OVI Suite can't find a bluetooth device in my Note...

hai,
i bought a new laptop a couple of weeks ago .. (HP Pavilion dv6-3177ee)
it comes with bluetooth version 3.
i installed ovi suite and pc suite .. but when i try to connect my phone via bluetooth , it gives me the next massege :
"Bluetooth is turned off or unavailable on your computer . Turn on Bluetooth or or refer to help ..."
I checked the bluetooth .. and it's ON .. I tryed to send a file via blutooth to my phone and it's sent.
the blutooth device name is :
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
and I have the latest driver for it...
can anyone help please...
here are my data :
PC Connectivity Solution:
Version 10.43.0.0
Nokia Connectivity Cable Driver:
Version 7.1.36.0
Operating system:
Microsoft Windows 7 64-bit Edition
Language: English
Language for non-Unicode programs: العربية
Detected Internet browsers:
- Microsoft Internet Explorer 8.0
- Mozilla Firefox
Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
==========================
I've contacted with HP customer service .. they said as long as I can send and recieve files via my bluetooth .. then it's a (Nokia PC Suite)'s problem!!!
any suggestions?

this is the answer to your issue....
the problem is not the Nokia PC Suite.... it is HP that is to blame for adding such slopy hardware that is built not to be usable by other external software.. i have a HP Probook 4530s and it uses the same but newer version, bluetooth hardware Realtek Motorola BC8 Bluetooth 3.0+HS Adapter that has to use motorola software...this motorola software is able to connect to my phone via bluetooth and acts like a built-in nokia pc suite / Windows bluetooth driver... not allowing the actual nokia pc suite access to the bluetooth hardware... in short nokia pc suite is Incompatibile with Ralink / Realtek Motorola BC4 / BC8 Bluetooth 3.0+HS Adapter... so if you have this problem ask HP to come up with new software that works on the motorola hardware that is compatible with nokia PC suite... this is the problem with products that have parts built by other companies.. (Incompatibility)
thats why i like Apple and nokia they dont out source other brands to make parts... but recently nokia ran to microsoft for the lumia windows cause there symbian software was loseing against ios and android..

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PC Suite can't find a bluetooth device in my lapto...

hai,
i bought a new laptop a couple of days ago .. (HP Pavilion dv6-3177ee)
it comes with bluetooth version 3.
i installed ovi suite and pc suite .. but when i try to connect my phone via bluetooth , it gives me the next massege :
"Bluetooth is turned off or unavailable on your computer . Turn on Bluetooth or or refer to help ..."
I checked the bluetooth .. and its ON .. I tryed to send a file via blutooth to my phone and is's sent.
the blutooth device name is :
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
and I have the latest driver for it...
can anyone help please...

I would try to go with the Windows stack as it seems to work according to the device manager.
So get rid of the Motorola stack now.
Then try to get the thing to work in Windows only.
Forget the Ovi Suite or PC-Suite too. When you have everything up and running in Windows, then try to figure out the Ovi Suite problem.
If you don't get the phone paired with the Windows stack (or with the Motorola stack even worse), then you are out of options.
Get a small 2.1+EDR Bluetooth dongle from a known manufacturer and go with that one. A-Link is one that is supported by "everybody" for example.
EDIT AGAIN: To me it looks like your Motorola stack is not supported by Nokia. As we all know the Nokia customer support sucks a**, so you won't get a sollution from them EVER.
There will probably be a Windows update fixing the problem from Microsoft, but that will take time too. You might want to tell your problem to Microsoft. I'm sure they are interested because of your most modern system.

My iPhone 4s Bluetooth is not working, I have ios 5.1 but just can't get my Sony erricson hbh-pv715 headset to connect to the phone, the phone can't find any Bluetooth device, can you help please

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Ovi Suite can't find my E71's memory card

When I connect my E71 with an 8GB memory card, I can't sync music nor maps. I get a message that asks me to inseert a memory card.
I have followed the steps outlined in this thread but to no success: /t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
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Hey,
Cud u pls confirm few things?
1) Hav u used ovi maps at least once in recent times(may b after u hav updated ur handset's firmware? any update etc.,)?
2) Before connecting ur device to Ovi Suite, can u refresh ur memory card?
Hav u noticed suddenly nokia ovi suite behaves differently.... Any changes hav been done to ur memory card/handset?
Can u read/view the memory contents on your device/pc? Is it only happening in ovi suite, i m chcking bcoz to make sure that ur memory card is not corrupted
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi can't find a bluetooth device in my laptop!

hai,
i bought a new laptop a couple of days ago .. (HP Pavilion dv6-3177ee)
it comes with bluetooth version 3.
i installed ovi suite and pc suite .. but when i try to connect my phone via bluetooth , it gives me the next massege :
"Bluetooth is turned off or unavailable on your computer . Turn on Bluetooth or or refer to help ..."
I checked the bluetooth .. and its ON .. I tryed to send a file via blutooth to my phone and is's sent.
the blutooth device name is :
Ralink/Motorola BC4 Bluetooth 3.0 + HS Adapter
and I have the latest driver for it...
can anyone help please...

