Ovi Suite+5800XM Stop Music Sync and marked as ful...

Hi, i have windows 7 on this computer,and from some weeks the windows mark my 5800 XpressMusic as a full device,no space in phone and no space in memory card...
The Ovi Suite says the real space i have in my phone but i can't syncronize the music playlist...
What can i do? Don't tell me to format phone and memory because after i use formatted phone for some time...it happen again(tryed)...
All time the Suite give me the classic error with "no" information about it...
Thx for help...

Could you please provide more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information)
C. Memorycard details
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
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Ovi Suite 2 Stopped Working~Windows 7 64-bit

My English is not good please forgive me
I was in Beijing, China user, I use Ovi Suite, download a map of Beijing documents, Ovi suite shows "preparing to download the map", the pop-up "Ovi Suite 2 Stopped Working". Why? Why is this the case?
I am very depressed
Ovi Suite 2 Stopped Working
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solutions 10.6.2.0
Data cable driver 7.1.27.0
Nokia Ovi Suite Update 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows 7 64-bit versions
Language: Chinese (Simplified)
Detected Internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (default browser)
Detect Bluetooth stack:
- Microsoft (Version: 6.1.7600, version: 16385)

Hi, I had about the same problem for weeks.
System: Windows 7 Professional X64, no SP
Ovi Suite: 2.1.1.1
Device: Nokia N97, SW 21.0.102, Special-Software 21.0.102.238.03
Language: All systems and devices in German
After I installed Ovi Suite from the scratch, after freshly installed Windows 7 System, it ran correctly.
So I installed and configured the Windows System like I want it. After quite some time, the Ovi App began to hang and did not work properly anymore.
A reinstall of the Suite led into the above mentioned problems. It just hung up, right after start. No possibility to connect the mobile device or configuration.
The main message I got from Windows message report was that Nokia M Platform lost its connection. Nokia M Platform 2.6.86 (NLib 0.8.552)
Another earlier message said: Nokia M Data Store opened at location "C:\Users\USER\AppData\Local\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
I checked the path and the datastore and renamed "\Thumbnail\DataBase\MDataStore.db3" to "MDataStore.db3_old" and also "\Nokia Data Store\DataBase\MDataStore.db3" to "MDataStore.db3_old".
Now the installation runs fine again and the Ovi Suite does not hang anymore. The only disadvantage in my case was, that I use the Nokia Music Player and all my playlists etc. were gone after I renamed the database.

Ovi Suite 3 Crashes when syncing contacts on N8

I've updated Ovi Suite and even rebooted my PC like it asks but when Ovi Suite gets about a third of the way through syncing the contacts it crashes:
"Nokia Ovi Suite has stopped working"
Doesn't give much more info except for Debug/Close.
Does anyone have any solutions or clue as to what it will be doing at that point to crash it?
(Windows 7 32)

Vortigern666 wrote:
I've updated Ovi Suite and even rebooted my PC like it asks but when Ovi Suite gets about a third of the way through syncing the contacts it crashes:
"Nokia Ovi Suite has stopped working"
Doesn't give much more info except for Debug/Close.
Does anyone have any solutions or clue as to what it will be doing at that point to crash it?
(Windows 7 32)
Same thing happened to me.
I tried same with N97 and it works ok.
Once some of the contacts were syncedand all of them 3 - 6 times.
Any idea where to find a fix?

Ovi Suite is unable to sync calendar tasks with co...

Hey there,
I found an very bad bug when syncing my N95 and the ovi suite 2.0.
Ovi Suite always crashes when syncing the calendar and I detected that my tasks like "Greet the new guy, over there" were cutted off on the first comma and re-added. So after 5 tries of syncing, I had one complete task and 5 tasks saying "Greet the new guy", without the rest. It was some work to delete these and now Im using the old sync-app from Nokia PC Suite again, which works fine. I hope this will be fixed, because this is the main reason which keeps me away from ovi suite.
Greets,
DerGrinch
PS: I'm syncing with Vista Calendar

