Ovi suite fails to work on PC

Hi plwase bare with me I am not very up to date with mobile phones especially smart phone..so idiots guide language please...
I have installed ovi suite on my window 7 laptop however sometimes it stops working really annoying when dowloading...and now it won't open on my PC at all...
any suggestions please......

Hi,
You should try to use the web installer from here http://europe.nokia.com/support/download-software/nokia-ovi-suite try to use repair and see if that will help you.

Similar Messages

  • Ovi Suite 2 Stopped Working~Windows 7 64-bit

    My English is not good please forgive me
    I was in Beijing, China user, I use Ovi Suite, download a map of Beijing documents, Ovi suite shows "preparing to download the map", the pop-up "Ovi Suite 2 Stopped Working". Why? Why is this the case?
    I am very depressed
     Ovi Suite 2 Stopped Working
    Nokia Ovi Suite 2.1.1.1
    PC Connectivity Solutions 10.6.2.0
    Data cable driver 7.1.27.0
    Nokia Ovi Suite Update 2010.6.0.60359
    Maps Service API 3.0.38.0
    Nokia mPlatform 2.6.86
    Ovi Desktop Sync Engine 1.1.0.82
    Operating system:
    Microsoft Windows 7 64-bit versions
    Language: Chinese (Simplified)
    Detected Internet browsers:
    - Microsoft Internet Explorer 8.0.7600.16385 (default browser)
    Detect Bluetooth stack:
    - Microsoft (Version: 6.1.7600, version: 16385)

    Hi, I had about the same problem for weeks.
    System: Windows 7 Professional X64, no SP
    Ovi Suite: 2.1.1.1
    Device: Nokia N97, SW 21.0.102, Special-Software 21.0.102.238.03
    Language: All systems and devices in German
    After I installed Ovi Suite from the scratch, after freshly installed Windows 7 System, it ran correctly.
    So I installed and configured the Windows System like I want it. After quite some time, the Ovi App began to hang and did not work properly anymore.
    A reinstall of the Suite led into the above mentioned problems. It just hung up, right after start. No possibility to connect the mobile device or configuration.
    The main message I got from Windows message report was that Nokia M Platform lost its connection. Nokia M Platform 2.6.86 (NLib 0.8.552)
    Another earlier message said: Nokia M Data Store opened at location "C:\Users\USER\AppData\Local\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
    I checked the path and the datastore and renamed "\Thumbnail\DataBase\MDataStore.db3" to "MDataStore.db3_old" and also "\Nokia Data Store\DataBase\MDataStore.db3" to "MDataStore.db3_old".
    Now the installation runs fine again and the Ovi Suite does not hang anymore. The only disadvantage in my case was, that I use the Nokia Music Player and all my playlists etc. were gone after I renamed the database.

  • Ovi Suite 2 Stopped Working

    Hi,
      Suddenly, when I try starting Ovi Suite it crash with this error
    "Ovi Suite 2 Stopped Working"
    My System:
    * Windows 7 32-bit
    * Ovi Suite 2.1.1.1
    I uninstalled EVERYTHING that has Nokia name then rebooted, reinstalled Ovi Suite 2.1.1.1 again but same problem!!
    Any guess what would be the cause/solution?
    Cheers,
    Abdul

    More info
    Faulting application name: NokiaOviSuite.exe, version: 2.1.1.1, time stamp: 0x4b857b2b
    Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1743c1
    Exception code: 0xc0000005
    Fault offset: 0x0003b690
    Faulting process id: 0x6ec
    Faulting application start time: 0x01cb11181566f1fb
    Faulting application path: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
    Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
    Report Id: 54c2367b-7d0b-11df-aba3-8d25d13970e5

  • C7 Connection to OVI suite fail

    Still having problems connecting C7 to Ovi Suite. No way to update software. None of sollutions on support discussions helped. After plugging in USB cable Suite fails to recognise C7 device. After plugging USB cable, PC registers C7 under device manager. Suite launches but fail to recognise C7. Keeps on asking to connect phone. Windows 7, 64 bit. Suite ver.: 3.4.41. Phone software 022.014.269.06

    @ 575leon,
    Could you please submit an error report first of all. Then if you have not tried yet, you could download the beta version of Nokia Suite 3.4.48. Could you also please link to the thread(s) in which you have received troubleshooting, so we know what you have already tried. 
    Hope the beta works.
    Jampe
    If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated.

  • Nokia Ovi suite STILL not working with Windows 7/U...

