Ovi Suite 3.0.0.284 not installing updated applica...

Ovi suite doesn't install new updated apps in 5530
1)Gig finder
2)Nokia messaging
3)Mail for Exchange
4)Ovi Music
5)Scribble
And for no reason it says "Ovi suite is busy" despite the fact that i am not doing anything. other sync services work good but updating apps doesn't work.

I have just received my new N8 which has an issue with the photo suite and have just downloaded the new OVI suite so I can update to the latest software.
However whenever I try to update the same Ovi suite busy please try later appears even though this is the only thing I'm doing on Ovi suite.
Please help as until I can update the software my brand new phone is just that a PHONE.
cheers

Similar Messages

Ovi Suite 3.0.0.284 not recognizing N8

After I updating to new version of Ovi Suite, N8 device is not recognized. I did re-install/re-boot my windows 7 64-bit. No use.
I did try to revert back the Ovi install, funny thing is it is not allowing me to use the older version.
I doubt that Nokia OVI team didn't test the latest version before releasing to public.
Solved!
Go to Solution.

Hi Vzy & OHCM,
Thank you for your valuable feedback
Could you please provide more information regarding this issue.
- System Information (Help-About Ovi Suite-System Information Copy and Paste.
- Device Info (*#0000#)
- NOS Logs.
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284 or later
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these files and information to [email protected] mailbox and please mention this forum link and your discussion forum username in the email.
Looking forward to hear from you at the earliest
Regards
Nokia Ovi Suite Team

Ovi Suite 3.0.0.284 not recognizing my X6

Hi,
I have the same problem just like many users here on forum or another nokia forums around the globe. Ovi Suite kept asking me to change the USB mode on the phone to Ovi suite/PC suite, which it was already in. I have tried almost everything, but problem still exists. This is my first Nokia phone after years and now I can´t use it with my PC. That´s just awesome
Any ideas or we must wait for hotfix from Nokia?

Hey Ankroth,
Did u try the recent ovisuite 3.0.0.290? download it from www.ovi.com/suite
Regards
Like my post? Give me a Kudos...... Ur problem solved? Accept my Solution :-)

Ovi Suite 3.0.0.284 "Could not sign in" problem (N...

Hi,
I have just installed Ovi suite 3.0.0.284 as suggested through software update and it works but I cannot sign into my account. I enter my details and I get an error as attached.
The following things are ok:
I can check for updates
I can sync everything
I can download new maps
I can browse the internet on my computer and get my email, etc
I can logon to Ovi online with these details and I could be fore upgrading.
Does anyone else have this problem or a solution?
Thanks, Rob
PS I have no proxy's set, this is at home on broadband.
Attachments:
PrtScr capture.jpg ‏12 KB
PrtScr capture_2.jpg ‏19 KB

HI,
Some suggestions for your Ovi account issues:
I can not sign in my Ovi account with Nokia Ovi Suite 3.0, why?
With Nokia Ovi Suite there is currently a known problem with expired certificates that can potentially prevent OVI account sign-in.
As a workaround you can remove the problematic certificates manually:
Go to Internet Explorer > Tools > Internet Options > Content > Certificates > Trusted Root Certification Authorities. Delete all GTE CyberTrust certificates whose expiration date has passed. You should be left with one GTE certificate that is valid.
Why i am not able to sign my Nokia Ovi account with Nokia Ovi Suite?
-Intermittent problems are most likely network connectivity or server problems.
If the user cannot sign in at all through Nokia Ovi Suite (NOS) but can sign in to ovi.com through a web browser then the reason is most likely one of the following:
- firewall settings do not allow nokia server process to communicate with the server,
- proxy settings are not configured correctly in Internet Explorer (NOS uses IE proxy configuration),
- proxies require authentication but credentials have not been provided in NOS settings,
- the internet service provider does not allow access to ovi.com (but in this case sign in with a browser would not work either if the same network connection is being used), or
- Windows WinTrust framework is not functional so nokia server cannot verify the signature of Nokia Ovi Suite (This may be a problem in pirate/unregistered versions of Windows or if the PC has been infected with a virus)
Br
Mahyav

