Ovi Suite 2.2.1.23 - Mysterious Syncing Contact

I have just synced my E72. I never use the PC or web interface to modify any of my contacts, yet the 'Sync Done' report tells me that there were 2 contacts updated to Nokia Ovi Suite and 1 contact updated to my device.
Is there any way to find out the detail of what changes were made?
Also, is there any way to stop selected photos from being copied from my PC to my device?
Thanks

I am not sure whether this will work for you but please try it one.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Now download and install latest NOS and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Similar Messages

OVI Suite 3.0.0.284 : Cannot sync contacts

After my multitude of issues with the new N8, had to set up a router just for this device because it would crash my whole network, I decided to update to this version of OVI SUITE. Long story short, I lost capability to sync my contacts with Outlook 2010. It worked with the previous version, this one simply crashes. Sync's everything else but contacts. I said, there was a problem with the update process. I uninstalled the thing 10 times according to the guides here and no luck. Heck, I even formatted my laptop yesterday! Yeah, for New Year's whilsts I was waiting of guests I was formatting my laptop. Still no joy. Fresh OS, with fresh Outlook and brand new PST, does not sycn contacts. OVI Crashes!
Any solutions? Please don't say remove the software because I installed the damn thing on brand new OS and still crashes.

I reported this issue to Nokia Support, got a detailed answer. Have not tried the suggested things because I was able to sync contacts by doing uninstall of OVI Suit and reinstalling from OVI Suit download link at betlabs.nokia.com.
Here´s the official answer:
===============================
vielen Dank für Ihre Kontaktaufnahme mit Nokia Care.
Bitte hinterlegen Sie als erstes in der NOKIA Ovi-Suite Ihre Ovi-Benutzerdaten unter Extras - Optionen - Proxy.
Danach bitte ich Sie, die automatische Synchronisation zu deaktivieren – sofern eingestellt - und auf manuelle Synchronisation umzustellen:
Synchronisieren > Synchronisationsoptionen > Gerätesynchronisation
Hier entfernen Sie bitte alle Häkchen aus dem Feld " Bei jedem Verbinden des Gerätes automatisch synchronisieren.
Sollte die nicht funktionieren, gehen Sie bitte wie folgt vor, um das Problem zu lösen:
Öffnen Sie bitte bei Windows Vista und 7 folgenden Pfad:
C:\Users\Benutzername\AppData\Local\Nokia\Nokia Data Store\DataBase
Dieser Ordner ist sowohl unter Windows XP als auch unter Windows Vista ein versteckter Ordner, so dass Sie ihn unter Umständen je nach gewählten Optionen erst sichtbar machen müssen:
a. Klicken Sie auf Start und anschließend auf Ausführen.
b. Schreiben Sie control folders in die Box und klicken Sie Enter.
c. Im Auftauchenden Fenster, wählen Sie bitte den Reiter Ansicht aus.
d. Wählen Sie versteckte Ordner anzeigen aus.
e. Deaktivieren Sie Geschützte Systemdateien ausblenden (empfohlen)
f. Deaktivieren Sie Erweiterungen bei bekannten Dateitypen ausblenden
Nachdem Sie diesen Ordner geöffnet haben, entfernen Sie bitte den MDataStore.db3. Starten Sie jetzt bitte die Ovi Suite erneut und versuchen zu synchronisieren.
2. Sollte dies keinen Erfolg bringen, deinstallieren Sie bitte die ganze Ovi Suite und installieren Sie diese über folgenden Link neu:
http://europe.nokia.com/support/download-software/nokia-ovi-suite
Bitte berücksichtigen Sie, daß Antivirensoftware und die Firewall die ordnungsgemäße Installation der Software behindern können.
Für weitere Fragen und Anregungen stehen wir Ihnen gerne jederzeit auch telefonisch zur Verfügung.
Tel.: 0180 / 501 502 0 (0,14 Euro pro Minute aus dem Festnetz der Deutschen Telekom; maximal 0,42 Euro pro Minute aus den Mobilfunknetzen); Montag bis Freitag in der Zeit von 9:00 - 18:00 Uhr, außer an bundesweiten Feiertagen.
Mit freundlichen Grüßen
A.Janßen
Ihr Nokia Care Team
=============================
Greetings,
Martin

