Ovi Suite 2.0 + N97 with latest firmware.... Devic...

Just got phone, installed software cd, when prompted to update software from internet i did and then once it was all installed connected phone no problem, did a firmware update like it asked and now the Ovi Suite no longer recognises the phone, but the Ovi Player and my computer recognise it perfectly fine.
Using Windows XP Pro
Nokia n97 32gb
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.197
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
And the firmware is
Solved!
Go to Solution.

Hi virusviper,
My suggestion to you would be, In control panel, Add or remove programs, select Nokia OVI Suite and then Change/Remove option, you will be get Repair and Uninstall. I would suggest you to repair Nokia OVI Suite and check, if it has resolved your issue, if not, Uninstall Nokia OVI Suite, PC COnnectivity Solution, Nokia Connectivity cable driver, Nokia flashing connectivity cable driver(if any got installed on your PC), Run reliable PC Cleaner, install Nokia OVI Suite from www.nokia.com/ovisuite, Reboot your pc and check

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E5: Ovi Suite has lost connection with your device...

I am trying to update the software on my E5 using OVI suite but I keep getting an error during the install phase (after backup). The following error and instructions are displayed in the OVI suite window but makes no difference when I follow these instructions (just end up back with the same error).
"Nokia Ovi Suite has lost connection with your device. Follow these steps to help reconnect your device:
1. Remove USB cable from your device.
2. Restart the device (turn off and on again).
3. Re-insert the USB cable.
4. Click 'Ok' below to continue updating."
Current E5 software version is 042.007.
I am trying to update to E5 software v. 043.115
Any ideas?

Yep having the same issue. Just got a replacement handset due to the random restarting issue, soon after setting up the new handset I get a message on phone saying software update is available. Both OVI suite and Nokia software updater say version 43.115 is available (about 200mb in size), I currently have the same version as you 42.007. It claims to do a lot of improvements to the handset. The update downloads fine but when it comes to installing I keep getting the same issue. Phone simply will not restart automatically and the update restarts then fails at the same point over and over. Had the same problem with my previous handset.
I spoke with my network provider to see if it was an issue with the handset needing firmware specific to them but they said no it is an issue with the firmware itself and has been happening to everyone since its release!!! They said I should not download it until Nokia has resolved the issues with it. But how do I know when that will happen as I cannot find anything put out by Nokia stating there is an issue or anywhere on web forums saying there is actually a problem.

Nokia Ovi Suite has lost connection with your devi...

5 months has passed and many hours on the phone to Nokia. The phone has been completely reset /reboot by Nokia time and time again and still the phone gets this message when trying to update software..."Nokia Ovi Suite has lost connection with your device"....We were optimistic that the software upgrade would solve the other problems we are having with all the Nokia phones at work. They are all E52's

Having the same issue currently with an E72 software version is 054.005.266.02 and Ovi Suite 3.1.1.80
Actually I had connection lost all the time with all previous versions of Ovi Suite too... it has never been reliable.
Using original Nokia USB cable, connected securely. Tried different PCs, different USB ports, same issue.
Just now I'm trying software update and it looses connection during the backup process all the time... very disappointing. Screenshot attached if anybody is interested.
Attachments:
nokia_conn_lost.jpg ‏40 KB

Danger Nokia OVI Suite ... problem with Lotus !!!

Nokia Ovi Suite can not communicate with any other Lotus software, but find it after installation.There is no warning! Communicates only with MicroShit.
Update PC Suite to Ovi suite gave me only a waste of time.

