OVI Suite - Nokia shooting themselves in the foot ...

I've been using PC Suite for quite some time, as I'm responsible for updates and general maintenance for the users where I work. PC Suite has been working like a charm, easy to use, easy to update. Even some of our senior users have been installing it themselves with ease.
So.. when OVI suite came along, I considered this to be at least as easy and fast to use as PC Suite. But no.
First of all they demand your create a OVI suite account, which is annoying. Extreme lag, phones crashing when connecting, the computer crashing when connecting phones (yes, newer models), backups and restore not working properly (hangs) And if you want to install a program via OVI Suite, you have to go via the internet?? Sending a download link to your phone takes forever..if it makes it to the phone at all..what is Nokia doing here?
This is a serious blow for our part. 90% of our users have Nokia, but I'm not sure whether this will continue in the future..too much hassle with OVI suite. I might encourage them to go for other phones unless OVI suite improves...soon!

I agree, ovi suite is horrible. Installed and uninstalled 2 different versions over the past few months and gone back to pc suite.
Ovi is far too unstable and isn't any easier to use. Infact for what I need to do ovi as a lot more difficult!
The GUI is a laugh and yes I agree it constantly falls over and locks up when doing things.
I tried to update a hundred contacts via USB and it fell over a number of times, went back to PC suite and it does it flawlessly.
If you have PC Suite I urge you NOT to upgrade unless you absolutely have to!!!!!

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Nokia PC Suite - Ovi Suite - Nokia Suite

Nokia PC Suite - Ovi Suite - Nokia Suite.
What are the differences between these software suites?

The earlier means of communication between your Phone and the PC is the PC Suite. Then came the OVI Suite which was later renamed as Nokia Suite. Though cont. improvements are in process, many users still think the PC Suite to be more stable, more user friendly and more feature filled...
You may have a look at this .. as well as the links there-in ...

Nokia OVI Suite Error - Unable to read the tracks

I have puchased Nokia X6, which comes with unlimited music download. I have registered my PC with this subscription and downloaded music from the store.
However recently the Nokia OVI suite Software 3.0.0.290 gives a error on clicking the Music section - Operation Failed "Unable to read the tracks"

I have OVI Suite 3.1.1, and a Nokia 5230, which works with OVI suite only while there is no Micro SD card in the phone. This was the same with OVI 2, as well. WIth the card inserted, the /private/10208913 folder is regenerated every time the card is plugged back into the phone, and a "New Hardware Detected - MTP" message appears every minute or so, which also denies accessing the phone through windows explorer despite selecting the Mass Memory Mode. I've been unable to load any new music to the phone for months, despite countless retries.
I have win XP, and a crumbling confidence in Nokia. A tragedy that I have bought an X6 for the other half, which I have not had time to set up yet, and another 5230 for my father which was also several days toil of installs and reinstalls of OVI Suite and OVI Music on a Vista PC. Nokia OVI just seems like nothing but constant hard work, and what I could have earned in overtime would have paid for a much slicker product. Unless Nokia can sort this out, rather than relying on discussion groups to try to help user groups resolve what seems to be a flakey product, from my limited experience, I don't hold out much hope for this product line.

NOKIA OVI Suite could not connect to the nokia acc...

Hi, please help?
I cant seem to connect to my ovi account via ovi suite (could not sign in), it asks if the internet connection is working.
Though when i try log in via the ovi website I have no issues.
It wouldnt have bothered me but now it asks to log in for me to update the phone software so cant update. If this doesnt get resolved I am hoping that software updater in pc suite still works?!
Attachments:
ovi suite screenshot.JPG ‏114 KB

Hey,
R u using latest Nokia Ovi Suite version 2.2.0.245? Hav u enabled any proxy settings in ur Nokia Ovi Suite? which is ur default web browser on ur pc? IE/Firefox?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Contacts list edits through Ovi Suite, Nokia 5230 ...