Its nothing to do with OVI it seems.. The problem seems to be with the Laptop.. To confirm.. Un-install OVI Suite and try.. For transferring thru' Bluetooth, OVI Suite is not required..
Did you follow the full suggestion ? (Turn on Bluetooth or or refer to help ...").. Did you refer to HELP ?
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Blackberry Device Manager can't find 9320 Bluetooth device (even Bluetooth is switched on and set to Discoverable)

I want to sync my Blackberry 9320 via Bluetooth to a Windows 7 Professional machine using a Bluetooth adapter. Syncing using USB cable works fine.
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HOWEVER, Blackberry Device Manager can not find the 9320 Bluetooth device (even Bluetooth is switched on and set to Discoverable) - see screen shots below.
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I have the exact same problem with my 9360. I have also tried all the fixes I could find on the Internet with no luck. I have posted a request as well. I will let you know if I find a solution. What gets me though is that this appears to be a long standing issue with no obvious fix! Best of luck.

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PC Suite can't find my Nokia 5230!!

Well, my problem is this:
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on.
In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
Solved!
Go to Solution.
Attachments:
Suite problem.JPG ‏46 KB

I am not sure whether this will solve your problrm but you could try this once.
1. in device go to tools> bluetooth> paired devices> delete all paired devices
2. My computer> manage> device manager> Bluetooth devices> right click and update driver
3. delete existing paired devices from pc also
4. Uninstall Pc/Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
5. Delete the files from here If anything is there)
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
6. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please remove the programs related to Nokia.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
7. Restart device and PC
8. now try to connect
if this does not help could you please provide more information sothat someone can help you to solve your problem.
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information )
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5800XM / Ovi Suite - Doesn't find anything on devi...

Hi, the most recent version of the Ovi suite can't find anything on my device, no contacts, no messages, no music, nothing, it just shows the loading sign, and after some time it just says nothing found. Im on windows 7 x64
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There are still issues with OVI and W7 (64bit). Use Nokia PCSuite. Install as admin and in XP compatibility mode.
http://europe.nokia.com/support/product-support/5800-xpressmusic/software
Message Edited by hadimassa on 20-Dec-2009 03:59 AM
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

I have just bought ipad2. , when I try to search using Bluetooth I can't find my other device ( iPhone 4), can u help me ?

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Nokia ovi suite 3.0.0.290 bluetooth

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Doc2.doc ‏131 KB

As given in the Help section..
Before connecting your device via Bluetooth, note the following:
You need to have Bluetooth hardware and software installed on your computer. For a list of the Bluetooth software versions that are supported by Nokia Ovi Suite, see System requirements. To check which Bluetooth stack versions are installed on your computer, click Help > About Nokia Ovi Suite > System information.
Enable Bluetooth wireless technology on your computer.
Edit the Bluetooth settings of your mobile device. To do this, go to Settings > Connectivity or Connection depending on the term used on your device. Turn Bluetooth on and make your device visible to other Bluetooth devices. Then other Bluetooth devices, such as your computer, are allowed to find your mobile device, and can start connecting to it. Refer to the user guide of your device for more detailed instructions.
Troubleshooting Bluetooth connections
Bluetooth is not available for you to select In the list of connection types, the Bluetooth option can in some cases be disabled. Should this happen, the reason might be one of the following:
You do not have appropriate Bluetooth hardware or software installed on your computer. To check which Bluetooth stack versions are installed on your computer, click Help > About Nokia Ovi Suite > System information. For a list of the Bluetooth software versions that are supported by Nokia Ovi Suite, see System requirements.
The Bluetooth software on your computer has been disabled.
Check these and make the necessary corrections before you try to connect your device via Bluetooth again.
Your mobile device is not found
If your device is not shown on the list of Bluetooth devices found, the reason might be one of the following:
You have not turned Bluetooth on in the Bluetooth settings of your device.
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E5: Ovi Suite has lost connection with your device...

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Hi Marthe1985,
In this instance I would suggest a soft reset of your phone. To do this if you type *#7780# on your phone this will start the reset.
Although this will not remove any contact details, pictures etc it is still advised you back up your phone first.
Let me know if this helps
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

My MacBookPro can't find my buetooth device from my speakers need help

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Hi there nellyfau,
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OVI Suite can't find a bluetooth device in my Note...

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