Ovi suite, Nokia Software Updater and my Nokia 573...

I have a nokia 5730 xpress music. I was trying to update its software via my device, but everytime i was trying to download the software i had ''connection error'' message while the internet connection was ok. Then i tried to update my nokia via ovi suite. Same problems. A message was coming that i have no internet connection but my internet connection was working. Later i tried nokia software updater. Everytime i try to open the program it says "sorry, the nokia Software Updater service is currently unavailable. Please try again later." I would be very glad if anyone could help me with this.

Could you please provide us more information on this?
A. Device details ( type *#0000#)
B. System Information details ( Help About- Ovi Suite- System Information)
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My ovi suite or software updater can't detect my f...

hi,
i just download nokia ovi suite, nokia software updater, and cable driver.
but when i update the phone, the program is not detect the firmware.
my model nokia is Nokia C3-00.
the lastest firmware i update is V 07.20
i want to download V 08.63
thankyou
(sory my english bad)

Unfortunately your dad has bought you a counterfeit phone.
It isn't a nokia, it does not contain nokia parts and it doesn't have a nokia operating system so it isn't compatible with nokia software. It is impossible to make it work with nokia software,
The reason I can say for certainty that it's a fake is because it gives you the "webcam" option. Nokia's do not do this but fakes nearly always do.
Best thing to do with the phone is to bin it, we cannot help you with it here.

Nokia Software Update and Windows 7 Home Premium 6...

I cannot get this application to run - it goes nowhere on start-up. I have disabled both router firewall and Windows 7 firewall and still no luck. I have also tried instructions for task manager on the FAQS section of the website, and stopped background running.
I have a Nokia 6303i Classic, connected via USB and the latest driver.
I have installed latest version of Ovi Suite 2.2.0.245 and tried updating from there, and this does not work. It does sometimes get to the point of saying that I have Frimware 6.40 on the phone and need to update to firmware 7.10.
I have also tried latest version of PC Suite 7 and this starts Software Updater, which does not work anyway.
I have turned Game Mode on for BitDefender Antivirus 2010, and still no joy!
What is going on??
Solved!
Go to Solution.

Go to manage games on BitDefender and add Nokia Ovi Suite. That worked for me. Also, are you in direct connection to the internet or are you accessing it via a server in a LAN network? Ovi Suite does not currently support those kinds of connections and you need to be in direct connection to the internet.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Any chance for a Nokia Software Updater and Mac Su...

I'm surprised they haven't chosen to issue support for this by now.
Message Edited by leonpro on 17-May-2008 03:48 PM

"Mac Suite" is actually "Nokia Multimedia Transfer" for Mac, download it here http://europe.nokia.com/A4423134
Nokia N82: V20.0.062
PowerBook: Mac OS X 10.4.11

NOKIA SOFTWARE UPDATE BREAKED MY NOKIA E6-00

hi i want'ed to update my e6 to belle. And i became " Something gone wrong". Please help me. My phone shuted down and it will not start up. Please help me! I dont know what to do!

now go to nearby nokia care centre to get your phone flashed..hope u will be ok with your phone thereafter

N95 Software Update and Nokia Harrassment

Hi There,
I have think Nokia is getting more creative in finding various ways of making money from poor people.
But the question is will this make them rich or lose customers.
Look at this story.
I purchase a Nokia N95 - 8GB from Delhi, India on 29th Feb 2008 and then moved to Sydney last month. I have an HP laptop with Vista Ultimate 64-bit and the latest PC Suite (6.86).
Initially, I had a problem with connecting N95 to the PC Suite on my laptop. Windows crashed on installing PC Suite and gave a blue screen with the error on WUDFRD.sys. I called the Nokia Careline and they didn't the issue (though the issue is all over internet). They advised me to speak to Microsoft for the same.
However, the issue got resolved when i installed Vista SP1.
Which means that Nokia PC Suite does not work with Windows Vista Ultimate 64-bit but works with Vista SP1.
Day before yesterday, I found out that Nokia has released a new firmware for N95 - 8GB (version 20) so I tried to update it using the Nokia Software Updater. After downloading the latest software and the firmware from the internet, the Nokia Software Updater crashed saying: "Nokia Service Layer Host Process Has Stopped Working" and the update never happened. I looked up the internet and there are many instances of this problem.
I called the Nokia Careline at 1300 366 733 and to my surprise they said that my internet connection has a problem, though I clearly mentioned that both the firmware and the software update is downloaded from the internet, but he insisted that the server is busy and so I cannot download the update. Really laughable.
He also diagnosed that because I am using Vista SP1, the software is crashing, I should call Microsoft to downgrade to Vista without SP1. Question is… If I downgrade to Vista Ultimate from SP1, I will not be able to connect to the PC Suite. I upgraded to SP1 because of Nokia PC Suite.
However, he advised me to go to the Nokia service center and they will be able to update the software.
Now, this is classic. I reach the Nokia service center and show my mobile and the receipt of purchase. He says it is not covered under warranty because I purchased it India and so I will have to pay $49.50 for the upgrade and he cannot guarantee whether the phone will work after that.
Firstly, the Nokia Software Updater doesn't work from the Nokia site and then they ask us to pay for it. It is a Nokia Phone which is released less than a year and they do not recognise the phone manufactured by them.
This raises a few questions on Nokia's work ethics:
1. Do they test the applications they make available to the public.
2. Do they want us to pay for even their errors which we test as faulty? They should be paying us for testing for them and the inconvenience caused.
3. A phone is only to be used in the county of purchase. If you go abroad, buy a new phone.
If you have faced any similar problems, please share with all of us. I do not think Nokia is listening but we can create our own community to fight against this wrong-doing of Nokia. We buy expensive phones which then are money-minting and money laundering option for Nokia.
Thanks a ton for listening.
Shailendra
Sydney
edited by Moderator: *Email Removed*
Message Edited by kladiron on 21-Apr-2008 11:07 AM

