Ovi Suite crashes

Newest Version.
Crashes after approximately 30 sec. With or without installed / connected to a mobilphone. The version before haven't this problem
Problemsignatur:
  Problemereignisname: APPCRASH
  Anwendungsname: NokiaOviSuite.exe
  Anwendungsversion: 3.0.0.284
  Anwendungszeitstempel: 4d0f2a05
  Fehlermodulname: StackHash_48aa
  Fehlermodulversion: 6.1.7600.16559
  Fehlermodulzeitstempel: 4ba9b29c
  Ausnahmecode: c0000374
  Ausnahmeoffset: 000cdc9b
  Betriebsystemversion: 6.1.7600.2.0.0.256.1
  Gebietsschema-ID: 1031
Windows 7, 64 bit

Hi satchmo,
Thank you for your feedback. Could you please fill out the form and send the details across:
http://www.surveygizmo.com/s3/385496/Nokia-Ovi-Suite-error-reporting-form
Looking forward to hear from you at the earliest.
Regards

Similar Messages

OVI Suite Crashes on Calendar or Task Selection

I have a 2330 Classic. I am running it with OVI Suite on Windows XP. My Outlook version is 2003. Bluetooth connection WIDCOMM version 5.5.0.3200
I am unable to even select sync with Outlook under
Tools|Options|Calendar & Tasks or
Tools|Options|Notes.
It doesn't matter what connections are made, OVI Suite Crashes immediately if I touch either of those selections above:-
When Outlook is running
When Outlook is NOT Running
When Signed in to OVI.com
When NOT Signed in to OVI.com
When the Phone is connected
When the Phone is NOT connected
When Bluetooth is ON
When Bluetooth is OFF
Surely this must be something wrong with the OVI SUITE Software ??? I'm sure it worked under some previous version of OVI Suite, I wish I hadn't updated it.
is there some access to old versions of OVI Suite that might work?
Error txt file is attached
Someone help please? The Contact Us on the Nokia website just goes round and round in circles, I am not impressed. There appears to be many, many complaints re: Outlook Sync?
Attachments:
Error Log File.xml ‏107 KB

mobile_cracker wrote:
Hi,
There is a new version of NOS available for download i.e 3.0.0.290 with improved features and many bug fixes please update or you can download from www.nokia.com/ovisuite
Hopefully the new version doesnt report any crash for you.
Cheers
V 3.0.0.290 was perfectly working for me till yesterday. Today it crashes as soon as Photos are selected...Rest works OK..There is no problem while syncing the photos though...

Ovi suite crash after resume from hypernation

Hi,
Nokia Ovi suite 2.1 final on Windows 7 with Nokia E75 connected via bluetooth and the PC connected to WiFi network.
Ovi suite crashes after I resume my laptop from hypernation, but only sometimes. It may be connected with a internet connection not always being available immediately after resume.
Regards,

Could you please provide more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information )
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite crashes when setting up sync with Outloo...

Nokia c6-00 brand new.
Ovi Suite 2.2.0.245 - downloaded and installed today
Windows XP SP3
Outlook 2003 SP3
WHen I go in to Tools > Options then select Contacts and select Microsoft Outlook, Ovi Suite crashes.
Please advise what the solution is to this. There is the first Nokia phone so there has been no other Nokia software installed on this PC before.

Hey,
When i chckd, i can't c any new update I chcked using Software updates of Nokia Ovi Suite, it was not there, then i uninstalled existing one and re-installed new version frm www.nokia.com/ovisuite, i m unable to c any new version? Wht r v missing?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

OVI Suite crashes when connected e71 on bluetooth ...

Hi,
I'm using OVI Suite 2.1.1.1 on windows Vista and a Nokia e71-3 400.21.013.
If my e71 is connected over bluetooth and I move out of range and back in, ovi Suite crashes with the following error. http://twitpic.com/1qtb4l
Crash Dump in textual format:
Problem Event Name: APPCRASH
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Attachments:
ovicrash.jpg ‏60 KB

Hi,
I'm using OVI Suite 2.1.1.1 on windows Vista and a Nokia e71-3 400.21.013.
If my e71 is connected over bluetooth and I move out of range and back in, ovi Suite crashes with the following error. http://twitpic.com/1qtb4l
Crash Dump in textual format:
Problem Event Name: APPCRASH
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Problem Event Name: APPCRASH
Application Name: NokiaOVISuite.exe
Application Version: 2.1.1.1
Application Timestamp: 4b857b2b
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000420
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.256.6
Local ID: 3081
Additional Information 1: ab3d
Additional Information 2: 9a1ad9a8a2f7b6c4eb46309f1b433c26
Additional Information 3: 3817
Additional Information 4: 6021944cbd0ff759eesf56e975e24b88
Attachments:
ovicrash.jpg ‏60 KB

Nokia E71x - OVI Suite crashes if logged in to OVI...