OVI Suite 3.0.0.284 Hangs on Windows 7

I recently upgraded OVI 2.2 to 3.0.0.284 and since I have not been able to use OVI Suite.
The upgrade reported no install errors however when I accpted the default and ran the application directly from the Install the application Hung with the window open and all menu options greyed except for view more at OVI store which works opening my default browser "Firefox".
No other options worked.
I uninstalled the application and several other installed at the same time including the usb cable driver. I cleaned all other file I could find which may have been connected to the install. I then dowloaded a fresh copy of OVI Suite 3.0.0.284 from the nokia web site and performed a fresh install after restarting my computer from scratch, the results were the same.
I contacted Nokia and logged a problem SR# 1-11397280046 but after a few unhelpfull exchanges I was basically told I was an idiot and that my system obviously had problems.
I am running a New Registered version of Windows 7 Home Edition on a Dell laptop with Intel Core i3 processor and 4gb of RAM. I also have installed and working perfectly Office 2010 Professional including Outlook as my mail client and CA Security centre 7. Photoshop 9 and various other commercial software. My system has not had any problems until now.
Windows problem log entry follows:
Problem signature
Problem Event Name:   AppHangB1
Application Name:           NokiaOviSuite.exe
Application Version:       3.0.0.284
Application Timestamp:                4d0f2a05
Hang Signature:                2cf8
Hang Type:         6144
OS Version:        6.1.7600.2.0.0.768.3
Locale ID:             3081
Additional Hang Signature 1:       2cf88db803776f0aedf9312a36807b38
Additional Hang Signature 2:       c3d3
Additional Hang Signature 3:       c3d309853c407804e5f68ef221397629
Additional Hang Signature 4:       2cf8
Additional Hang Signature 5:       2cf88db803776f0aedf9312a36807b38
Additional Hang Signature 6:       c3d3
Additional Hang Signature 7:       c3d309853c407804e5f68ef221397629
Extra information about the problem
Bucket ID:           1593749818
Does anyone have any suggestions
Thanks
Bill

Thank you for your feedback.
Could you please provide us more information on this?
1. OS and Phone details
2. Log files
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284 or later
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
Crash dump:
If you get a crash, please provide us the crash dump:
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached. If the file is large you can upload the file on any file upload server and send us the link to [email protected].
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached in the detailed error reporting form. If the file is large you can upload the file on any file upload server and send us the link to [email protected]

Ovi Suite 3.0.0.284 has stopped working on windows...

Hello,
Since I bought the Nokia N8 and I'm trying to run the Ovi Suite I always get the message "Nokia Ovi Suite has stopped working"
"A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available".
Event viewer doesn't help really...
Does anyone knows the cause of this or perhaps even better, has a solution?
I tried already :
Un-install Re-install
Run as administrator
Run XP SP3 compatible
Thanks anyway.
Kind regards,
Chris

Thank you for your feedback.
Could you please provide us the log files?
1. Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.284
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
You can send these log files, system information details to [email protected] mailbox

Sync problem in OVI Suite 3.0.0.284

Working with nokia 2630 for a long time and since a few weeks with ovi suite 3.0.0.284.
Also work with Outlook 2003. Ovi suite syncs my appointments en contacts between Outlook and 2630. This works fine, until this morning.
The problem is a winter / summer time problem, imo.
Description:
I've made an appointment in Outlook.
Startdate 29-01-2011 from 9.00 - 12.00, every 5 weeks with an enddate on 18-06-2011.
Then an OVI sync started, which ends as usual in a correct way.
What shows the result on the 2630:
date 29-01-2011, 9.00 - 12.00
date 05-03-2011, 9.00 - 12.00
date 09-04-2011, 8.00 - 11.00
date 14-05-2011, 8.00 - 11.00
date 18-06-2011, 8.00 - 11.00
The last 3 apoointments need to be manual corrected to 9.00 - 12.00.
When summertime starts only systemtime is updates and not the appointment times.
I hope I made myself clear enough to let you solve this application failure.
Kind regards
Gerard Roelands (groelands)

Could you please provide more information on this?
1. which GMT seetings you are using for your phone and system?
2. Are you using any daylight savings seetings for your phone, system and outlook?
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite 3.0.0.284 crashes

Ovi Suite 3.0.0.284 crashes every time on startup.

