Ovi store question. Nokia 97.

Are we now charged for receiving the confirmation text saying our purchase has been completed? I only ask because I have two premium rate text charges on my phone bill - one for £3 the other for £1, both sent immediately after a purchase, as the original purchases only came to £1 each I feel this charge is unfair especially as nothing has been mentioned.

Bit disappointed with contacting Ovi store about this, they replied quickly saying it was data charges, when I tried to reply telling them I had unlimited internet so the charge wasn't for data I was informed that I'd have to fill out the online form again. I phoned them instead & was informed to contact my phone operator (T-Mobile) as the texts were free, I did but they told me the text came from a premium rate number so weren't free although they did refund the cost they said it was a one-time thing. Perhaps I'm just with the wrong provider for the ovi text to be free.

Similar Messages

Posting Ovi Store Reviews = Nokia Account TERMINAT...

Here's the short version of my story, which is directly summarized in the subject above (and yes, my account is being terminated against my will).
1. create nokia account, use it to sign in to Ovi Store
2. post reviews for applications
3. have at least 6 of your reviews flagged with the "report issue" link
4. recieve notification that your account is terminated.
Q: "Why did you post so many reviews that were flagged using 'report issue'"?
A: My reviews were non-abusive. One such 'removed' review simply stated that 'Compass Touch' was a nice application and 'did what it said on the tin'.
Q: "Why not alert Nokia that reviews were being removed unjustly early in the process and avoid this final terminal fate"?
A: I tried. review removal notifications are sent via email, from the address [email protected]. Replying to this address resulted in email delivery failure notices: the account is dead and undeliverable.
Q: "So why not contact Nokia Customer Care directly"?
A: I did. After a multitude of emails I gave up: they are idiots. I never got them to understand that my issue was with REVIEWS being removed rather than APPLICATIONS being removed. The email chain has some of the most expressive and distressed language I have ever written.
Q: "Wait, so the account is closed. What does that mean"?
A: It means that I cannot buy more apps from the Ovi Store. In 3 months I spent $75 at the Ovi Store and now that revenue stream is cut off by Nokia themselves. All applications I have purchased are now irreversibly detached from association with any Nokia Account and I cannot re-register for an account with my username OR my email address for 6 months.
Q: "Big deal, 6 months, so what"?
A: Well, it is a big deal. Now I will almost certainly not buy anything ever again directly from the Ovi Store (loss of revenues to Nokia). If I do, I certainly won't post reviews of any apps (loss of quality control and PR for Nokia). Also note that I am developing 3 applications for S60v5 at the moment - and I am seriously finding it difficult to see a future for these applications on the Ovi Store.
Q: "Who cares if you don't post reviews anymore, your reviews were abusive"
A: No, they weren't. I can't stress that enough. My reviews were far from abusive and most of the reviews that were flagged were short, accurate and POSITIVE reviews. Moreover, as a user I was PENALIZED for posting MEANINGFUL REVIEWS. We've all seen the gobs and gobs of **bleep** reviews on the Ovi Store, right? The poor language, the obvious and crude Nokia bashing, the iPhone fanboy posts? If legitimate users with meaningful things to say are penalized for posting proper reviews, all we will have left are those **bleep** reviews that never belonged there in the first place.
Q: "Wait, what apps are you developing anyway"?
A: They aren't ready for public consumption, but will be released under the GPL when I am done. 'Bibliotouch' will be a free ebook reader with automatic bookmarking and social reviews that ties into the Gutenburg Project for free Public Domain books. 'NighPhone WebApps' will be an 'appstore' of sorts, providing an interface to search, test, and install widgets to launch iPhone WebApps on your Nokia device - complete with social reviews and 2 levels of installations (local bookmarks and local widget generation/installation). Finally 'NagNagNag' will be a Location Based Service that watches where you spend your time and allows for location based time budgeting, allowing you to setup alarms such as [nag me if i work more than 50 hours a week] or [nag me if i don't visit family at least once a season].
Q: "Hey those are good ideas for apps, can I steal the ideas and make them myself"?
A: Sure. Go for it. I'm still gonna write them myself too, and release them as open source projects, so do whatever you want to. Just be forewarned that Ovi Store might be a horrible horrible horrible place to distribute them.
-bit
N95-1 ---> N97-NAM ---> N900 ---> E7-00 + N900 (I use them both)
(N95 was pretty good, N97 had potential but utterly failed to deliver, N900 is absurdly good. Those of you wondering, "should I try N900/Maemo/MeeGo"? The answer is a resounding YES)

