Ovi Suite and iTunes conflict ?

Dear All.
For my N97 Mini, I use under Windows 7 the Ovi Suite 2.2.0.245. It works fine and it synchronize the music present in the folder "My music" ...
The problem is that iTunes does not even run when Ovi Suite runs ...
I try to explain better. If I UNinstall completely iTunes (and ALL Apple SW present on my laptop) then when I re-install it, immediately it works fine (I can see my complete set of songs, I can buy new ones, etc ...).
When after I run the Ovi Suite, this reads from the iTunes folder in "My Music" all the old and new songs, and it (re)synchronize with my N97 Mini ... perfect ! (I can listen the songs on my N97 Mini!) but when I run again iTunes a small windows appears which says "The handle is invalid", and iTunes never starts ... so I have to uninstall/re-install it (and ALL Apple SW !!!) again ...
Any suggestion to solve this problem ?
Many thanks,
ML

Hi Mlena,
Even i have both Ovi Suite and itunes installed in my Windows 7 desktop. I am able to run both the softwares simultaneoulsly.
Looks like the issue is specific to your PC. You could try uninstalling both itunes and Ovi Suite and install one by one both again.
For OVi Suite you need to follow the below steps.
Uninstall the following Programs, if any, from Control Panel -> Programs and Features
Also a screen-shot of the error will help
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the following location.
http://www.ovi.com/suite
After OVi suite installation , restart the PC then install the itunes.
Hope this will resolve your issue.
If still issue persists, Please provide your Mobile details (*#0000#) and your PC details.
Go to OVI suite -> help -> About nokia OVI suite -> System information. Paste the information...
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

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Hi Mlena,
Even i have both Ovi Suite and itunes installed in my Windows 7 desktop. I am able to run both the softwares simultaneoulsly.
Looks like the issue is specific to your PC. You could try uninstalling both itunes and Ovi Suite and install one by one both again.
For OVi Suite you need to follow the below steps.
Uninstall the following Programs, if any, from Control Panel -> Programs and Features
Also a screen-shot of the error will help
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the following location.
http://www.ovi.com/suite
After OVi suite installation , restart the PC then install the itunes.
Hope this will resolve your issue.
If still issue persists, Please provide your Mobile details (*#0000#) and your PC details.
Go to OVI suite -> help -> About nokia OVI suite -> System information. Paste the information...
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

HT4489 unable to import contacts from my ovi suite and my windows8 laptop to my new ipad4

unable to import contacts from my ovi suite and my windows8 laptop to my new ipad4
please help me out,
I have connected the tablet to the pc, opened itunes, gone to the info tab and looked for options to sync calender, notes and contacts, but no luck
Im new to IOS

Hello All,
I'm following this thread and would like to know the following: How do you delete the Synch profile on the phone? I have the 5800 and it presents two ovi.com profiles for synching. The first one does not work, but the second ovi.com profile does. I would like to eliminate the non functioning profile.
Regards
Sandro

Apparent problem with Ovi Suite and Win 7 64 bit

Hi
Apologies if this has already been covered, but i have searched quite thoroughly and i haven't come across the specific problem i'm querying.
I'm running Windows 7 64 bit, with PC Suite 7.1.51.0, which runs just fine.
I intend to upgrade to the superb N8 when my contract comes to an end in 6 months, so i'm just doing my homework.
Apparently, the N8 will only run on Ovi Suite, NOT PC Suite.
Now if anyone disputes this and can convince me that the N8 works perfectly fine with PC Suite, then read no further, please just respond! (Bear in mind the OS i'm running though).
As nice as Ovi Suite is, i've managed just fine so far with PC Suite.
Otherwise, please let me explain the problem i am having:
I installed Ovi Suite 2.2.1.23. When i run it, it shows the main screen, and you can just make out a small window appearing in the middle saying "Nokia OVI".
It is then that the program stops responding, eventually displaying the error message which reads:
Runtime Error!
Program: C:\...
This appication has requested the Runtime to terminate in an unusual way.
Please contact the appication's support team for more information.
Judging by the similar stories of Ovi crashing (not finding one where the program fails to open, though), i think it is related to the fact that i'm running Win 7 64 bit; but i could be wrong.
I have tried installing it in compatibility mode, then (failing that), running it in compatibility mode, all to no avail.
Is this a problem that Nokia know about? If there is an intended fix within 6 months, then that'll be fine.
Otherwise, do any of you clever people know any work-arounds?
Any further questions you need to ask, please don't hesitate.
Many thanks
Steve
Nokia Enthusiast
Solved!
Go to Solution.

