Ovi Suite Crash during Calendar Sync

Question

Hi,
I previously used the latest PCSuite and Sync (7.1.40.1) to sync my calendar and contacts over Bluetooth.
I installed Ovi Suite 2.0.35. Contacts sync OK but Calendar sync crashes Ovi Suite. The complete environment details is:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.5 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.1.0, Build: 4803)
 Thanks,
Amir

Answer 1

Same problem here... My installation does not even sync contacts, it just crashes after approximately 30-60 seconds of trying to sync. I'm using a Bluetooth connection, haven't really tried with a cable because I move alot with my phone and need it to  be hassle free (which Ovi Suite apparently is not).
I need the sync to work, because my everyday work depends on it, and it is totally unacceptable that the synchronisation does not work. I'm really irritated about this, why does Nokia have to roll out new program versions if the sync works in older version just fine? I've only quickly looked through the Ovi Suite, and it just seems to have a new user interface, and a broken sync functionality - what was the point of updating it anyway?
BTW: I did not find any option to "Automatically synchronise every 15 minutes when phone is connected" in the new Ovi Suite. The old PC Suite did have a drop down menu for selecting either "Off", "15 minutes", "30 minutes", etc. for the auto-sync interval. What's up with this? Or is the option just hidden somewhere within the new "cool" user interface?
From the "Help > About Ovi Suite" dialog:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Toshiba (Version v4.41.02(D))
My phone is a E51, and here are some characteristics that I picked out from browsing around it's menus. I don't know how to get more detailed information from the phone, maybe there's some kind of "#1*" key sequence that needs to be used?
- 120 names in Contacts list (118 kilobytes, "10843... free" whatever that means)
- Internal phone memory: 26 Mb used, 106 Mb free, 497 kb Calendar, 118 kb Contacts, 1633 kb Messages, 0 kb pictures, 0 kb sound files, 0 kb video files, 0 kb documents, 269 kb MIDP)
- Memory card: 277 Mb used, 1670 Mb free, 0 kb Calendar, 0 kb Contacts, 0 kb Messages, 26 Mb Pics, 107 Mb sound files, 103 Mb video files, 467 kb Documents, 129 Kb MIDP)
Ovi Suite shows my Device Information as follows:
- Device Software: 200.34.36 (Up To Date)
- Device memory: 106MB of 132MB is free
- Memory Card: 1.63GB of 1.90GB is free
It seems that I'm gonna have to try uninstalling Nokia Ovi Suite and Nokia Ovi Suite Software Updater next from "Add/Remove Programs" and reinstalling PC Suite. Just have to check that it is still available from Nokia site... and then save the PC Suite installation file somewhere safe, and worship it as a holy relic to the end of times, and never-ever-ever update anything again after getting PC Suite and synchronisation to work once again...
Message Edited by RegToReportABug on 14-Dec-2009 07:20 AM