ravidavi wrote:
While I do feel bad for the author, after reading the initial post one big question stuck out in my mind: "Why on earth are you paying money to the Ovi Store?"
The store has been around for months, and there have been literally HUNDREDS of posts across the internet about people losing money. In addition, the customer service is abysmal and lawsuit-worthy,
[...snip...]
Again, while I do feel that you were booted out unfairly, bitflung you should look at this as an opportunity. At least you got out after only being $75 in the hole.
The Ovi store is like a Casino. The house always wins, and the customer should go in expecting to lose everything they went in with.
Ravi
fair enough. of course, if the store would ever be anything other than a money trap it would require early adopters. that's me. i still drive the first hybrid available in the USA (predates the prius, btw - Honda Insight). still own an original N95-1 (though i will sell it once my N97 gets voip support). etc etc etc.
I guess what i'm saying is, though lots of people have had issues i was still game for using the ovi store. if i had an issue with purchasing a single app and ended up loosing $1.99, i'd be aggravated. instead, i'm blown away: my whole account has been terminated. that's a whole different breed of broken. as an early adopter, this is the first time i feel truly stung by the flaws of a service provider. even my N95-1, with all of its problems, remains as functional today as it was last year. ovi store? not so much. it's like having my N95-1 suddenly disappear, or better yet like the N95-1 suddenly started rejecting my SIM card saying, "all those calls to your family look like prank calls to me, so i've terminated your mobile contract with AT&T".
anyway - surly i won't be spending any money at the ovi store again for quite some time (seems i can't even create a new account now because my mobile # is attached to the terminated account still).
-bit
N95-1 ---> N97-NAM ---> N900 ---> E7-00 + N900 (I use them both)
(N95 was pretty good, N97 had potential but utterly failed to deliver, N900 is absurdly good. Those of you wondering, "should I try N900/Maemo/MeeGo"? The answer is a resounding YES)

Ovi Store and Nokia Accounts unresponsive on my 80...

I sent my 808 in for service and requested a wipe to factory defaults due to some issues that I was having. When my phone was returned to me, I had great difficulty loging in to Nokia Account and Ovi Store Mobile. There is a round wheel that would just keep spinning when the respective apps were launched and eventually fail.
There was also a odc.nokia.com error which claims to be expiring in 3 months (May 2014).
I have returned my 808 back to Nokia Care. I hope the issues can be rectified.

I visited https://odc.nokia.com. The security certificate expires on 7/5/2014 (7 May 2014).
I wkl12mr wrote:
I sent my 808 in for service and requested a wipe to factory defaults due to some issues that I was having. When my phone was returned to me, I had great difficulty loging in to Nokia Account and Ovi Store Mobile. There is a round wheel that would just keep spinning when the respective apps were launched and eventually fail.
There was also a odc.nokia.com error which claims to be expiring in 3 months (May 2014).
I have returned my 808 back to Nokia Care. I hope the issues can be rectified.

Issues with Ovi store in Nokia N8 and the OS is ha...

Hi,
I have taken Nokia N8 in the month of March. It was all working fine and all of sudden I am noticing that the Ovi store is not opening tried resetting to factory settings, It did not help. Tried reinstalling the Ovi It also did not help. I went to Nokia Care and they said that they need to upgrade the software, They did but after that also the Ovi store is not opening they were also not able to install the ovi. they said that they need to check and if they cant then they need to send it to Delhi, I asked them for a Back up phone but they say that they cant give. what is this we take a Branded mobile paying such huge amount and when we have to give it service they say it will take a week to 10 days and for a time untill they confirm when they would give the mobile they cant provide a back up phone. Its really bad on Nokia. Its damaging the reputation of Nokia. Can this be looked into. Well I went to nokia care expecting a good hospitality but I felt like I went an Open market where if you want leave it else please keep moving....

Hi smartboy4u,
You may try to check this link for further resolutions:
http://discussions.europe.nokia.com/t5/Ovi-com-Ovi-Store-Ovi-Share-and/Ovi-Store-Problems-After-Upda...