I have a problem with Nokia OVI suite. I recently tried to set up contacts on OVI.com so it would sync with my phone to a web contacts package.
If I have OVI suite connected to my OVI account, and the 'Sync with your Nokia account in Ovi.com' option selected, OVI suite crashes. It works fine if I do not attempt to sync my contacts with OVI.com
Any suggestions?
Thanks

I have a problem with Nokia OVI suite. I recently tried to set up contacts on OVI.com so it would sync with my phone to a web contacts package.
If I have OVI suite connected to my OVI account, and the 'Sync with your Nokia account in Ovi.com' option selected, OVI suite crashes. It works fine if I do not attempt to sync my contacts with OVI.com
Any suggestions?
Thanks

OVI Suite crashes when I want to sync contacts

I turned on the option to synchronize with my NOKIA account in ovi.com. and after that my ovi suite crashes everytime when i want to sync contacts..there is a photo as a proof.
i have the lastest version of OVI SUITE 3.0 and lastest software update for my nokia n95 8gb..i have last updated windows 7 OS..and i dont know where is a problem??
i tried to repair sync, restart my computer and phone..but problem is still there
plz help me!
Attachments:
Untitled.jpg ‏106 KB

I'm afraid I have the same problem, repeatedly. I got an e-mail from Nokia suggesting that I un-install and re-install Ovi, including hidden files. And then I managed to re-snychronize with Outlook, but once, and once only. And now Ovi crashes when I try to synch with my Nokia, AND when I try to sync Ovi with Outlook. It's infuriating to see that this problem is not being properly addressed by Nokia. But encouraging to realize that I'm not alone, not just an idiot who can't work it out for myself!

Ovi Suite crashed and my 6210 won't turn on

Hello everybody,
I have a nokia 6210 navigator (rm-367) and Ovi Suite 2.1.1.1 on Windows 7. Yesterday I connected my phone via USB, and I intended to update my phone since it had been slow lately. There were no updates available, so I chose to reinstall the latest version. The software was downloaded, and a few seconds after the installation started, Ovi Suite crashed, delivering a not responding blah blah message. My phone doesn't work anymore since the process was not complete. When I turn it on all I see is a black screen and 3-4 seconds later phone turns off. It's not about the battery. I've tried hard reset (by pressing on/off + 3+ * + green keys together). Nothing would help. Any suggestions?
Thanks

Try opening the case and see if the power button contact is properly aligned. Once the case is open, inspect for bulging or leaking capacitors.
You can also run
Disk Utility
   1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
   2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
      Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
   3. Click the First Aid tab.
   4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
   5. Select your Mac OS X volume.
   6. Click Repair. Disk Utility checks and repairs the disk.
Then reboot and repair perm issions.

Ovi suite crashes when opening the "Photos" Panel

Whenever i try to open the "Photos" Panel Ovi Suite crashes. I'm thinking it may have to do with it trying to index all of my videos, so i removed the "My Videos" folder from the watchlist, but it still crashes. I think maybe i need to delete it's cache, but have no idea how.
This is the crash report from Windows:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.245
Application Timestamp:   4c2da5db
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   00001b85
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   13322
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Hi kuroyume
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected] , mention your forum user name and link in the mail content
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.