Pinpointing the problem may be very difficult as Ovi-Suite appears to be extremely unpredictable.and getting Ovi-suit tu run an sync properly seems to be largely a matter of luck.
I have just set-up three brand new identical HP workstations for our Geo-Information Department.
All were set up from the same disk image with only Win 7 Pro Office 2010, then directly Ovi-Suite as our Geo-Information guys insisted on Nokia handsets against our advice.
On one, machine Ovi-Suite crashed on launch and was unable to run at all.
on the second, Sync to OL 2010 failed consistently.
ont the third, everything ran fine with an N97 but an N8 was not recognized
So i got curious and run tests on one machine: I installed the same disk image a total of six times (clean win7-64, clean Office 2010 3 times, Office 2003 three times)
Office 2010
the first time i had the crash on launch, second time OL2010 sync fail, third time it ran ok.
Office 2003
First time notes sync failed, second and third time all was ok.
So the issue is definitely with Ovi-Suite and it appears to be pure luck whether is runs or not and if it runs at all, whether it syncs or not.
Syncing OL 2010 seems to be much trouble prone than OL2003, 64bit appears to be much less stable than 32, onb win 7 it seems to have slightly fewer issues than on XP.
We have NO issues with any other sync software (Palm, BB, Fruit, S-E, Microsoft, even Nokia PC-Suite).
None of the software is run with admin privileges (as we just do not give admin rights to users). If software requires admin rights to be installed, it is done by Data Center employees.
I'm afraid one's best bet to get Ovi-Suite running is trial and error, or if the handset supports it, use PC-Suite, which is what we do.
Ovi-suite users, according to our logs, generate over 70% of our smart phone related support calls, even though they are only 6% of our smart phone user base.
As a result, we currently have all Nokia handsets that do not work with PC-Suite and require Ovi-Suite blacklisted in our organization, meaning we won't support them in any way. Installation of any flavor of Ovi-Suite is prohibited on user PCs as long as it does not become more stable, reliable and less of a resource hog.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

N97 Firmware updates but Ovi suite and SW update t...

I have updated my firmware to the version 11 twice now. Once using the Ovi suite and once using th PC Suite Software updater. When I go to the SW update app in my N97 it still says "Phone Software - Important" but the details just say it's the same firmware update I've already gotten. I'm thinking this may hinder my ability to get the new NGAGE, Maps, etc. updates. How do i fix this?
Thanks for the help!!

try this *#7780# default code is 12345 you will not lose any data, you will have to reset your settings possibly. and then turn the phone off for few minutes. turn in back on , go to the software update in the application folder and refresh the avaliable updates by going to options on the left hand side. see if this will help any
oh and btw you have updated your phone you can check this by *#0000# pluging this in if it is v11 you are good to go
Message Edited by radical24 on 15-Jul-2009 03:51 PM
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Ovi Suite and Map Server connection error when beh...

