OVI SUITE Doesn't update my contacts

Hi, I have a E71 and a new C7.
I use OVI to keep contacts up to date between the two phones.
Now I experienced trouble when I want to sync my contacts from my E71 if I previously used OVI to sync contacts for my C7.
I proceeded as follows: Start OVI,connect C7, sync contacts. exit OVI. than: Start OVI connect E71 start sync. contacts.
I got this error message: 80043bd4
I tried as suggested to disconnect, switch off computer and also to repair sync.
NO WAY still impossible to sync.
I also backed-up my E71 and tried again. no way.
Any help ???

Nokia's unreliable Ovi suite lies to me as well to other posters here. Ovi release v.~284 wastes my time by repeatedly claiming it has synced my Contacts data & Calendar items, when in fact it has failed to do so.
Upgrading and re-installing various Ovi versions have brought no improvement. My handset is a 6220 Classic, my laptop runs Outlook 2007 on Windows 7, and connects via USB cable. So please, Nokia, no excuses about any rare combination of equipment or legacy applications!
When backed up, my 1500-plus contacts & 1000-plus calendar entries in Outlook contribute to a 105 MB file. That should be no problem, though, given that a 2GB memory card is installed in the 6220's expansion slot. And I keep very few photo or music files (less than 10) on the 6220.
On similar boards as this, I notice several posters complaining from as early as 2009 about Ovi's frequent shortcomings with syncing. A shame, then, that two years of Ovi clearly haven't been enough for Nokia to sort out its problems. Its Nokia predecessor PC Suite was intuitive & reliable; Ovi is neither of these things.
I hope a Nokia technican reading this board can a) remedy Ovi's failure here and b) apologise for its waste of users' time.  The wider, clever choice for Nokia would be to dump unreliable Ovi, and put its development & support budget back into PC Suite.
In anticipation of a helpful reply from a Ovi technician, who knows Windows 7, and the 6220 handset.
A Thurston, London

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i just download nokia ovi suite, nokia software updater, and cable driver.
but when i update the phone, the program is not detect the firmware.
my model nokia is Nokia C3-00.
the lastest firmware i update is V 07.20
i want to download V 08.63
thankyou
(sory my english bad)

Unfortunately your dad has bought you a counterfeit phone.
It isn't a nokia, it does not contain nokia parts and it doesn't have a nokia operating system so it isn't compatible with nokia software. It is impossible to make it work with nokia software,
The reason I can say for certainty that it's a fake is because it gives you the "webcam" option. Nokia's do not do this but fakes nearly always do.
Best thing to do with the phone is to bin it, we cannot help you with it here.

Ovi Suite doesn't detect Phone

Well I have N97
Used to have problem 'USB phone parent' driver couldnt be instaled - Just done PC suite cleaner and fixed that problem.
Now its installed driver wise, so 'My computer' sees N97, and phone says its in PC suite mode BUT
Ovi suite doesn't detect it. I tried 'add new device' it still didnt find it.
I can browse it fine through my computer.
And before you say - yes phone is in PC suite mode.
I also just did hard reset of phone

Please follow the steps provided below and check.
Uninstall the following from add/remove
- Nokia Ovi Suite
- Nokia Connecting cable driver
- PC Connectivity Solution
Then go to device manager ( Right Click My Computer-Manage) then ports- Uninstall all the ports which is by name nokia (
there might be multiple entries, but remove them), but please dont remove any other from there which might lead to
malfunction.
- go to C:\Documents and Settings\All Users\Application Data\OviInstallerCache and remove all the sub folders inside that.
For windows vista and windows 7 it will be C:/Program Data/OviInstallerCache
- Restart Computer
- Download and install ovi suite
- Restart computer
- Then connnect the device and wait till all the drivers are downloaded.
- Then launch Ovi Suite connect the device.
This has solved the issue in many cases.
Hopefully this works.
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

OVI suite can't update the support softare on my N...

Whatis that ?
A few days ago everything was ok...But now ;
everytime i startup ovi suite and connect my N97 i get the error messag:
"Installation Failed"
Support software installation failed.

