Ovi Suite doesn't detect Phone

Well I have N97
Used to have problem 'USB phone parent' driver couldnt be instaled - Just done PC suite cleaner and fixed that problem.
Now its installed driver wise, so 'My computer' sees N97, and phone says its in PC suite mode BUT
Ovi suite doesn't detect it. I tried 'add new device' it still didnt find it.
I can browse it fine through my computer.
And before you say - yes phone is in PC suite mode.
I also just did hard reset of phone

Please follow the steps provided below and check.
Uninstall the following from add/remove
- Nokia Ovi Suite
- Nokia Connecting cable driver
- PC Connectivity Solution
Then go to device manager ( Right Click My Computer-Manage) then ports- Uninstall all the ports which is by name nokia (
there might be multiple entries, but remove them), but please dont remove any other from there which might lead to
malfunction.
- go to C:\Documents and Settings\All Users\Application Data\OviInstallerCache and remove all the sub folders inside that.
For windows vista and windows 7 it will be C:/Program Data/OviInstallerCache
- Restart Computer
- Download and install ovi suite
- Restart computer
- Then connnect the device and wait till all the drivers are downloaded.
- Then launch Ovi Suite connect the device.
This has solved the issue in many cases.
Hopefully this works.
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

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Ovi suite fails to detect my phone [C6-01]

Hello there,
When i connect my phone to pc (ovi suite mode selected in phone) ovi suite isn't detecting the phone. But the same phone when connected to my friends pc it gets detected.
I have tried installing different versions of ovi suite but leading to the same results. I don't know what is the problem.
Looking forward for a solution..
Thank you
Solved!
Go to Solution.

Hi,
Please check:
Phone time and date is properly set
SIM card in phone
Free memory available in phone's C: drive
If you have a separate Nokia Software Updater application in use, download the latest Nokia SW Updater and install.
If it does not help:
-Go to Program and Features or Add remove in Control Panel
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Uninstall also:
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Then restart computer.
- Download and install latest Nokia Ovi Suite
http://europe.nokia.com/support/product-support/nokia-ovi-suite/compatibility-and-download
- Restart Computer again
- Connect the device, do not open Nokia Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then launch Nokia Ovi Suite.
- Check for the issue
I hope this helps.
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Ovi Suite can't detect my device

I have to connect my C6 to Ovi Suite but why is it that Ovi can't detect it? I connected my phone by the use of both USB and Bluetooth, and both won't work. Help please :-( Thanks!

Hi qwertyuiop1,
I had this issue as well, but I performed a repair of Nokia Connectivity cable driver and then it started working fine.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

Ovi Suite unable to detect my 5230

Hi,
I had been using Ovi Suite to sync my PC and 5230 and was having no trouble. But I tried connecting today (almost afetr a month's gap) and now the Ovi suite doesn't recognize my mobile....
My PC is able to recognize the device but Ovi doesn't. And I've updated the Ovi suite too. Please help...

Hey,
Hav u checked this post?
/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
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Nokia N8: SW Update app or Ovi Suite won't detect ...

I've seen about the brand new camera mega update and I want to get it on my Nokia N8. But neither the SW update app on my N8 nor Nokia Ovi Suite detect this update. I tried but they both say "all apps up to date" / "No updates available."
Please help me with this
Solved!
Go to Solution.

Raiyansp wrote:
I've seen about the brand new camera mega update and I want to get it on my Nokia N8. But neither the SW update app on my N8 nor Nokia Ovi Suite detect this update. I tried but they both say "all apps up to date" / "No updates available."
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Ovi Suite doesn't recognize my N97's PC Suite sett...

Hi all. Sorry if this is a double post. I tried searching, but didn't find anything.
I've recently tried to transfer music from my PC to my Nokia N97. I did this once before using Ovi Suite with no problems, but now I'm having some serious trouble.
When I plug my phone into a USB port, it asks me the USB mode I want to use, and I select PC Suite, however it then tells me to reconnect my device using PC Suite mode, which I already have done! It doesn't matter how many times I do it, Ovi Suite is adament that my phone is connected in file transfer mode. I've downloaded all the updates, but it hasn't helped.
I can still connect with Bluetooth, but its slow, and if I connect by dragging and dropping (going to My Computer then to my device) then the music doesn't actually show up in my phone.
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If you set Ovi Suite to full screen, does your computer not remember that setting? It should make Ovi Suite fit to screen.
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Ovi Suite does not retreive phone data after conne...