Hi All,
from many recent versions up to the latest 3.1.1.80 I have problems to connect to the map server when behind a proxy. Ovi Suite correctly access to internet and log on (I've set-up proxy access data in the options menu) but when I access to the Maps tab I receive the massage "MAp Server not available".
Now I've understood the reason and for nokia guys it should be very easy to fix the problem:
if my proxy username is in the format "name surname" Ovi Suite access to internet but Maps DOES NOT.
if my proxy username is in the format "username" (without spaces) BOTH ovi suite and Maps WORKS correctly.
Please FIX it, it should be very easy.
Thanks,
AleC

Hello, 1. Were you able to use the usb connection if present? And also, make sure you have the correct drivers, if present, installed (use a device manager to check). 2. Most probably, your printer was not properly connected to the network. You need to check IP configuration. If a wireless router is used, make sure there is no MAC filtering enabled. If enabled, you need to reconfigure. 3. DHCP Service. 4. Check the network test page and make sure ssid is correctly identified. And the rest of the wireless parameters. 5. Make sure your firewall does not blobk printer connections. Make sure file and print sharing has been turned on for the appropriate network with network discovery turned on(Network and Sharing Center if Windows). Network connection should be work not public (Windows only). More assistance: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=... Thank you!

C7 OVI Suite and Windows 7 Home 64bit - no way to ...

Hello everybody, I've just bought my C7 smartphone and I'm trying to synchronize my Outlook contacts.
I've installed Ovi Suite and tried to connect C7 via USB and bluetooth. It seems it doesn't recognize the connection properly. in fact, Ovi Suite shows the message: "the device is not in USB PC Suite mode. try to disconnect and reconnect the device". Checking my C7, it automatically selects the Nokia Ovi Suite connection (so, it should work properly!).
Some tips:
- the Ovi Suite window shows the generic "Nokia Device", it seems it doesn't recognize C7.
- I tried also with Microsoft XP 32bit and everything works fine.
It seems to me maybe there's a problem with Windows7 Home - 64bit?
Could anyone help me?
Thanks

Could you please try this?
1. Unplug the phone from your computer.
2. Uninstall all Nokia related applications. These applications include Nokia OVI / PC Suite, Nokia Cable Drivers, and PC Connectivity solution.
3. Restart your computer.
4. This step is necessary only in a few cases. If you do not have one already, install a registry cleaning application. My recommendation is CCleaner along with Registry Mechanic. Clean your registry using these applications.
5. Restart your computer.
6. Install Nokia OVI Suite or PC Suite, whichever is your preference. Make sure that you have the latest setup file.
7. Download the Nokia Cable Drivers setup files from your region’s official Nokia website.
8. Install the Nokia Cable Drivers setup file.
9. Restart your computer.
10. Plug in your phone and wait while its drivers are installed by Windows.
11. Restart your computer.
12. Run Nokia OVI / PC Suite. Your phone will now be detected by the application.
Hopefully it will help you to solve your problem
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

OVI suite and Sync

i have noticed that there are issues with the sync capabilities on the OVI suite and it actually completely destroyed my database of contacts!
i had to go back to my main pc and do a complete wipe on all of the contacts with PC Suite instead.
it seems that the mapping still has issues, specifically, for USA, the zip code is mapped to go before the city, rather then after the state! had to go through all of my contacts on outlook and manually fix each contact so that when i needed to print mail labels, etc, that it would print correctly.
after you clean it up, the sync is fine, unless you sync between multiple laptops/pc's. then the OVI suite mixes up all the info and deleted some contacts, and changed some info within the contacts...for instance, if there were 2 different email address/phone numbers/etc. then suddenly, i had both of the email addresses the same!
anyone else had these challenges? is there a fix?

Noticed on a few other topics extra information has been requested. I hope the majority is in my first post but here is the extra.
Nokia Ovi Suite 3.0.0.284
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows 7 32-bit Edition
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385
- Mozilla Firefox 3.6.13 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385), In use.
- Toshiba (Version: v7.10.12(T)), In use.
Detected USB drivers:
- Default Hub Driver for USB 6.1.7600.16385
- USB Modem Driver 6.1.7600.16385
- EHCI eUSB Miniport Driver 6.1.7600.16385
Outlook 2010
Device: Nokia N900
Firmware: PR1.3

