Ovi Suite 3.0.0.284 crashes

Ovi Suite 3.0.0.284 crashes every time on startup.

Can't really post anything specific to help you here without further detail from you. Here are a few general things to check:
Have you checked your PC for applications and services running in the background that may be interfering with the ovi software?
Is your system clean of viruses, spyware and malware?
Does your system meet the minimum hardware and software requirements for the ovi software?
Do you get any error messages when is crashes?
Does windows own logs contain any error messages?
Does your system run well in general?
A bit obvious but have you rebooted it since installing the ovi suite?
Have you tried uninstalling then reinstalling?

Similar Messages

Ovi Suite 3.0.0.284 crashes all the time during co...

Ovi Suite 3.0.0.284 crashes all the time during contact sync
Workaround for this issue:
Please go to Tools>Options>Contacts and uncheck box under Sync with your Nokia account in Ovi.com
- Sync now
Hopefully this will solve your contact sync problem
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

or just use the pc suite wich is solid!

Ovi Suite 3.0.0.284 crashes all the time " Runtim...

3.0.0.284 crashes all the time " Runtime Error" Any updates to solve this Problem

Hi,
@ gils
I didn't get any error reports from you yet.
If problem still exists could you try install the BETA Nokia suite version?
Check if you have disconnected device during installation.
- Go to Program and Features or Add remove in Control Panel
- Click Nokia Suite
- Click UnInstall
UnInstall also:
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then restart computer.
- Download and install latest beta version of Nokia Suite version (v 3.4.21) from here ... To download the installer, you need to log-in with the SAME credentials that you use on this Forum..
- Restart Computer again
- Connect the device, do not open Nokia Suite and wait for all the driver to be loaded by windows.
- Once done then launch Nokia Suite.
- Check for the issue
I hope this helps.
Regards,
Marina
Nokia Suite team
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

OVI Suite 3.0.0.284 Hangs on Windows 7

I recently upgraded OVI 2.2 to 3.0.0.284 and since I have not been able to use OVI Suite.
The upgrade reported no install errors however when I accpted the default and ran the application directly from the Install the application Hung with the window open and all menu options greyed except for view more at OVI store which works opening my default browser "Firefox".
No other options worked.
I uninstalled the application and several other installed at the same time including the usb cable driver. I cleaned all other file I could find which may have been connected to the install. I then dowloaded a fresh copy of OVI Suite 3.0.0.284 from the nokia web site and performed a fresh install after restarting my computer from scratch, the results were the same.
I contacted Nokia and logged a problem SR# 1-11397280046 but after a few unhelpfull exchanges I was basically told I was an idiot and that my system obviously had problems.
I am running a New Registered version of Windows 7 Home Edition on a Dell laptop with Intel Core i3 processor and 4gb of RAM. I also have installed and working perfectly Office 2010 Professional including Outlook as my mail client and CA Security centre 7. Photoshop 9 and various other commercial software. My system has not had any problems until now.
Windows problem log entry follows:
Problem signature
Problem Event Name:   AppHangB1
Application Name:           NokiaOviSuite.exe
Application Version:       3.0.0.284
Application Timestamp:                4d0f2a05
Hang Signature:                2cf8
Hang Type:         6144
OS Version:        6.1.7600.2.0.0.768.3
Locale ID:             3081
Additional Hang Signature 1:       2cf88db803776f0aedf9312a36807b38
Additional Hang Signature 2:       c3d3
Additional Hang Signature 3:       c3d309853c407804e5f68ef221397629
Additional Hang Signature 4:       2cf8
Additional Hang Signature 5:       2cf88db803776f0aedf9312a36807b38
Additional Hang Signature 6:       c3d3
Additional Hang Signature 7:       c3d309853c407804e5f68ef221397629
Extra information about the problem
Bucket ID:           1593749818
Does anyone have any suggestions
Thanks
Bill