While this is frustrating and as the previous poster has mentioned it is a common problem.
However, both my desktop machine and my laptop are running Microsoft Windows Vista Ultimate Service Pack one, I am though running the 32-Bit version of Vista becuase it is less hassle with drivers.
Previously I was running the "gold" version of Vista.
Other than a small installation problem on my Laptop, I have had no problem updating a large number of handsets with either computer.
Lets have a look to see if we can resolve the problem or at least get some way forward.
You are not the only one that has had problems, and I'm not the only one that hasn't had problems. Unfortunately this problem could probably occour under any operating system including windows XP.
It could be that there is some software conflict on your machine that is causing the services that the updater is using to fail. Sometimes it helps to create a new windows user profile, and use as little background applications as possible, as windows PCs can use millions of hardware combinations, it could be your USB chipset thats causing a problem or some other kind of internal hardware incompatibility - if you have access to another machine perhaps try installing the NSU application on that and trying with a different machine? I know that with Vista x64 - all your drivers have to be signed, do you have any hardware thats showing as in error?
As for warranty issues, well I'm not able to comment on the Local warranty issues, I know that if you buy a Nikon Camera, with a "Nikon Worldwide Warranty" in Japan, and then return to the UK for example, then Nikon UK wont touch your camera at all if it goes wrong. So Nokia are not the only company that enforce a country rule - its quite possibly because manufacturers do not like grey imports of their products. (even though yours is not a grey import) Just checking the warranty terms on a SonyEricsson handset and a similar clause is listed, but it cites that the internal parts may not be similar to one sold in the country that it was not purchased in, and hence unrepairable in your new country.
With a Nokia Phone, in the European Union it is EU wide warranty. The terms of the Austrailian Warranty are here: http://www.nokia.com.au/A4521194 however it does say: "This Limited Warranty is only valid and enforceable in the country where you have purchased the Product provided that it is intended for sale in that country."
A similar line is detailed in the Indian Warraty terms here: http://www.nokia.co.in/A4536240
I'm not 100% sure but you may be able to get service from an agent in India, if you are willing to mail your handset to an Indian service centre should you not wish to pay for it (although postage may be more than the price you were quoted)
Previous expierence of Nokia Care Telephone assistance tells me that they will tell you pretty much anything - and like most companies its too easy to blame someone elses product, though its perhaps reassuring that its the same on the other side of the world
Hope I have been able to help you in some way.
Shunts...
I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
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Nokia software updater cant detect my proxy server

I download the nokia software updater and I have n73. The problem is there is no configuration in this software about proxy server settings. When I click the nokia software updater it says Network Connection Lost...
Can anyone help in this...it you ask i will not use proxy server...CANT be done. I must use the proxy server if not no internet connection.

Try Ovi Suite.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Nokia Software Updater cannot update my phone

Hi,everybody
I have Nokia N70 . Yasterday, I wanted to update my phone
but when I opened Nokia Software Updater and prss next twic
show this massage ( Detecting Your phone ) this massage take
1 hour and half or more time
more information :
I use windows vista . I used Nokia PC Suit . it was On
I'm sorry . I know my English not good but it one way
can i write in Nokia discusions
Regards
Enable

16-Dec-2008 12:50 AM
x_p_s wrote:
If you are on 02 and got your phone from CWH it is most likely unlocked.
Two points here.
Unlocked and locked is not the issue here. The issue is operator branding. A phone can be branded and unlocked.
Secondly, CPW seem to have their own product codes for phones, which means that updates for phones bought off them are just as late as if the phones were operator-branded.
If you want a generic phone with early access to updates then CPW is not the answer.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Problem to install new nokia software updater

Hello,
I can't install the new sofware for 6300, vs 5.5, because, first, it's neccessary to get new nokia software updater and to install Microsoft Visual C++ 2005 Redistribuable and there is always the same error (command line option syntax...) when I try to installed this composant on my computer;
Have you an idea ? Thanks.