OVI Suite crashes when I want to sync contacts

I turned on the option to synchronize with my NOKIA account in ovi.com. and after that my ovi suite crashes everytime when i want to sync contacts..there is a photo as a proof.
i have the lastest version of OVI SUITE 3.0 and lastest software update for my nokia n95 8gb..i have last updated windows 7 OS..and i dont know where is a problem??
i tried to repair sync, restart my computer and phone..but problem is still there
plz help me!
Attachments:
Untitled.jpg ‏106 KB

I'm afraid I have the same problem, repeatedly. I got an e-mail from Nokia suggesting that I un-install and re-install Ovi, including hidden files. And then I managed to re-snychronize with Outlook, but once, and once only. And now Ovi crashes when I try to synch with my Nokia, AND when I try to sync Ovi with Outlook. It's infuriating to see that this problem is not being properly addressed by Nokia. But encouraging to realize that I'm not alone, not just an idiot who can't work it out for myself!

Ovi Suite 2.2.0.241 not sync all message

When I sync the messages not all are sync, certain message are skipped. (Sorry for my English)
Nokia Ovi Suite 2.2.0.241
Nokia PC Suite 7.1.40.6
Ovi Player 2.1.10304.0
PC Connectivity Solution 10.24.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 4.0.11.0
Nokia mPlatform 2.6.195
Ovi Desktop Sync Engine 1.3.0.32
Operating system:Microsoft Windows XP 32-bit Edition, Service Pack 3Language: Español
Detected internet browsers:- Microsoft Internet Explorer 8.0.6001.18702- Mozilla Firefox 3.6.6
Detected Bluetooth stacks:- Microsoft (Version: 5.1.2600, Build: 5512), In use.
Detected USB drivers:- Default Hub Driver for USB 5.1.2600.5512- USB Modem Driver 5.1.2600.5512- EHCI eUSB Miniport Driver 5.1.2600.5512

Hey,
This is just my experience
For storing SMSs, i have chosen my memory card.
Whenver i tried to use my phone in Mass storage device(even after safely removing the hardware option ), after disconnecting the phone, whenever new message comes, it will say, messages will be saved on phone memory only which is i felt is fewer devices which has got memory card, mass memory and phone memory.
When your SMSs are stored in Memory card and if you have synched, then all ur messages will get sycnhed with Nokia Ovi Suite, as in my case, i was surpriesed to see not all the messages are synched, then i realised whenver i connect my phone as mas storage, then i wll manually go to settings on messaging, select memory card/mass storage(which ever you have selected for storing your SMSs), you can select and then sync.
As i said earlier, this was my exp, May b this cud also b in ur case too.
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi Suite 2.0 - Tasks and Calendar Sync doesn't wo...

Since updated Nokia Ovi Suite to the final version and tried to Sync my Tasks and Calendar, the new Ovi Suite made a mess in all my tasks entries. It doubled most of them an also tripled some. Tried to clear all my tasks from Outlook and rebuilt them, then cleared all the phone tasks as well and then re-synced again...and guess what a big mess again. What a pain...I had to rebuild all my tasks for the second time and stop using the OVI Suite for syncing.
Had no problems with the beta versions, all worked fine.
It is also a huge inconvenience that you can't see a log of what was synced after a sync session has finished (as you can with Nokia PC Suite) and also no Calendar in Ovi Suite (if I remember correctly it was a Calendar in the first beta version and you were able to see the differences between the phone and the system. Now this option is only available for Photos, Messages, Contacts, Music, Maps - but not Calendar).
My conclusion is that the new Ovi Suite does looks nice, but the functionality is disappointing.
OS: Windows 7 Ultimate(64-bit)
OVI Suite: 2.0.0.10
Office 2007 SP2
Phone: Nokia N97 (firmware 12.0.024)