Thank you for your feedback.
Could you please provide us more information on this?
1. OS and Phone details
2. Log files
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284 or later
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
Crash dump:
If you get a crash, please provide us the crash dump:
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached. If the file is large you can upload the file on any file upload server and send us the link to [email protected].
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached in the detailed error reporting form. If the file is large you can upload the file on any file upload server and send us the link to [email protected]

Sync problem in OVI Suite 3.0.0.284

Working with nokia 2630 for a long time and since a few weeks with ovi suite 3.0.0.284.
Also work with Outlook 2003. Ovi suite syncs my appointments en contacts between Outlook and 2630. This works fine, until this morning.
The problem is a winter / summer time problem, imo.
Description:
I've made an appointment in Outlook.
Startdate 29-01-2011 from 9.00 - 12.00, every 5 weeks with an enddate on 18-06-2011.
Then an OVI sync started, which ends as usual in a correct way.
What shows the result on the 2630:
date 29-01-2011, 9.00 - 12.00
date 05-03-2011, 9.00 - 12.00
date 09-04-2011, 8.00 - 11.00
date 14-05-2011, 8.00 - 11.00
date 18-06-2011, 8.00 - 11.00
The last 3 apoointments need to be manual corrected to 9.00 - 12.00.
When summertime starts only systemtime is updates and not the appointment times.
I hope I made myself clear enough to let you solve this application failure.
Kind regards
Gerard Roelands (groelands)

Could you please provide more information on this?
1. which GMT seetings you are using for your phone and system?
2. Are you using any daylight savings seetings for your phone, system and outlook?
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite 3.0.0.284 not recognizing N8

After I updating to new version of Ovi Suite, N8 device is not recognized. I did re-install/re-boot my windows 7 64-bit. No use.
I did try to revert back the Ovi install, funny thing is it is not allowing me to use the older version.
I doubt that Nokia OVI team didn't test the latest version before releasing to public.
Solved!
Go to Solution.

Hi Vzy & OHCM,
Thank you for your valuable feedback
Could you please provide more information regarding this issue.
- System Information (Help-About Ovi Suite-System Information Copy and Paste.
- Device Info (*#0000#)
- NOS Logs.
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284 or later
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these files and information to [email protected] mailbox and please mention this forum link and your discussion forum username in the email.
Looking forward to hear from you at the earliest
Regards
Nokia Ovi Suite Team

Ovi Suite 3.0.0.284 "Could not sign in" problem (N...

Hi,
I have just installed Ovi suite 3.0.0.284 as suggested through software update and it works but I cannot sign into my account. I enter my details and I get an error as attached.
The following things are ok:
I can check for updates
I can sync everything
I can download new maps
I can browse the internet on my computer and get my email, etc
I can logon to Ovi online with these details and I could be fore upgrading.
Does anyone else have this problem or a solution?
Thanks, Rob
PS I have no proxy's set, this is at home on broadband.
Attachments:
PrtScr capture.jpg ‏12 KB
PrtScr capture_2.jpg ‏19 KB

HI,
Some suggestions for your Ovi account issues:
I can not sign in my Ovi account with Nokia Ovi Suite 3.0, why?
With Nokia Ovi Suite there is currently a known problem with expired certificates that can potentially prevent OVI account sign-in.
As a workaround you can remove the problematic certificates manually:
Go to Internet Explorer > Tools > Internet Options > Content > Certificates > Trusted Root Certification Authorities. Delete all GTE CyberTrust certificates whose expiration date has passed. You should be left with one GTE certificate that is valid.
Why i am not able to sign my Nokia Ovi account with Nokia Ovi Suite?
-Intermittent problems are most likely network connectivity or server problems.
If the user cannot sign in at all through Nokia Ovi Suite (NOS) but can sign in to ovi.com through a web browser then the reason is most likely one of the following:
- firewall settings do not allow nokia server process to communicate with the server,
- proxy settings are not configured correctly in Internet Explorer (NOS uses IE proxy configuration),
- proxies require authentication but credentials have not been provided in NOS settings,
- the internet service provider does not allow access to ovi.com (but in this case sign in with a browser would not work either if the same network connection is being used), or
- Windows WinTrust framework is not functional so nokia server cannot verify the signature of Nokia Ovi Suite (This may be a problem in pirate/unregistered versions of Windows or if the PC has been infected with a virus)
Br
Mahyav

Ovi Suite 3.0.0.284 has stopped working on windows...