Ovi Suite Crash during Calendar Sync

Hi,
I previously used the latest PCSuite and Sync (7.1.40.1) to sync my calendar and contacts over Bluetooth.
I installed Ovi Suite 2.0.35. Contacts sync OK but Calendar sync crashes Ovi Suite. The complete environment details is:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.5 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.1.0, Build: 4803)
Thanks,
Amir

Same problem here... My installation does not even sync contacts, it just crashes after approximately 30-60 seconds of trying to sync. I'm using a Bluetooth connection, haven't really tried with a cable because I move alot with my phone and need it to be hassle free (which Ovi Suite apparently is not).
I need the sync to work, because my everyday work depends on it, and it is totally unacceptable that the synchronisation does not work. I'm really irritated about this, why does Nokia have to roll out new program versions if the sync works in older version just fine? I've only quickly looked through the Ovi Suite, and it just seems to have a new user interface, and a broken sync functionality - what was the point of updating it anyway?
BTW: I did not find any option to "Automatically synchronise every 15 minutes when phone is connected" in the new Ovi Suite. The old PC Suite did have a drop down menu for selecting either "Off", "15 minutes", "30 minutes", etc. for the auto-sync interval. What's up with this? Or is the option just hidden somewhere within the new "cool" user interface?
From the "Help > About Ovi Suite" dialog:
Nokia Ovi Suite 2.0.1.35
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.44.0.3
Connectivity Cable Driver 7.1.22.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Toshiba (Version v4.41.02(D))
My phone is a E51, and here are some characteristics that I picked out from browsing around it's menus. I don't know how to get more detailed information from the phone, maybe there's some kind of "#1*" key sequence that needs to be used?
- 120 names in Contacts list (118 kilobytes, "10843... free" whatever that means)
- Internal phone memory: 26 Mb used, 106 Mb free, 497 kb Calendar, 118 kb Contacts, 1633 kb Messages, 0 kb pictures, 0 kb sound files, 0 kb video files, 0 kb documents, 269 kb MIDP)
- Memory card: 277 Mb used, 1670 Mb free, 0 kb Calendar, 0 kb Contacts, 0 kb Messages, 26 Mb Pics, 107 Mb sound files, 103 Mb video files, 467 kb Documents, 129 Kb MIDP)
Ovi Suite shows my Device Information as follows:
- Device Software: 200.34.36 (Up To Date)
- Device memory: 106MB of 132MB is free
- Memory Card: 1.63GB of 1.90GB is free
It seems that I'm gonna have to try uninstalling Nokia Ovi Suite and Nokia Ovi Suite Software Updater next from "Add/Remove Programs" and reinstalling PC Suite. Just have to check that it is still available from Nokia site... and then save the PC Suite installation file somewhere safe, and worship it as a holy relic to the end of times, and never-ever-ever update anything again after getting PC Suite and synchronisation to work once again...
Message Edited by RegToReportABug on 14-Dec-2009 07:20 AM

Nokia ovi suite crashes when i try to open it

When i come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working.
I have tried uninstalling and reinstalling and the problem still occurs.
These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.241
Application Timestamp:   4c1b6010
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   0001339c
OS Version:   6.0.6002.2.2.0.768.3
Locale ID:   1033
Additional Information 1:   614f
Additional Information 2:   89ba3b1ae616352990305316d61015e6
Additional Information 3:   5645
Additional Information 4:   91ea934ce054b8001697d163f3713832
Solved!
Go to Solution.
Attachments:
Error preview.pdf ‏158 KB

@Densebrains
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.
Regards

Ovi Suite Crashes When Connecting Phone: How to re...

Ovi locks up a minute or two after connecting the phone, always.
Cannot do a backup. Cannot do Outlook synchronization.
Initially it worked for a while.
How do you reset synchronization to start over?
What Ovi Suite files do you delete on the phone to do a synchronization reset?
To use maps properly, you need Ovi Suite.
Configuration Details:
XP SP3, 1GB of memory
Nokia 5800 XpressMusic, Model: 5800d-1b RM-428
Ovi Suite Now Uninstalled: V2.2.0.241
PC Connectivity Solution Now Uninstalled: 10.24.0.0
With Firmware: V40.2.005 was able to download maps.
After updating to firmware to: V50.2.005 phone connection crashes began.
Phone itself is working ok.
My solution:
Remove Ovi Suite & all traces of Nokia on PC.
Install PC Suite.
Now sync'ing works fine.
Notes:
* All other devices work fine on same USB connection.
* Rebooting makes no difference.

Hi Biff 27,
Thank you for your valuable post. In order to narrow down what exactly is causing this crash, please provide us with the following information
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
Device info (*#0000#)
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the program". Do not click either yet! Leave that pop up open.
- Open Task Manager (e.g. press CTRL-SHIFT-ESC simultaneously).
- Find NokiaOviSuite.exe from the processes list in Task Manager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this email.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here are the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.