    Hi
    I have been waiting paitiently for around 7 months now to get a working version of Ovi Suite to use to sync my Nokia C7.
    Right now its only version 3.1.1.78 I think. I started at 2.9.X
    Ovi suite still thinks my phone is not in Ovi Suite mode. This happens only with Windows 7 laptop. Atleast now I think I can sync stuff using blue tooth. Probably Nokia expects me to copy over small video clips also with Blue tooth!!!
    When are you planning to fix? Please dont tell me to use Nokia PC cleaner - I just did that. 3 times in a row. Tried on 3 different Windows 7 laptops also.
    Thanks
    Anup
    Solved!
    Go to Solution.

    Hi Piv1978,
    Try the following workaround.
    Manual sync
    Open Nokia Ovi Suite--> Sync--> Sync option--> Uncheck the sync automatically everytime you connect the device.
    Then Sync--> Sync now--> Contact, Calendar& tasks, Messages or Notes one by one individually.
    Re-pair the "pst" and the "ost" Outlook files as in the following location.
    C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
    C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
    Right click the above mentioned exe file and 'Run' it.
    NOTE 
    It's adviced to take a back- up of the user's Outlook folders to avoid any loss of information.
    Check with Microsoft support pages for more information.
    I hope this helps you with the error code.
    Br
    Mahayv

  • Nokia Ovi Suite has stopped working

    I have install Nokia ovi suite in my pc
    but when i try to stat it
    it show me this error
    a problem caused the program to stop working correctly. windows will close the program and notify you is a solution a valiable
    please help me

    Uninstall Ovi suite; Clean windows Registry (CCleaner). Restart PC, Download and install latest Ovi Suite .
    And make sure there is no Virus, Spyware, Use a reliable Antivirus Program. Like; Avaira.
    Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
    Current Phones: Nokia N9, iPhone 4

  • Ovi Suite fails to copy videos to C7

    Hi, i have a C7 and i am having problems copying videos to the phone using Ovi Suite. I copied about 6 videos without problems and then it stopped working properly. After dragging a video to the phone it started out as usual - that is the program said - transcoding, downloading, do not disconnect your phone and after a short while said - downloading, do not disconnect your phone but the indicator bar never progressed and the program continued as such until finally i cancelled the download. If anybody has any ideas i would be grateful to hear them. I am using version 3.0.0.290

    Hi,
    When copying photos or videos to your device, make sure that you are using the memory location with the most available space. To check or change the preferred memory location select Tools  Options and go to the My Devices view.
    I hope this helps.
    Br
    Mahayv

  • N8 ovi suite connection not working and unable to ...

    Hi guys, i bought a brand new n8 today with vodafone australia, and being naturally very excited about it i tried to download some apps from the ovi store. i was prompted to download the ovi store installer, which i accepted, but when it came to installing it onto my phone i was displayed"file corrupted". i went on to ovi suite to try and install it from my pc (vista) and i was unable to update my support software, and then my phone was unable to connect to the ovi suite.
    Can someone please help me! this is literally a brand new phone and i have performed no resets, soft or hard, on it.
    Thanks, fletcher

    The splitter  coax F-connector may have been installed with a small connector wrench.  Just use a small 11mm or 7/16 in. wrench, or pliers and loosen the connector about 1/2 turn.  Then you can disconnect it with your fingers.  Make sure the cable itself is straight and not putting pressure on the connector.

  • Ovi suite fails to install on 32 bit vista pro

    when i try to install ovi suite on a 32 bit vista pro i get the error message: "there is a problem with this windows installer package. A program required for this install to complete could not be run. contact your support personnel or package vendor."
    any one any ideas as to what this program is that will not run. i am logged in as an administrator.

    Did you turn off antivirus during install? Try the latest PC Suite as well.
    http://europe.nokia.com/support/download-software/nokia-pc-suite
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • Connection E71 to Ovi suite does not work

    I am not able to sincronize my E71 using OVI suite the connection is interrupted at every attempt.
    who has found and solved the same problem?

    Well, ask who then.   Download the latest version of Nokia PCSuite, install next to OVI Suite.
    ‡Thank you for hitting the Blue/Green Star button‡
    N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

  • Ovi Suite fails updating E7-00 for Anna 1/2 and An...

    I’ve bought an E7 and immediately updated to Anna. For some reason, Quickoffice disappeared. I searched the forums and I found that the Anna I installed is in fact 1 out of 3 updates and that there are two other updates named 1/2 and 2/2 that will bring back Quickoffice. I requested the Ovi Suite to look for new updates and it could not find any. I looked again in the forums and I found a chap who suggested changing the device date to 31/8/2011. I changed the date, went to Tools/Software Update and then, Ovi found updates. I then tried to download both Anna 1/2 and 2/2 but after some twenty seconds of apparently good download speed, the download stopped and I got the following message :
    « Something’s gone wrong
    There’s a problem with installing : Symbian Anna update 1/2 and Symbian Anna update 2/2. There was a problem with downloading the application. Please go to tools > Software updates and start the download  again. »
    I retried an untold number of times and again, the same message, as above.
    At some point the software update could not  find updates anymore. So I reinstalled Anna and only then (with my device date still on August 31 2011) Ovi Suite found the updates. I retried to install them and then, exactly as above, the same message (« Something’s gone wrong etc… »)
    OK I don’t have a great internet connection but I donwload without problem huge iPhone and other updates. What should I do if anything at all ? By the way, I live in Beirut, Lebanon.
    Thanks
    Phil
    Solved!
    Go to Solution.