Hello,
Since I bought the Nokia N8 and I'm trying to run the Ovi Suite I always get the message "Nokia Ovi Suite has stopped working"
"A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available".
Event viewer doesn't help really...
Does anyone knows the cause of this or perhaps even better, has a solution?
I tried already :
Un-install Re-install
Run as administrator
Run XP SP3 compatible
Thanks anyway.
Kind regards,
Chris

Thank you for your feedback.
Could you please provide us the log files?
1. Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these log files, system information details to [email protected] mailbox

OVI Suite 2.2.0.245 crashes on windows 7 64 bit pc

My ovi suite worked fine windows xp. I recently got it installed on Windows 7 64 bit machine. It crashes upon starting the suite. following are the details. Kindly help Problem signature: Problem Event Name: APPCRASH Application Name: NokiaOviSuite.exe Application Version: 2.2.0.245 Application Timestamp: 4c2da5db Fault Module Name: NokiaH264HPMPDecTFilter.dll Fault Module Version: 1.0.4.0 Fault Module Timestamp: 4c062e83 Exception Code: c0000005 Exception Offset: 00001b85 OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Solved!
Go to Solution.

hi kishoreb,
Ovi Suite (2.2.1.22) is available. Could you please upgrade this and try?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

OVI Suite 3.0.0.284 : Cannot sync contacts

After my multitude of issues with the new N8, had to set up a router just for this device because it would crash my whole network, I decided to update to this version of OVI SUITE. Long story short, I lost capability to sync my contacts with Outlook 2010. It worked with the previous version, this one simply crashes. Sync's everything else but contacts. I said, there was a problem with the update process. I uninstalled the thing 10 times according to the guides here and no luck. Heck, I even formatted my laptop yesterday! Yeah, for New Year's whilsts I was waiting of guests I was formatting my laptop. Still no joy. Fresh OS, with fresh Outlook and brand new PST, does not sycn contacts. OVI Crashes!
Any solutions? Please don't say remove the software because I installed the damn thing on brand new OS and still crashes.

I reported this issue to Nokia Support, got a detailed answer. Have not tried the suggested things because I was able to sync contacts by doing uninstall of OVI Suit and reinstalling from OVI Suit download link at betlabs.nokia.com.
Here´s the official answer:
===============================
vielen Dank für Ihre Kontaktaufnahme mit Nokia Care.
Bitte hinterlegen Sie als erstes in der NOKIA Ovi-Suite Ihre Ovi-Benutzerdaten unter Extras - Optionen - Proxy.
Danach bitte ich Sie, die automatische Synchronisation zu deaktivieren – sofern eingestellt - und auf manuelle Synchronisation umzustellen:
Synchronisieren > Synchronisationsoptionen > Gerätesynchronisation
Hier entfernen Sie bitte alle Häkchen aus dem Feld " Bei jedem Verbinden des Gerätes automatisch synchronisieren.
Sollte die nicht funktionieren, gehen Sie bitte wie folgt vor, um das Problem zu lösen:
Öffnen Sie bitte bei Windows Vista und 7 folgenden Pfad:
C:\Users\Benutzername\AppData\Local\Nokia\Nokia Data Store\DataBase
Dieser Ordner ist sowohl unter Windows XP als auch unter Windows Vista ein versteckter Ordner, so dass Sie ihn unter Umständen je nach gewählten Optionen erst sichtbar machen müssen:
a. Klicken Sie auf Start und anschließend auf Ausführen.
b. Schreiben Sie control folders in die Box und klicken Sie Enter.
c. Im Auftauchenden Fenster, wählen Sie bitte den Reiter Ansicht aus.
d. Wählen Sie versteckte Ordner anzeigen aus.
e. Deaktivieren Sie Geschützte Systemdateien ausblenden (empfohlen)
f. Deaktivieren Sie Erweiterungen bei bekannten Dateitypen ausblenden
Nachdem Sie diesen Ordner geöffnet haben, entfernen Sie bitte den MDataStore.db3. Starten Sie jetzt bitte die Ovi Suite erneut und versuchen zu synchronisieren.
2. Sollte dies keinen Erfolg bringen, deinstallieren Sie bitte die ganze Ovi Suite und installieren Sie diese über folgenden Link neu:
http://europe.nokia.com/support/download-software/nokia-ovi-suite
Bitte berücksichtigen Sie, daß Antivirensoftware und die Firewall die ordnungsgemäße Installation der Software behindern können.
Für weitere Fragen und Anregungen stehen wir Ihnen gerne jederzeit auch telefonisch zur Verfügung.
Tel.: 0180 / 501 502 0 (0,14 Euro pro Minute aus dem Festnetz der Deutschen Telekom; maximal 0,42 Euro pro Minute aus den Mobilfunknetzen); Montag bis Freitag in der Zeit von 9:00 - 18:00 Uhr, außer an bundesweiten Feiertagen.
Mit freundlichen Grüßen
A.Janßen
Ihr Nokia Care Team
=============================
Greetings,
Martin