I have received a reply from Nokia.They asked me to send PIM logs. Already I have send, if you send also they will try to resolve our problem fast.
Could you please add PIM sync logs to the report.
you can send a mail to [email protected]
Instructions:
For each [phone imei] included in sync, open file
VISTA: C:\Users[username]AppDataRoamingNokiaIntellisync[phone imei]Configurationiloptcfg.cfg
XP: C:\Documents and Settings[username]Application DataNokiaIntellisync[phone imei]Configurationiloptcfg.cfg with Notepad and change:
TifLog=0 to TifLog=200
TranslatorLogVerbosity=0 to TranslatorLogVerbosity=200
LevelAll=Yes and
DumpRecords=Yes
Run synchronization.
Zip the contents of
VISTA: C:\Users[username]AppDataRoamingNokia Ovi SuiteNokia Connector
XP: C:\Documents and Settings[username]Application DataNokia Ovi SuiteNokia Connector and attach it to the report.
For each included in sync, zip the contents of
VISTA: C:\Users[username]AppDataRoamingNokiaIntellisync[phone imei]Configuration and attach it to the report.
XP: C:\Documents and Settings[username]Application DataNokiaIntelliSync[phone imei]Configuration
Zip the contents of
VISTA: C:Users[Username]AppDataLocalNokiaNokia Data Store
XP: C:\Documents and Settings[username]Local SettingsApplication DataNokiaNokia Data Store
Message Edited by satari on 09-Nov-2009 10:44 AM
Message Edited by satari on 09-Nov-2009 10:56 AM
Message Edited by satari on 09-Nov-2009 10:56 AM
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

OVI suite won't show Archived Messages synced from...

I recently transferred my old text messages from my old Sony Ericsson K800i to my new C3-00 using my sim card. The texts appeared on the new phone fine and can be read no problem on the phone's archive. However, whenever i sync them to Ovi Suite, the content of the texts fail to appear. The exact number of messages come up, but what was on each one doesn't.
Attachments:
w.gif ‏21 KB

hi,
I am using C3 V7.20 and XPSP3, NOS 3.0.0.284 (English) and i donot have any problem.
Could you please provide more details on this?
1. Phone software version and language
2. NOS version and language
3. OS version and language
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite is closed when i try sync with msoutlokk...

hi, my problem is when sync my Nokia C3-00 with msoutlook 2007, ovi suite is closed in seconds, the update for office 2007 for fix some thing to sync with ovi suite already installed on mi pc, i have running windows XP service pack 3, thanks for u help guys

Thank you for your feedback.
Could you please provide us the log files?
1. Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these log files, system information details to [email protected] mailbox

Ovi Suite folder naming format on photo sync?

When I want to sync my photos on my n900 onto my PC, it now dumps everything taken within the same month into the same folder.
How do I change the folder naming convention/format, for example if I want everything taken today to be in its own folder as opposed to being mixed in with photos taken last week?
This is a problem now because I use my N900 for photo taking a lot and the folder naming format does not match what I have always used in the past and continue to use with my regular digital camera.
This was always an option in PC Suite, but doesn't appear to be an option in Ovi Suite, unless I'm missing something. Thanks.

The problem is that it's creating totally new folder directories and the naming format of the folder is not the way I have all my other photos organized.
My other photos are arranged in folders by the day they were taken. Ovi Suite creates one new folder for each month and then drops everything from that month into that folder.
For example:
My Pictures/2010_07_19 -- this is the format I have all of my other photos from other cameras created when I transfer photos from them to my computer.
My Pictures/N900/2010-07 -- this is the format that Nokia Ovi Suite is creating for me and there's no way that I see that I'm able to change the naming convention to match what the rest of all my photos are. Everything taken this month would drop into that same folder, which is too difficult to keep organized.
Am I just missing something as to how I can change the naming convention of the folder when syncing via Ovi Suite?

Nokia Ovi Suite - how to set up oneway sync?

Hello,
untill now I used Nokia PC Suite to update my calender entries from corporate Outlook into my Nokia phone. It was one way sync, the entries I entered on the pohone were not transfered into the corporate Outlook, because I dont want that.
I have recently bought the new Nokia 700 and was therefore forced to upgrade to Nokia Ovi Suite, I have got version 3.1.1.75. I would like it to be set the same way. To transfer new and modified entries from corporate Outlook to phone, but no transfer the other way.
I havent found that option in Nokia Ovi Suite Synchronization settings. How can it be done? Do I need a newer version?
Thanks

No, Firefox Sync only works with the Firefox data that is stored in the Profile folder in specific files. Plus the file type that Google uses probably isn't compatible with Firefox Sync and Firefox.