/t5/Nokia-Ovi-Suite/Unable-to-update-support-software/td-p/711586
This is a known issue without any solution yet.. But as per my experiance there is no problem in the functionality... If any problem try the Nokia PC Suite instead...
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

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Hi,
I'm very very disappointed with this new suite, but I had to start using it as Nokia PC Suite doesn't work with x64 version of Windows.
Now, I'm facing this annoying issue. Fields such as "Car Phone" or Pager never get synchronized to my E90 device. Even when I'm creating a new entry on the device it doesn't sync to my OVI or Outlook!!
It looks like if the OVI suite doesn't recognized these fields at all!!!!!!
Any suggestions?????

This is OVI and Nokia style of ignorance. I have sent them several request last months, no reply at all.
They don't batter about this issue at all. I have the same problem on my N8 and from what I can see, Nokia has forgotten to implement Carphone in Nokia Suite, which I expect to be an easy task for them to solve.
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Hi,
I am using right now the latest for me available version of Ovi Suite 2.2.0.245 but the problem started to appear 2 or 3 updates before already.
I am using Ovi suite on a Vista 32bit german machine.
My mobile is a E71 v400.21.013 connected normally via Bluetooth (but cable shows same problem)
I started to define some contact details (e.g. mobile (home) as default for phoning and sms) and now ovi suite syncs and shows everything but theses defaults. On the mobile the details are still there (luckily).
The messages part of the ovi suite shows for those entries just the numbers and not the contact names anymore.
Can someone tell me how to fix it or at least how to undefine these standards?
Thanks in advance

Hi issue fixed by pressing "Refresh " in the choose receipt screen .
regards
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Ovi Suite 3 Crashes when syncing contacts on N8

I've updated Ovi Suite and even rebooted my PC like it asks but when Ovi Suite gets about a third of the way through syncing the contacts it crashes:
"Nokia Ovi Suite has stopped working"
Doesn't give much more info except for Debug/Close.
Does anyone have any solutions or clue as to what it will be doing at that point to crash it?
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Vortigern666 wrote:
I've updated Ovi Suite and even rebooted my PC like it asks but when Ovi Suite gets about a third of the way through syncing the contacts it crashes:
"Nokia Ovi Suite has stopped working"
Doesn't give much more info except for Debug/Close.
Does anyone have any solutions or clue as to what it will be doing at that point to crash it?
(Windows 7 32)
Same thing happened to me.
I tried same with N97 and it works ok.
Once some of the contacts were syncedand all of them 3 - 6 times.
Any idea where to find a fix?

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How do I recover this vital information?
Info:
Phone: Nokia 6220c
Nokia Ovi Suite 2.1.1.1
Nokia PC Suite 7.1.40.6
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.12.0.60423
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
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Language: English
Detected internet browsers:
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- Mozilla Firefox 3.6.3 (Default browser)
Detected Bluetooth stacks:
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Hi Jonathan
Has anybody replied to your questions?
I am finding the same problem and have not found anything in the different forums nor even the 'experts' at Nokia have been able to respond.
Thankx

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Have a strange problem. OVI Suite sees my N8 and I can update programs and OS on it.
But when I try to sync contact or messages it either closes or gives an error.
Also it can't connect to maps server (but that is and old problem, long time since worked).
Hav tried complete uninstall (and cleaning files and registry).
And have tried both USB and BT (both sees phone all right).
Can also browse phone memory in Explorer.
See enclosed images for errors. Any ideas?
Lars-Erik Østerud - http://www.osterud.name/nokia.html
Attachments:
Image1.png ‏3 KB
Image2.png ‏4 KB
Image3.png ‏4 KB

Hi LarsErik/Piv1978,
Thanks for reporting the issue.
Could you please fill in the detailed error reporting form which is available in the following link.
http://tiny.cc/ja40z
This will help us understand your issue better. Please don't forget to attach logs/crashdump and relevant screen-shots.
BR,

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Hello, new problem:
I start ovi suite as always.
I connect my cellphone N97 with usb, as always.
New: ovi suitedont recognice my decive!!
Reinstall Ovi..connect..nothing.
Connectivity N97: usb modus.
I realy dont know what to do.
Does anybody recognise the problem and know the solution for it?
Thanks,
Renee.
Holland