Hi Teemu,
I am experiencing the exact same problem with OVI Suite shutting down when I connect my Nokia N8. This is very frustrating considering the original post was done 4 months ago and to date there does not seem to be any resolution.
I am runnig Nokia OVI Suite 3.0.0.290 on Windows 7 Professional with N8 Device Software 0.13.016 installed and have uninstalled and re-installed OVI Suite as well as run RegCure from ParetoLogic to see if it is a DLL conflict but there are none reported.
Microsoft Error Message Information
Problem Event Name: BEX
  Application Name: NokiaOviSuite.exe
  Application Version: 3.0.0.290
  Application Timestamp: 4d46886f
  Fault Module Name: VersitConverter.dll
  Fault Module Version: 7.0.121.0
  Fault Module Timestamp: 4d0f0903
  Exception Offset: 00005cc4
  Exception Code: c000000d
  Exception Data: 00000000
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 7177
  Additional Information 1: 9ef5
  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d
  Additional Information 3: fcf3
  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
Problem Event Name: BEX  Application Name: NokiaOviSuite.exe  Application Version: 3.0.0.290  Application Timestamp: 4d46886f  Fault Module Name: VersitConverter.dll  Fault Module Version: 7.0.121.0  Fault Module Timestamp: 4d0f0903  Exception Offset: 00005cc4  Exception Code: c000000d  Exception Data: 00000000  OS Version: 6.1.7600.2.0.0.256.48  Locale ID: 7177  Additional Information 1: 9ef5  Additional Information 2: 9ef5704aa714be9adcc8414a390ee62d  Additional Information 3: fcf3  Additional Information 4: fcf34b9cc0cbdbb2ef24f600ca071c72
Please feedback on status of resolution available from Nokia.
Thanks
Sean

Ovi suite won't sync with N82

Hi, hoping someone can help here.
I've never been able to sync my photos etc between my N82 (V20.0.062) with ovi Suite. PC Suite works just fine, it syncs my calender, photos & videos etc without any issues at all but not Ovi. Am I missing something? I really want to use the new features in Photos such as the timeline etc but it just won't let me darn it!
Thanks for reading this, please help!
Ozzy

Hi,
The firmware is V20.0.062 & it's the latest version of Ovi suite downloaded yesterday. It recognises the phone as it shows me what photos are in my phone's gallery, it just won't sync. Doesn't even think about it, just straight away pops up with sync cancelled. Soooooo frustrating.
Is it because it's not the V3.0 firmware do you think? I'm loathe to update as my phone is working just fine and these things never go smoothly when there's lots of third party apps involved....

Ovi Suite will not sync with 5800 ExpressMusic

Was using PC Suite 1.1 without a problem, then upgraded to Ovi Suite 2.1 and now can't sync Calender. Everything looks as though it's going fine... the task bar says syncing and gets right to the end, before displaying error code Sync Cancelled 80043c93
WinXp SP3
Great! Thoroughly tested before release then!

Phone: Nokia 5800 XM firmware version 40.
Desktop OS: Windows 7
Ovi Sute version: 2.1.0.87 (clean install after uninstallation of ALL previous Nokia sottware products)
Sync setup:
Sync all = contacts, photos, messages, calendar
Contacts are to be synced with MS Outlook 2007 and Ovi online
Calendar is to be synced with MS Outlook 2007 (wth Outlook preservation of data in case of conflict)
When trying to do a "sync all" Error message:
"Completed syncing the following content types: Messaging
Failed to sync the following content types: Contacts and Photos and Calendar.
Reconnect the USB cable to your device or connect via Bluetooth. Then try syncing again.
80043c0b"
When trying to sync Contacts alone:
"Reading contacts from Nokia 5800 XpressMusic failed. Reconnect the USB cable to your device or connect via Bluetooth."
When trying to sync Calendar and Tasks only::
"Could not sync calendar item and tasks. Plug the USB cable into your device again or connect via Bluetooth. The sync again."
If someone has any ideas why this is happening, please advise.
Also the "My Pictures", "My Videos" and "My Music" folders are by default selected as the folders for Pictures, Videos and Music WITHOUT the possibility to change them.

Ovi Suite not syncing N97

Ovi Suite will not sync anything on my N97.
it was working fine then the other day after no changes to phone or computer it says it synced 0 files, i have taken photos and received sms's and they are not being synced, anyone got any help they can offer?

Working or not??? I am also having similar issues..
1. Whats the difference between Ovi Suite Sync option and the PC sync options that you have in programfiles-?Nokia->PC Sync in terms of functionality?
2. Also the PC Sync in program files is synching my calender, contacts but the Ovi Suite Sync option give me a message box in the end stating Calendar not synced and 0 files transfer, etc. i.e. nothing happens? What is the issue with this?
3. How can I Sync online? What needs to be done?
4. Lastly how can I sync my files and folders? what steps needs to be taken?
Any help would be appreciated!!