E71x, Ovi Suite 3.0.0, and Outlook 2010 Contact Sy...

I was unsure whether to post this here, or in the E-Series Forums - I believe this is primarily an Ovi issue, though.
I've had this e71x for about four months now. In all that time, I still have yet to find a lasting solution to my contact sync problems. It's always been something - device recognition, drivers, software updates... just name it.
When Ovi 3.0. was released, I thought, 'Maybe this update will resolve the problems, finally'. Well, It did - for maybe two syncs. Then we were back to errors. Specifically, error code '8004fd02' (see attachment).
That's what I see every time I try to contact sync. It seems to be a problem with the online Ovi, because every time I sync via the Suite, then check Ovi.com, I have a stack of seemingly duplicated contacts. And I don't mean the same person, listed a couple times, with slightly varying detail labels: I mean the exact same entry, repeated half a dozen times, but only in Ovi.com. The only pattern concerning which ones get duplicated, as far as I can tell, is a recent update. Everywhere else my address book is, by and large, updated accurately, although Ovi and Outlook do seem to occasionally diagree on semantics.
That's about the gist of it, at the moment *crosses fingers*. I just need to straighten that out so I don't have a dozen or more extra contacts to delete online and on my phone each sync. The Suite is consistently recognizing my phone though, so that's progress...
Specs
Win 7 Pro x64
Outlook 2010 32-bit
Ovi Suite v. 3.0.0.284
e71x software v. 03.28
Thank You.
P.S. I don't need to hear for the umpteenth time about 'unplugging and reattaching the phone', or 'checking for software updates', or 'making sure I have the drivers installed'. I've had plenty of time to check the basics by now -
Attachments:
Nokia_Ovi_Contact_Sync_Error_Message_1.5.2010.JPG ‏39 KB

Hi lostinthedesert,
We have a recent version of Nokia Ovi Suite (3.0.0.290) available for download. You can download the same from www.ovi.com/suite
If the issue still persist, please fill in the detailed error reporting form which is available in the following link.
http://www.surveygizmo.com/s3/385496/Nokia-Ovi-Suite-error-reporting-form
This will help us understand your issue better. Please don't forget to attach logs and relevant screen-shots.
BR,

Ovi Suite 3.1.0.81 deletes 160 contacts from my Ou...

Hi there
The OVI suite needs to be improved in one area and that is to inform us users where it's deleting contacts.
I had to reset my N8 because it wouldn't pair with any bluetooh devices including a brand new nokia BH 609. Then I restore the phone and sync it without a problem, I make the mistake of choosing to "save contacts on the phone" when syncing for the first time.
Now I have duplicates of everything in Outlook which I spend 1 hour deleting.
Syncing seems to have restored to normal.
5 days later I'm syncing and it deletes 160 contacts from outlook!!
Why can we not set it so that Ovi suite lets you know where it's deleting from.
This is business critical and phones and suites are supposed to help us do our jobs and make us more effecient. My problems with my N8 are really taking a drain on my time and busi schedule to the point where I'll probably not buy a smart phone again for a while I'm so fed up.
Please consider this idea of letting the user know where contacts are being deleted so perhaps we may prevent a situation like this.
There's also another sync issue with Calendar, if I delete something in outlook the phone doesn't delete it yadda yadda. Not as importat of course.
Thanks
N8 User.

Could you please update your Nokia Ovisuite and try?
3.1.0.84 is available here : http://www.nokia.com/ovisuite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite 2.2.0.241 - automatically sync con...