Cant get on ovi store with nokia 6700 slide

I brought this phone a week ago and spend over £20 trying to access the store via my phone each time it says it cant find the page or unable to connect to the server, i have been in touch with nokia and they have made me re-set my settings and everything and said the phone was faulty and to get it replaced. I have done this and i get the same prob is this a known problem with this phone? my friend has the same phone and can access the store fine. I love every other thing about the phone and dont really want to go thru getting it replaced again if im likely to have the same problem.
Or is there anywhere else i can get apps for this model without having to use the ovi store as i can get on any other website fine

i have the same trouble with my nokia slide

Why my ovi store in nokia 5230 always close automa...

My phone model is nokia 5230. Why my ovi store always close automatically after i've opened it about 3mn? I've tried to uninstall it and reinstall it again, but this couldn't solve my problem. Anyone please help me, i'm very thankful for that.

Hi,
Please post your Ovi Store issue to this forum: /t5/Ovi-com-Ovi-Store-Ovi-Share-and/bd-p/ovi

Ovi Store Error Nokia C6-00

Hello friends!
I am using a Nokia C6-00.....I want to but an app called "Mazelock" from the Ovi Store...But each time i try to buy it, i enter my details, and press Confirm, Ovi Store says "Error. Check Details and Try again".....
What should i do to solve this issue?

Never mind guys, it's runs perfectly now when I inserted the sim
hope Nokia developers change the error details from full memory to please insert sim card
regards.

Problem on my ovi store in nokia x2 01

Hi nokia, can you help me with this app ? I can't open my ovi and mail application on my x2 01. How can i ease this problem ?

Hi Brackx
Thank you for posting and welcome to Nokia Support Discussions!
Simple steps that you can try:
Restart your phone
1. Switch your phone off
2. Remove the battery.
3. After a few seconds, put the battery in and switch your phone on.
Reset the settings
1. Restore the original factory settings, go to Menu > Settings > Restore factory settings > Settings only. If prompted for a security or lock code, enter 12345 unless you changed it.
Note: This will not delete any of your personal data saved on the phone. However, any personalization you've made will restore back to its default settings.
Update the software
1. Make sure your phone is running the latest software. You may refer to this link: http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

Ovi store - The Nokia Account authentication syste...

Hey nokia people,
I've been getting this message for the whole week now, and i can't see anything in the announcements section. If there's something wrong with your systems it would be prudent to announce about it, especially prolonged outages.
Can anyone shed some light on it? Any idea when it will be up again? Can i download mail for exchange from anywhere meanwhile?

Well i re-registered with a new username and it works. Funny thing my old username doesn't. I tried on multiple computers. The user/pass combo was also correct.

Nokia C7 "Unable to install OVI Store"

Hi All,
Here is my experience from NOKIA C-7
Problem Description: “Unable to install OVI Store"
Installed Version:
----------START-------------
Phone Model: Nokia C-7
Nokia Ovi Suite 3.0.0.284
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system: Microsoft Windows 7 64-bit Edition
Language: English
Detected internet browsers: - Microsoft Internet Explorer 8.0.7600.16385 (Default browser)
Detected Bluetooth stacks: - Microsoft (Version: 6.1.7600, Build: 16385), In use.
Detected USB drivers: - USB Modem Driver 6.1.7600.16385
Device Software Version : - 012.004
-----------------------END-------------------------------
Troubleshooting Done: with No Luck
# Deleted Ovi Store from "Installed Application",
# downloaded new OVI Store Application"
# tried installing form OVI
# tried sending SMS text link,
Additional Problem:
# Sine OVi store is not installed properly; as a result none of the other applications can be installed.
# The WLAN (WIFI) unable to work, (only first 4-8 KB shared),
# Nat Geo Does not response,
# CNN Video Apac Does not work,
# E! Does not move,
# In OVI store with Nokia C-7 no OVI Store application is found,
Expectation:
# How to solve this problem,
# If the Developer knows about the issue, then what is expected solution?
# In India Nokia response centre is very poor, (Call get disconnected before Explain),
# No direct Email Support from Nokia, Only queries can be send, but no guarantee if we get a response, no time line, No ticket number. Hence its straight way cheating to users,
# it’s a Good to have discussion forum but does this helps to us!!! The reason is that maximum discussion answered by phone users with their experiences,
Note: Keep it mind SAMSUNG is keep increasing market share,
Question to Nokia Care: there are many discussion is opened, but without any response.
* This is not to heart anyone, but I am the Nokia user and need help or share my experience.
Regards
Ashis,

I have recently updated my Nokia C7 with a new version of Market and now I can no longer update any programs. I can click on markets, which gives a black screen. Nothing happens, regardless of how long time I seem to wait. Pressing the middle buttom, can get me back to idle, checking the open applications (longpress middle key) reveals that "nokiastoreclient" is running.
I want to remove this faulty version or update again. How can I do this? (using the link above, just start the "nokiastoreclient", then nothing.