Can't really post anything specific to help you here without further detail from you. Here are a few general things to check:
Have you checked your PC for applications and services running in the background that may be interfering with the ovi software?
Is your system clean of viruses, spyware and malware?
Does your system meet the minimum hardware and software requirements for the ovi software?
Do you get any error messages when is crashes?
Does windows own logs contain any error messages?
Does your system run well in general?
A bit obvious but have you rebooted it since installing the ovi suite?
Have you tried uninstalling then reinstalling?

Ovi Suite 3.0.0.284 crashes all the time during co...

Ovi Suite 3.0.0.284 crashes all the time during contact sync
Workaround for this issue:
Please go to Tools>Options>Contacts and uncheck box under Sync with your Nokia account in Ovi.com
- Sync now
Hopefully this will solve your contact sync problem
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

or just use the pc suite wich is solid!

Nokia Ovi Suite (2.2.0.241) Not Uninstall, always ...

Hi,
I'm trying to uninstall my OVI Suite, but the software always reinstall, over and over again. I do it through the pointer remove programs in WinXP.
Where I find the menu uninstall in the ovi suite, if this menu is not showed?
Has someone a good idea to delete it? ( Register, Folders....)
Thanks in advance,

Hi,
I have just the same issue and I don't have any idea about how to fix it! :-)
Is there anyone who can suggest how to proceed?
Thanks a lot!
JohnBaron
fnathan wrote:
Hi,
I'm trying to uninstall my OVI Suite, but the software always reinstall, over and over again. I do it through the pointer remove programs in WinXP.
Where I find the menu uninstall in the ovi suite, if this menu is not showed?
Has someone a good idea to delete it? ( Register, Folders....)
Thanks in advance,

HT1222 Will not install updates?

My mac mini will not install updates?
Model Name:    Mac mini
Model Identifier:    Macmini1,1
Processor Name:    Intel Core Duo
Do you think it is because I have MacKeeper?

Hi Drew,
I have no idea how they can get away with advertising MacKeeper at all.
I even avoid linking to sites that advertise it.
You really really need to uninstall it, but maybe not using their uninstaller.
Klaus1's great post on MacKeeper...
https://discussions.apple.com/docs/DOC-3027#comment-2156
More...
https://discussions.apple.com/message/15732233#15732233
https://discussions.apple.com/thread/2779849?start=0&tstart=0
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

HT1222 My IPad will not install updates because I lack iOS 5. How do I get the app, please.

My iPad will not install updates because I lack iOS 5. How do I get the APP?

Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

I can not install updates for Adobe 9 Pro

I can not install updates for Adobe 9 Pro

When you can not install the updates from the Help menu, go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (similar for MAC) and install the updates in order. It is a good idea to download from the most recent back in case there are any you can skip (each updates indicates the prior version required). You generally need to reboot only after the last update.

Nokia PC Suite Error. Phone will not install. Reso...

Seek wdf01000.sys from c:\windows\system32\drivers folder
rename or delete.
Open regedit
seek for keys and remove them, might be there or then not
HKLM\SYSTEM\CurrentControlSet\Control\Wdf
HKLM\SYSTEM\CurrentControlSet\Services\Wdf01000
Now plug your phone and it should install itself.
This "fix" helps atleast if your wdf01005inst.log
tells you that "FileVersion of C:\WINDOWS\system32\DRIVERS\wdf01000.sys is Greater Than 1.5.5600.0"