After I imported the contacts from the SIM card to the Nokia 5230 phone memory. All the names appear as Last name. I want to change this globally without having to go to each address and copy pasting the contents. If the address book were able to be imported to a .csv format, then I could just use Excel to do this manipulation. Does anyone know whether such thing can be achieved through the Ovi Suite. I tried to address this at the Nokia care. They seemed to be from Mars.
Also the contacts search in the Nokia 5230 does not follow common logic. Despite setting to show names by the first name it still shows by whatever it thinks. I have shown this to the Nokia care at Abu Dhabi where they told me that it shows the same in the phone that they have too!

Download and install the Nokia PC Suite..
http://www.nokia.co.in/support/product_support/nokia-pc-suites
You will be able to save the contacts in .csv format...

Ovi suite, Nokia Software Updater and my Nokia 573...

I have a nokia 5730 xpress music. I was trying to update its software via my device, but everytime i was trying to download the software i had ''connection error'' message while the internet connection was ok. Then i tried to update my nokia via ovi suite. Same problems. A message was coming that i have no internet connection but my internet connection was working. Later i tried nokia software updater. Everytime i try to open the program it says "sorry, the nokia Software Updater service is currently unavailable. Please try again later." I would be very glad if anyone could help me with this.

Could you please provide us more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite connection error : Status: 64 The specif...

Hi
We are behind ISA 2006 proxy and have a custom rule which allows all the traffic towards *.nokia.com and *.ovi.com for all users (anonymous)
However from last few days we are experiencing a peculiar issue as show with the log below
Failed Connection Attempt ISA 1/30/2011 8:34:09 AM
Log type: Web Proxy (Forward)
Status: 64 The specified network name is no longer available.
Rule: Nokia Avast Server Access
Source: Internal (192.168.10.10)
Destination: External (www.dsut.online.nokia.com 147.243.3.195:443)
Request: www.dsut.online.nokia.com:443
Filter information: Req ID: 1742ecde; Compression: client=No, server=No, compress rate=0% decompress rate=0%
Protocol: SSL-tunnel
User: anonymous
This error could be reproduced without a firewall channeled communication as well. Is there any known issues with dust.online.nokia.com?
Regards,

Hi Azii,
Sorry, but I'm not sure what the actual issue is. Do you mean that you're not able to sign into Ovi with Ovi Suite or not able to sync or maybe something else? Maybe you could attach a screenshot about the actual error message?
-ThreeOs

N86 noted detected by OVI Suite, Nokia Music, Noki...

I bought a N86 8MP 3 days back and the package came with OVI Suite DVD. This DVD installed the below software on my PC:
Nokia Ovi Suite 1.1.243
Nokia Photos v 1.6.103
Nokia Music v 1.1.11203.00
My PC satisfies the system requirements for OVI Suite and runs Windows XP SP3.
While OVI Suite seems to detect the phone & displays the Memory status, the Nokia Photos & Nokia Music do not even detect the phone.
I also found that OVI Suite compatibility page on Nokia website not listing N86 8MP as compatible phone... Is that true?
If that is true, why is OVI Suite DVD bundled with N86 8MP Package?
What should I do to resolve so that I can start transferring contents between PC & N86?
Thanks & Regards,
Shankar

Thanks Cricfancy -- Your response helped... Tried with the latest download of both OVI Suite 2.0 as well as PC Suite 7.1.
The Phone is getting detected properly and so the basic issue seem to be resolved.
The next issue I now have is:
Issue#1: I tried "Copy to Device" option in OVI Suite 2.0's Nokia Music module to copy few MP3s from my PC onto my N86 Phone but it keeps giving an error as "could not be transferred".
I have tried this using both PC Suite USB mode as well as Media Transfer USB mode.
Other details are same as available on the initial post -- I have Win XP SP3 as OS.
Does Nokia Music require specific media file format to transfer from PC to Phone?
Does MP3 files need to be converted?
Issue#2: I used Mass Storage USB option and copied these MP3 files onto the Music directory onto the 8GB memory.
On the N86 phone, I'm able to use "Applications" ==> "Office" ==> "File Mgr" ==> "Mass Memory" ==> Navigate to Music folder ==> Open the specific MP3 and play.
But now I need to physically navigate thru the above path and select each media file individually -- can't get them playing one after another or access thru the Music Player !
How do I configure these media files within Music folder to be accessible from the Music Player within N86 phone?
Is that not possible?
Thanks & Regards,
Shankar

Do you need OVi suite or can you use the PC update...