    /t5/Software-Updates/Symbian-Anna-Troubleshooting/td-p/1127953
    Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

  • Ovi Suite Fails to connect to Internet

    Ovi suite do not recognize when the lap top is connected to internet and trying to use the update software icon. I alreday tried downloading the software twice. What can I do?

    Anche io in Italia, dopo aver fatto l'aggiornamento di Ovi Siute, non riesco più a collegarmi a internet e quindi non posso aggiornare il mio Cellulare N97.
    ho povato a reinstallare il programma ma niente.
    C'è qualcuno che può aiutarmi?
    dkaminsky wrote:
    I have the same issue: the country is Russia, internet is up, but the Suite states that entrance to the ovi system is impossible, since it cannot connect to the server.

  • Ovi Suite doesn't work properly

    Well, I recently installed the Ovi Suite and it hasn't been useful at all. As soon as it boots up, it gives me an error message like: "It wasn't possible to read the tracks". And when I try to import music from the pc, the same message appears and it won't import my music. This is extremely annoying, 'cause now I can't transfer my songs to the phone.. Anyone knows how to solve this?
    Thanks

    OVI SUITE
    Nokia Ovi Suite 2.0.1.35
    PC Connectivity Solution 9.39.0.0
    Connectivity Cable Driver 7.1.20.0
    Nokia Ovi Suite Software Updater 2009.40.0.60128
    Maps Service API 3.0.35.0
    Nokia mPlatform 2.5.195
    Ovi Desktop Sync Engine 1.0.0.684
    Operating system:
    Microsoft Windows XP 32-bit Edition, Service Pack 2
    Language: English
    Detected internet browsers:
    - Microsoft Internet Explorer 8.0.6001.18702
    - Mozilla Firefox 3.5.5
    Detected Bluetooth stacks:
    - Microsoft (Version: 5.1.2600, Build: 2180)
    N86
    Ver: 20.115
    Date: 21/09/2009
    Vers: 20.115.54.1
    Lang: 01
    Model: N86 8MP
    Type: RM-484
    Cannot sync music from XP to N86, no way to tranfer music.
    Can anybody help?
    Thanks

  • Ovi suite fails to detect my phone [C6-01]

    Hello there,
    When i connect my phone to pc (ovi suite mode selected in phone) ovi suite isn't detecting the phone. But the same phone when connected to my friends pc it gets detected.
    I have tried installing different versions of ovi suite but leading to the same results. I don't know what is the problem.
    Looking forward for a solution..
    Thank you
    Solved!
    Go to Solution.

    Hi,
    Please check:
    Phone time and date is properly set
    SIM card in phone
    Free memory available in phone's C: drive
    If you have a separate  Nokia Software Updater application in use,  download the latest Nokia SW Updater and install.
    If it does not help:
    -Go to Program and Features or Add remove in Control Panel
    - Click Nokia Ovi Suite
    - Click Uninstall
    Uninstall also:
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    - PC connectivity Solution
    Then restart computer.
    - Download and install latest Nokia Ovi Suite
    http://europe.nokia.com/support/product-support/nokia-ovi-suite/compatibility-and-download
    - Restart Computer again
    - Connect the device, do not open Nokia Ovi Suite and wait for all the driver to be loaded by windows.
    - Once done then launch Nokia Ovi Suite.
    - Check for the issue
    I hope this helps.
    Br
    mahayv

  • Nokia Ovi suite fails to download with message 'Do...

    I've tried connecting my E72 to both a Windows 7 and a Windows XP machine, and I get teh same message - 'Failed: Download file invalide'.
    Is anyone else seeing this and does anyone know of a solution?
    Thanks,
    Steven

    Hi StevenLyall
    After connecting the phone to your pc, a message appears on your phone screen, choose Pc Suite mode.
    If that didn't show up, go to Menu --> Connectivity --> USB --> and choose Yes in Ask on connection
    I hope that works , and please let me know
    Phones I bought from 1st till now:
    3210 / 3310 / 3410 / 6310 / 6600 / 6020 / N72 / E51 / X2-00 / 5310 xpress Music / E90 Communicator
    If you like my post or it helped you, Give me Kodo

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