OVI Suite crashed during contacts syncing

When it is syncing contacts, it crashed without any error messages.
What is going on??
I'm using Windows 7 64-bit
OVI Suite Version: 3.0.0.282
Phone Model: 5800XM
It also failed in syncing photos, it said [Photo not synced]
There was a problem with syncing your Photos. Try restarting your device and computer. If the problem persists, check if there is a new version of Nokia OVI Suite available. If not, try updating your device software.
I have done all of the above and still cant sync.

I too am having a crash when contacts are syncing using Ovi Suite 3.0.0.284 (latest) connecting to an E55.
Edit: After retrying repeatedly, contacts have synced without crashing (without changing the software or the data to be synced).

Ovi Suite Calendar Sync Issue - crashes when updat...

Can you help me fix an Ovi Suite sync issue?
the Ovi suite will only sync when I select the time range as 3 weeks into the past (or less)
if I select 4 weeks into the past (or more) the Ovi suite crashes about 10 seconds into the sync
I'm using a Nokia C601, sync to Windows Calendar on Windows Vista
Ovi Suite Version 3.1.0.84
Device Software Version 014.002
I've tried all the obvious: uninstall / reinstall / reboot, updated to the latest version on softtware on both the phone and my PC.
I've uninstalled my previous Nokia PC Suite
I'm at a loss at to what else to try to get this working?

Could you please try this?
1. Please, check on Task Manager (press ctrl+shift+esc) if you see NokiaOviSuite.exe process twice on the process list? If yes, kill all the instances of NokiaOviSuite.exe, nokiaaserver.exe and NokiaMServer.exe. If not, a reboot should fix the issue.
or
2.Choose from Sync menu “Repair sync”. This operation may create duplicate entries in case the sync engine is not able match the records from different end points with each other. Also, all the deleted items which have not been removed from the other end points will be restored to the end point where the item was deleted.
or
3. Update phone software (Please take backup before going for software updates.
or
4. Atlast uninstall NOS
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite 2.2.1.13 xp sp3 - stupid installer crash...

installer crash (solved):
my downloads directory is a windows junction point mounting a partition. launching Nokia_Ovi_Suite_webinstaller_ALL.exe causes visual c++ runtime error before showing any dialog window. crash happens after de-UPXing and presumably unpacking the installer archive in the background.
this stupidity is solved by moving the installer into a non-junction directory on your filesystem and launching from there. this **bleep** cost me hours.
startup crash:
ovi suite crashes immediately after launch, half-drawn startup window frame showing, contents all black.
looking at what happened with the installer, i should note my C:\Program Files directory is a partition mount point. this unfortunately is not possible to test on a filesystem directory, since Ovi Suite installer famously doesn't provide options to change installation directory. using Nokia_Ovi_Suite_webinstaller_ALL.exe /target=c:\OviSuite didn't do anything meaningful.
if there's anyone that can do something about this, let me know what other information is needed to debug etc.
side note: ovi player also crashes on launch.
N950 02-6
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Solved!
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DalMeasurementFile2.log ‏17 KB

slexus wrote:
startup crash:
ovi suite crashes immediately after launch, half-drawn startup window frame showing, contents all black.
looking at what happened with the installer, i should note my C:\Program Files directory is a partition mount point. this unfortunately is not possible to test on a filesystem directory, since Ovi Suite installer famously doesn't provide options to change installation directory. using Nokia_Ovi_Suite_webinstaller_ALL.exe /target=c:\OviSuite didn't do anything meaningful.
if there's anyone that can do something about this, let me know what other information is needed to debug etc.
side note: ovi player also crashes on launch.
solved this one too.
this crash also turned out to be caused by Ovi Suite not being able to run from a volume mounted directory.
looks like QT installer framework is used, which seems to be case-sensitive. using /TARGET= instead of /target= made Ovi Suite install itself to C:\Nokia and start up successfully.
overall a sucky sucky experience, right on top of the already existing steaming pile, as gathered by reading other threads in this forum.
N950 02-6
don't forget to click the Star if I've written something that's useful to you!

Ovi Suite crashes

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