Dear members,
Im using Nokia 5230 and i tried connecting my phone with Nokia PC suite and Ovi suite. Im successful with PC suite and Im able to access everything. But in Ovi suite, the mobile is being detected and shows my mobile model in the connected devices but still the phone data are not retrieved. It shows a processing icon below the device name which can be seen from the file I have attached here and it does not show any of my phone data i.e. Contacts, messages, photos, etc. I tried the solutions posted in a similar topic ("Ovi Suite + 5230 USB not working") but I could not find a way. Kindly give me a solution so that I can use Ovi Suite effectively.
Attachments:
Nokia Ovi Suite connected to 5230.JPG ‏60 KB

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Nokia suite doesn't detect n8 via USB, but i can a...

Nokia Ovi suite has suddely stopped detecting my N8 today. I didn't face this problem till yesterday. I can stil access the phone's memory via windows explorer.
I have made any changes to setting either on the phone or my laptop.
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Do you have the facility to try setting up Bluetooth connection instead?
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Ovi Suite doesn't work properly

Well, I recently installed the Ovi Suite and it hasn't been useful at all. As soon as it boots up, it gives me an error message like: "It wasn't possible to read the tracks". And when I try to import music from the pc, the same message appears and it won't import my music. This is extremely annoying, 'cause now I can't transfer my songs to the phone.. Anyone knows how to solve this?
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OVI SUITE
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
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Language: English
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Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 2180)
N86
Ver: 20.115
Date: 21/09/2009
Vers: 20.115.54.1
Lang: 01
Model: N86 8MP
Type: RM-484
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Ovi suite doesn't recognize device

Hello, new problem:
I start ovi suite as always.
I connect my cellphone N97 with usb, as always.
New: ovi suitedont recognice my decive!!
Reinstall Ovi..connect..nothing.
Connectivity N97: usb modus.
I realy dont know what to do.
Does anybody recognise the problem and know the solution for it?
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Holland

Hi,
I donot have any problem with my N97.
I am not sure this will solve your problem but you can try this?
1. Uninstall Nokia Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove
2. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart your PC
4. Download and install latest Nokia ovi Suite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Restart PC again and try to use NOS
if this does not help then check whether you are using latest phone software or not. you can upgrade your phone software by following bellow mentioned steps...
**** before going for upgrade donot forget to take backup else you might loose your phone data****
1. Download Nokia pc suite and use NSU or Nokia ovisuite (For Windows User only)
2. Try over the Air update (MAC/Windows User)
If your mobile data rates allow, try doing an over the air update. Support varies by phone, variant and software
Go to tools >Utilities> Device manager (location may vary by device)
There should be an updates tab
This functionality may not be available in your device. Contact your service provider for more information
To view or update the current software version of your device or to check the date of a possible previous update, select Menu> Tools> Utilities> Device mngr
To check whether software updates are available select Options> Check for Updates
First off BACK UP YOUR DEVICE! make sure you have a back up of the memory card and also the device memory and make sure that the battery of your device has enough power or connect the chager before starting update. To start the update select access point. The device starts to download the device data.
When the data is downloaded the update description is displayed. Select Accept to accept the download of the update package or cancel to cancel the download. IT may take several minutes and you can use your device during the download but not during installation time.
Server Profile Settings
Menu> tools> utilities> Device Manager
to add a new server profile seleat Options> New server profile.
Contact your service provider for correct settings
Server name- Enter a name for the configuration server
Server Id- Enter the unique ID to identify the configuaration server
Server Password- Enter a password to identify your device to server
Access point- Select the access point to connect to the server
Host Address- Enter the url address of server
Port-Enter the port number of the server
User name & password- Enter your username and password for the server
Allow configuration- To allow receiving configuration settings from this server select yes
Auto Accept all requests-To have your device ask for your confirmation before accepting configuration from this server. Select NO
Network Authentication- Select if network authentication is used. Enter your Network username and Network password to identify your device to the server.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite doesn't see music on SD card + Won't use...