Hi,
Have you checked if your phone has got latest firmware? [My Nokia N95 has got 35.0.002 It may vary depending on your region/operator] If your phone has got new firmware, update new firmware[Please do take backup of your phone contents]
/discussions/board/message?board.id=topfaq&thread.id=132
Then Nokia OVI Suite too has got latest firmware 2.0.2.42, follow above instrucation from satari too,
then try to check your issue. Hope this helps
Seasonal Greetings Merry Xmas & Happy New Year 2010

Ovi Suite 2 Stopped Working

Hi,
Suddenly, when I try starting Ovi Suite it crash with this error
"Ovi Suite 2 Stopped Working"
My System:
* Windows 7 32-bit
* Ovi Suite 2.1.1.1
I uninstalled EVERYTHING that has Nokia name then rebooted, reinstalled Ovi Suite 2.1.1.1 again but same problem!!
Any guess what would be the cause/solution?
Cheers,
Abdul

More info
Faulting application name: NokiaOviSuite.exe, version: 2.1.1.1, time stamp: 0x4b857b2b
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1743c1
Exception code: 0xc0000005
Fault offset: 0x0003b690
Faulting process id: 0x6ec
Faulting application start time: 0x01cb11181566f1fb
Faulting application path: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
Report Id: 54c2367b-7d0b-11df-aba3-8d25d13970e5

Ovi Suite (Codecs) / k-lite etc and Windows Media ...

I was using K-Lite codec pack, Cyberlink Power DVD 10 and Divx Plus player in my PC (Win XP SP3 and WMP 11) until I get a nokia phone I was able to play mp4 videos (regular and also 1080p and 720p) in Windows media player and all other players. (Haali Splitter inside k-lite codec pack was preferred filter.)
FFDSHOW video were manually set merit unlikely...
So by my choice H.264 codec preference of me were Cyberlink 10 or Divx H.264...
And I installed latest ovi suite 2.2.1.23 and it installed own filters by default. (inside k-lite codec tweak tool it says unknown third party filter ......)
It's selecting Nokia & Emuzed codecs for playing videos. standard definition mp4's and also smaller ones working without problems in windows media player (and media player classic) but not 720p and 1080p videos (they're playing only audio- and before that giving an error) (When I selected internal filters in media player classic 720p and 1080p videos are working in mpc)
> Giving This Error in MPC <
Media Type 0:
Video: MPEG4 Video (H264) 1920x1080 23.98fps 3156kbps
AM_MEDIA_TYPE:
majortype: MEDIATYPE_Video {73646976-0000-0010-8000-00AA00389B71}
subtype: Unknown GUID Name {4A4D6EE6-9C4E-4EFE-81EE-41FF261FE190}
formattype: FORMAT_VideoInfo {05589F80-C356-11CE-BF01-00AA0055595A}
bFixedSizeSamples: 0
bTemporalCompression: 1
lSampleSize: 1
cbFormat: 139
VIDEOINFOHEADER:
rcSource: (0,0)-(0,0)
rcTarget: (0,0)-(0,0)
dwBitRate: 3156559
dwBitErrorRate: 0
AvgTimePerFrame: 417047
BITMAPINFOHEADER:
biSize: 75
biWidth: 1920
biHeight: 1080
biPlanes: 1
biBitCount: 0
biCompression: H264
biSizeImage: 0
biXPelsPerMeter: 0
biYPelsPerMeter: 0
biClrUsed: 0
biClrImportant: 0
pbFormat:
0000: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
0020: 4f 2a 30 00 00 00 00 00 17 5d 06 00 00 00 00 00 O*0......]......
0030: 4b 00 00 00 80 07 00 00 38 04 00 00 01 00 00 00 K...€...8.......
0040: 48 32 36 34 00 00 00 00 00 00 00 00 00 00 00 00 H264............
0050: 00 00 00 00 00 00 00 00|03 00 00 1a 67 64 00 28 ............gd.(
0060: ac 24 88 07 80 22 7e 5c 04 40 00 00 03 00 40 00 ¬$ˆ.€"~\.@....@.
0070: 00 0c 23 c6 0c a8 00 05 68 ce 32 c8 b0 00 00 00 ..#Æ.¨..hÎ2È°...
0080: 00 00 00 00 00 00 00 00 00 00 00 ...........
I tried to back my own splitter selections (haali) I used codec tweak tool. And Everything back to normal. But this time when I add a video (only mp4- avi's work fine) to nokia ovi suite's (or nokia photos) library, the video not appearing in library. (it's actually in database but not showing) Until uninstalling-reinstalling ovi suite and deleting C:\Documents and Settings\"MYUSERNAME"\Local Settings\Application Data\Nokia I cannot add any mp4 video to library.
so I have just two option
1- Use external media players only (like mpc, gom player, power DVD) and not opening mp4's in WMP
2- Not using all features of nokia ovi suite... (not being able to send mp4/avc videos to directly from ovi suite & also from phone to PC ovi suite library)

