Ovi Suite install error
For some reason Ovi Suite on my PC (runnning Windows 7) got corrupted and I couldn't repair it, so I downloaded the Ovi Suite installer and tried to install it, and the installation failed with a message
"There is a problem with the Windows Installer package. A program required for this install could not be run. Contact your support personnel or package vendor".
Solved!
Go to Solution.
the problem is a Windows error, which involves a number of steps to fix
This is what finally resolved the problem:
1. Download and install 7-Zip application (or other Zip app)
2. Use 7-Zip to extract the contents of NokiaSoftwareUpdaterSetup_en.exe into a folder on your computer.
3. Inside that folder, locate the file Packages\NokiaSoftwareUpdater\Setup\NokiaSoftwareUpdater.msi
4. Double-click on that file to start the installation.
If the issue is still present, please try the following steps:
1. Make sure you have administrator rights on the machine
2. Open Registry (Start->Run->type regedit in Open field and click Ok)
3. Take a back up of the registry (Highlight My computer->File->Export)
4. Navigate to HK_CURRENT_USER\Software/PCSuite and delete the complete folder
5. Navigate to HK_CURRENT_USER\Software/Nokia and delete the complete folder
6. Navigate to HKEY_LOCAL_MACHINE/Software/PCSuite and delete the complete folder
7. Navigate to HKEY_LOCAL_MACHINE/Software/Nokia and delete the complete folder
8. Uninstall Nokia PC Suite
9. In Windows navigate to Start > Settings > Control Panel > Add or Remove Programs
10. Uninstall Nokia Connectivity Cable driver
11. Delete the following folders:
• C:\Documents and Settings\%username%\Application Data\PC Suite\ConfServer
• C:\Documents and Settings\%username%\Application DataNokia\ContentCopier
• C:\Documents and Settings\%username%\Application Data\Nokia\PCSync\SynchData
• C:\Documents and Settings\%username%\Application Data\Datalayer
• C:\Documents and Settings\%username%\Phone Browser (hidden folders)
12. Update Windows Installer by downloading the latest version from Microsoft
13. Use Windows Installer CleanUp Utility
14. Reinstall Nokia Ovi suite Suite
Similar Messages
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hi when i try to instal ovi suite in my pc i have this error message in the middle of the instalation in french "erreur irrécupérable lors de l'instalation" i think it is something like this in english "irrecoverable error during the instalation"
i tried to download again the aplication thinking of a corrupted download but it is the same with the 2 files.
if someone have a solution pleaseHey,
There may b many reasons for this issue, but it wud b gud if u can shore some info, when u say installation error, how r u installng? is it frm web site, CD/DVD shpped along with ur device, or from earlier instlld pc suite's notification? etc
Also does ur pc has also got pc suite installd? Though same suite can b instlld, jst clarification wll b hlpfl for our forum
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution -
Hi, I just got a new 7020 phone which came with an usb cable but no applications disk. I downloaded the latest ovi pc suite and tried to install it. After a bit it's installing I always receive a generic 1622 error and the installer quits. Stopped the avast antivirus and tried reinstalling, still no success. Any clue? The computer is an acer laptop with a centrino processor, 512mb ram and windows xp sp3.
I am not sure whether this will solve your problem but you can try it .
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there)
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please remove the programs related to Nokia.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You -
Ovi Suite install problems..
Hey ATN NOKIA CODERS! All I am trying to do is browse my backed up .nbu files but its getting silly, I shoot video clips on latest firmware and boy the camera startup is much faster I voice record wavs on my N95 and I have just tried NOKI a nice free to try app for doing just this, but no thumbnail pics of the videos and cant drag them onto say Media Player Classic or Double click to run the chosen video or wav file soo!
