OVI SUITE 2.2.0.245 + Outlook 2010, no calendar/co...

HI!
I cant get my contacts and calendar synced to my nokia e71.
I have updated the firmware, ovi suite and my outlook/office 2010
system information: win7 x64
ovi suite tells me that there has to be outlook installed.... but it is
a complete new installation pf all nokia components did not help .....
any ideas?
regards

According to PcPro, the 64-bit version of Outlook 2010 won't sync with MsMobile phones - "People using 64-bit aspps are professionals and will use server"
from their site:
OUTLOOK CONNECTOR BLACKBERRY
They have changed the Outlook connector meaning synchronisation of contacts with Blackberry Desktop manager no longer works and gives message store error
Blackberry website reports Blackberry not compatible with outlook 2010.
RIM have yet to offer an upgrade with deals with this issue notwithstanding the Beta of outlook and the time since Outlook 2010 was released.
By Grant100 on 7 Jul 2010
Outlook Sync with Mobiles
Pity that you have to load Outlook 32 bit to be able to sync with a 6.5 smartphone using Windows mobile manager.
By steveb on 16 Jul 2010
Read more: Microsoft Outlook 2010 review | Software | Enterprise | Reviews | PC Pro http://www.pcpro.co.uk/reviews/software/358381/microsoft-outlook-2010/2#ixzz0w21IltHD
SO - it looks as if this is a Microsoft issue.....
Andrew

Similar Messages

E71x, Ovi Suite 3.0.0, and Outlook 2010 Contact Sy...

I was unsure whether to post this here, or in the E-Series Forums - I believe this is primarily an Ovi issue, though.
I've had this e71x for about four months now. In all that time, I still have yet to find a lasting solution to my contact sync problems. It's always been something - device recognition, drivers, software updates... just name it.
When Ovi 3.0. was released, I thought, 'Maybe this update will resolve the problems, finally'. Well, It did - for maybe two syncs. Then we were back to errors. Specifically, error code '8004fd02' (see attachment).
That's what I see every time I try to contact sync. It seems to be a problem with the online Ovi, because every time I sync via the Suite, then check Ovi.com, I have a stack of seemingly duplicated contacts. And I don't mean the same person, listed a couple times, with slightly varying detail labels: I mean the exact same entry, repeated half a dozen times, but only in Ovi.com. The only pattern concerning which ones get duplicated, as far as I can tell, is a recent update. Everywhere else my address book is, by and large, updated accurately, although Ovi and Outlook do seem to occasionally diagree on semantics.
That's about the gist of it, at the moment *crosses fingers*. I just need to straighten that out so I don't have a dozen or more extra contacts to delete online and on my phone each sync. The Suite is consistently recognizing my phone though, so that's progress...
Specs
Win 7 Pro x64
Outlook 2010 32-bit
Ovi Suite v. 3.0.0.284
e71x software v. 03.28
Thank You.
P.S. I don't need to hear for the umpteenth time about 'unplugging and reattaching the phone', or 'checking for software updates', or 'making sure I have the drivers installed'. I've had plenty of time to check the basics by now -
Attachments:
Nokia_Ovi_Contact_Sync_Error_Message_1.5.2010.JPG ‏39 KB

Hi lostinthedesert,
We have a recent version of Nokia Ovi Suite (3.0.0.290) available for download. You can download the same from www.ovi.com/suite
If the issue still persist, please fill in the detailed error reporting form which is available in the following link.
http://www.surveygizmo.com/s3/385496/Nokia-Ovi-Suite-error-reporting-form
This will help us understand your issue better. Please don't forget to attach logs and relevant screen-shots.
BR,

Ovi Suite 2.2.0.245 crash w Outlook 2003 and Vista...

I newly installed the latest Ovi Suite 2.2.0.245 and it crashes when synchronisation with Outlook 2003 is initiated. Syncing the messages works. OS is Vista 32-bit. I could send a dump-file to the Nokia support, if desired.

Hi jol888,
Thank you for your valuable post.
Please provide us with the following information so that we can analyze this issue further.
SYSTEM INFORMATION ( Help-About Ovi Suite-System Information copy and paste here)
Device Info ( *#0000#)
Debug Logs.
The logging needs to be enabled first by editing the file debug_conf.txt with a text editor. The line FILELOG=FALSE must to be changed to FILELOG=TRUE. The file is located where Nokia Ovi Suite was installed (C:\Program Files\Nokia\Nokia Ovi Suite). If its not there, then i have attached the file in this post. Try to reproduce the issue.
The logs (debug_log.txt and DalMeasurementFile2.log) will be written to the user's %TEMP% folder
In WinXP the folder is C:\Documents and Settings\[username]\Local Settings\Temp
In Vista/Windows 7 the folder is C:\Users\[username]\AppData\Local\Temp
Crash dump:
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached.
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached.
For Large files (more than 10MB) you can upload them on Files on Ovi
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.
Looking forward to hear from at the earliest.
Regards
Attachments:
debug_conf.txt ‏2 KB

BUG REPORT: Ovi suite 2.2.0.245 destroys data when...

