Ovi Player Issue

Whenever I try to delete a certain song from the collection only, Ovi Player stops working for some reason.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

OK, so I backed up the card and then from the phone, formatted the card. Before copying all my junk back to it, I tried it in OVI Player and it showed the correct amount of space and I could move music files to the phone from the program. Copied all my files back and now it shows 0.0 k available and won't show music that currently resides on memory card in phone. Is there some file(s) on the card that is telling the player to bug off?

Similar Messages

How to change default Ovi Player store ...

Hi,
I need help from you people.
I had installed Ovi Player. Whenever I try to open Ovi Player, the default store gets’ open is "India". I change the store location to "Germany". When I do the search for particular music, it will again take me to "India" store instead of "Germany" store. In addition, most annoying is that I have to re-login but my user id and password will not work as its different store. Also when I go via music.nokia.de and try to login, it open Ovi player and since default location is "India", it takes me to India store and my login credentials do not work.
I ask Nokia care on how to change default Ovi Player Store location but they are unable to provide any good answer.
I already un-install / re-installed but won't work. Do any of you have answer to my problem? I want my default Ovi Player location to be "Germany" instead of "India".
More information, my regional settings have location as “Germany” and language as “English”.
Please help.
Thanks for your response.
Regards,
Subhendra
Nokia N97 Black
RM-505
V12.0.026
0586701
Solved!
Go to Solution.

I had got message from Nokia on how to correct this issue. This had solved the problem. Below is the mail from them ...
Dear Chakraborty,
Thank you for your response.
This error is sometimes caused by a corrupted MDataStore.db3 file used by the Ovi Player. This file will need to be deleted with the Ovi Player closed. Then open the player and the datastore file will be rewritten by the application:
Close Ovi Music Player and delete the MDataStore.db3 file:
Vista C:\Users\<user>\AppData\Local\Nokia\Nokia Data Store\DataBase\MDataStore.db3
XP C:\Documents and Settings\<user>\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3
Both of these locations are in hidden folders. So, to view them users will need to:
Open Windows Explorer > Tools > Folder Options > View > Show Hidden Files and Folders
Once Ovi Music is opened again the MDataStore.db3 file will be rewritten to this folder.
  After that manipulation try to install the Ovi Player once again:
http://europe.nokia.com/explore-services/music/nokia-music
  Best regards
Nokia Care Team

Ovi Player Download Speed

Since receiving the last Ovi player updates for my PC, it cannot download more than one song at a time even though I can create a download list of as many songs as I like. The download speed also seems to have slowed. Previously I was on ADSL1 and now im on ADSL2. This seems to have stemmed from the last Ovi Player updates released in which prior to this update I could download as many tracks as I wanted simultaneously.
Nokias response to me was this is due to Windows XP Service Pack 3 which I highly doubt. Has any else had this sort of issue or know of any resolution.
Thanks.

Understand your problem.. but would suggest you to use the 'Contact Us' tab at the top of this page .. Atleast you can try getting the 7 balance songs that way..( i.e.If you are interested..)..

No search in new Ovi Player - Music Store tab

I like the new colors and the functionality of the new Ovi Player. It's faster than the old version, and the initial hiccup with the unstartable version is resolved, but it seems somebody in the development dep't got dazed by the new design and forgot about the functionality.
There's no Search box when you're in the Music Store tab, which means you can't search for music when you're on the store tab...
The browser verision has the search tools above the main store.
I seem to remember there was a search control in the old Nokia Music ver 1.3 above the store window, but I'm sure it's quite gone now
Z

hello, first please go to ''firefox > addons > extensions'' & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Remove a toolbar that has taken over your Firefox search or home page]]
[[Troubleshoot Firefox issues caused by malware]]
afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

Ovi Player Login

Have upgraded Nokia Music Player to Ovi Player. Seems to install ok. Click on SIgn in button and no login window appears. Can not see anywhere to enter login details. Please help.