I have just downloaded the longwinded and large install called Ovi Suite, Microsoft Windows Media Center Failed to load error with server timeout.. great start! not! everything else installed except for oh Ovi Suite! so after its done installing Nokia Music and Photo Gallery (which wasnt as painful as installing microsofts Photo Gallery!) I hit the Synch button and crossed my fingers but when it got upto 33 images out of 197 and it died trying to transfer the videos as they showed no Preview thumbnails just blank ones and it crashed haha. in fairness I need to reboot. but I tried to run the Ovi install again to have a go at re-trying the missing errored timed out apps, but it did not show the Windows Media update or the Ovi Guide Install that failed to install, going into C:\windows\programfiles\Nokia folder I am able to sart Nokia Photo Gallery and Music and tried to goto Nokia Music site as i make music and want to submit my own tracks to sell but even that errored with server errors. try again later. will report more later, happy new year!
N95-1 (8GB-MicroSD),LCG-Audio,Fring,Nimbuzz,Skype,Youtube,iPlayer,Garmin4-GPS.Googlemaps,SkyFire,ZoneTag,Gravity, Sennheiser CX-400-IIs,500-IIs,TR-120 Wireless,HD215'S.AudioTechnica ATX-M50's.BT B-Tube BT Speaker.PC Advent 4211 (msi wind clone)
XP service pack 3
Intel Atom N270
2GB DDR RAM
Media Player Classic - K-lite Mega Codec Pack
"mistakes i've made a few... " err above post further down the page I call Ovi Suite "Ovi Guide" sorry easily done with my dislexia and bad spalling.
Ok Ovi Suites "Photo Gallery" is a pile of over inflated nonsense!!146MBs!?? I gave it a fair go and i have maxed out my ram so when I say starting Photo Gallery was slow and very painful it was very slow and very painful. The Green Ovi flash screen did not disapear for about 3 minutes. I have less than 100 pics and about 10 videos so nothing scary to deal with. Dosnt work half as well as Nokia Video Manager in PC Suite 7.1 so credit is due to Video Manager. Nokia Photo Gallery has been Uninstalled. and Nokia Music for the same reasons, it crashed trying to link to its music shop, not good. it's only at 1.1 so theres time and room for improvement so I will keep an eye on it. I now use freeware "Irfan View" free app off www.filehippo.com 1.48mbs! not 146MBs. With Irfan View installed it simply does a great job of displaying picks and videos in a thumbnail style that is very customisable so I can have black frames with black backgrounds. Videos can be dragged into Media Player Classic. Perfect simple and small in size and well coded, starts instantly. PC Suite 7.1 is great for browsing vides but NOT from .nbu's if it could it would be perfect. It's the best all rounder from Nokia yet and theres always "Noki" for browsing .nbu files.
N95-1 (8GB-MicroSD),LCG-Audio,Fring,Nimbuzz,Skype,Youtube,iPlayer,Garmin4-GPS.Googlemaps,SkyFire,ZoneTag,Gravity, Sennheiser CX-400-IIs,500-IIs,TR-120 Wireless,HD215'S.AudioTechnica ATX-M50's.BT B-Tube BT Speaker. -
Ovi Suite Installation Error (Error Code 2)
Hi I was using old OVI suite(ver: 2.x.x.x.);
yesterday I downloaded the latest version of ovi suite (3.0.0.290).
But when I m trying to install it exits with saying error code 2 what it is ????
I already removed my old ovi suite ...
I want some help on thisHello,
Could you check that the 3.0.0.290 installation file has not been corrupted during the download? This can be done by right clicking the Nokia_Ovi_Suite_webinstaller_ALL.exe. Then from the Properties -> Digital Sigantures (tab) you should be able to see Nokia signature. Select that and then push the Details button and you should see a new dialog and there the text "This digital signature is OK." if the file is valid. If you can get find the signature, the file has got corrupted and you should try to download the latest version again from here.
J -
I am using windows 7 ultimate. I downloaded ovi suite from here only http://europe.nokia.com/get-support-and-software/download-software/nokia-ovi-suite
Still i cant install.
The error says,
An error occured during the insatllation of assembly
'policy.9.0.Microsoft.VC90.MFC,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32-policy"'. Please refer to Help and Support for more information.