After installing OviSuite3.x on Windows7 it broke all mp4 files. OviSuite installed several Emuzed* filters. Most mp4 files no longer worked, video stuttering and/or audio missing.
Setting a merit "Do not Use" for all Emuzed* filters did not help, players still was given EmuzedMP4 source filter by DirectShow pipeline.
Then sort of disabling it by adding ":" character to the start of CLSID id in a registry did not help. This is a trick what InstalledCodec.exe does when choosing "Disable filter" but was not working for me.
Finally made it work, uninstall one codec and now all mp4 files are handled by HaaliSplitter and ffdshow codecs.
- open dos prompt as an administrator user
- cd "c:\program files(x86)\common files\nokia\codecs"
- regsvr32.exe /u emzmp4source.dll
You can open a dos prompt in admin mode
- click winmenu icon in a desktop bottom left corner
- type in the command to run "cmd"
- press CTRL+SHIFT+ENTER and application is run with an admin privileges
Nokia please do not mess with MP4 codecs, thank you.

OVI Suite 2.2.0.245 and Thunderbird 3.1 sync

Hi to all,
I have been using OVI Suite 2.2.0.241 with TB 3 previously and with some ups and downs the sync process was acceptable.
Unfortunately the world goes on, so I upgraded to Thunderbird 3.1 and the Sync extension wasn't working anymore. I decided to take the risk and force the extension's compatibility and it started working again.
Bad luck again, Nokia came out with OVI Suite 2.2.0.245, so I decided to uninstall the previous version to install the latest... To discover that Thunderbird is not recognized anymore by OVI Suite!
I have tried several times to reinstall or repair OVI, but with no result: the only client listed in the options is Outlook Express, which isn't even installed on my PC!!
Anyone experiencing the same problem or -even better- anyone got around this problem?
BTW, this doesn't seem to affect those who upgraded both TB and OVI without uninstalling.
Cheers,
Alex

Hi,
Looks like we've found a workaround in that discussion.
Good luck

OVI Suite crashed during contacts syncing

When it is syncing contacts, it crashed without any error messages.
What is going on??
I'm using Windows 7 64-bit
OVI Suite Version: 3.0.0.282
Phone Model: 5800XM
It also failed in syncing photos, it said [Photo not synced]
There was a problem with syncing your Photos. Try restarting your device and computer. If the problem persists, check if there is a new version of Nokia OVI Suite available. If not, try updating your device software.
I have done all of the above and still cant sync.

I too am having a crash when contacts are syncing using Ovi Suite 3.0.0.284 (latest) connecting to an E55.
Edit: After retrying repeatedly, contacts have synced without crashing (without changing the software or the data to be synced).

Ovi Suite 3.0.0.290 and Messages

I have been using Ovi Suite for a while now, I notice 4 days ago. When I would sync it was faster then normal. I didn't think about it. But today, I noticed that the last date for message in Ovi Suite is 04/04, while today is the 9th, I can browse the phone inbox with in Ovi, and see my message 20+, however when I say sync, it quickly runs and says no message to transfer.
Things I have done thus far.
-> Power Cycle Phone
-> Power Cycle Computer
-> Used the Repair Sync A few times.
-> Removed Message from Sync Setup and Saved and Restarted Program the reselected the Messages again.
-> New Software for Phone just released too, updated to that. No Change.
All other fucntions in Ovi are working as far as I can tell. Just Messages has stopped.
Anyone have any ideas.
Mike
N8 - Phone
Solved!
Go to Solution.