Ovi maps ,ovi suite problem on n97

i hv nokia N97 handset.got the problem after updating my handset software and after i format my handset.now i can't use OVI MAPS. and also i get some problem when im using nokia ovi suite.when it trying to install support software from my lap top, i got a error msg on my 4n saying'certification may not yet be valid or is expired or phone data setting may be incorrect'.and also i can't install ovi maps from my handset too.i'll b very please if any 1 can help me with it. thanks.
i hv nokia N97 handset.got the problem after updating my handset software and after i format my handset.now i can't use OVI
MAPS. and also i get some problem when im using nokia ovi suite.when it trying to install support software from my lap top, i got
a error msg on my 4n saying 'certification may not yet be valid or is expired or phone data setting may be incorrect'.and also i
can't install ovi maps from my handset too.an also sometimes when i trying to download some s/w i get a msg 2 pass saying ' website has sent a certificate which is out of date.accept it anyway.'i'll b very please if any 1 can help me with it. thanks.

[SOLVED]
hi,
Yesss, i have found the problem.
The problem was in Latvian localization. There was something that didn't let to start the programm.
What i did:
I changed phone language to English, the phone restarted;
than opened navigation and it started. Accepted the agreement, and everething went OK.
Then i changed back to Latvian language. The phone restarted. and for some time was very slow. I opened the navigation, and navigation started. Went in some menu. Then phone somehow restarted(some bug?) for 2 times, in time when i was in navigation soft.
But then it went OK, and everething worked as well.
Also there are some words in navigation soft that are not translated, and stays in Lithuanian language, but i hope soon they will be fixed
I hope this post will help to some people, and they will save some time, while searching for solution

Ovi suite and the N97

Has anyone else encountered problems with Ovi Suite? I installed it on my PC from the disc in the box with my N97 all seemed fine first time I used it to back up then on the second occassion it would not load. So I deleted it from PC and installed it on my laptop. First backup was fine, then today tried to open Ovi Suite to backup phone and check for software updates and it fails to load. Also there is a new version of Nokia Software updater that it tried to download and also failed on installaion.
Just wondered if anyone else was having problems?

http://europe.nokia.com/get-support-and-software/download-software/nokia-pc-suites
http://betalabs.nokia.com/betas/view/nokia-ovi-suite-20
i am not sure which version came with your phone but these links will take you either to ovi suite beta 2 update, or nokica pc suite. either one is good i tend to use nokia pc suite more as ovi suite still has some growing pains to go through. you can reinstall ovi or install pc suite and remove the ovi suite if you have any components left on your computers first.
Message Edited by radical24 on 20-Aug-2009 06:52 AM
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

The bottom part of my iphone4 screen cannot tap.. restored 2 times with latest firmware and yet still the same..is it possible to fix this?how?

The bottom part of my iphone4 screen cannot tap.. I restored it 2 times with the latest firmware and yet still the same..is it possible to fix this?how? please guys help me =(

iPhone and iPod Touch: Troubleshooting touchscreen response: http://support.apple.com/kb/TS1827

Nokia Ovi suite STILL not working with Windows 7/U...

Hi
I have been waiting paitiently for around 7 months now to get a working version of Ovi Suite to use to sync my Nokia C7.
Right now its only version 3.1.1.78 I think. I started at 2.9.X
Ovi suite still thinks my phone is not in Ovi Suite mode. This happens only with Windows 7 laptop. Atleast now I think I can sync stuff using blue tooth. Probably Nokia expects me to copy over small video clips also with Blue tooth!!!
When are you planning to fix? Please dont tell me to use Nokia PC cleaner - I just did that. 3 times in a row. Tried on 3 different Windows 7 laptops also.
Thanks
Anup
Solved!
Go to Solution.

Hi Piv1978,
Try the following workaround.
Manual sync
Open Nokia Ovi Suite--> Sync--> Sync option--> Uncheck the sync automatically everytime you connect the device.
Then Sync--> Sync now--> Contact, Calendar& tasks, Messages or Notes one by one individually.
Re-pair the "pst" and the "ost" Outlook files as in the following location.
C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
Right click the above mentioned exe file and 'Run' it.
NOTE
It's adviced to take a back- up of the user's Outlook folders to avoid any loss of information.
Check with Microsoft support pages for more information.
I hope this helps you with the error code.
Br
Mahayv

OVI suite does not sync with Outlook, PC suite doe...

