Ovi Suite: nokiaaserver.exe crashed

Der all,
everytime using Ovi Suite for my X6 , nokiaaserver.exe crashed and create a problem report to send to Microsoft. Update to newest version doesn#t bring any change.
Additionally avfert that crashed an internet connection isn't possible anylonger but the WLAN connection to router still works.
Attached you will find the technical information created by the error report.
System is Windows XP Professional with all updates
Does anyone have the same problems?
PC Suite works very well but I would like to use the Ovi Suite.
-gollth-
Nokia X6 rm-559
Solved!
Go to Solution.
Attachments:
d571_appcompat.txt ‏18 KB

Could you please update Nokia Ovisuite and check?
2.2 is available here : http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
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Thanking You

Similar Messages

Ovi Suite 2 always crash while inside "Photos"

I notice it does not crash immediately but always crash after I start to move scroll up/down button while insides the Photos thumbnail view. But it seems to be OK if I scroll up/down while OviSuite is displaying the thumbnails from the phone.
Setting the app to WinXP SP3 or Vista SP2 compatibility mode do not help at all. Same problem with or with the phone connected to the OviSuite.
Running Win7, 64bit version.
Problem details below:
Description
Faulting Application Path:              C:\Program Files (x86)\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
Problem signature
Problem Event Name:     APPCRASH
Application Name:           NokiaOviSuite.exe
Application Version:         2.2.1.23
Application Timestamp: 4c7f4eae
Fault Module Name:        NokiaH264HPMPDecTFilter.dll
Fault Module Version:     1.0.8.0
Fault Module Timestamp:              4c4035ef
Exception Code:               c0000005
Exception Offset:             00014e81
OS Version:         6.1.7600.2.0.0.256.4
Locale ID:            1033
Additional Information 1:              0a9e
Additional Information 2:              0a9e372d3b4ad19135b953a78882e789
Additional Information 3:              0a9e
Additional Information 4:              0a9e372d3b4ad19135b953a78882e789

hi gviewfinder ,
Could you please try this?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite keeps on crashing (version 2.2.0.245)

I was looking through the support forum and found several people in the same situation as I am. However, I was unable to use any of their solutions, such as running in compatibility mode.
I am running this on Windows 7 Home 64-bit. Here's the error message:
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.245
Application Timestamp:   4c2da5db
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   00001b85
OS Version:   6.1.7600.2.0.0.768.3
Locale ID:   4105
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789
When ever I try to open the programme, it will run for several seconds and crash. In the past few tries in didn't even open.

@miscpurpo
Could you please provide more information regarding this issue
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
Device info (*#0000#)
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the program". Do not click either yet! Leave that pop up open.
- Open Task Manager (e.g. press CTRL-SHIFT-ESC simultaneously).
- Find NokiaOviSuite.exe from the processes list in Task Manager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this email.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here are the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.
Regards

Ovi suite 2.02 crashes EVERY time i sync with outl...

previous version was just fine, updated to new version tried, uninstalling, reinstalled. etc but crashes every time..cheers Nokia, .
Was initially ok, when outlook was not selected as conduit.. but then changed contacts, notes and cal to outlook and Boom .. instant disaster..

I've got the same problem. Every time I go to options and try to activate outlook the suite crashes. I think this is bad software. I need my outlook contacts and I am nothing without these contacts in my phone.
This is my system information:
Nokia Ovi Suite 2.2.0.241
PC Connectivity Solution 10.24.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 4.0.11.0
Nokia mPlatform 2.6.195
Ovi Desktop Sync Engine 1.3.0.32
Besturingssysteem:
Microsoft Windows XP 32-bits editie, Service Pack 3
Taal: Nederlands
Gedetecteerde internetbrowsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.5.8
Gedetecteerde Bluetooth-stacks:
- Microsoft (Versie: 5.1.2600, Build: 5512)
Gedetecteerde USB-stuurprogramma's:
- Default Hub Driver for USB 5.1.2600.5512
- USB Modem Driver 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512
Nokia Ovi Suite 2.2.0.241
PC Connectivity Solution 10.24.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 4.0.11.0
Nokia mPlatform 2.6.195
Ovi Desktop Sync Engine 1.3.0.32
Besturingssysteem:Microsoft Windows XP 32-bits editie, Service Pack 3Taal: Nederlands
Gedetecteerde internetbrowsers:- Microsoft Internet Explorer 8.0.6001.18702- Mozilla Firefox 3.5.8
Gedetecteerde Bluetooth-stacks:- Microsoft (Versie: 5.1.2600, Build: 5512)
Gedetecteerde USB-stuurprogramma's:- Default Hub Driver for USB 5.1.2600.5512- USB Modem Driver 5.1.2600.5512- EHCI eUSB Miniport Driver 5.1.2600.5512
Help?
Jan

Ovi suite 2.2 crashes with N900

Whenever I connect the n900 and press the photo and video section, ovi suite crashes.
I have uninstalled and reinstalled, but the same thing happens.
Can anyone help me with the problem?
Thank you.