Please help me with this.
I can't update my device, i can't sync my contacts, music and etc....
Thanks.Hi How are you
Look i have had the same proplem that occured with you with my device
type services into the start menu search and run the entry which is listed there. Now scroll down and locate the Windows Modules Installer service and make a double click on it. Is the start type set to "disabled"? If yes, set it to automatic.
I Hope this will help you -
OVI suite Installation Error Applying Patch
Hello,
I have got an error message while installing Nokia OVI suite on my Windows 7 PC. It says Error Applying Patch to C:\Config.Msi\PT6965.tmp. Please see the attached screen shot.
I had OVI suite but I removed it by deleting the OVI folder from my programme files. Then I tried to install the new version 3.1.1.90 and I got tthis error message. Please help me in this regard.
thanks,
SHIJO
Attachments:
ovi installation error.jpg 48 KBHi,
I've got the same problem. It just happened with the new update.
windows 7 x86 all updates
I tried to uninstall but could not. I tried to complete installation and the same problem. I uninstalled everything else that referred to the nokia (NSU, etc.) and continues in it.
Please solve this problem since I am not alone.
And sorry for my bad english
greetings -
Nokia Ovi suite installation error
When trying to install Nokia Ovi suite on my computer, I am getting the mesg
"Runtime error! Program :\Program files\Nokia\Nokia Ovi suite\NokiaOviSuite.exe
R6030
-CRT not initialized"
The header on the mesg says Microsoft Visual C++ runtime library
Can someone from Nokia there help me??
Thanks
Mathew
Attachments:
Nokia error.JPG 194 KBHey Mathewtcs,
Your screen-shot shows tat u have issues with ur Microsoft Visual C++ runtime library. Update your C++ runtime library to fix this issue.
http://www.microsoft.com/downloads/en/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&dis...
http://www.microsoft.com/downloads/en/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&dis...
http://www.microsoft.com/downloads/en/results.aspx?freetext=Microsoft+Visual+C%2b%2b+2010&displaylan...
Installing these should help you
Regards
Regards
Like my post? Give me a Kudos...... Ur problem solved? Accept my Solution :-) -
Nokia Ovi suite instalation crashes
hi, I have a same problem with the ovi suite.
I can install everything but the Nokia Music software, i just bought a 5800 and I cant access nokia store or sync my music with the computer.
I installed the software that came with the CD at first, then I unistalled everything and downloaded a newer version from nokia site, but the problem still remained. I even tried to install the sofware with compatibility of Windows XP SP2.
The problem is: Nokia music (or Ovi ) called the wrog c++ library, after this error message the instalation crashes and nothing works. I have Vista Home Premiun 64Bit .
If i plug the USB cable I can use nokia PC Suite and access my phone memory.
However I cannot use the nokia store.
Please help.Hi,
My regular/initial reply to all of sort of this issues :
Do have backup of your phone data & PC registries then
Uninstall Nokia PC Suite, Nokia Connectivity cable driver, PC Connectivity solution, Nokia flashing cable driver(if any on your PC), Run PC Suite cleaner. Install latest Nokia PC Suite from europe.nokia.com/pcsuite, reboot your pc. Once pc started, connect your phone with USB in different ports of your PC and check
If you want to install OVI Suite, kindly do check in google, as last few days ovi suite's site was in maintance ....Make sure that your pc is away from all unwanted pc registries, then after installation of pc suite reboot and check. -
Hi,
By default Ovi Suite doesn't prompt for installation folder, how can i instruct the installer to install in a specific location? (e.g., on secondary hard disk, etc)
I am using Win7 x64.
Thanks,take a look at /t5/Nokia-Ovi-Suite/ovi-suite-2-2-1-13-xp-sp3-stupid-installer-crash-solved-startup/td-p/780395
N950 02-6
don't forget to click the Star if I've written something that's useful to you! -
Ovi maps-ovi suite internal error e66
I have done a hard reset on a nokia e66 with firmware 410...
