Ovi Suite hangs on sync

Hello, I just bought a Nokia N8 and wanted to sync with Outlook. The first time it worked, but after removing the phone and reconnecting the sync hangs at different stages. Sometimes in the preparation stage "Synchronisation wird vorbereitet", sometimes during sync. There is no error message, why it hangs. After deinstalling and removing any phone specific drivers from device panel I reinstalled the Ovi suite. First sync worked, second not. In my opinion, regular reinstallation for every sync is no option. Any other ideas? Windows 7 pro 64 bit, Ovi suite 3.0.0.290, Outlook 2003.

Hi,
N8
Win7 x64
Ovi 3.0.0.290
I have exact same problem as OP.
I spent 4 hours this morning attempting to sync contacts, which I eventually managed to do.
I am now trying to sync Calendar & Tasks, but having no luck. Ovi always hangs with one of two possible status messages (both of which were originally described by OP).
Either:
...or...
I have tried all suggestions put forward by mahayv in this thread, up to and including deletion of the MDataStore.db3 file. BTW, deleting this file did not make Ovi Suite lose all contacts, messages etc., as mahayv indicated it would.
When Ovi hangs on Sync, and I attempt to cancel, it then hangs again with the following message:
After I then shut down Ovi, using File > Exit, both the program window and notification area green "Ovi" icon disappear, but two processes are still running (namely: NokiaOviSuite.exe and nokiaaserver.exe). These processes must be manually terminated before Ovi Suite can be successfully restarted. If I do not manually terminate these processes and try to restart Ovi Suite, then what happens is I get multiple copies of these processes appearing in task manager, but no Ovi Suite window will ever appear.
Bottom line: Ovi Suite is not behaving remotely as it should.
I have tried many possible solutions, suggested both here and in other threads and forums. These include:
Reinstalling Ovi Suite
Repairing Nokia connectivity cable driver
Reinstalling Nokia connectivity cable driver
"Repair Sync" option within Ovi Suite
Uninstalling ALL Nokia software and reinstalling
Restoring a C drive backup I took about a week ago (i.e. before all this started) thus giving me a "clean slate" from which to try again
I sincerely hope this issue is being taken seriously, as from my various net wanderings it looks like many people are having connectivity issues with Ovi Suite. FWIW, I get the impression that the common factor is Windows 7 x64.
As people have mentioned previously, Ovi Suite is a big let-down at the moment. I really like my N8, but the longer I am without calendar sync, the bigger a problem this is going to become.
Thanks mahayv for helping out so far - I really hope we can get to the bottom of this.

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80043c0b"
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OVI suite does not sync with Outlook, PC suite doe...

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PC Connectivity Solution 10.50.2.0
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Maps Service API 4.0.24.1
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Nokis Ovi suite, unable to sync. contacts

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Dear cricfancy,
I also do the same as you PIM data with PC suite and multimedia with OVI both the latest versions. The reason is that I wish to sync PIM with my work computer which syncs to an exchange server and I want to keep my multimedia on my private PC (I also like the archive of my SMS). The problem is that at some point (unfortunately I don't know exactly what I have done - I have posted previously on this but no replies) my multimedia has stopped syncing to OVI. The USB and bluetooth connections to OVI suite are succesful but OVI does not see the new pictures and SMS that are not synced. Sync is successful but it reports that there were no transfers.
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As per your following words
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I've never been able to sync my photos etc between my N82 (V20.0.062) with ovi Suite. PC Suite works just fine, it syncs my calender, photos & videos etc without any issues at all but not Ovi. Am I missing something? I really want to use the new features in Photos such as the timeline etc but it just won't let me darn it!
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Ovi suite hanging on winxp64

hello,
My ovi software hangs 3.0.0.284 when I USB connect my X3 nokia to the PC winxp64
All I want is to download maps to my mobile,
Help is appreciated,

