Ovi Suite Installation error

I am using windows 7 ultimate. I downloaded ovi suite from here only http://europe.nokia.com/get-support-and-software/download-software/nokia-ovi-suite
Still i cant install.
The error says,
An error occured during the insatllation of assembly
'policy.9.0.Microsoft.VC90.MFC,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32-policy"'. Please refer to Help and Support for more information.
Please help me with this.
I can't update my device, i can't sync my contacts, music and etc....
Thanks.

Hi How are you
Look i have had the same proplem that occured with you with my device
type services into the start menu search and run the entry which is listed there. Now scroll down and locate the Windows Modules Installer service and make a double click on it. Is the start type set to "disabled"? If yes, set it to automatic.
I Hope this will help you

Similar Messages

Ovi Suite Installation Error (Error Code 2)

Hi I was using old OVI suite(ver: 2.x.x.x.);
yesterday I downloaded the latest version of ovi suite (3.0.0.290).
But when I m trying to install it exits with saying error code 2 what it is ????
I already removed my old ovi suite ...
I want some help on this

Hello,
Could you check that the 3.0.0.290 installation file has not been corrupted during the download? This can be done by right clicking the Nokia_Ovi_Suite_webinstaller_ALL.exe. Then from the Properties -> Digital Sigantures (tab) you should be able to see Nokia signature. Select that and then push the Details button and you should see a new dialog and there the text "This digital signature is OK." if the file is valid. If you can get find the signature, the file has got corrupted and you should try to download the latest version again from here.
J

OVI suite Installation Error Applying Patch

Hello,
I have got an error message while installing Nokia OVI suite on my Windows 7 PC. It says Error Applying Patch to C:\Config.Msi\PT6965.tmp. Please see the attached screen shot.
I had OVI suite but I removed it by deleting the OVI folder from my programme files. Then I tried to install the new version 3.1.1.90 and I got tthis error message. Please help me in this regard.
thanks,
SHIJO
Attachments:
ovi installation error.jpg ‏48 KB

Hi,
I've got the same problem. It just happened with the new update.
windows 7 x86 all updates
I tried to uninstall but could not. I tried to complete installation and the same problem. I uninstalled everything else that referred to the nokia (NSU, etc.) and continues in it.
Please solve this problem since I am not alone.
And sorry for my bad english
greetings

Nokia Ovi suite installation error

When trying to install Nokia Ovi suite on my computer, I am getting the mesg
"Runtime error! Program :\Program files\Nokia\Nokia Ovi suite\NokiaOviSuite.exe
R6030
-CRT not initialized"
The header on the mesg says Microsoft Visual C++ runtime library
Can someone from Nokia there help me??
Thanks
Mathew
Attachments:
Nokia error.JPG ‏194 KB

Hey Mathewtcs,
Your screen-shot shows tat u have issues with ur Microsoft Visual C++ runtime library. Update your C++ runtime library to fix this issue.
http://www.microsoft.com/downloads/en/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&dis...
http://www.microsoft.com/downloads/en/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&dis...
http://www.microsoft.com/downloads/en/results.aspx?freetext=Microsoft+Visual+C%2b%2b+2010&displaylan...
Installing these should help you
Regards
Regards
Like my post? Give me a Kudos...... Ur problem solved? Accept my Solution :-)

Ovi Suite install error

For some reason Ovi Suite on my PC (runnning Windows 7) got corrupted and I couldn't repair it, so I downloaded the Ovi Suite installer and tried to install it, and the installation failed with a message
"There is a problem with the Windows Installer package. A program required for this install could not be run. Contact your support personnel or package vendor".
Solved!
Go to Solution.

the problem is a Windows error, which involves a number of steps to fix
This is what finally resolved the problem:
1. Download and install 7-Zip application (or other Zip app)
2. Use 7-Zip to extract the contents of NokiaSoftwareUpdaterSetup_en.exe into a folder on your computer.
3. Inside that folder, locate the file Packages\NokiaSoftwareUpdater\Setup\NokiaSoftwareUpdater.msi
4. Double-click on that file to start the installation.
If the issue is still present, please try the following steps:
1. Make sure you have administrator rights on the machine
2. Open Registry (Start->Run->type regedit in Open field and click Ok)
3. Take a back up of the registry (Highlight My computer->File->Export)
4. Navigate to HK_CURRENT_USER\Software/PCSuite and delete the complete folder
5. Navigate to HK_CURRENT_USER\Software/Nokia and delete the complete folder
6. Navigate to HKEY_LOCAL_MACHINE/Software/PCSuite and delete the complete folder
7. Navigate to HKEY_LOCAL_MACHINE/Software/Nokia and delete the complete folder
8. Uninstall Nokia PC Suite
9. In Windows navigate to Start > Settings > Control Panel > Add or Remove Programs
10. Uninstall Nokia Connectivity Cable driver
11. Delete the following folders:
• C:\Documents and Settings\%username%\Application Data\PC Suite\ConfServer
• C:\Documents and Settings\%username%\Application DataNokia\ContentCopier
• C:\Documents and Settings\%username%\Application Data\Nokia\PCSync\SynchData
• C:\Documents and Settings\%username%\Application Data\Datalayer
• C:\Documents and Settings\%username%\Phone Browser (hidden folders)
12. Update Windows Installer by downloading the latest version from Microsoft
13. Use Windows Installer CleanUp Utility
14. Reinstall Nokia Ovi suite Suite

Ovi Suite installation fails: something's gone wro...