Sorry if this is a daft question but I am not 100% sure what these various bits of software do.
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead.
Question is can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)

Thank you for contacting the Nokia Careline.
We understand that you are having issues with Ovi Suite application and you are looking for 2.2 version.
At this point, we do not have any information for the release date of Ovi Suite 2.2 version. If you are having issues with Ovi Suite, you still have the option to use PC Suite application. You need to uninstall the Ovi Suite application and install PC Suite to your computer.
Please refer to the link provided below to download the PC Suite application.
http://www.nokia.com.au/pcsuite
if you would like to update the phone software without doing it on the handset (some models)
or by using OVI suite try
http://europe.nokia.com/support/download-software/device-software-update

Ovi Suite + Nokia C-5 sucks

**bleep** is this? i can't do anything with this stupid program? why don't they let the pc suite? I can't connect to internet, i can't browse the content of phone.. (only in transfer data mode) it's fkin annoying. I just like my old 6120c + pc suite then this **bleep**.

Don't worry you're not the only one. I have paid €170 for a small GPS when I thought I was buying a good business phone to read my e-mail. I have Nokia PC Suite installed on my PC and it works perfectly well with the Nokia 5130 (a little gem for the price). When I plug in the C5, PC Suite recognises it but doesn't work, saying I have to install software. Even the helpdesk in my office cannot make it work (they have admin rights).
The 16M colours are a disppointment with everything white on back going back to the Middle Ages. My 162.000 colours on my 5130 are much better.
Outlook appears in French on the C5 and text in a window doesn't wrap but runs off the screen. While on the 5130 Outlook is in English & text opens in a full-screen window.
So for 0,2cm extra I have even more difficulty reading e-mails!
Very disappointing - this is about my 10th Nokia so maybe I'll return to Ericsson which was the 1st phone I used. For neary €200 it really is a rip-off. The 5130 is much much better.
If however you want a good keyboard and GPS then the C5 is good but would be even better at half the price for just phone+GPS. Having said that DO NOT get the 2710 which is smart looking but has an awful GPS which doesn't even work properly and has such a basic display. Advertised as a Navigation phone, I must say the extra for a C5 is worth it.

Ovi suite & nokia 6136

All I want to do is to download games from the web to my phone, I have a data cable but I can see how to use it to download games or should I do it some other way
Any help appreciated

1. You may download the Games using the phones browser if you have an active data plan..
2. Am not sure about this but you may try..( as I am not very conversant with S40 devices..)
   a.) Download the game to your PC ( Confirm that its compatible with your Phone )
   b.) Download and install the PC suite on to your PC from            http://www.nokia.co.in/support/download-software/nokia-pc-suites
   c.) Connect you phone to PC using the USB Cable
   d.) Open PC Suite and goto File-->Install applications
   e.) In the Left side window.. go browsing till you see the downloaded application (Game)
   f.) Select the application and click --> between 2 windows
   g.) Follow instructions on your phone screen..( Select Memory card when prompted
        to select destination..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Sky phone security - shooting itself in the foot?