Hi KapishB,
Welcome to the Nokia discussions board!
In order to use your Nokia X2-01 as a modem, I advise you to follow the steps below:
1) First of all uninstall Pc Suite and Ovi Suite by installing PC Suite cleaner on your PC.
2) Then restart your computer
3) Download Nokia Suite and open the program
4) Connect your device by USB cable and in Nokia Suite go to Options > Connect to internet
Your computer will now be connected to your phone's 3G internet connection.
Make sure you benefit from a data plan from your network provider.
Let us know how you get on and please post any other questions you may have.
haZey
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

OVI Suite 3.0.0.284 : Cannot sync contacts

After my multitude of issues with the new N8, had to set up a router just for this device because it would crash my whole network, I decided to update to this version of OVI SUITE. Long story short, I lost capability to sync my contacts with Outlook 2010. It worked with the previous version, this one simply crashes. Sync's everything else but contacts. I said, there was a problem with the update process. I uninstalled the thing 10 times according to the guides here and no luck. Heck, I even formatted my laptop yesterday! Yeah, for New Year's whilsts I was waiting of guests I was formatting my laptop. Still no joy. Fresh OS, with fresh Outlook and brand new PST, does not sycn contacts. OVI Crashes!
Any solutions? Please don't say remove the software because I installed the damn thing on brand new OS and still crashes.

I reported this issue to Nokia Support, got a detailed answer. Have not tried the suggested things because I was able to sync contacts by doing uninstall of OVI Suit and reinstalling from OVI Suit download link at betlabs.nokia.com.
Here´s the official answer:
===============================
vielen Dank für Ihre Kontaktaufnahme mit Nokia Care.
Bitte hinterlegen Sie als erstes in der NOKIA Ovi-Suite Ihre Ovi-Benutzerdaten unter Extras - Optionen - Proxy.
Danach bitte ich Sie, die automatische Synchronisation zu deaktivieren – sofern eingestellt - und auf manuelle Synchronisation umzustellen:
Synchronisieren > Synchronisationsoptionen > Gerätesynchronisation
Hier entfernen Sie bitte alle Häkchen aus dem Feld " Bei jedem Verbinden des Gerätes automatisch synchronisieren.
Sollte die nicht funktionieren, gehen Sie bitte wie folgt vor, um das Problem zu lösen:
Öffnen Sie bitte bei Windows Vista und 7 folgenden Pfad:
C:\Users\Benutzername\AppData\Local\Nokia\Nokia Data Store\DataBase
Dieser Ordner ist sowohl unter Windows XP als auch unter Windows Vista ein versteckter Ordner, so dass Sie ihn unter Umständen je nach gewählten Optionen erst sichtbar machen müssen:
a. Klicken Sie auf Start und anschließend auf Ausführen.
b. Schreiben Sie control folders in die Box und klicken Sie Enter.
c. Im Auftauchenden Fenster, wählen Sie bitte den Reiter Ansicht aus.
d. Wählen Sie versteckte Ordner anzeigen aus.
e. Deaktivieren Sie Geschützte Systemdateien ausblenden (empfohlen)
f. Deaktivieren Sie Erweiterungen bei bekannten Dateitypen ausblenden
Nachdem Sie diesen Ordner geöffnet haben, entfernen Sie bitte den MDataStore.db3. Starten Sie jetzt bitte die Ovi Suite erneut und versuchen zu synchronisieren.
2. Sollte dies keinen Erfolg bringen, deinstallieren Sie bitte die ganze Ovi Suite und installieren Sie diese über folgenden Link neu:
http://europe.nokia.com/support/download-software/nokia-ovi-suite
Bitte berücksichtigen Sie, daß Antivirensoftware und die Firewall die ordnungsgemäße Installation der Software behindern können.
Für weitere Fragen und Anregungen stehen wir Ihnen gerne jederzeit auch telefonisch zur Verfügung.
Tel.: 0180 / 501 502 0 (0,14 Euro pro Minute aus dem Festnetz der Deutschen Telekom; maximal 0,42 Euro pro Minute aus den Mobilfunknetzen); Montag bis Freitag in der Zeit von 9:00 - 18:00 Uhr, außer an bundesweiten Feiertagen.
Mit freundlichen Grüßen
A.Janßen
Ihr Nokia Care Team
=============================
Greetings,
Martin

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