E71x ovi store and apps trouble

on my e71x i am unable to access the ovi store or apps. when i open the link that had been sent to my phone for the app, it tells me i need to download the ovi store mobile app. This has been done several times but then there is no way to open this app. Is there any other way for me to access these apps or the store? if so please give detailed instructions

I was having the same problem. I would download and install the Ovi store app and after it installed, I couldn't find it on my phone.
I found a work-around on the AT&T support site.
1. If you already downloaded Ovi Store from their website on your Nokia E71x you should uninstall it. To do so go to--menu--settings--App.mgr.--Installed apps.--highlight Ovi Store--click options--Uninstall.
2. On your PC go to this site.
http://beta.www.getjar.com/mobile/30928/ovi-store- by-nokia-for-nokia-e71/?c=704x22186624
3. You should see a small window asking what phone you have. If not, try clicking the tab that says "compatible phones". You are going to notice that the Nokia E71x is not one of the phones listed so just go with the Nokia E71.
4. Click the orange "download app" tab on the right side of the page. A window will come up with instructions to download. Follow the instructions to download to phone. There will be a code that you need to write down.
5. Using your phone go to menu--media net--options(bot left)--go to web address--put in this address exactly http://m.getjar.com
6. Once you get to that web address, scroll down until you see the words "Quick download code" and click on that. It will then ask you for that code from step 4. Enter the code and click download. Shouldn't take long at all to download and install. When I was done, I switched off my phone and restarted it.
7. Once complete with the reboot, there will be an Ovi Store icon/app(a blue bag) under menu--Games&Apps.
Just remember you will need to register an account with them.

C7 fail to sign in to ovi store

During the last days, suddenly while trying to sign in to Ovi Store I receive the message " Sorry....unable to complete the operation due to connection error. Please try again later".......
Internet connection and other connections work OK....
Do you have any idea how to solve this problem?

Try upgrading your Ovi store to Nokia store... And If you still haven't upgraded to belle, upgrade your firmware.
blitZkid
Nokia C7: Running on Nokia Belle
"If I'm helpful in anyway, a click of appreciation on the star would be nice"

I have mistake in all downloads with ovis store in...

i have mistake in all downloads with ovis store in my c3 00

Try updating your Ovi store to Nokia store if a newer version is available for your phone.
blitZkid
Nokia C7: Running on Nokia Belle
"If I'm helpful in anyway, a click of appreciation on the star would be nice"

Nokia E5 phone encryption prevents use of Ovi Stor...

I have a E5-00 (OS version 042.007.227.01). I use Mail for Exchange for email. Encryption is mandated by my work email server. Several applications, including Ovi Store and Maps, will not start with phone encryption enabled. Disabling encryption means I can use the mentioned applications, but as soon as I sync the mail, the encryption is back on. Is there any known solution to this problem?

Much depends on the level of security which is mandated by your company's IT department, at Nokia we also use MfE with some security encryption but I am not personally aware of this issue.
I recommend that you contact the Nokia Care line for further support on your specific issue, they will be able to collect more data from you in order that MfE specialists can investigate the cause of this for you.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

To Nokia Ovi Store Board Staff about App Prices

I have a question about application purchases in Nokia's Ovi Store. When I wanted to buy a gaming application, it was shown that it costs 0.50 LVL, but after the purchase was made, the bank's purchase history showed me that the application cost 0.82 LVL. Why Nokia's Ovi Store shows misleading prices if this transaction fee for the purchase of the bank was not charged and is free? Then it turns out that all the prices in the Nokia Store is wrong in our LVL currency. I hope you can keep a little more detail to explain these differences and the existence of misleading prices and, of course, I would like to own 0.32 LVL back because payment as you can see there is a surplus.
Attachments:
Nokia account.JPG ‏29 KB

Hi thanks for your reply to my post. I understand now, but wat a useless app! That site isnt very helpful and is misleading. Wats the point of having it if all its for is that? I thought it was a wallpaper or something! I also downloaded suduko for free and its only a demo. Is there a better site to get apps from safely that are trusted sites?

Ovi store question. Nokia 97.

Similar Messages

Maybe you are looking for