Thank you for your feedback.
Could you please provide more information on this?
1. System and device Information
2. Logs
Here are the instructions for attaching log files:
- Open Nokia Ovi Suite 3.0.0.290
- Enable log gathering by double-clicking the enable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start enabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are enabled" dialogue
- Exit Nokia Ovi Suite from File - Exit. This is mandatory! Closing NOS to system tray is not enough!
- Open Nokia Ovi Suite again
- Try to reproduce the error you are reporting
- If the error still exists, double click the collect_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start collecting the logs when prompted by the dialogue
- Click the button to confirm the "Logs collect & zip finished" dialogue
- Attach the NOS2_logs.zip file in C:\Temp\NOS2 folder and screenshots in the error reporting form
- Go to your %TEMP% folder, which can be found by entering %TEMP% to the Windows Explorer's address bar. Then search debug_log_date.txt in this folder, where date is the current date (or choose the latest one) and attach also this file in the error reporting form. The exact %TEMP% folder paths are:
In XP: C:\Documents and settings\your_username\LocalSettings\Temp\
In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp\
- Disable log gathering by double-clicking the disable_logs.js file in installation folder C:\Program Files\Nokia\Nokia Ovi Suite
- Click the button to start disabling the logs when prompted by the dialogue
- Click the button to confirm the "Logs are disabled" dialogue
If you get a crash, please provide us the crash dump
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- You can now zip and attach the dump file in next question but the maximum size of one file is 50 MB. If the size is larger you can upload the file on any file upload server and write the link in the text box below.
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
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- You can now zip and attach the dump file in next question but the maximum size of one file is 50 MB. If the size is larger you can upload the file on any file upload server and write the link in the text box below.
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OVI Suite STILL cannot sync to a network drive

What is the point of having a support forum when everything gets ignored!
What is the point of having a feedback system when it all gets ignored!
I tried to select a network drive to sync photos and videos to but it wouldn't let me! I google it only to find that in this same forum, the question has been asked and AN EMPLOYEE from Nokia suggested they'll add it. This was over 10 months ago and still in this new version, nothing has been done on that front!! I still cannot select a network drive to sync photos and videos! I can't sync to the local drive cause frankly, the space available on the N8 is more than on the local drive!!
For how long will you go on ignoring us like this???
I have been a passionate defender of Nokia since 2001 till literally 5mins ago when after downloading the new OVI suite, a simple task like syncing contacts crashes OVI time and time again.
I can't select a network drive to sync to, all my support posts for the N8 have so far been ignored!!
Do you guys actually have any software testers in the company?? Why is it that anything to do with software, you get it so horribly wrong. Whoever is running that bit of the company needs to be fired and new brains brought into the mix!
I love Nokia as a company as they're full of ideas and potential but the software guys will spell doom for you! If something so simple like syncing contacts can be missed and the software is allowed to be released to the public with that very obvious bug!! Can't you just have it so things JUST WORK?!?!
My N8 is riddled with very simple and obvious bugs that I don't know how it passed. e.g screensaver not coming on when you lock the phone - you have no idea how annoying this bug is. Also for some reason, all my widgets are now about 20% bigger meaning the contents don't fit within the confines of the widget space and information is cut off!!
I am so **bleep** with the whole company right now I'm on the brink of just throwing it all away and saying goodbye to Nokia for ever!
But fortunately, my hatred for Steve Jobs is even more and can't be bothered with Android!!
PLEASE PLEASE PLEASE SORT ALL THIS NIGGLING THINGS OUT!!!

you can find the path in the windows registry:
[HKEY_CURRENT_USER\Software\Nokia\Nokia Ovi Suite\{D995DE8A-1556-45a3-BC7A-568E63663F25}\PcPath]
or just search the registry for the path shown in the 'Photos folder location' shown in the ovi suite.
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OVI Suite does NOT sync music on the E72

Hello all,
I have OVI suite on Windows 7 and trying to sync my music.OVI suite sees all my music (in the iTunes music folder), but when trying to sync it simply stays in the "preparing sync" status forever. I left it running the whole night long and nothing happened.
Someone has a solution/workaround?
The most ridiculous aspect of this story is that the music sync works great from iTunes with iTunes agent!!!! This is absurd! A software from Apple, fooled by an open source middleware tool works better than a native super-fancy-advanced sync app!
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Message Edited by glauco_b on 24-Jan-2010 09:27 AM

Agree.
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OVI Suite Doesn't Sync Car Phone and Pager Fields

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I'm very very disappointed with this new suite, but I had to start using it as Nokia PC Suite doesn't work with x64 version of Windows.
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This is OVI and Nokia style of ignorance. I have sent them several request last months, no reply at all.
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Nokia Ovi Suite doesn't sync music anymore

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Greetings Niels

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