Ovi suite installation fails: "Something's gone wrong. Nokia Ovi Suite Installation requires that PC Connectivity Solution 7.0.0.0 or later is installed before you can continue." I tried all possible options; removing all related items, drivers, registry entries. Nothing helps. No decent logging. Where can I find this PC Connectivity Solution? No decent help. Complete lack of information. After failure, lots of items are still installed and remain. No decent rollback. Windows installer cleanup is no longer available from Microsoft due to issues. So I'm stuck with an invalid piece of installed software. Just tried the third time I'm giving up. Spent the whole day on this. Has this been tested properly anyway on Windows 7 32 bits? The message in itself "something's gone wrong" does not really give me any hope on this. Please provide a solution.
Solved!
Go to Solution.

Hi, I speak Bulgarian. Problem is Something's gone wrong I can solve this problem. Please make a comprehensive solution help me my skype: sto1ko_vr4 !!!
Attachments:
Ovi.JPG ‏38 KB
Ovi.JPG ‏38 KB

Ovi Suite Installer Hangs on Windows XP SP3

Hi,
I'm getting really frustrated trying to Install the Ovi Suite Installer 2.2.0.241 on my Thinkpad T400. I still have about 8G free, but the installer hangs at about 50%. I have tried to install numerous times, with and without restarting the machine., but get the same unsuccessful results. For now I have to do with the Nokia PC Suite which was successfully installed, but I really look forward to using the OVI.
I just purchased a Nokia N97 mini after having spent 5 years on Windows Mobile due to hardward and software issues. I hope I did not make another mistake by moving back to Symbian! Even when I cancel the installation, it still hangs. Help please.
Thanks.
Attachments:
Ovi Intall hang.JPG ‏22 KB

HI WM2Symbian
I am not sure whether this will solve your problem but if have not followed this can try it once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove
2. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart your PC
4. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Pc suite installation error

Hi, I'm new here and you've probably seen this before but here it goes:
every time i run an update for the PC suite software or OVI suite i get an error that prevents the process from complete itself; here's the message i get:
Module C:\Program Files\Common Files\Nokia\Codecs\EmzMP3SourceFilter.dll failed to register. HRESULT -2147467259. Contact your support personnel.
Any ideas?
I'd like to thank you all in advance for your interest.
Dan

Hi,
Seems the installation may not be successful, can you try this?
Do have backup of your phone data & PC registries then Uninstall Nokia PC Suite, Nokia Connectivity cable driver, PC Connectivity solution, Nokia flashing cable driver(if any on your PC), Run PC Suite cleaner and reliable PC cleaner. Install latest Nokia PC Suite from www.europe.nokia.com/pcsuite, reboot your pc. Once pc started, connect your phone with USB in different ports of your PC and check
Also you can try Nokia OVI Suite 2.0.2.42 too www.europe.nokia.com/ovisuite

Ovi suite instal error

hi when i try to instal ovi suite in my pc i have this error message in the middle of the instalation in french "erreur irrécupérable lors de l'instalation" i think it is something like this in english "irrecoverable error during the instalation"
i tried to download again the aplication thinking of a corrupted download but it is the same with the 2 files.
if someone have a solution please

Hey,
There may b many reasons for this issue, but it wud b gud if u can shore some info, when u say installation error, how r u installng? is it frm web site, CD/DVD shpped along with ur device, or from earlier instlld pc suite's notification? etc
Also does ur pc has also got pc suite installd? Though same suite can b instlld, jst clarification wll b hlpfl for our forum
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi suite install error 1622

Hi, I just got a new 7020 phone which came with an usb cable but no applications disk. I downloaded the latest ovi pc suite and tried to install it. After a bit it's installing I always receive a generic 1622 error and the installer quits. Stopped the avast antivirus and tried reinstalling, still no success. Any clue? The computer is an acer laptop with a centrino processor, 512mb ram and windows xp sp3.

