Ovi Suite data-files?

I have to format my pc. How can I get pc suite with my datas like sms, contacts, notes, etc...
Please excuse my poor English...
I hope, i can explain myself...

Hi,
Transfer  the "MDataStore.db3" file ..
XP
C:\Documents and Settings\<username>\Local Settings\Application Data\Nokia\Nokia Data Store
Vista\Win7
C:\Users\<username>\AppData\Local\Nokia\Nokia Data Store
This data store holds contacts, calendar entries, notes, messages
synchronized from the phone.
Br
Mahayv

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  • Why can't OVI Suite sync files?

    I have an N97 and use if quite a bit with office files. With PC Suite it automatically synced files in the Briefcase to a directory on the PC. This very useful feature seems to have been removed with OVI suite and I now have to manually copy files backward and forward.
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    Ovi suite is still very new compared to PC suite.
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  • OVI Suite 3.0.0.284 Hangs on Windows 7

    I recently upgraded OVI 2.2 to 3.0.0.284 and since I have not been able to use OVI Suite.
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    Problem Event Name:   AppHangB1
    Application Name:           NokiaOviSuite.exe
    Application Version:       3.0.0.284
    Application Timestamp:                4d0f2a05
    Hang Signature:                2cf8
    Hang Type:         6144
    OS Version:        6.1.7600.2.0.0.768.3
    Locale ID:             3081
    Additional Hang Signature 1:       2cf88db803776f0aedf9312a36807b38
    Additional Hang Signature 2:       c3d3
    Additional Hang Signature 3:       c3d309853c407804e5f68ef221397629
    Additional Hang Signature 4:       2cf8
    Additional Hang Signature 5:       2cf88db803776f0aedf9312a36807b38
    Additional Hang Signature 6:       c3d3
    Additional Hang Signature 7:       c3d309853c407804e5f68ef221397629
    Extra information about the problem
    Bucket ID:           1593749818
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    Thank you for your feedback.
    Could you please provide us more information on this?
    1. OS and Phone details
    2. Log files
    Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284 or later
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    Crash dump:
    If you get a crash, please provide us the crash dump:
    In XP:
    On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
    - Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
    - Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
    - Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
    - The dump file can now be copied and attached. If the file is large you can upload the file on any file upload server and send us the link to [email protected].
    In Vista and Windows 7:
    - Expand the "View problem details" in the crash dialog and copy the contents
    - Open Task manager and find NokiaOviSuite.exe from the Processes list
    - Right click over NokiaOviSuite.exe and select Create Dump File.
    - The dump file can now be copied and attached in the detailed error reporting form. If the file is large you can upload the file on any file upload server and send us the link to [email protected]

  • Ovi Suite 3.0.0.284 has stopped working on windows...

    Hello,
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    Thank you for your feedback.
    Could you please provide us the log files?
    1. Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these log files, system information details to [email protected] mailbox

  • Ovi Suite is closed when i try sync with msoutlokk...

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    Thank you for your feedback.
    Could you please provide us the log files?
    1. Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these log files, system information details to [email protected] mailbox

  • Nokia 5230 not recognized by Ovi Suite

    Hello, Ovi Suite no longer recognizes my Nokia 5230 since I switched to version 3.0.0.284.
    Windows Vista and Nokia PC Suite recognizes it.
    I uninstalled and reinstalled Ovi suite but to no avail.
    Thank you for your help.

    Thank you for your feedback.
    Could you please provide us the log files?
    1. Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these log files, system information details to [email protected] mailbox

  • Ovi suite hanging on winxp64

    hello,
    My ovi software hangs 3.0.0.284 when I USB connect my X3 nokia to the PC winxp64
    All I want is to download maps to my mobile,
    Help is appreciated,

