Ovi suite connection error : Status: 64 The specif...

Hi
We are behind ISA 2006 proxy and have a custom rule which allows all the traffic towards *.nokia.com and *.ovi.com for all users (anonymous)
However from last few days we are experiencing a peculiar issue as show with the log below
Failed Connection Attempt ISA 1/30/2011 8:34:09 AM
Log type: Web Proxy (Forward)
Status: 64 The specified network name is no longer available.
Rule: Nokia Avast Server Access
Source: Internal (192.168.10.10)
Destination: External (www.dsut.online.nokia.com 147.243.3.195:443)
Request: www.dsut.online.nokia.com:443
Filter information: Req ID: 1742ecde; Compression: client=No, server=No, compress rate=0% decompress rate=0%
Protocol: SSL-tunnel
User: anonymous
This error could be reproduced without a firewall channeled communication as well. Is there any known issues with dust.online.nokia.com?
Regards,

Hi Azii,
Sorry, but I'm not sure what the actual issue is. Do you mean that you're not able to sign into Ovi with Ovi Suite or not able to sync or maybe something else? Maybe you could attach a screenshot about the actual error message?
-ThreeOs

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I have done a hard reset on a nokia e66 with firmware 410...
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The steps are the following:
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2) Download ovi maps from nokia website.
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5) And then magically it will tell you that you need an update on the maps.
6) Now I am in this step which updating but I think it has stuck.
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As it was expected I did my job with nokia map loader...http://europe.nokia.com/support/download-software/nokia-map-loader/download
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N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
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I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
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help!
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Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

Error in the specifications for area 01 in ch.of dep

Hi,
In our business scenario there are two different chart of depreciation which are Spain and Morocco. Spain has currency EUR and Morocco has MAD. Spain asset CWIP process has done successfully but Morocco has the problem found. While doing actual settlement through KO88 for CWIP asset settlment, one error is being occured as "There is an error in the specifications for area 01 in ch.of dep.
Message no. AC385
Diagnosis
You specified that depreciation area 01 should take over values or depreciation terms from itself. This specification is incorrect.
Procedure
Correct the specifications for area 01.
Best Regards,
Samrat Roy

It seems you have kept 01 as TTr in OABD for depreciation area 01
If the 01 is real depreciation area, do as below
Go to OABD
Depreciation area - 01
TTr should be 00 (You should not keep anything other than 00 here)
Thanks
Edited by: nkonnipati on Mar 2, 2012 5:59 AM
Edited by: nkonnipati on Mar 2, 2012 5:59 AM

TS1424 how about "the connection error. The game server had an internal error. please try again later". thats what happen to me while i want to purchase a gem in dragonvale aplication and i being charged for the Gem that i never had.

regarding of the game that I playing, its Dragonvale, I plan to buy a Gem. and after I desided to buy, but what happen is that the game centre it self didnt gave me the Gem but instead they said "Connection Error. The Game server had an internal error. Please try again later."
so if thats the case of error transaction..so why the BACKFLIP STUDIOS(DragonVale) charged me to my credit card for the Gem that I never received.
I need to clear this things.

regarding of the game that I playing, its Dragonvale, I plan to buy a Gem. and after I desided to buy, but what happen is that the game centre it self didnt gave me the Gem but instead they said "Connection Error. The Game server had an internal error. Please try again later."
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I have installed Adobe digital additions and have tried to aurthorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please

I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,

this is from sjpt,
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
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Ovi suite crashes when opening the "Photos" Panel

Whenever i try to open the "Photos" Panel Ovi Suite crashes. I'm thinking it may have to do with it trying to index all of my videos, so i removed the "My Videos" folder from the watchlist, but it still crashes. I think maybe i need to delete it's cache, but have no idea how.
This is the crash report from Windows:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.245
Application Timestamp:   4c2da5db
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   00001b85
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   13322
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Hi kuroyume
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
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8. Left pane shows the directory like the windows explorer.
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10. Select the file which you want to send and then right click the file and select the option send.
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13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.

E75 update using ovi suite always errors 12017

Any idea why I can't get my e75 to update I always get error 12017 using ovi suite on vista or windows 7

I am using an N97.
Just updated my Ovi Suite to Version 3.0.0.284 today. The *#0000# --> Check For Updates command from the handset states "no updates available". Yet when connected with USB cable via Ovi Suite, I am informed that my handset needs to be updated from its current firmware version of 20.0.027.218.04 to version 22.0.110 (quite a few versions different, eh??).
My first gripe already is the inconsistency between what the handset reports and what OVI Suite reports.
Second of all, trying to update the device then via OVI Suite also gives the dreaded Error Code: 12017.
I too was a loyal Nokia fan for many years (10+), but my next handset in August this year will most probably be a Samsung.
Being a systems developer myself, I simply cannot comprehend how absolute utter **bleep** software such as a) Symbian and b) Ovi can be distributed by a reputable company such as Nokia who have all the resources (financially and otherwise) at their disposal to make their handsets a success. Is no-one monitoring the quality of their programmer's efforts, allowing non-QA'd software to spread its wings and enter the wide world to come and make our lives miserable?
Damn Nokia.
Regards,
J-L