Do this:
- Go to your control panel and go to "Add/Remove Programs"
    - Uninstall the ff:
        *Nokia Ovi Player
        *PC Connectivity Solution
        *Nokia Multimedia Common Components
        *Nokia Connectivity Cable Driver
- IF YOU'RE USING WINDOWS XP, DO THIS:
    - Go to My Computer > C:\Documents and Settings\<<Windows Username>>\Local Settings > Application Data, then delete the NOKIA folder.
    (If you can't find the Local Settings, click on Tools > Folder Options > View > Show Hidden Files and Folders)
- IF YOU'RE USING WINDOWS VISTA, DO THIS:
   - Go to My Computer > C:\Users\<<Windows Username>>\AppData\Local, then delete the NOKIA folder. (If you don't see the AppData folder, change the Folder Options to Show Hidden Files and Folders as well.
**After deleting the NOKIA folder, reinstall the Ovi Player application to this link:
http://musicstore.nokia.com/download.aspx
**Save the .exe file on your desktop so that it would be easier for you to see it.
(Note: Running and not Saving might cause the appliation to crash again. So better save the .exe file first).
Upon installing the application, you will see the Welcome note from the ovi Player. It has three questions. Selecting your location is very important because if not, you will have difficulties downloading and purchasing songs.
This should solve the issue. Proven and tested ^_^
Hope this helps!
Click the star if you're satisfied with my answer.

Problem with the new OVI player - no access to com...

Yesterday i've done the forced update to the new OVI player - now for the second time. Two weeks ago i deinstalled the new player and returned to the old Nokia Player by reinstalling, but this doesn´t work any more. This time i have the same problem. The new player seems to run fine - much faster, but when i try to download (comes with music) a song the download doesn´t start. The symbol of the button is changing to the the dots but nothing happens. My account is ok, because download of songs with XpressMusic 5800 is possible.
I tried already a lot of things and now i'm going now a bit mad. Reinstalling the Ovi Player, reinstalling the whole Ovi Suite, reinstalling .NET Framework, checking and updating all OS components - I am using still Windows XP.
Is there anybody out there who has the same problem or anybody of the software developers that can help?

Hi everyone,
I have encountered this issue before and at long last finally got a resolution. After following the steps provided to me, I was finally able to run Ovi Player, see the buttons sign in, comes with music and join now and login to my account. I would like to share to you guys the steps I followed. Please see below:
UNINSTALL OVI PLAYER
·               On your computer, kindly go to the CONTROL PANEL> ADD and REMOVE PROGRAMS and uninstall the following:
1.             Nokia OVI Player
2.             Nokia Multimedia Common Components
3.             PC Connectivity Solution
4.             Nokia Connectivity Cable Driver
·               After uninstalling the programs, kindly follow these steps:
1.             Delete the following folders if they are present, but first make hidden files and folders visible:
a.                   Open a windows explorer window (for example, My Computer or My Documents).
b.                  Go to Tools - Folder options…
c.                   On View tab, go to Advanced Settings.
d.                  Ensure that “Show Hidden files and folders” is selected.
2.             After selecting “Show hidden files and folders”, delete the following folders:
·               NOKIA OVI PLAYER- C:\Program Files\Nokia\Nokia Music
·               MPLATFORM- C:\Program Files\Common Files\Nokia\MPlatform
·               NOKIA DATA STORE- C:\Documents and Settings\<<Windows Username>>\Local Settings\Application Data\Nokia\Nokia Data Store
·               NOKIA OVI PLAYER- C:\Documents and Settings\<<Windows Username>>\Local Settings\Application Data\ Nokia\ OVI Player
***REINSTALL using this link: http://musicstore.nokia.com/download .aspx
***Open the application and on WELCOME TO OVI PLAYER page choose your location.
I am using Win XP also by the way so there you go guys... Hope it helps...
Your Nokia Angel in disguise

Having trouble searching for music on Ovi Player

Hi,
Is anyone else having this issue? Since the Ovi Player was 'Upgraded' yesterday, whenever I search an artist's name in the search field at the top of the home page, the player thinks for a few seconds, then returns to the same home page. The only artists catalogue I can view are the ones already on the home page, or under the various playlists. I also found that the Sign In button didn't work and I had to sign in via the Music Account at the bottom of the screen.
Any ideas or help would be greatly appreciated.

Thanks for your help. I don't see "Server Share" anywhere on Easy Find. Am I missing something? What's frustrating is, I was able to find something out of an excel file made yesterday. The search paramater was something that was one character short of the entire content of a cell. When I search for something that would be contained in another, longer (sentence-sized) cell, it does not find it. I have:
Search For: File Contents
Operator: Any word
Comparison: Ignore Case
Include: Netiher are checked
"Scan all files" checked in the settings thing.
I just tried Find Any File, and I don't see any option that allows me to search within a file? Looks like I can only search names of files along with date created, etc.