Ovi Suite and photo management troubles

Hello there,
I've recently installed the Ovi suite to transfer my holiday photos to my mobile phone.
However upon first launch it started to search my pictures folder for photos and automatically added them to the ovi library. so after a little research i've found out that it should be save to "delete" the photos from be ovi library.
and here are my actual questions:
1. why does it add photos without asking the user?
2. why does deleting or adding photos take ages? (about 20min for 19GB on a decent laptop)
2a) does it store a copy of the files somewhere?
2b) why do the two related processes take up 50% of cpu usage for adding or deleting files?
3) why doesn it it sync the photos from the pc to the mobile when i hit the "sync photos" button?
4) how can i transfer albums that have been created in ovi suit to my mobile, in a way that the album is browsable as such on my phone?
i hope someone can enlighten me,
kupetzky

Hey,
This may not b d complete reply u r looking for, n this is what i knw frm this forum
1) Open Nokia Ovi Suite > Tools > Options > Photos > Photos folder location - This can be changed as per ur wished location
2a) It is stored in ur pc(it wud b gud, if u can share ur pc details so that ppl will inform, where ur database file for ovi is getting stored)
2b) what r d 2 process u r talking here? (is it NokiaMServer n NokiaAserver or NokiaOviSuite.exe if yes, there r already few discussions happened related to these processes need while running Nokia ovi Suite)
3) i m bit confused on ur query, AFAIK, photos sync in Nokia Ovi Suite is one way - i.e. ur phone's photo can b synched from phone to ur pc thru Nokia Ovi Suite and not vice versa, u can't sync ur pc's photo to ur phone thru Nokia Ovi Suite via SYNC, but there r ways like drag n drop, Windows Xplorer kind of, u can read in related posts of this Nokia ovi suite
2a & 4) i dont hav any suggestions currently as i hav nt tried these
Hopefully rest of forum members will share their views too, as i did....
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities, Thread GUI, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource = Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Nokia OVI Suite and Nokia Care Support

Today I called Nokia Support, because I could not download maps with map loader.
The guy asked if the ovi suite is installed. I told him, that the Ovi suite keeps on crashing on start-up on my machine, and that all other software is running fine, e.g. the PC suite which I am using instead.
For a price of 14 Cent/Minutes this "Nokia-Care"-guy had the nuts telling me that probably my computer needs to be fixed. After telling him that my computer works fine with all other software, he finally told me that I need to call Microsoft, as it would be their fault that Ovi Suite is not running on my machine.
This is a poor joke called "Nokia-Care". Dear Nokia-people, that is no-support and no-care-at-all. Providing something that crashes for free, and charging money for providing rudeness on the phone.

Hey,
Hw did u instlld ur latest version, w/o installing previous version, if yes, unistall and reinstall NOS, it will work
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi suite and nokia c5-03

I have tried continually today to get my phone to be recognised by ovi suite.
It see's the phone model when adding a new device, but when i click on the phone, it comes up with the phone is not in ovi suite mode????
What the heck, its the only mode available apart from mass storage etc.
It IS in ovi suite mode, I have done this several times, unplugged the phone from the USB cable and replugged it in. restarted ovi suite. restarted the computer, all to no avail.
Cannot even use pc suite, which is the program i actually prefer to use. PC suite recognises i have the c5 connected but wont allow me to do anything either
Please please help i need to back up and put stuff on the phone that i had saved from my old phone (old phone lost somewhere on the motorway so cannot sync that way)

Hi,
Can you try the suggestions below?
-Go to Add/Remove Programs in Control Panel (called Programs
and Features in Microsoft Windows 7).
Select Nokia Ovi Suite in the list of applications and click
Change/Remove.
In the dialog that appears, choose Repair.
- Click Nokia Connectivity Cable Driver and repair
-Try creating the connection between your phone and computer
totally from scratch. Start by disconnecting your phone. In
Nokia Ovi Suite, select Tools > Options > My devices. Select
your phone at the top of the window and click Remove this
device.
Then, select Tools > Add new device, and follow the
instructions to reconnect the phone.
If this doesn't solve the problem,
-Uninstall the following programs withAdd/Remove Programs in
Control Panel (called Programs and Features in Microsoft
Windows 7):
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Then, download and install the latest version of Nokia Ovi
I hope this helps.
Br
Mahayv

