Ovi suite 3.1.1.90 / mobile C6-01 (Symbian Anna) =...

My mobile = C6-01 with Symbian Anna
Ovi suite updated to 3.1.1.90 version
Impossible to check or install new updates, code error 12017 everytime.
What can I do ?
Thanks for your responses.
Best Regards
av1llard
Solved!
Go to Solution.

Thanks for your response.
The detail below works :
"If the Qt fix or other fixes mentioned here haven’t helped, please try Store standalone installation package at http://lr.ovi.mobi/store/client-symbian-3/ It has been updated to version 2.12.045 to help with these issues. Installation instructions can be found from http://support.ovi.com/osc/en_GB/faq/FA135940_en_US"
Thanks for your co-operation on this subject.
Best regards
av1llard

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Re: Ovi suite 3.1.1.90 / mobile C6-01 (Symbian Ann...

Hi, I m having C6-01 with Anna updates. Unable to login in Ovi store as everytime loading is only happening & no application page reflects. Just screen is Loading & nothing else.
Have update its software again but no results.
Please help

If you're having problems with logging into Ovi store via pc, try the newer version of Ovi store called Nokia store. 3.3 beta version is now available... If its the problem of accessing Ovi store through your mobile, upgrade your Ovi store to Nokia store. 3.20 version is now available in Nokia beta labs. Just download it to your phone and install. It should replace your default store client.
blitZkid
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Ovi suite always connects thru the mobile, not dir...

I am trying to update the software in my n8-00 to fix a connection problem. (so, I can't connect to internet at this stage thru my mobile) I installed the ovi suite and tried to update it (as mentioned in nokia site as an alternative to updating the nokia software using mobile phone itself) . Ovi suite doesn't connect to internet if the mobile is not connected. when the mobile is connected, it alsways connects thru the mobile. I want to update the ovi suite via the internet connection I already have in my laptop, which is thru the wireless lan. Can some body help me?

If what you mean by 'fix a connection problem' is related to the internet on your mobile..call your operator and request them to send Aceess Points settings.. First delete all the existing Access points from the phone... and when the settings are received ( normally thru' SMS).. open the message and select 'SAVE'... Now see if your connection problem is resolved or not..( without any software update...)
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'Nokia PC Suite' & 'Nokia Ovi Suite' for my Nokia ...

'Nokia Pc Suite' & 'Nokia Ovi Suite' are same softwer?
Bcz my nokia C1-01 have nokia ovi suite, when my computer install Nokia pc suite & connect, then my mobile display show 'nokia ovi suite' & 'mass storage' when click 'nokia ovi suite' can't find my mobile in my computer!
why??
Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

The USB mode in your Nokia might be called Modem, PC Suite or Nokia Suite, or even Nokia Ovi Suite. In your phone, all these four USB modes are the same.
The PC Suite and the Nokia Suite are two different software titles which can be used in parallel. Furthermore, the Nokia Suite is the successor of (replaced) the Nokia Ovi Suite.
Before you download and install all these software, I recommend to install the latest Nokia Connectivity Cable Driver first.
If that did not help, please, plug-in your Nokia, select that Suite mode, and go to to Windows » Start » Contol Panel (» Hardware » Devices) » Device-Manager » USB » right-click on your Nokia » Update Driver Software. Did that help?
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Ovi Suite can't detect my device

I have to connect my C6 to Ovi Suite but why is it that Ovi can't detect it? I connected my phone by the use of both USB and Bluetooth, and both won't work. Help please :-( Thanks!

Hi qwertyuiop1,
I had this issue as well, but I performed a repair of Nokia Connectivity cable driver and then it started working fine.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

OVI Suite 3.0 problem recognizing Nokia device

Workaround for this:
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’for windows7 and "Add/remove program" for Windows XP
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
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Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Hi zielak666 ,
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite 3.0.0.284(hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

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I had my N97 mini and my laptop syncing fine. I have installed the latest OVI suite and now I cannot get the phone into PC suite mode. The OVI suite seems to think it is connected OK but when I click the icon I get a message to change the phone to PC suite mode. The laptop does not see any of the phonrs drives. If I switch the phone to mass storage mode, the laptop sees the drives on the phone.
I have tried re-installing the OVI suite but the result is the same.
It seems to be the phone rather than the OVI suite as the computer does not see the pnone in PC suite mode.
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Hi pbhadley
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite unable to detect my 5230

Hi,
I had been using Ovi Suite to sync my PC and 5230 and was having no trouble. But I tried connecting today (almost afetr a month's gap) and now the Ovi suite doesn't recognize my mobile....
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Hey,
Hav u checked this post?
/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi Suite/PC Suite does not recognize the connecte...