I seem to have to problems with Ovi Suite - Or is it just me?
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(2) Ovi Suite won't let me nominate my music library location, because it isn't on the C drive.
Effectively, I can't use Ovi Suite for my music for these 2 reasons - Currently I'm using drag & drop to load music onto the N8
Thanks
Okama

Hi Brett
Things have moved on today.
I have a long conversation with Canon and finally got the images off my camera by connecting it directly to my iMac and using Canon's EOS Utility to download the images. The EOS Utility saw both yesterdays images and the ones taken last Saturday.
I have to say it took several attempts to finally get all the images off the card and a similar number of attempts to get Lightroom to import them - but it has been achieved.
Interestingly the chap at Canon said that they (Canon) believe there is a problem with Lightroom's Library (not quite sure how I go about proving that). Anyway I have tried formatting the offending SD Card and none of the images are deleted which leads me to suspect, as you do that it might be a faulty SD card.
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OVi Suite is destroying OUTLOOK phone number form...

I have formatted my Outlook phone numbers the standard way +49 (yyy)xxxx. With Ovi Suite sync of contacts, the brackets are now removed from the phone. Since you cannot specify the sync direction the reformatted phone numbers are soon or later ending up in Outlook. The issue: I don't know which part of the number is area code and what is the number. I had to retype all my 250 numbers using a 10 year old printout. This is not acceptable.
My OVI Suite is the current and called now Nokia Suite.
Best is to remove that stupid filter or allow for synch direction in OVI Suite.
Is there a solution that I have overlooked or do I have to install the old PC Suite in addition for syncing contacts?
I cannot not live with this issue.
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Hi Hunchback,
why can't we just have a software switch or sync by directions as in PC Suite? As I said even when I do not touch my contacts in the phone I have all Outlook contact formatting removed . I have definitely not touched all contacts in the phone. I assume it happend when you reload backups on the notebook, reinstall Ovi Suite and then synch.
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Ovi Suite Crashes When Connecting Phone: How to re...

Ovi locks up a minute or two after connecting the phone, always.
Cannot do a backup. Cannot do Outlook synchronization.
Initially it worked for a while.
How do you reset synchronization to start over?
What Ovi Suite files do you delete on the phone to do a synchronization reset?
To use maps properly, you need Ovi Suite.
Configuration Details:
XP SP3, 1GB of memory
Nokia 5800 XpressMusic, Model: 5800d-1b RM-428
Ovi Suite Now Uninstalled: V2.2.0.241
PC Connectivity Solution Now Uninstalled: 10.24.0.0
With Firmware: V40.2.005 was able to download maps.
After updating to firmware to: V50.2.005 phone connection crashes began.
Phone itself is working ok.
My solution:
Remove Ovi Suite & all traces of Nokia on PC.
Install PC Suite.
Now sync'ing works fine.
Notes:
* All other devices work fine on same USB connection.
* Rebooting makes no difference.

Hi Biff 27,
Thank you for your valuable post. In order to narrow down what exactly is causing this crash, please provide us with the following information
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
Device info (*#0000#)
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the program". Do not click either yet! Leave that pop up open.
- Open Task Manager (e.g. press CTRL-SHIFT-ESC simultaneously).
- Find NokiaOviSuite.exe from the processes list in Task Manager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this email.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here are the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.

Ovi Suite doesn't have an application installer?

Hello :-)
when i used the PC Suite, i could double click a sis or jar file on my pc and if my phone was connected via bluetooth, the installer was automatically transfered to the phone and the installation started. since i installed the new ovi suite this behaviour is missing?! is this feature coming later?
V21.0.025 » 04-09-2007 » RM-356 5800 XpressMusic » Language pack 01

If you mean by the new Ovi Suite i.e Ovi Suite 2 then yes there is no app installer, I installed it a couple of hours ago, it's sleek and nice but then I realized that it didn't have the app installer so I downgraded to my previous Ovi. It's a beta version so may be they'll include it later, I have no idea, but without the app installer Ovi Suite = Epic Fail
Nokia 3230, Nokia 6255i, Nokia 6500s, Nokia N72, Nokia N95 8GB, Nokia 5800 XM, Apple Iphone 3G

Ovi Suite doesn't detect Phone

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