After synching my Outlook 2010 x64 calender items to my mobile (Nokia 6300) with Nokia Ovi suite 2.2.0.245, the detail info (notes) on my appointments are gone in outlook.
Really sucks, because all connection details of web meetings and so on, are lost.
Secondly, Nokia Ovi suite has no GUI for the calendar like PCSuite did, to see the calendar details.
You can sync calendar items, but there is no way to manage them like the contacts/photo's...
AND, the sync statistics do not tell what exactly had been updated.
Just the object count of updates... nothing more.
Any solution to this?

Hey,
Following r my personal opinions, ppl may hav mixed feelingz about that ...
Nokia PC suite's stability currently is high bcoz, its been there for so many years( at least i heard ppl who'r using it from 6.85.14.1 and now its something 7.1.x.x), it has got so many updates and its now very stable after so many years, Nokia Ovi Suite is now in developing stage when compared to pc suite. By saying so i m not trying 2 defend Nokia OVi suite and letting pc suite dwn, not at all....I m trying to b neutral.
As u said, PC Sync report in pc suite will inform the complete modifications done after sync, at this point i would like 2 stress 1 thing, when Nokia Ovi Suite launched intially, it was not having any sync report, but now at least it showing some details(Not as you xpct as that of PC Suite)
So like u, even Nokia Ovi Suite users like 2 see changes in sync report in upcoming releases of Nokia Ovi Suite versions.
Hope u agree
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

OVI Suite 2.2.0.245 and Thunderbird 3.1 sync

Hi to all,
I have been using OVI Suite 2.2.0.241 with TB 3 previously and with some ups and downs the sync process was acceptable.
Unfortunately the world goes on, so I upgraded to Thunderbird 3.1 and the Sync extension wasn't working anymore. I decided to take the risk and force the extension's compatibility and it started working again.
Bad luck again, Nokia came out with OVI Suite 2.2.0.245, so I decided to uninstall the previous version to install the latest... To discover that Thunderbird is not recognized anymore by OVI Suite!
I have tried several times to reinstall or repair OVI, but with no result: the only client listed in the options is Outlook Express, which isn't even installed on my PC!!
Anyone experiencing the same problem or -even better- anyone got around this problem?
BTW, this doesn't seem to affect those who upgraded both TB and OVI without uninstalling.
Cheers,
Alex

Hi,
Looks like we've found a workaround in that discussion.
Good luck

IPhone 4S Outlook 2010 shared Calendar problem

Hello all,
There problem to see in Outlook 2010 shared calendar in iPhone 4S. In iPhone 4S there is seen owner calendar of added Exchange Server account, but I need to see other one person shared calendar which is impossible to see. I see in iPhone 4S two calendars as added, but when I open calendar I see entries only for one account.
Where is problem and how to solve it?
Thanks.
Best Regards,
Girts

I had the same problem where I could open a shared calendar in OWA but it would not work in Outlook 2010. When I clicked on the shared folder I got the error message 'outlook cannot open this folder'. The problem ended up being that the person
whose calendar was being shared was hidden on the exchange server ('hide from exchange address lists' had been selected). To resolve the issue we had to unhide the user, update the OAB on the server and then update the OAB on the desktop. We could then share
the calendar, accept the share and then hide the user again.
Sounds like I have the same issue too. Where do I go to do all the resolve part? Where do I unhide the user? I am guessing OAB means offline address book.
Thanks
Paul

I purchased a new Windows 8 PC. I have used and continue to use Outlook 2010 for my calendar. With my old Windows 7 PC and Outlook 2010, my calendar sinked properly with my Iphone 5. Now with the new Windows 8 PC, it does not. Help!

I purchased a new Windows 8 PC and I use Outlook 2010 for my calendar. With my old Windows 7 PC and Outlook 2010, my calendar would sync with my Iphone 5, but with the new Windows 8 PC and Outlook 2010, it does not, and I can't figure out how to snyc them. The emails from Outlook 2010 sync, but the calendar does not. Help! Thanks.

Easy solution for restoring lost calendar informaiton, thank goodness. On your iPhone, go to settings, then to iCloud. If your Calendar selection is turned off, turn it on. Your info should restore. If your Calendar selection is turned on, then turn it off. Choose to save calendars when asked. After it shuts the Calendar off, turn it back on. Your info should be restored.
Thank you to Apple support for walking me through this. Shame on you Apple for not just telling people about this easy fix rather than making us go through all of this pain and worry.
- JT

Ovi Suite 2.2.0.245 broke Outlook 2010 sync, stuck...