Ovi Suite and Phone Contacts to Ovi synch problem

Using latest Ovi suite (which has all worked fine up till today)
Synch phone, outlook and Ovi contacts
Phone contacts update
Outlook contacts update
Says can't synch Ovi contacts
If I try and synch contacts directlt from the phone toOvi - it fails with system error
yes my phone is up to date with s/w
yes Ovi suite is the latest
yes I am logged in to my ovi account
yes the phone is connected propelry via usb
Solved!
Go to Solution.

okedoke
Ovi onT'InterWebThingy was being stupid
said could not see device
device was not synched since Dec
could not load settings
sorry could not retrieve device information
etc, etc
SO
removed device - well I tried, kept failing
said could not remove - persisted, round and round again and again
removed and setup new device BUT - at one point said I had three devices
loads of txts to phone to configure
FINALLY removed all three! and added only one!
THEN uninstalled Ovi suite on PC and re-installed
Then it all worked !

Difference between Ovi Suite and PC Suite?

They seem to be the same.
I have PC Suite and this is working fine!
Why would I need Ovi Suite?
Newbie E71user (Model RM-346, Phone SW: 300.21.012, Phone SW date: 18.06.2009); fascinated with its potential!

/t5/PC-and-Mac-Software/I-am-new-so-PC-Suite-or-Ovi-Suite/td-p/663858
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

C7 problem with OVI suite and Outlook exchange 200...

Hello,
I'm now own a NOKIA C7 and need to switch to OVI suite, PC suite is not supported for this handy. OVI suite is not synchronizing my contacts from exchange to my C7.
With my old N73 and PC suite I did not have the problem on my DELL M4400 notebook.
What I've found out, in case of using a USB cable connected nothing was able to synchronize,
no contacts, calendar and Notes. The OVI suite did nothing for 15 minutes, only searching for somewhat.
Crazy is, in case of using a Bluetooth connection (removed the USB connection), it was possible to synchronize the calendar and Notes, but contacts were still not possible, some issue as before.
We verified this problem, using a NOKIA N8 from a colleague - exactly same happened.
I was happy to have at least the calendar synchronized, because I need this for my job.
Nevertheless the contact synchronization issue need to be fixed...
I've bought the C7 with symbian, because I expected no problems in compare to other available Handy Companies and now this...
My personnel opinion, the OVI suite is currently not was the people expecting - support for consumer people and flexible for business people. For me PC suite was much more, what I need.
Now, I'm waiting for support to fix my problem...
Best regards,
Onecent59
Solved!
Go to Solution.

Hello Joyfeal,
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Regards,
OneCent59
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Regards,
OneCent59
Hello Joyfeal,
I never had problems with my old N73, using PC suite - this worked well over years.
I did, what you proposed. Completly uninstall all. Afterwards, I did a registry cleaning and program files cleaning, so nothing from th e PC suite and Ovi Suite was longer on my Notebook.
Next step was reinstalling OVI suite, including cable and BT driver - this was resulting nearly the same - advantage was only, that I can now use BT and USB to update Calender, tasks and notes.
Strange is, that when I try to sync the CONTACT data, and I let first searching for Outlook folder, it takes about 4 minutes, it finds the right folder, I click and mark this, but then OVI suite is not longer remember the selection (so it seems for me to be) and try succesless to sync the CONTACTs.
I've tried so much - no success. I've a lot experience in software - but no idea, what I can try out more. I guess, there must something be with Outlook 2007 and Exchange server usage, which worked with PC suite.
I've talked with a few guys in my company (R&D area) and all told me, that they like the new N8 and C7-00, but they hate the OVI suite - it´s designed for kids and hobby user, but not for professional usage - my opinion is, that PC suite was much clear in use. OVI suite has some feature I like, but I expect to have such kind of problems fixed. The C7-00 is not a cheap handy, so I can expect this.
...now I wait for help or software update...
Regards,
OneCent59

Ovi Suite and iTunes conflict ?

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