I tried the Repair, no change.
I did the re-install now running 3.1.0.74 Beta, on first sync 386 messages are found to be new.
Now all the message that I could view on the phone are in the inbox in Ovi.
Thanks.
Mike
N8 - Phone

Nokia Ovi Suite has stopped working

I have install Nokia ovi suite in my pc
but when i try to stat it
it show me this error
a problem caused the program to stop working correctly. windows will close the program and notify you is a solution a valiable
please help me

Uninstall Ovi suite; Clean windows Registry (CCleaner). Restart PC, Download and install latest Ovi Suite .
And make sure there is no Virus, Spyware, Use a reliable Antivirus Program. Like; Avaira.
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

OVI Suite 2.0: memory consumption and disk activit...

Hi all,
the new Ovi suite is consuming ridiculous amounts of memory:
- nokiamserver.exe - 150 MB
- Nokiaovisuite - 240 MB
Come on!
in addition to this the nokiamserver.exe keeps the hard drive extremely busy in every boot for more than 20 minutes!
I have this latest OVI suite now installed now in my BUSINESS laptop and I just don't need or want mediaservers running in it. Just want the internet connectivity and occasional photo/message sync.
Is there a way to disable it and start it I ever happen to need it?
JH
Running on XP SP2

Absolutely the same here.
It seems so avid of resources because it is in "Watchfiles" mode (absolutely consuming if you, like me, use OVI on a virtual machines whose folders (almost ever on VM) are located on a net share.
I didn't try it on a normal machine, but IMO if OVI have to handle large pictures/music folders its background watchfiles process do a hard job to monitor changes in real time.
So I launched regedit and removed (or you can leave it putting "REM" before the path) the registry key
REM C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
that you can find here:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Stefania

Nokia 6303 /ovi suite contacts in outlook sync pro...

Hi
I am using ms outlook on windows xp and ovi suite. The problem is that not all the information from outllok is passed to the phone. Some addresses are left out and sometimes other info such as phone numbers or email address don't sync. Some contacts are fine and there doesn't seem to be any consistancy to the problem. Any ideas anyone.
Regards

I have N97 Mini and a lot of problems.Actually I wouldn't called it problems because there is no solution ever post by NOKIA support.This is really a nightmare that NOKIA COMPANY sold to the buyers along with phones we bought .I have 10 years of experience with NOKIA devices all of the models including the first Symbian 6600.Now the whole month I spent every day trying to handle this **bleep** od device and the biggest **bleep** OVI suite searching on hundreds of sites and forums but everywhere the same only bad no solution and NOKIA just giving new versions that means nothing for solving problems.
So XP Pro OS when i try to sync contacts the most of the contacts I do but about 33 contacts reports Sync conflict and i have notes that those contacts has a photo of people next to number.
Also well known problem is with music,videos and photos. I have music stored in mass storage and what ever i tried i cannot reproduce the music from the device.I made playlists,library,...
The next thing I'll do, I will turn on my camera and say what I think of new NOKIA and OVI suite than I will throw N97 Mini hard on the floor and madly wade over device while it becomes a pile of trash what is the real description of new generation touch screen and new OVI suite any version!

Ovi Suite Crash during Calendar Sync

Hi,
I previously used the latest PCSuite and Sync (7.1.40.1) to sync my calendar and contacts over Bluetooth.
I installed Ovi Suite 2.0.35. Contacts sync OK but Calendar sync crashes Ovi Suite. The complete environment details is:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.5 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.1.0, Build: 4803)
Thanks,
Amir