OVI SUITE 3.0.9.284 won't connect to internet

I had Nokia PC Suite before, no problem - now with my new N8 I have to use Ovi Suite. It's version 3.0.0.284. Although I have a Nokia Account, there is a standing functioning broadband connection to the internet, my Windows Firewall has Ovi Suite registered and my Avira Antivirus Premium is not protesting it cannot connect to the Nokia Account server. Also no downloads (like maps) or updates possible. I removed Certificates named GTE Cyber Trust... from my browsers, as advised by Nokia Hotline, but they are still there, as soon I restart the browser.
No problem with connecting my Phone to the Suite, no problems with Sync.
Hay folks, any advice?

When I heard that Nokia were teaming up with Microsoft I thought that it would be a retrograde step. However, after loosing literally hours of my life that I will never get back _ I can see that maybe it is a good idea that Nokia pull in some expertise in writing software that may not be beautiful - MS software can rarely be accused of that! But MS software does at least work. I know I have one of the least prestigious nokia phones - 5230 - but I do expect to be able to use the software that nokia advertises and supplies. The continual problems endemic with their software are making me consider taking action against them under the trading standards legislation for making false representations.
I am more than grateful for the assistance proffered by members of this forum for all their assistance - however, none of the suggestions have worked & do think that it's time that the Nokia people pick up their Iphones and ring their new US mates and get a solution to this ASAP - apologies for the rant but I am furious at the waste of my time that this represents.
Attachments:
2011-02-23 Nokia OVI - pathetic.doc ‏325 KB

Nokia Ovi Suite 2.1.1.1 crash at startup on one XP

Hi,
I have a Nokia 6086 that I synchronize with my home PC (XP, with OVI)
and with my office PC (XP, Outlook, initialy PC Suite)
since latest upgrate with OVI on my home PC I had multiple name entry (2 or 3 times) that I cannot clean and are recreated... I've decided to upgrade my work PC with OVI 2.1.1.1 french.
it then crash at startup.
I uninstant and reinstall OVI,
and it crash again before displaying anything usefull (onply the splash screen).
>> "instruction at 0x670573e8" use memory adress "0x00040004", memory cannot be written.
I've disabled bluetooth (Widdcom drivers), removed the BT dongle, so my phone is not event talking to OVI.
it works on my home PC XP, yet with doubling entries.
is it a known problem (there are many problem
Alain

Hi Blureray,
Looks like your device is not supported by the OVi suite software. Please find the supported device details in the below link.
http://www.nokia.co.in/get-support-and-software/download-software/nokia-ovi-suite/compatibility-and-...
Regards
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

Ovi Suite 2.2.0.245 crash w Outlook 2003 and Vista...