My new E72 does not sync with Outlook, but PC suite does.
(PC suite 7.1.50.2, OVI suite 2.2.1.23)

I have same issue and I'm already using 3.0.0.284 with a brand new Nokia 5530 ExpressMusic phone, syncing with included mini usb cable. I get the "nokiaovisuite.exe has encountered a problem" error message then the Ovi suite software crashes.
Running Microsoft Office Outlook 2007 (12.0.6535.5005) SP1 MSO (12.0.6535.5002)
Nokia Ovi Suite 3.0.0.284
Nokia PC Suite 7.1.51.0
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702 (Default browser)
- Mozilla Firefox 3.6.13
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512), In use.
- Broadcomm (Version: 1.4.2 Build 10)
Detected USB drivers:
- Default Hub Driver for USB 5.1.2600.5512
- USB Modem Driver 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512

Ovi suite/phone can't find Software(firmware) upda...

Why is it that when the nokia site says there is an update available, ovi suite or phone says there isn't any? The old ovi said there was but it failed to download update software. This one is new version! What could be the reason?
Solved!
Go to Solution.

That' wierd. Could be Nokia struggeling with their servers. Have you tried Nokia software updater as a last shot?
If not, contact Nokia by using the 'Contact us' tab and while waiting for answer check on ovi suite and your phone and NSU tomorrow.

Access Restrictions still not working with latest firmware

Linksys WRT54GS V5 with firmware v1.52.2
I cannot believe what a frustrating experience this is. All I want to do is block facebook.com from my two high schoolers until they’ve done their homework.
Starting out, it simply did NOT work, and I discovered from this forum that the initial firmware did not work for this feature. So here is what I did:
- Downloaded v1.52.2 firmware, which is indicated as being the latest for this router
- Upgraded the router, per the instructions with this firmware.
- Pressed (and held)the reset button for the indicated 30 seconds
At this point, my router switched back to the default access point name and access password. Fortunately, I had backed up my configuration, so I then:
- Loaded my previous configuration that included my Wireless security settings, different AP name, etc...
- Powered down, then back up router, cable modem.
Router now works wireless as before, but Access Restrictions still does not restrict. Router does list the correct firmware on the admin screens.
Here is how I sent up my one (and only policy)
Internet Access Policy: 1(facebook)
Status: Enable
Enter policy name: facebook
PCs: Allow checked
Days: Everyday checked
Times: 24 hours checked
Blocked Services: NONE
Wewbsite Blocking by URL Addresses:
3 entered, they are:
http://www.facebook.com
http://static.ak.facebook.com
http://apps.facebook.com
Website blocking by keyword: All 6 boxes empty
This was easier to do on my old netgear router, and it also actually WORKED. ARGHHHHHH

Thanks, but that did not work either. It seems to me that, entering mac addresses ended up totally taking away all internet access for the computers on the MAC list. This is really pathetic that a concept that on the surface seems so simple, as in 'deny access to hostname xxx.com' can be so difficult to implement. If there wasn't the suggestion that this were a feature of the router, I wouldn't care. But it *is* supposedly a feature, and the feature simply does not work.
It seem to me that LinkSys has too many mutually exclusive options on a single page. It would be easier to grok if the hostname filter had it's own page, then you wouldn't be wondering what the 'deny/allow' check box did or did not do in conjunction with your selections.
Does the feature work or not? As I mentioned, this was childishly easy to accomplish on my Netgear router. If it didn't suck so bad in other areas of performance, I'd simply go back to it.

Mail for Exchange Error with Latest Firmware for N...

I downloaded the latest firmware for E 90 (version number begins with 300. ....). I installed the latest version of Mail for Exchange and as soon as it connects, it immediately disconnects the mail sync.
MFE was working fine with my old version. Can you advise, what could be the problem Also can i downgrade my version to the old version.
Cheers
Rohit

It could be a servicepack issue. Read this:
http://europe.nokia.com/find-products/nokia-for-business/software/email-and-instant-messaging/mail-f...
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

Ovi Suite 2.0 + N97 with latest firmware.... Devic...

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