Hi Benjamin,
There is new version of Ovi Suite available i.e 2.2.1.22 version, maybe you can install and then check.
I was using N900 to sync photos and music without any issues (NOS 2.2.1.22)
Cheers
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Ovi Suite (version 2.2.0.245) keeps on crashing - ...

Hi guys,
I am running Ovi Suite on Windows 7 Home 64-bit and keeps on crashing. when i open it i get a message that says sth like "Ovi stopped working. windows: there is a problem that prevents the programme from working properly" etc. (i'm translating from italian). Full stop. Nothing more, nowhere to click. There is no error message.
I saw this thread (/t5/Nokia-Ovi-Suite/Ovi-Suite-keeps-on-crashing-version-2-2-0-245/td-p/730687) and tried to follow the procedure but this does not apply to my case because:
1) there is no such thing like a window dialog suggesting "Check online for a solution and close the program" AND "close the program".
2) there is no such thing like "View problem details" etc.
I don't know what to do!
Do you know how to fix this problem and/or give me a link where I can download a former Ovi Suite version that works properly?
Thank you very much.

SOLVED
I read this SOLUTION by Benjamin and i m posting it as it worked like a charm with the problem we all are talking about.
That's it ... that's totally the reason it didn't work for me ... Internet Connection Sharing
BUT ... you cannot stop the service in task manager if you enabled it from the regular connection preferences window ...
You will need to go to your network connections ...
And then, from the right click menu on each connection, select the advanced tab, and then look for the internet connection sharing section and uncheck it
Now, before restarting Nokia Software Updater ... which should work fine ... just to be sure ... right click the desktop icon / shortcut ...
... select properties ... and then the compatability tab ...
Now check Run this program in compatability mode for Windows XP (service pack 2) ....
And then apply and then open the Nokia Software Updater ...
You should have a straight through solution !!!

Syncing issues, Ovi Suite on Windows 7: Some sugge...

Hi. I was complaining on my twitter about Ovi's last release and someone asked me to report about my experiences here. For most of the issues I did a workaround by myself but I think that I'll not be the only one reporting them and experiencing the same problems, so I'd like to show my thoughts as a suggestion for the next releases.
When I started Ovi Suite after the installation to explore the changes, I had a massive system slowdown and I'm running a Core 2 Quad! Then I realized that Ovi was indexing ALL of my PC musics and photos, including subfolders.
Ok, that's what the software was designed for, the problem is that I have over 30GB of images on my Pictures folder and 22GB on Music. I never checked to immediate syncing when my device is connected neither search my local library, but I just clicked on Music tab and my PC went to a extreme slowdown, NokiaMServer.exe on top CPU usage and crashed. It got worse when I connected my Nokia: It forced to sync the entire 22GB Music files on a 8GB SD! Someone missed a condition there to check if the device has enough space!
I'm not discussing how I sync my music files but I download a lot of 320kb bitrate songs which each one has 11~25MB so as my headphones won't play a louder sound than any 96KB AAC, I convert all that I want to hear on my device and just drag and drop with all of metatags including album covers, works for me. From now I'll put all of my converted files on a specific folder, sync with Ovi and keep everything organized BUT why the hell isn't there a screen asking me to select the default folders for syncing on the first run?
...And the same thing happened to my pictures, just a little bit worse. My system was crashing, Windows Explorer crashed, NokiaMServer went to 25% CPU usage on Task Manager because of thumbnail processing! Really, why the hell would I like to put my entire Pictures folder on my cellphone, especially huge files?
To stop Music indexing, I just selected all songs and deleted them from the Ovi's database/collection without messing with my iTunes library (though some metatags and album covers were corrupted) but for the pictures, deleting 35MB from catalog on my own computer lasted longer than using Bluetooth or the old Nokia Phone Browser to send a 100MB file!
Removing the folders from "folder-watch" or changing the library addresses over the Options should clean Ovi's library/collection but it didn't worked, Ovi kept adding pictures and songs. The only way to stop the ridiculous thumbnail processing (from pictures which I also moved to another folder just in case) was deleting "\AppData\Roaming\Nokia\Intellisync", "\AppData\Local\Nokia\Nokia Data Store" and "\AppData\Roaming\Nokia\Ovi Suite" and seting Ovi's to sync to another folder.
I know that there's a lot of people that don't put that amount of files on Windows default documents folders but I can't understand why this software is so slow for simple commands that other softwares can do better! Even the old PC Suite with Nokia Phone Browser was faster when copying or moving a file to another folder and now it's not even modifying or sending files, it is only reading and indexing!
So, I think that it's not much to ask to Nokia/Ovi developers:
1. Let users choose the default folders for syncing BEFORE start syncing.
2. Faster indexing and exclusion for Ovi's library. Don't waste time processing a half-screen-sized thumbnail, just show a 128x128 and if the user wants to see the full-sized picture, make Ovi launch system's default picture viewer/editor. After all, your own pictures don't have DRM...
3. Nokia Music: Can someone explain me how to lock that damn scroll-bar? Because when I'm exploring my songs suddenly the bar goes back to the top! If you want to make a stylish scroll-bar, fine, but please, make it functional as a normal scroll-bar! Otherwise use system's default!
4. Again about Nokia Music: Something I thought it was nice was letting users choose what application they wanted to use for syncing songs, because some legacy devices don't work with Nokia Music and transferring files from Nokia Music Manager was faster because you didn't had to change you connection type from PC Suite to Media Device. Fortunately for me, iTunes AAC format works fine to reduce disk usage on my devices, but it would nice if Ovi could convert songs for a smaller file size as Music Manager did.
5. I'm also experiencing some random nokiaaserver.exe crashes without any Nokia application running at the same time.
That's all. I hope someone read it and understand my point of view.