I just had a call from Sky (?), but it didn't go well. I made a call recently about some tech issue with my box, and this was a supposed follow up call. For a start, the caller ID came up as 'unknown'. Then, the girl wanted ME to verify who I was. Now, she was the one to call me, so my priority was to verify who the heck SHE was! She wanted information like my date of birth, postcode etc. Now, why would someone give a total stranger who rang them unsolicited to give out such personal information. I asked her to tell me my account number, or postcode, or anything that would identify that she held legitimate info on me on her computer - she refused, as it was against data protection! SHE was the one that called me, I already know who I am, I needed to verify who the heck she was! Anyone else think this system is fundamentally flawed, or are you all conditioned now to just giving out any personal information, which potentially can be used fraudulently, you are asked for?

I would have done the same as you - refused to give out any personal information until the caller had verified who they were, and if they couldn't do that then I would have treated it as a malicious call and put the phone down on them.

Ovi Suite / Nokia Photos Tag editing

I added a tag to 788 photos. That was easy :-)
Now comes the hard part, figuring out how to remove the tag for all these files in one go, as I did a typo.
I can figure out how to select them all and add new tags but I can't figure how how to delete a tag on all files without opening each individual file.
Any suggestions?
Solved!
Go to Solution.

D'oh!
It's actually quite simple to remove the tags:
Select the files:
Edit / batch Edit / Content or Location Tags
Remove the tag you don't like
Ok
My problem was I had selected one file that I had manually removed the tag from, so the wrong tag did not appear as a common tag to remove anymore :-)

Apple have shot themselves in the foot with this

I bought two iPod Nano's for Chrsitmas and now have two very annoyed children screaming for Steve Job's blood.
Apparently someone at Apple made the small oversight of not including OS X 10.3.9 in the specification for the latest iPod drivers.
Does any one know of any workarounds for syncing to 10.3.9, or if Apple will take back engraved iPod Nanos?
(This is going to to be a terrible chistmas media story for Apple unless they sort this out quickly...)

hiflouro wrote:
Here's what they said upon announcing the new iPod Nano:
iPod nano requires a Mac with a USB 2.0 port and
Mac OS® X version 10.3.9 or later and iTunes 7.0 or later;
see: http://www.apple.com/pr/library/2006/sep/12nano.html
What does the press release for the 2nd generation Nano have to do with the 3rd Generation Nano requiring OS 10.4.x?
If I look at the proper release...
http://www.apple.com/pr/library/2007/09/05nano.html
it states...
"iPod nano requires a Mac® with a USB 2.0 port, Mac OS® X v10.4.8 or later and iTunes 7.4"
Patrick

Ovi suite and nokia c5-03

I have tried continually today to get my phone to be recognised by ovi suite.
It see's the phone model when adding a new device, but when i click on the phone, it comes up with the phone is not in ovi suite mode????
What the heck, its the only mode available apart from mass storage etc.
It IS in ovi suite mode, I have done this several times, unplugged the phone from the USB cable and replugged it in. restarted ovi suite. restarted the computer, all to no avail.
Cannot even use pc suite, which is the program i actually prefer to use. PC suite recognises i have the c5 connected but wont allow me to do anything either
Please please help i need to back up and put stuff on the phone that i had saved from my old phone (old phone lost somewhere on the motorway so cannot sync that way)

Hi,
Can you try the suggestions below?
-Go to Add/Remove Programs in Control Panel (called Programs
and Features in Microsoft Windows 7).
Select Nokia Ovi Suite in the list of applications and click
Change/Remove.
In the dialog that appears, choose Repair.
- Click Nokia Connectivity Cable Driver and repair
-Try creating the connection between your phone and computer
totally from scratch. Start by disconnecting your phone. In
Nokia Ovi Suite, select Tools > Options > My devices. Select
your phone at the top of the window and click Remove this
device.
Then, select Tools > Add new device, and follow the
instructions to reconnect the phone.
If this doesn't solve the problem,
-Uninstall the following programs withAdd/Remove Programs in
Control Panel (called Programs and Features in Microsoft
Windows 7):
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Then, download and install the latest version of Nokia Ovi
I hope this helps.
Br
Mahayv

OVI Suite - Nokia shooting themselves in the foot ...

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