I have the same problem....
is there already a solution for this problem ?
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Availability of Nokia Software Updater for Microso...

Microsoft Windows 7 has been launched since October and a month has passed, yet Nokia being the top 3 mobile phone company in the world, is yet to release a version of the Nokia Software Updater that is certified for Microsoft Windows 7.
Microsoft Windows 7 has been long released to manufacturing and to MSDN customers before the official product launch. However, it seems Nokia, being such a big firm, does not have proactive software development practise nor is it customer-oriented to keep customers waiting for >1 month for its software to be compatible/certified working on systems running Microsoft Windows 7.
Posts keep mentioning weeks, wait..... But yet no representative or spokeman of Nokia can stand up and provide a specific timeline/roadmap. Is that all what a global MNC is capable of?

-register at http://betalabs.nokia.com
-download the compitable version of nokia software updater:
http://betalabs.nokia.com/apps/nokia-software-updater
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Nokia Software Updater Doesn't Work.

I try to use nokia software updater and it doesnt work. So I decided to re-install it and then try and still it doesn't work. All I get is an error message saying "critical software components are missing, please re-install" time after time.
Why in the hell dont nokia just make the latest firmware available for download without having to use the **bleep** nokia updater software. I need some help guys.

hi,
Im having the same problem. Im have windows vista home premium 32 bit
Anyone got any ideas?? Its really frustrating
regards
Dale

Nokia Suite and Nokia Software Updater problem

So I tried to synch my calendar and tasks this morning, as I usually do, from my office Windows XP laptop... and the synch failed.
The progress bar that should tell me how far along the synch has got just stayed empty.
After about ten minutes, I quit Nokia Suite, disconnected my phone, and reconnected it.
When I tried to restart Nokia Suite, I got a pop-up:
Nokia Software Updater is running
Please close Nokia Software Updater , as it stops you from opening Nokia Suite. Then, click Try again.
I looked in Task Manager, and couldn't find Nokia Software Updater...
Any ideas what I can do, other than reboot?
K.

Hi Keith_Rhodes,
Sorry to hear about the situation. Please go to "Processes" sheet in Task Manager. Close the process Nokia Software Updater.
You can also go to Nokia Suite > Tools > Options > General > Automatically download software updates > Disable it. Try to sync again.
If it still fails, please tick " Nokia Suite > Tools > Options > General > Start collecting logs, in case the issue does not get resolved and you have to contact Nokia Care line and they need them.
Please let me know how you get along!
Jampe
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ERROR IN NOKIA SOFTWARE UPDATER 2.5.2(LATEST) For ...

Hi everyone. I yesterday installed Nokia Software Updater 2.5.2 (LATEST) on my PC Running-
Windows 7 ultimate 32-bit build 7600
No ovi suite installed.
I had some problems in my new software V50 of Nokia 5800.
I tried to reinstall the firmware but there is no option to reinstall as earlier versions of NSU had.
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''After the phone has been detected and identified and the update information checked, Nokia Software Updater displays a summary on the PC screen. If you want to continue updating your phone software, click the Update button. It is also possible to reinstall the same software version that is already in the phone.
Now what do I do as in my NSU there is no option to Reinstall??
Please guys help me out.

Actually I updated through FOTA. It was successfull.but now I had some problems after it has been successfully installed.That's why I wanted to reinstall it and there is no option to reinstall. SO please tell me if u know any way to reinstall the installed update

Installation of Nokia Software Updater

Hi, so I was trying to install Nokia Software Updater. When the installation is at 18 % it says:
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.FreeThreadedDOMDocument.4.0\CLSID. Ensure you have etc. etc.....
Then you can press only okay. Installation jumps to 31% and then suddenly 30%. After that it says installation was incomplete because of serios failure.
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Sorry, of my bad english. =) Hope you can help.
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Nokia Software Updater doesnt detect my N97 Device

When I plug my phone into my PC via PC Suite mode, the PC Suite software immediately sees the phone and fires right up. I can backup data, send texts through the PC, etc. without an issue.
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Try Ovi Suite.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi suite, Nokia Software Updater and my Nokia 573...

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