I newly installed the latest Ovi Suite 2.2.0.245 and it crashes when synchronisation with Outlook 2003 is initiated. Syncing the messages works. OS is Vista 32-bit. I could send a dump-file to the Nokia support, if desired.

Hi jol888,
Thank you for your valuable post.
Please provide us with the following information so that we can analyze this issue further.
SYSTEM INFORMATION ( Help-About Ovi Suite-System Information copy and paste here)
Device Info ( *#0000#)
Debug Logs.
The logging needs to be enabled first by editing the file debug_conf.txt with a text editor. The line FILELOG=FALSE must to be changed to FILELOG=TRUE. The file is located where Nokia Ovi Suite was installed (C:\Program Files\Nokia\Nokia Ovi Suite). If its not there, then i have attached the file in this post. Try to reproduce the issue.
The logs (debug_log.txt and DalMeasurementFile2.log) will be written to the user's %TEMP% folder
In WinXP the folder is C:\Documents and Settings\[username]\Local Settings\Temp
In Vista/Windows 7 the folder is C:\Users\[username]\AppData\Local\Temp
Crash dump:
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached.
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached.
For Large files (more than 10MB) you can upload them on Files on Ovi
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.
Looking forward to hear from at the earliest.
Regards
Attachments:
debug_conf.txt ‏2 KB

OVI Suite 2.2.0.245 crashes when syncing

Hi,
a few days ago I updated 2.2.0.2.4.1 to 245. Now the software always crashes when syncing (Bluetooth & USB) with Outlook 2010 x64. My OS is Win 7 x64.
Any ideas about this?
It's really frustrating beeing not able to sync anymore. Does anybody Know an alternative software for this?
Greets.

I am not sure this will solve your problem but you can try this once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Bravo! Ovi Suite 3.0.0.284 yet to deal with NTLM a...

Finally Nokia managed to map the NTLM authentication issues once again with their latest release of OVI suite!!
Suite once again fails to pass the credentials to firewall servers like Microsoft ISA while trying to ovi account. Parody factor is, majority of the suite segments like Maps, software update, sync seamlessly manage to establish connections to respective servers (ie, passess the log in credentials to the firewall) while the sign in segment miserably fail to forward the same credentials to the firewalls.
The betalab website, another **bleep**, claims they already addressed this issue from the early stages of beta testing. This is utter irresponsible way of assessing an issue which is ON from ages, reminds me the early days of Google chrome browser.
Hey Nokia, why don't you consult one of the developers from chrome browser team and LEARN how to pass NTLM authentication to firewalls? Well just a suggestion.
However if somebody is looking for a workaround method, follow this:
Create a domain name set "Nokia Servers" add *.nokia.com, *.ovi.com
Create a specific rule, and allow http, https towards this domain name set for all users
Attachments:
nproxysettings.png ‏24 KB

When I heard that Nokia were teaming up with Microsoft I thought that it would be a retrograde step. However, after loosing literally hours of my life that I will never get back _ I can see that maybe it is a good idea that Nokia pull in some expertise in writing software that may not be beautiful - MS software can rarely be accused of that! But MS software does at least work. I know I have one of the least prestigious nokia phones - 5230 - but I do expect to be able to use the software that nokia advertises and supplies. The continual problems endemic with their software are making me consider taking action against them under the trading standards legislation for making false representations.
I am more than grateful for the assistance proffered by members of this forum for all their assistance - however, none of the suggestions have worked & do think that it's time that the Nokia people pick up their Iphones and ring their new US mates and get a solution to this ASAP - apologies for the rant but I am furious at the waste of my time that this represents.
Attachments:
2011-02-23 Nokia OVI - pathetic.doc ‏325 KB

Ovi Suite 3.0.0.284 crashes

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