Same problem here... My installation does not even sync contacts, it just crashes after approximately 30-60 seconds of trying to sync. I'm using a Bluetooth connection, haven't really tried with a cable because I move alot with my phone and need it to be hassle free (which Ovi Suite apparently is not).
I need the sync to work, because my everyday work depends on it, and it is totally unacceptable that the synchronisation does not work. I'm really irritated about this, why does Nokia have to roll out new program versions if the sync works in older version just fine? I've only quickly looked through the Ovi Suite, and it just seems to have a new user interface, and a broken sync functionality - what was the point of updating it anyway?
BTW: I did not find any option to "Automatically synchronise every 15 minutes when phone is connected" in the new Ovi Suite. The old PC Suite did have a drop down menu for selecting either "Off", "15 minutes", "30 minutes", etc. for the auto-sync interval. What's up with this? Or is the option just hidden somewhere within the new "cool" user interface?
From the "Help > About Ovi Suite" dialog:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Toshiba (Version v4.41.02(D))
My phone is a E51, and here are some characteristics that I picked out from browsing around it's menus. I don't know how to get more detailed information from the phone, maybe there's some kind of "#1*" key sequence that needs to be used?
- 120 names in Contacts list (118 kilobytes, "10843... free" whatever that means)
- Internal phone memory: 26 Mb used, 106 Mb free, 497 kb Calendar, 118 kb Contacts, 1633 kb Messages, 0 kb pictures, 0 kb sound files, 0 kb video files, 0 kb documents, 269 kb MIDP)
- Memory card: 277 Mb used, 1670 Mb free, 0 kb Calendar, 0 kb Contacts, 0 kb Messages, 26 Mb Pics, 107 Mb sound files, 103 Mb video files, 467 kb Documents, 129 Kb MIDP)
Ovi Suite shows my Device Information as follows:
- Device Software: 200.34.36 (Up To Date)
- Device memory: 106MB of 132MB is free
- Memory Card: 1.63GB of 1.90GB is free
It seems that I'm gonna have to try uninstalling Nokia Ovi Suite and Nokia Ovi Suite Software Updater next from "Add/Remove Programs" and reinstalling PC Suite. Just have to check that it is still available from Nokia site... and then save the PC Suite installation file somewhere safe, and worship it as a holy relic to the end of times, and never-ever-ever update anything again after getting PC Suite and synchronisation to work once again...
Message Edited by RegToReportABug on 14-Dec-2009 07:20 AM

Ovi suite cannot access music

Hi,
I accidentally aborted a music file transfer from PC to phone N5800 by computer shutdown.
Now when I start Nokia Ovi Suite, it seems not to have access to the music folder on my phone. Everything else works, but it shows 0 music files on my phone, although there are plenty on it. Also, when I try to synchronize music, I get the error message "files cannot be transferred" (translated from German) for each play list in the Ovi Suite. So obviously, it can neither read nor write music.
I tried to reinstall the operating system on my phone, and to reinstall and update Ovi Suite. Both was unsuccessful.
I would use Nokia Ovi Player instead, but that does not connect to the phone (neither in PC Suite nor in media transfer mode). It still tells me to connect my phone, switch it to media transfer mode, and press OK, but does not recognize the phone when I do this. And PC Suite has not integrated music manager, as I understand.
I can copy the files one by one in "file transfer mode", but then they are not linked with the phone's music player, and it is far from comfortable.
I would be either happy with a working Ovi Suite or Ovi Player
Phone: Nokia 5800 XPressMusic, softwareversion 40.0.005.C02.01
PC: Win XP
Nokia Ovi Suite: 2.0.2.42
Nokia Ovi Player: 2.0.1106.00
Connection: USB
Thank you.

This enables me to use the mass storage mode to add music, so it is a bit better now. Thank you very much!
However, I still cannot use Ovi Suite or Ovi Player. The problems stay the same.

Ovi Suite 2 - can you sync one way only?

In the old PC Suite, you could set it to automatically back-up all the photos on the phone to the PC. In OS2 this doesn't seem possible, all syncing (especially in this case - the photos) are both ways. Now I do NOT want all the photos on my PC on my phone, so...
...is there a way to set up one-way (Phone > PC) syncing on OS2?
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Hi roz_n97. In Nokia Ovi Suite 2.0, photos are synced only one way from device to Nokia Ovi Suite photo library. Additionally, you can transfer your content from Nokia Ovi Suite photo library to device by drag'n'drop. Select photos that you want to get into your device and drag'n'drop those into device icon shown in Nokia Ovi Suite.
What comes to other content types, for example Notes, Contacts and Calendar - we're supporting two-way sync. We've vision, where your content is always available, in device, in Nokia Ovi Suite, in ovi.com, simple and effortless way. When we designed Nokia Ovi Suite, we noticed that current sync settings in Nokia PC Suite are pretty complex for end users and we wanted to give users simple way to keep content in sync.

Ovi Suite+5800XM Stop Music Sync and marked as ful...

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