    Thank you for your feedback.
    Could you please provide more information on this?
    1. System and device Information
    2. Logs
    Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.290
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    If you get a crash, please provide us the crash dump
    In XP:
    On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
    - Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
    - Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
    - Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
    - You can now zip and attach the dump file in next question but the maximum size of one file is 50 MB. If the size is larger you can upload the file on any file upload server and write the link in the text box below.
    In Vista and Windows 7:
    - Expand the "View problem details" in the crash dialog and copy the contents
    - Open Task manager and find NokiaOviSuite.exe from the Processes list
    - Right click over NokiaOviSuite.exe and select Create Dump File.
    - You can now zip and attach the dump file in next question but the maximum size of one file is 50 MB. If the size is larger you can upload the file on any file upload server and write the link in the text box below.
    You can send these log files, system information details to [email protected] mailbox

  • Ovi suite can't be updated

    I've tried to update Ovi Suite several times and all I received is this message of error: "Installation could not be started. The installation package has an unknown signature which has not been verified by Nokia. Try again later." Anyone has any idea? Please help. I also attach a screen shot of this issue.
    Solved!
    Go to Solution.
    Attachments:
    Ovi update issue.JPG ‏32 KB

    Thank you for your feedback.
    Could you please provide more information on this?
    1. System and device Information
    2. Logs
    Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.290
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these log files, system information details to [email protected] mailbox

  • Connect Nokia E50 to OVI Suite on Win7 via Bluetoo...

    Hello,
    i want to establish a connection with OVI Suite to my E50 phone.
    The wizard is recognising the phone but will get stuck after some minutes while checking the connection.
    The windows hardware manager is only showing the standard bluetooth modem and several unknown devices (see screenshot).
    Please advise me what to do.
    OS: Windows 7 Pro
    Phone: Nokia E50
    Software: OVI Suite (newest update from E50 page)
    Cheers,
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    Attachments:
    Nokia E50 Bluetooth Windows7.JPG ‏68 KB

    Thank you for your feedback.
    Could you please provide more information on this?
    1. System and device Information
    2. Logs
    Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
    In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
    In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these log files, system information details to [email protected] mailbox

  • Ovi suite downloading issues

    I can't load ovi suite no matter how many times I've tried! I am using windows vista and have updated drivers, removed all nokia software and still I get a message saying.....Unknown Publisher error code 3,   "no digital signiture". It's driving me nuts! I could never load it when I had my N97, and now I have the N8 I want to get this sorted. 
    Is there anywhere in London that I can take my laptop too to show someone?
    Solved!
    Go to Solution.

    I am assuming that you have downloaded Ovi Suite and you get the message when you try to install it, in which case -
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  • Ovi Suite 3.0.0.284 not recognizing N8

    After I updating to new version of Ovi Suite, N8 device is not recognized. I did re-install/re-boot my windows 7 64-bit. No use. 
    I did try to revert back the Ovi install, funny thing is it is not allowing me to use the older version. 
    I doubt that Nokia OVI team didn't test the latest version before releasing to public. 
    Solved!
    Go to Solution.

    Hi Vzy & OHCM,
    Thank you for your valuable feedback
    Could you please provide more information regarding this issue.
    - System Information (Help-About Ovi Suite-System Information Copy and Paste.
    - Device Info (*#0000#)
    - NOS Logs.
    Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284 or later
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these files and information to [email protected] mailbox and please mention this forum link and your discussion forum username in the email.
    Looking forward to hear from you at the earliest
    Regards
    Nokia Ovi Suite Team

  • N8 Not Syncing SMS Since Dowloading Ovi Suite 3

    I downloaded the latest Ovi suite and since doing this it will not store any SMS messages. I've tried removing the phone and reinputting it but to no avail, is it possible to reload the previous Ovi suite ?