I am not sure whether this will solve your problem but you can try it .
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there)
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please remove the programs related to Nokia.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi maps-ovi suite internal error e66

I have done a hard reset on a nokia e66 with firmware 410...
When I first connected to ovi suite the maps module showed me internal error. But it wasn't any server error or try again etc...
The steps are the following:
1) Format memory card
2) Download ovi maps from nokia website.
3) Open the maps in the phone and accept all the messages
4) Connect to the ovi suite and open maps.
5) And then magically it will tell you that you need an update on the maps.
6) Now I am in this step which updating but I think it has stuck.
Shame on you nokia for all these problems for a business telephone such as e66. That's why apple is always a level ahead in its interface and is winning just from that. Simplicity just simplicity.
Solved!
Go to Solution.

As it was expected I did my job with nokia map loader...http://europe.nokia.com/support/download-software/nokia-map-loader/download
And after that ovi suite opened without questions the maps.
If it is integrated in ovi suite as I read here: /t5/Maps-Navigation-and-GPS/Nokia-Map-Loader-support-dropped/td-p/700212
it doesn't work right. If it is a new map loader in ovi then nokia you have to go BACK.

Ovi Suite Internal error

Internal error, Maps encoutered an unknown error. Try again later.
Did anyone have this error?

I am getting the same error constantly. In fact Ovi maps is not even working on my phone anymore. This all started with the new Ovi Suite version they released last week. All kinds of problems with syncing and I get this error now with maps. Using an E75 with most current firmware on Win7.

Ovi Suite installation problems = Solved

Hi,
for the benefit of others, I'm bringing back a post of Nov 2008 on PC Suite:
/discussions/board/message?board.id=pcsuite&message.id=30892&query.id=2533341#M30892
I managed to install Ovi Suite 2.0 only by restarting the computer in diagnostic mode as explained in the post. Any other attempt failed with error 2147287035.
What version of Windows is being used? Windows Vista
What Service Pack is installed? SP2
What version of PC Suite is installed? Ovi Suite 2.0.1.35
What is the connection method, cable, bluetooth or IR? Cable
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Système d'exploitation :
Microsoft Windows Vista Édition 32 bits, Service Pack 2
Langue : Français
Navigateurs Internet détectés :
- Microsoft Internet Explorer 8.0.6001.18828
- Mozilla Firefox 3.0.15 (Navigateur par défaut)
Piles Bluetooth détectées :
- Microsoft (Version : 6.0.6000, Préversion : 16386)

Hi, I speak Bulgarian. Problem is Something's gone wrong I can solve this problem. Please make a comprehensive solution help me my skype: sto1ko_vr4 !!!
Attachments:
Ovi.JPG ‏38 KB
Ovi.JPG ‏38 KB

E75 update using ovi suite always errors 12017

Any idea why I can't get my e75 to update I always get error 12017 using ovi suite on vista or windows 7

I am using an N97.
Just updated my Ovi Suite to Version 3.0.0.284 today. The *#0000# --> Check For Updates command from the handset states "no updates available". Yet when connected with USB cable via Ovi Suite, I am informed that my handset needs to be updated from its current firmware version of 20.0.027.218.04 to version 22.0.110 (quite a few versions different, eh??).
My first gripe already is the inconsistency between what the handset reports and what OVI Suite reports.
Second of all, trying to update the device then via OVI Suite also gives the dreaded Error Code: 12017.
I too was a loyal Nokia fan for many years (10+), but my next handset in August this year will most probably be a Samsung.
Being a systems developer myself, I simply cannot comprehend how absolute utter **bleep** software such as a) Symbian and b) Ovi can be distributed by a reputable company such as Nokia who have all the resources (financially and otherwise) at their disposal to make their handsets a success. Is no-one monitoring the quality of their programmer's efforts, allowing non-QA'd software to spread its wings and enter the wide world to come and make our lives miserable?
Damn Nokia.
Regards,
J-L

Ovi suite connection error : Status: 64 The specif...

Hi
We are behind ISA 2006 proxy and have a custom rule which allows all the traffic towards *.nokia.com and *.ovi.com for all users (anonymous)
However from last few days we are experiencing a peculiar issue as show with the log below
Failed Connection Attempt ISA 1/30/2011 8:34:09 AM
Log type: Web Proxy (Forward)
Status: 64 The specified network name is no longer available.
Rule: Nokia Avast Server Access
Source: Internal (192.168.10.10)
Destination: External (www.dsut.online.nokia.com 147.243.3.195:443)
Request: www.dsut.online.nokia.com:443
Filter information: Req ID: 1742ecde; Compression: client=No, server=No, compress rate=0% decompress rate=0%
Protocol: SSL-tunnel
User: anonymous
This error could be reproduced without a firewall channeled communication as well. Is there any known issues with dust.online.nokia.com?
Regards,

Hi Azii,
Sorry, but I'm not sure what the actual issue is. Do you mean that you're not able to sign into Ovi with Ovi Suite or not able to sync or maybe something else? Maybe you could attach a screenshot about the actual error message?
-ThreeOs

Ovi Suite Installation error

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