Ovi sign in Issue on E5

Hi all
I have a major issue on usage of OVI store on my E5 , every time I enter my username & password it just gives me a POP UP " Invalid Username " .....but the same ID works on my PC.....Appreciate ur inputs on this

I can login OviStore without any problem.
Which firmware software version do you have? and which RM version. (Press *#0000# to know this)

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