Under Tools / Options / Device sync I have checked the following boxes: Contacts, Messaging, Calendar ...
Also the feature called Sync automatically every time you connect the device is active for all three.
So whenever I connect the device Messages and Calendar are automatically synced but the Contacts are not.
Please help me solve this issue.
Thank you in advance.
Regards,
Andrei Raita

Could you please check this issue in NOS 2.2.0.245 which is the latest release. This has got many bug fixes, hopefully it should works out for you.
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Can't sync music using ovi suite 2.1 to my nokia 5...

pleaseeeeeeee can any one help?
Can't sync music on the ovi suite to my 5800 but can sync contacts email and picture...

Similar issue faced by me as well.. not all the tracks was transferred on the first sync.. so I manually copied them to device. But tried the second time, this time I deleted all the songs in device and transferred using Ovi suite, surprisingly it worked this time
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Nokis Ovi suite, unable to sync. contacts

I have deleted my Nokia PC suite and I have installed Nokia Ovi suite. I have connected my new phone; 5530 which Ovi suite has accepted but when I sync using the usb cable I can't see that my contacts have been copies to Ovi, if they have I can't find them.
Do contacts copy to the Ovi suite or only over the air to Ovi?
Solved!
Go to Solution.

Dear cricfancy,
I also do the same as you PIM data with PC suite and multimedia with OVI both the latest versions. The reason is that I wish to sync PIM with my work computer which syncs to an exchange server and I want to keep my multimedia on my private PC (I also like the archive of my SMS). The problem is that at some point (unfortunately I don't know exactly what I have done - I have posted previously on this but no replies) my multimedia has stopped syncing to OVI. The USB and bluetooth connections to OVI suite are succesful but OVI does not see the new pictures and SMS that are not synced. Sync is successful but it reports that there were no transfers.
I have looked at the SYNC settings on my N85 and with the PC Suite profile I can see that the PIM data has synched successfully but the multimedia, text messages, media options are not ticked. These I have tried ticking and then re-synching but no success. I have looked in the options for these and most of them show the database on the phone, but the field for the Remote databases "must be defined". I have tried looking in the help and around the net for these settings. Do you knoe where I can find the default settings for OVI and PC suites? Does one need two sync profiles, one for OVIsuite and one for PC suite. I can see that I have one for Nokia Maps.
Any hints would be greatly appreciated as this has been driving me bonkers for months now knowing that I don't have a browsable archive of my multimedia on my pc - of course i take regular backups.
cheers
jake
PS: sorry for continuing this slightly off topic thread here - but your post is the closest I have seen to solving my problem.
N85 RM-333 20.175.53.1 CODE: 0560500 Made in FInland

Syncing Nokia X-6 via Ovi Suite [2.x], to Outlook,...

Salutations,
I'm new here, so I hope that I'm in good section. I have following problem. My mum has nokia X-6 and I bought her Nokia Lumia 800 and Samsung Omnia 7. When I want to move my Nokia X-6 contacts to Nokia Lumia 800, or Samsung Omnia 7 I get following errors:
• I tried to export contacts to CSV via phone [X6], when imported I got contacts where 80% lack phone numbers
• I tried to export contacts via PC Suite [X6], when imported to Outlook, Windows Contacts or Gmail, I got contacts where 80% lack phone numbers
• I tried to export contacts via Nokia Ovi Suite [X6], when imported to Outlook, Windows Contacts or Gmail, I got contacts where 80% lack phone numbers
I tried to import contacts through Ovi suite directly, export to all forms of CSVs, and all syntaxes, I never succeeded.
Do You have any clue, how I might import nokia X6 contacts to Nokia Lumia 800 and Samsung Omnia 7?
Thank You for any reply,
Regards
Bryan
Attachments:
screenshot-1.jpg ‏434 KB
screnshot-2.jpg ‏808 KB

Hi Lexicanum,
Do you see all your contacts on CSV file when you export them?
If all the contacts are exported correctly to the CSV file, then it is upto the 3rd party software, how it treats the generated CSV file (It could be that the generated CSV file is not read correctly by the 3rd party software).
If not all the contacts are exported to CSV file by using Nokia Suite, then you can submit the error report using this link http://tiny.cc/ja40z
Thanks,
Best regards,
taza99
Nokia Suite Team.

Ovi Suite 2.2.1.23 - Mysterious Syncing Contact

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