241 worked pretty well, but with 245 I cannot sync with Outlook 2010 at all.
The preparation phase will not complete:
"Preparing to sync notes..."
"Preparing to sync calendar and tasks..."
It also cannot be aborted.
When setting up sync, the selection of Outlook folders is very slow (several minutes), but it eventually does allow me to choose a folder. Still, I'm guessing the problem lies with the Outlook interface (MAPI?)
I haven't tried to re-install Ovi yet, but looks like I have to.
Related info:
- 245 was an update to 241 (no re-install)
- Nokia E71
- Windows 7 x64
- Office 2010

I am not sure this will solve your problem but you can try this once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite 2,2,0,245... bugs anyone??

This 2,2,0,245 version is an improvement.. Connectivity issues are less likely. More CPU friendly. et many bugs to be still fixed..
I am running an X6 with this version of suite.
Gripes
Music, It takes hours to transfer my music that i can transfer via USB file transfer in minutes.
Maps, i went on holidays O/S so i loaded a new country.. the only way i can remove that country is to wipe the whole lot of my maps and voices and re download there isn't an uninstall option.. i am not worried about bandwidth but for users on capped internet plans or slow connections this isn't good..
Update screen
It tells me that i have an update available for Shazam.. i attempt to install the update but receive an error screenafter downloading..
Maybe with this
Tech News - July 23 Nokia chief talks about future and losses
NOKIA chief executive Olli-Pekka Kallasvuo has urged an end to speculation surrounding his future at the company.
The call came as the world's largest mobile phone maker said its second-quarter profit fell 40 per cent.
Nokia had warned investors last month to expect poor results.
The company has been hurt by its failure to compete effectively in the market for high-end smartphones against iPhone maker Apple and devices based on Google software.
That shortcoming may cost Mr Kallasvuo his job.

Correct.
I'm using 22.007
Thanks for Your efforts here.
One more thing about the issue with ()
It might be phone related. SMS from Phone is also not working to those number. No "Sacking" needed from the Ovi Team... Sorry.
Regarding other issues: Glad You don't have those.
Specially the quick search not working from time to time. Looks like some people do, other don't. You should go ahead and check forums for E-series and read some more about them.
My main issue is the Contact related issues.
The "missing features" I believe You are missing as well...
Surely your search does not handle "Save As" name or include company in quick search (that's from the home screen)?
Lets say you want to call the Helpdesk on Nokia. In outlook this contact is entered with the fields Function/Title=Helpdesk, Company=Nokia. It is saved as "Helpdesk, Nokia" or "Nokia Helpdesk" etc as display name. I don't believe that regular business users 2010 still saves this as Firstname=Helpdesk and Lastname "Nokia" to comply with their phones quick search.
On my HTC when entering "Nok" or "Hel" this contact entry immediately would be displayed from standby mode. In E72 not.
Same regarding categories: Does Your E72 calendar really handle categories other then Nokia standard?
Here's some reading regarding Maps issues with voices.... I've today installed 3.04 Beta and the issue persists.
Really: I haven't got any Hocus-Pocus software on my E72. I'm using MfE for syncing contacts/calendar/tasks. Ovi Suite for syncing Notes. Ovi maps for GPS.
I've resetted a couple of times, both hard and soft resets. No change.
In my opinion I'm using my E72 as any other of my customers would do. Of course I'm not recommending this phone for the moment.
In fact chance of even buying a new Nokia is miles out of sight. To much important missing, to much important not working efficiently.
Lets hope a update addresses this.

OVI Suite 2.2.0.245 crashes when syncing

Hi,
a few days ago I updated 2.2.0.2.4.1 to 245. Now the software always crashes when syncing (Bluetooth & USB) with Outlook 2010 x64. My OS is Win 7 x64.
Any ideas about this?
It's really frustrating beeing not able to sync anymore. Does anybody Know an alternative software for this?
Greets.

I am not sure this will solve your problem but you can try this once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite can't find Office Outlook

I just did a clean install but now Ovi Suite doesn't detect Outlook anymore.
I tried repairing, reinstalling and something I found in Nokia Beta labs:
Go to "C:\Program Files\nokia\Nokia Ovi Suite\Connectors\MS Outlook Connector". type "regsvr32 MsOutlookConnector.fil"
but nothing helped.
So please if someone has a solution because it's really annoying. As we say in Dutch "Ik krijg er de schijt van ).
I'm using Ovi suite 2.1.1.1 and a Nokia e71.
Almost forgot: MS Office Outlook 2007 SP2 (Windows 7). But before the clean install everything worked fine.