    Hi Vzy & OHCM,
    Thank you for your valuable feedback
    Could you please provide more information regarding this issue.
    - System Information (Help-About Ovi Suite-System Information Copy and Paste.
    - Device Info (*#0000#)
    - NOS Logs.
    Here are the instructions for attaching log files:
    - Open Nokia Ovi Suite 3.0.0.284 or later
    - Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these files and information to [email protected] mailbox and please mention this forum link and your discussion forum username in the email.
    Looking forward to hear from you at the earliest
    Regards
    Nokia Ovi Suite Team

  • C5-00 No connection with ovi suite possible

    Since 4 weeks I attempt to connect my new purchased mobile with ovi suite. I tried every version to connect but without success of chance to get in to ovi suite.  I have Vista SP2 and used last release  ovi suite 3.0.0.290
    Each time of several installations and new set up of my PC-system I get the message from ovi suite: No device connected.
    Also I used the correct USB-cable 101 and cable driver which has been installed on my PC during installation of ovi suite.  I set up my C5-00 device for connection USB-PC-Suite.
    Does every body have a advise what is to do. Never I had such huge problems with a mobile software. I suppose finally there is a software problem within of ovi suit data.
    Would highly appreciate to get advises from Nokia support or other members.
    Regards,
    Franz

    game

  • Ovi suite 3 Very Bad.

    Hello sir i had problems with ovi suite 2.Ovi suite 2 had problem of syncing with my nokia 2700, On sync, it used to copy one contact to any other contact.I mean if i have my name and number as first name and mobile number respectively,after sync with ovi suite you'll get any other persons name and number copied to my contact as last name and work phone.
    So result is
    First name will be mine and last name will be my friends name or any other persons name &
    My number will be as it is,but my work number will be my friend or any other persons number.
    OMG
    I thought it will be not a case with ovi suite 3.
    Here after sync there will be double contact.
    John
    john
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    Hello LOVING NOKIA
    We are all having our nokia phones with hundreds and thousands of contacts.
    We never wanted 1.Same contact copied twice or thrice in our phone contacts.We only want one direction sync.Complete control of sync in our hands.
    2.No two contacts should be mixed.
    Except this ovi suite is very good.
    -------------------If this post helped you, click on accept as solution.------------------
    -----------------------------Appreciate by clicking on white star.----------------------------

    Hi Srikanthsd,
    Thank you for your valuable post.
    Could you please provide more information regarding this issue?
    -System Information (help-about Ovi Suite-System information-Copy and paste)
    -- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start enabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are enabled" dialogue
    - Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
    - Open Nokia Ovi Suite again
    - Try to reproduce the error you are reporting
    - If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start collecting the logs when prompted by the dialogue
    - Click the button to confirm the "Logs collect & zip finished" dialogue
    - Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
    - Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
    - Click the button to start disabling the logs when prompted by the dialogue
    - Click the button to confirm the "Logs are disabled" dialogue
    You can send these log files, system information details to [email protected] mailbox.
    Please mention your discussion forum username and link the body of the email so that it would be easier for us to know.
    Regards

  • Ovi Suite does not recognise special MP3 files

    My Ovi Suite does not import some of my MP3 files, even though they have proper ID3 tags (there are even albums where some files are recognised and others not, although I can see no difference in the "quality" of the tags). If I directly choose one of those to add, the program always states "0 files added".
    I would like to get ALL of my MP3s (approx 2GB) into Ovi suite, not just 80%. Can anyone give me a hint why Ovi suite dislikes some of my files?
    Thanks!
    Fabian

    Hi,
    Thank you for your post on Nokia Ovi Suite
    Could you please provide with some samples of the MP3 files ( 2 or 3 of them).
    You could either attach it here or you can upload them on Files on Ovi.
    To upload them on Files on Ovi, follow the steps below:
    1. Log into Ovi.com
    2. Click on files
    3. Type in your username and password
    For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
    4. Click Download and install the file connector.
    5. Then you will find the Sign in to Ovi Files icon in the desktop.
    6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
    7. It will connect to ovi.com again. Login with username and password. 
    8. Left pane shows the directory like the windows explorer.
    9. Anytime file status will show the respective file/folder
    10. Select the file which you want to send and then right click the file and select the option send.
    11. Type the email address [email protected]
    12. Select the epiration date and then add comments if any.
    13. Then select the option to store in anytime file.
    The email receipient will receive an email with a link to download the file.
    Looking forward to hear from you at the earliest

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