When I first connected to ovi suite the maps module showed me internal error. But it wasn't any server error or try again etc...
The steps are the following:
1) Format memory card
2) Download ovi maps from nokia website.
3) Open the maps in the phone and accept all the messages
4) Connect to the ovi suite and open maps.
5) And then magically it will tell you that you need an update on the maps.
6) Now I am in this step which updating but I think it has stuck.
Shame on you nokia for all these problems for a business telephone such as e66. That's why apple is always a level ahead in its interface and is winning just from that. Simplicity just simplicity.
Solved!
Go to Solution.As it was expected I did my job with nokia map loader...http://europe.nokia.com/support/download-software/nokia-map-loader/download
And after that ovi suite opened without questions the maps.
If it is integrated in ovi suite as I read here: /t5/Maps-Navigation-and-GPS/Nokia-Map-Loader-support-dropped/td-p/700212
it doesn't work right. If it is a new map loader in ovi then nokia you have to go BACK. -
Internal error, Maps encoutered an unknown error. Try again later.
Did anyone have this error?I am getting the same error constantly. In fact Ovi maps is not even working on my phone anymore. This all started with the new Ovi Suite version they released last week. All kinds of problems with syncing and I get this error now with maps. Using an E75 with most current firmware on Win7.
-
Ovi suite - instalation freeze at 50% ...
Hello,
i have problem to install nokia ovi suite,installation starts but "freeze" at 50% see picture, i tried to let it for several hours, but no progress, any idea what to do ?
my operating system is winXP, only C drive ...
Attachments:
nokia.JPG 22 KBsolved by downloading new instalation file ...
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E75 update using ovi suite always errors 12017
Any idea why I can't get my e75 to update I always get error 12017 using ovi suite on vista or windows 7
I am using an N97.
Just updated my Ovi Suite to Version 3.0.0.284 today. The *#0000# --> Check For Updates command from the handset states "no updates available". Yet when connected with USB cable via Ovi Suite, I am informed that my handset needs to be updated from its current firmware version of 20.0.027.218.04 to version 22.0.110 (quite a few versions different, eh??).
My first gripe already is the inconsistency between what the handset reports and what OVI Suite reports.
Second of all, trying to update the device then via OVI Suite also gives the dreaded Error Code: 12017.
I too was a loyal Nokia fan for many years (10+), but my next handset in August this year will most probably be a Samsung.
Being a systems developer myself, I simply cannot comprehend how absolute utter **bleep** software such as a) Symbian and b) Ovi can be distributed by a reputable company such as Nokia who have all the resources (financially and otherwise) at their disposal to make their handsets a success. Is no-one monitoring the quality of their programmer's efforts, allowing non-QA'd software to spread its wings and enter the wide world to come and make our lives miserable?
Damn Nokia.
Regards,
J-L -
LV8,5 Dev Suite install, error "Measurement Studio for VS2003 not installed""
Hi guys,
Installing LabVIEW 8.5 Developers suite, installed LV8,5 OK, but all otehr products (CVI, Studio, etc) come up with error messages as per attached photo, "measurement Studio for VSXXXX not installed"
When should I have installed this ? which DVD has this ?
Any help apreciated
Cheers
Mathew
Attachments:
LV8.5Install.GIF 22 KBDo you want to install Visual Studio, CVI, etc.? It looks like you are running the device drivers DVD, and must have told it to install All device drivers, rather than just the ones it determined you needed when it scanned your system. So when it tries to install the device drivers for VS and CVI et al, it can't find that software on your PC. If you want that software, they would be on other CD's in your Developer's suite package. Install that, then run the Device Drivers DVD again.
If you only want to install Labview, rerun your DVD for your device drivers again, and only install the features that it wants. I find the device drivers DVD takes a long time to initialize, and I believe that is because it is scanning your PC to detect what other National Instrument products you have installed so it can populate the list of what drivers you need to install.
Message Edited by Ravens Fan on 09-18-2007 11:46 PM
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