Ovi Suite v. 2.1.1.1 does not yet support Office 2010 64bit

OVI suite does not sync with Outlook, PC suite doe...

My new E72 does not sync with Outlook, but PC suite does.
(PC suite 7.1.50.2, OVI suite 2.2.1.23)

I have same issue and I'm already using 3.0.0.284 with a brand new Nokia 5530 ExpressMusic phone, syncing with included mini usb cable. I get the "nokiaovisuite.exe has encountered a problem" error message then the Ovi suite software crashes.
Running Microsoft Office Outlook 2007 (12.0.6535.5005) SP1 MSO (12.0.6535.5002)
Nokia Ovi Suite 3.0.0.284
Nokia PC Suite 7.1.51.0
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702 (Default browser)
- Mozilla Firefox 3.6.13
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512), In use.
- Broadcomm (Version: 1.4.2 Build 10)
Detected USB drivers:
- Default Hub Driver for USB 5.1.2600.5512
- USB Modem Driver 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512

Upgrade to OVI suite 2.2.0.245

I have tried this a couple of times from within my current version of Ovi Suite (2.2.0.241) but get the message (after it downloads OK) "certificate is not verified by Nokia so cannot proceed" and the update process then closes down.
Any ideas?
Chris

Correct.
I'm using 22.007
Thanks for Your efforts here.
One more thing about the issue with ()
It might be phone related. SMS from Phone is also not working to those number. No "Sacking" needed from the Ovi Team... Sorry.
Regarding other issues: Glad You don't have those.
Specially the quick search not working from time to time. Looks like some people do, other don't. You should go ahead and check forums for E-series and read some more about them.
My main issue is the Contact related issues.
The "missing features" I believe You are missing as well...
Surely your search does not handle "Save As" name or include company in quick search (that's from the home screen)?
Lets say you want to call the Helpdesk on Nokia. In outlook this contact is entered with the fields Function/Title=Helpdesk, Company=Nokia. It is saved as "Helpdesk, Nokia" or "Nokia Helpdesk" etc as display name. I don't believe that regular business users 2010 still saves this as Firstname=Helpdesk and Lastname "Nokia" to comply with their phones quick search.
On my HTC when entering "Nok" or "Hel" this contact entry immediately would be displayed from standby mode. In E72 not.
Same regarding categories: Does Your E72 calendar really handle categories other then Nokia standard?
Here's some reading regarding Maps issues with voices.... I've today installed 3.04 Beta and the issue persists.
Really: I haven't got any Hocus-Pocus software on my E72. I'm using MfE for syncing contacts/calendar/tasks. Ovi Suite for syncing Notes. Ovi maps for GPS.
I've resetted a couple of times, both hard and soft resets. No change.
In my opinion I'm using my E72 as any other of my customers would do. Of course I'm not recommending this phone for the moment.
In fact chance of even buying a new Nokia is miles out of sight. To much important missing, to much important not working efficiently.
Lets hope a update addresses this.

OVI Suite 2.2.0.245 crashes on windows 7 64 bit pc

My ovi suite worked fine windows xp. I recently got it installed on Windows 7 64 bit machine. It crashes upon starting the suite. following are the details. Kindly help Problem signature: Problem Event Name: APPCRASH Application Name: NokiaOviSuite.exe Application Version: 2.2.0.245 Application Timestamp: 4c2da5db Fault Module Name: NokiaH264HPMPDecTFilter.dll Fault Module Version: 1.0.4.0 Fault Module Timestamp: 4c062e83 Exception Code: c0000005 Exception Offset: 00001b85 OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Solved!
Go to Solution.

hi kishoreb,
Ovi Suite (2.2.1.22) is available. Could you please upgrade this and try?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Can't connect to Ovi Suite 2.2.0.245

I've got a problem.
And that is that Ovi Suite can't seem to recognize my X3-00.
I can access the phone via "My Computer => Portable Devices => Nokia(the phone's name)", which means that it can''t be the USB-cable
Does anyone know a solution for this?

I had the same problem with my E75, with the earlier OVI 2.2.0.242, that the synchronizing only work for som of the components.I saw not my own phone icon only a normal one. Then upgrade to 2.2.0.245 and follow the process when driver for the cabel was installed, what I saw was in the driver cable install windows all the different things was installed then OVI was synchronizing and found everything.
My opinion is that You have to try to get the cable driver to be installed in the right way
(PC has windows vista, the driver installing could also be on the Vista side, my XP work ok without problem.

OVI SUITE 2.2.0.245 + Outlook 2010, no calendar/co...

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