Ovi Suite install error

For some reason Ovi Suite on my PC (runnning Windows 7) got corrupted and I couldn't repair it, so I downloaded the Ovi Suite installer and tried to install it, and the installation failed with a message
"There is a problem with the Windows Installer package. A program required for this install could not be run. Contact your support personnel or package vendor".
Solved!
Go to Solution.

the problem is a Windows error, which involves a number of steps to fix
This is what finally resolved the problem:
1. Download and install 7-Zip application (or other Zip app)
2. Use 7-Zip to extract the contents of NokiaSoftwareUpdaterSetup_en.exe into a folder on your computer.
3. Inside that folder, locate the file Packages\NokiaSoftwareUpdater\Setup\NokiaSoftwareUpdater.msi
4. Double-click on that file to start the installation.
If the issue is still present, please try the following steps:
1. Make sure you have administrator rights on the machine
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6. Navigate to HKEY_LOCAL_MACHINE/Software/PCSuite and delete the complete folder
7. Navigate to HKEY_LOCAL_MACHINE/Software/Nokia and delete the complete folder
8. Uninstall Nokia PC Suite
9. In Windows navigate to Start > Settings > Control Panel > Add or Remove Programs
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• C:\Documents and Settings\%username%\Application Data\Nokia\PCSync\SynchData
• C:\Documents and Settings\%username%\Application Data\Datalayer
• C:\Documents and Settings\%username%\Phone Browser (hidden folders)
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Ovi suite install error 1622

Hi, I just got a new 7020 phone which came with an usb cable but no applications disk. I downloaded the latest ovi pc suite and tried to install it. After a bit it's installing I always receive a generic 1622 error and the installer quits. Stopped the avast antivirus and tried reinstalling, still no success. Any clue? The computer is an acer laptop with a centrino processor, 512mb ram and windows xp sp3.

I am not sure whether this will solve your problem but you can try it .
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
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C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
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http://support.microsoft.com/kb/290301
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Restart Computer.
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http://support.microsoft.com/kb/555175
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5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite Connectivity Prblem with n8

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Attachments:
error.jpg ‏192 KB
error1.jpg ‏95 KB

Where the H... is Nokia!!!
Yesterday I was very close to smash the phone against the wall. I applied all the solutions from the different posts and still not solved. (Ovi-suite related)
Obviously this phone was not ready to go to market. !!!!
My list of additional issues:
overheating: happened yesterday: despite no application being opened, the phone started heating. The battery was done in 15 min.
Black screen or phone freeze: somehow the resources management is poor. The lag goes sometime over 10 sec between actions resulting by a black screen or the phone is blocked.
Twice a the nokia repair center in Dubai, but still no solution.
Put my old E65 in repair and going back to basic.
Disapointed I am.

OVI suite can't update the support softare on my N...

Whatis that ?
A few days ago everything was ok...But now ;
everytime i startup ovi suite and connect my N97 i get the error messag:
"Installation Failed"
Support software installation failed.

/t5/Nokia-Ovi-Suite/Unable-to-update-support-software/td-p/711586
This is a known issue without any solution yet.. But as per my experiance there is no problem in the functionality... If any problem try the Nokia PC Suite instead...
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

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Hi
Forgive me if this has already been covered. I've searched the forums and have not found a definitive answer.
Win XP Pro SP 3
Micro USB cable supplied with N96, standard USB cable for N95
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Software version 20.050
N95 (01.01) RM-159
V 31.0.017
PC Suite 7.1.26.1
Ovi suite
I have an N95 and two N96's. Both N96's have been updated to the above software using PC Suite. After the update, neither N96 is recognised by PC suite. N95 is happily recognised. I've installed Ovi in desperation and it opens knowing that I have an N95 but will not connect to either N95 or N96
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I have uninstalled and reinstalled PC suite 5x. I have also uninstalled the cable drivers and PC Connectivity.
Also, connecting the N96 to the USB cable will sometimes result in BSOD - a driver conflict. Has anyone any ideas how I can get the N96's recognised? The software update seems to have caused the problem.
Thanks

I uninstalled again last night, used CC Cleaner to clear all traces, checked DM - only the N95 is listed and then reinstalled PC S 7. The instant I connected an N96 to the USB cable, I got a BSOD and a driver error notification. Went to bed after that......

N8 ovi suite connection not working and unable to ...

Hi guys, i bought a brand new n8 today with vodafone australia, and being naturally very excited about it i tried to download some apps from the ovi store. i was prompted to download the ovi store installer, which i accepted, but when it came to installing it onto my phone i was displayed"file corrupted". i went on to ovi suite to try and install it from my pc (vista) and i was unable to update my support software, and then my phone was unable to connect to the ovi suite.
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The splitter coax F-connector may have been installed with a small connector wrench. Just use a small 11mm or 7/16 in. wrench, or pliers and loosen the connector about 1/2 turn. Then you can disconnect it with your fingers. Make sure the cable itself is straight and not putting pressure on the connector.

Ovi Suite Installation Error (Error Code 2)

Hi I was using old OVI suite(ver: 2.x.x.x.);
yesterday I downloaded the latest version of ovi suite (3.0.0.290).
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I already removed my old ovi suite ...
I want some help on this

Hello,
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J

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