Error message: "Ovi Suite/PC Suite does not recognize the connected phone.Ovi Suite/Pc Suite cannot read the required information from the phone.Check that the connected phone is supported by Ovi Suite/PC Suite".
You can try this which can solve your problem.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

@ Omarbooyaka,
Welcome to the forum! You should use Nokia Suite to update your device to Belle. If still the same, please go to control panel > printer and devices > right click the phone icon > remove the device. Then try to connet again. Also try all the steps provided by magovoru. Could you also report the issue here if connection still does not work.
Hope this helps!
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

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I am not sure whether this will solve your problem but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
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try it with Pc Suite download it from followed link..
http://nds1.nokia.com/files/support/global/phones/software/Nokia_PC_Suite_7_1_40_1_eng_us_web.exe
use nokia content copier for getting back ur files through pc suite.
¨Arm yourself because no one else here will save you¨

Ovi Suite - Cannot update C7 to symbian Anna

Hello
I'm trying to update my mobile phone to symbian Anna, but I can't neither via Ovi Suite nor Wi-Fi connection. There is always error, that says, my mobile can't be updated (error 12017). I've reinstaled Ovi Suite and it didn't help. Restarting my mobile doesn't help either. There is still about 1MB of Symbian Anna 1/2 update to download, and it can't download it - it just start to instal and fails.
I also can't use Ovi store from my mobile - it happened about month ago. And also can't reinstal ovi store - 2mb of download left and it tries to instal it -.-
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Solved!
Go to Solution.

Solved. I had to restore default settings of my phone and after that, Symbian and all other things were instaled properly.

Ovi suite and N8 won't sync.

Hi everyone! I have my N8 working perfectly and i have successfully installed ovi suite 3.O.O.290.
When I connected my N8 o the PC it's been detected and the drivers installed! Ovi suite then asks to follow some steps... and then in the low end of the window i have an N8 logo saying CONNEXION! Here is my problem! It will saty stuck at this particular step and won't connect or go any further! I have been able to perform the phone update from ovi suite but i can't sync contacts photos or anything. Phone's content won't appear! THX

Hi latsauteh ,
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.
if it does not help you can try with NOS3.1 beta
http://betalabs.nokia.com/apps/nokia-ovi-suite-beta
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

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Model: E-72
OS: 031.023
OVI Suite Version: 2.2.1.23
Laptop OS: Windows 7 Enterprise 64 Bit
Problem: When connecting the phone via USB, OVI Suite suggests that the phone is not in PC Suite mode where as I've selected PC Suite mode when it prompts also by going to
Ctrl Pnl>Connect>USB. But no luck, restarted Laptop multiple times, also the phone.
OVI works fine with Blutooth for all sync etc but I need USB connection working to upgrade mobile software.
Other Observations: When phone is connected via USB Windows 7 detects it as S60 device with options of manage media, browse files, import picture, not sure if this is related. Also the device shows error and requires troubleshooting in modem mode because of bluetooth peripheral device is not installed due to not being able to find appropriate driver.
This is a new phone and new OS, using for first time with USB cable, it never worked, no changes made that could be trigger for this issue, any help will be greatly appreciated

Hi gmudgal83
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC/Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Problem with connectivity ovi suite

Hello,
I have trouble with connectivity with ovi suite program connected by USB cable. If I connect my phone to PC with cable- PC find my phone, no problem; in phone is written USB nokia ovi suite. Then I open ovi suite program in PC and nothing happened, connection error- please set on your phone nokia suite but I have.
When I tried to connect to PC trough Bluetooth there is no problem. Could you help me, please?

Hi Sphere01
I am not sure whether this will solve your problrm but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
If this does not help could you please provide more information on this?
- System Information (Help-About Ovi Suite-System Information Copy and Paste)
- Device Info (*#0000#)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite 3.1.1.90 / mobile C6-01 (Symbian Anna) =...

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