Ovi store not working on my nokia E7-00
i bought a new nokia E7-00 but the problem is my ovi store is not working.its written could not connect or service not available...plz help me what to do..m from pakistan. thanks
Hi bouzrib
Thank you for posting and welcome to Nokia Support Discussions!
1. Make sure that the phone runs the latest software version. You can use Nokia Suite to check if there's software update available for your phone, refer to this link: http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/
2. Check the network quality. If the connection is poor the Store application or downloading applications may not work correctly.
Try to use alternate connection types such as WLAN, 3G or GPRS/EDGE. If there is still issues with network coverage, you must contact the network operator for assistance.
3. Clear the cached memory on the phone
Go to the device Menu
Select Web
Choose Options -> choose Settings
Click on Privacy data
Choose Clear Privacy data -> Choose Cache.
4. Uninstall and reinstall your Nokia Store application. for Symbian^3 devices can be downloaded also from http://lr.ovi.mobi/store/new-symbian-3 directly to phone or download the package to your PC and install it via Nokia Suite.
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"
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