Ovi Store Re-download Error

I got my N8 replaced at the local Nokia Care with a brand new handset. However, I do have one problem and was wondering if you guys know anything about it:
When I am in Ovi Store, and I try to re-download all my previously installed applications it charges me again. i.e. when i go to My stuff it says something about there being a newer version of the application. Even though I have the latest Ovi Store version 2.06 and I tried Angry Birds Seasons and I Must Run but theyre exactly the same versions i had downloaded only a few weeks ago. Is this because the Ovi Store apps u download are not linked to your username but your actual IMEI? Does anyone know what I need to do to get all the applications i had before without paying for them all again cos I've already paid for them......
If you found this answer helpful, please click the green star to your left. Thanking you!

adrianhughes wrote:
I got my N8 replaced at the local Nokia Care with a brand new handset. However, I do have one problem and was wondering if you guys know anything about it:
When I am in Ovi Store, and I try to re-download all my previously installed applications it charges me again. i.e. when i go to My stuff it says something about there being a newer version of the application. Even though I have the latest Ovi Store version 2.06 and I tried Angry Birds Seasons and I Must Run but theyre exactly the same versions i had downloaded only a few weeks ago. Is this because the Ovi Store apps u download are not linked to your username but your actual IMEI? Does anyone know what I need to do to get all the applications i had before without paying for them all again cos I've already paid for them......
If you found this answer helpful, please click the green star to your left. Thanking you!
Are you trying to update Angry Birds and Angry Birds Seasons? Just tap the update button on the main screen of the game, it's in the lower right portion of the screen.

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