Ovi player PC registration after HDD format

Hello everybody!
I tried to look for other similar posts in the forum, but I didn't find any... So I decided to write one on my own, just to ask you why Ovi player refuses to register my laptop to use with a previously set Come with Music subscription
It worked fine untill I had to format the HDD and reinstall WindowsXP on the same machine, and now Ovi player feels it like it's a different one, but it's not! How can I register my same PC again without waiting 90 days before being able to download music from the store? I know my subscription (username and pass) is still valid, and will be until next june.
Hope somebody could help me... thanks for your time!

antoiner
What computer operating system is involved with your Premiere Elements 13 issue?
Are you getting a message about you already having the purchased activated serial number on two of your computers when you do not?
If not, I do not believe that Adobe Chat activation is going to help you. But, you could ask nonetheless.
Contact Customer Care
Premiere Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the link does not hold its set, you will need to navigate to the Chat Panel using the above titles as guides.
If you get no help from Chat Panel, then, if you have not done so already, do
a. uninstall
b. free ccleaner run through to get rid of leftovers from incomplete uninstalls/reinstalls
For Windows
CCleaner - Download
For Mac
CCleaner - Download
c. reinstall with antivirus and firewall(s) disabled
d. download and install of 13.1 Update using an opened project's Help Menu/Updates
ATR

Nokia, please use Gracenote in Ovi Player again

Nokia, please use Gracenote again for getting meta data and album art in Ovi Player. It gets far better results than All Music Guide. It recognizes much more CDs, even from local bands, and the album covers don't have such bad quality as the ones from Gracenote have somtimes. Even the album arts in the Ovi Music Store are better quality.
As alternative, use Musicbrainz or let the user decide which database to use.
Regards
Spaark

If you are in India, then this issue is common as Nokia has changed Nokia Music store to OVI Music. Many users are complaining about same issues about lost track balance.
you should send them about your problems at following link.
http://www.nokia.co.in/get-support-and-software/ask-nokia
Best Regards,
Suyog

Windows 7/ 5800/ Ovi Player

Hi,
I have spent all morning trying to connect my 5800 to Nokia Music Player on my Windows 7 Professional Laptop. Everytime, it cannot get the drivers. I have looked every where for a MTP USB Driver for Windows 7. Is it just that Nokia can't be bothered to make things compatible with Windows 7 or what?
Yes, before you ask, I am connecting it in Media transfer mode. Yes I have disconnected my cable at both ends many a time...
Can someone please help!!
Thanks in advance,
Jake

You're not alone with this issue. There are problems with W7 and OVI (player) drivers reported. Did you install as admin? Try XP compatibility mode and don't use USB hubs. I think you have to connect in PCSuite mode.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Virus in Ovi Player Update?

I have PC Suite v7.1.62.1 running on Windows 7 64 bit SP1. My current version of Ovi Player is 2.1.11020.02. When I try to update it to the new version (v. 2.5.11021), AVG tells me it has detected a threat: "May be infected by unknown virus Win32/DH" (see attached file). The Ovi updater then tells me "Access is denied" while the name on its title bar is 7-Zip (see other attachment).
Is there really a virus, or is AVG being overly sensitive?
Interestingly, I recently had a similar problem when I loaded the beta version of Nokia Suite.
Attachments:
Ovi Virus.jpg ‏51 KB
7-zip.jpg ‏5 KB

Further to the above... uninstalled Nokia Multimedia Common Components and The OVI Music Player..Ran the AVG and found a Warning related to the OVI Music Player (Ref.Attachment AVG) Then installed the Nokia Music Player without any issue..(Ref.Attachment Nokia Music Player)
Attachments:
AVG.png ‏176 KB
Nokia Music Player.png ‏675 KB

Ovi Player Crash

Another issue to raise regarding nokia's lousy software. After giving up on Ovi Suite now seeing as nobody can identify why my phone crashes when I set to pc suite mode I re-installed ovi player, but alas, it crashes eveytime I try to load it.
How can they call it a smart phone, it'snot even from a "smart" company, any one who owns one will know that the user has to be smart just to be able to use the basic features on this so so disappointing phone. The phone itself is as unpredictable as loading a game on the Commodore 64 was. I've lost count how many times it has either turned itself off or just froze with uresponsive touch screen or unock button.
How I wish i had bought an i phone now.