Hi,
I donot have any problem with my N97.
I am not sure this will solve your problem but you can try this?
1. Uninstall Nokia Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove
2. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart your PC
4. Download and install latest Nokia ovi Suite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Restart PC again and try to use NOS
if this does not help then check whether you are using latest phone software or not. you can upgrade your phone software by following bellow mentioned steps...
**** before going for upgrade donot forget to take backup else you might loose your phone data****
1. Download Nokia pc suite and use NSU or Nokia ovisuite (For Windows User only)
2. Try over the Air update (MAC/Windows User)
If your mobile data rates allow, try doing an over the air update. Support varies by phone, variant and software
Go to tools >Utilities> Device manager (location may vary by device)
There should be an updates tab
This functionality may not be available in your device. Contact your service provider for more information
To view or update the current software version of your device or to check the date of a possible previous update, select Menu> Tools> Utilities> Device mngr
To check whether software updates are available select Options> Check for Updates
First off BACK UP YOUR DEVICE! make sure you have a back up of the memory card and also the device memory and make sure that the battery of your device has enough power or connect the chager before starting update. To start the update select access point. The device starts to download the device data.
When the data is downloaded the update description is displayed. Select Accept to accept the download of the update package or cancel to cancel the download. IT may take several minutes and you can use your device during the download but not during installation time.
Server Profile Settings
Menu> tools> utilities> Device Manager
to add a new server profile seleat Options> New server profile.
Contact your service provider for correct settings
Server name- Enter a name for the configuration server
Server Id- Enter the unique ID to identify the configuaration server
Server Password- Enter a password to identify your device to server
Access point- Select the access point to connect to the server
Host Address- Enter the url address of server
Port-Enter the port number of the server
User name & password- Enter your username and password for the server
Allow configuration- To allow receiving configuration settings from this server select yes
Auto Accept all requests-To have your device ask for your confirmation before accepting configuration from this server. Select NO
Network Authentication- Select if network authentication is used. Enter your Network username and Network password to identify your device to the server.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite doesn't recognize my N97's PC Suite sett...

Hi all. Sorry if this is a double post. I tried searching, but didn't find anything.
I've recently tried to transfer music from my PC to my Nokia N97. I did this once before using Ovi Suite with no problems, but now I'm having some serious trouble.
When I plug my phone into a USB port, it asks me the USB mode I want to use, and I select PC Suite, however it then tells me to reconnect my device using PC Suite mode, which I already have done! It doesn't matter how many times I do it, Ovi Suite is adament that my phone is connected in file transfer mode. I've downloaded all the updates, but it hasn't helped.
I can still connect with Bluetooth, but its slow, and if I connect by dragging and dropping (going to My Computer then to my device) then the music doesn't actually show up in my phone.
Can anybody give me some advice on what to do?
Thanks

If you set Ovi Suite to full screen, does your computer not remember that setting? It should make Ovi Suite fit to screen.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

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Connectivity Cable Driver 7.1.31.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
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Ovi Desktop Sync Engine 1.3.0.32
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I have found two contacts with mixed up data, so far, out of 2090 contacts.

N97 Firmware updates but Ovi suite and SW update t...

I have updated my firmware to the version 11 twice now. Once using the Ovi suite and once using th PC Suite Software updater. When I go to the SW update app in my N97 it still says "Phone Software - Important" but the details just say it's the same firmware update I've already gotten. I'm thinking this may hinder my ability to get the new NGAGE, Maps, etc. updates. How do i fix this?
Thanks for the help!!

try this *#7780# default code is 12345 you will not lose any data, you will have to reset your settings possibly. and then turn the phone off for few minutes. turn in back on , go to the software update in the application folder and refresh the avaliable updates by going to options on the left hand side. see if this will help any
oh and btw you have updated your phone you can check this by *#0000# pluging this in if it is v11 you are good to go
Message Edited by radical24 on 15-Jul-2009 03:51 PM
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Ovi suite, Nokia Software Updater and my Nokia 573...

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Could you please provide us more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite won't update...

Hello there.
I got the latest Ovie suite.It tells me, that Ovi PC Suite has update.When I press Update it says it's 17 mb.I Confirm that and the program begins downloading that update and could't finish it.It says one minute left and 1 MB remaining.After that it says 580 minutes remaining, 1000 minutes remaining and so on...Is there anyway to download the update separate ? Ad is this a bug ?
P.s. I'm using Windows 7 x64 Genuine copy
Attachments:
Untitled.jpg ‏53 KB

Hi,
this problem was here at least twice already. Problem is in Eset NOD32 antivirus. Just turn off web protection in NOD32 for a time you update Ovi Suite and that it will work just fine. Do not forget to turn it on again after you finish updatitng.
Jerry

OVI SUITE Doesn't update my contacts

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