Could you please check, if this could help ?
1) Connect the phone in "Data transfer" mode to your PC.
2) Delete the two files in "E:\private\101FFC31" (called "mpxv1.mpd" and "pcv5.mpd").
3) Delete the files in "E:\private\101ffca9" (called "harvesterdb.dat").
4) Disconnect the phone from the PC and run the Music Player on the phone.
5) Wait a while for the app to startup. It will be rebuilding the library......
6) Just to be sure, select "Refresh".

Ovi player won't create N97 playlists

I am using the latest Ovi Player on my NAM N97 with firmware v20 and I cannot create playlists directly on the N97 from Ovi player on my PC (Windows XP). I can create a PC playlist using music stored on the PC, yet when I transfewr the eplaylist to the N97 all I get is the name of the list without the songs.
Accessing playlists on the phone will not work as the plus (+) sign will not let me select to add new.

I have to say I am absolutely disgusted with the level of support offered by Nokia for what was once their "flagship" model phone; the n97.
I have the same issue with my N97 v20(blank playlists on the phone after a transfer), except now, when I close the Ovi Player app on my PC, and go back in, most of my playlists have emptied themselves.
In my opinion the terrible PC software is the tip of the iceberg, Nokia have demonstrated time and again that they don't seem to care about their customers post sale. Just look at this posting...orignally opened in Jan and after 2 months no replies, no suggestions, no help.
If this was my only issue I wouldnt mind as much but after:
Lock switch slider falling off (repaired under warranty as a known fault)
Unable to turn phone back on due to residual charge in the sim card. (known fault)
Random crashes during phone calls (nokia screen just appears on screen and have to take battery out to fix it) (known fault)
(...the list goes on) I've lost all patience and faith in the company.

URGENT - NOKIA OVI PLAYER FAILURE AFTER WINDOWS 7 ...

My Nokia Ovi Player has ceased to function following an automated update of Windows 7. The update included 7 security tweaks, a malicious code remover tool and a security update specifically mentioning Microsoft .NET Framework 3.5.
When I restore the computer to a point previous to the updates, the Ovi Player works fine. I can only presume that there is a conflict as a result.
The messages I receive tell me;
"There has been a problem starting Ovi Player. Running the Repair option for Ovi Player in the Add Remove Programs section of Windows Control Panel may resolve this problem."
Followed by;
"Nokia Ovi Player has stopped working. Windows is checking for a solution to the problem."
Neither method fixes the issue.
Any ideas?? My phone is the Nokia 5800 and I have been successfully downloading music as part of the Comes With music package for 11 months.

It's not the first time that Nokia has had to make Ovi Player catch up with changes that are introduced by Windows updates. A few months ago, there was a conflict between Ovi Player and the version of .Net Framework offered to users of the Dutch-language version of Windows.
Unfortunately, if a full remove and reinstall (ie: don't just uninstall from Control Panel, also delete all Ovi Player files from the user folders) doesn't work, then it might just be that you have to wait for a new service release of Ovi Player before you can reapply those particular Windows updates. It's inconvenient, but using combinations of software from different providers that are constantly subject to changes and updates is frought with difficulty.
Nokia seems to have dealt with past problems pretty quickly, so hopefully your situation will be no different.

OVI Player not completing CD burning

I created a burn list with downloaded songs (that all play just fine - no obvious DRM issues). When I try to burn the list the it OVI player starts the process then gets stuck on on 5 minutes remaining BEFORE writing to the CD-R. I have tried 2 cd burners. No luck. I have the latest version of the software.
I am getting very frustrated. Any ideas on how to get these songs burned?

I too, have a similar problem. My CD drive has worked OK until recently when it refuses to load CD-RW disks. I've tried 4 of them now. I've used a CD cleaner, tried the reset response from Sherry, my Preference settings are to go to the Finder when a CD is inserted, but no luck. Since I bought the machine over 2 years ago, I never had this problem. I've always used Memorex 700MB 80 Minute 1X-4X speed discs. Other than various application software loads, the only thing I can think of is this happened about the time I went to 10.4.3
I suppose I could go back to the previous version and see if that is the problem but any advice from anyone would be much appreciated.
Lantz [email protected]

Ovi Player Issue

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