use this version. it has most of the bugs fixed...
keep in mind that if you are using a win 764bit, there are still issues with crashing.
here is the link to get the 3.0.0.289
http://betalabs.nokia.com/apps/nokia-ovi-suite-3-0-beta/download_and_installation

Can't sync contacts with OVI Suite

I am using Nokia 5800 firmare 50, Nokia Ovi Sute 2.2.0.245 and MS Outlook 2003
when I am starting contacts sync between phone and Outlook in Ovi it start using a lot of memory (see first screenshot) then stop using RAM but still use Virtual memory (see second screenshot)
during this time i can't use my computer because it's too slow
after 5-10 minutes Ovi Suite is crashing with error (screenshot in attachment)
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
abnormal program termination
OK
Attachments:
ovi_sync_contacts_1.JPG ‏63 KB
ovi_sync_contacts_2.JPG ‏62 KB
ovi_runtime_error.JPG ‏11 KB

@amartyno,
Could you please try the following steps, hopefully that helps:
In fact the problem seems to be a windows 7 registry problem. In the end I found the solution here (on a post related to itunes - but if anyone interested follows the thread they'll see that moving to the latest version of itunes presents exactly the same hang as trying to intall OVI - http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/f4dd5033-9bcb-4788-b100-5e98bd80f...)
If you can't be bothered to follow the link/read the entire post - what you have to do is:
1) Open regedit and replace the following value:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\
Key: RegistrySizeLimit
Type: REG_DWORD
Value: 0xFFFFFFFF (4294967295)
2) Reboot
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Error code 8393f011 with ovi suite 2.2.1.23 when s...

The contacts on the phone can be seen in Ovi, but get the error code 8393f011 when trying to synchronise them.
Although with the messages it works ok.
I use Win 7, so PC Suite 4.88 is not an alternative.
There is maybe a setting in the phone avaible to change or what would solve the above issue? Please help!

I did a reinstall as of /t5/Nokia-Ovi-Suite/can-t-sync-calendar-and-tasks-again-with-Ovi-Suite-2-2-1-123/m-p/776298/highligh...
But have the same error too bad.
My system informations are
Nokia Ovi Suite 2.2.1.23
PC Connectivity Solution 10.33.1.0
Connectivity Cable Driver 7.1.31.0
Nokia Ovi Suite Software Updater 2010.27.0.60741
Maps Service API 4.0.15.0
Nokia mPlatform 2.6.221
Ovi Desktop Sync Engine 1.3.0.32
Operációs rendszer:
Microsoft Windows 7 32 bites kiadás
Nyelv: Magyar
Felismert internetböngészők:
- Microsoft Internet Explorer 8.0.7600.16385 (Alapértelmezett böngésző)
Felismert Bluetooth-verziók:
- Microsoft (Verzió: 6.1.7600, build: 16385), Használatban.
and the device details
V 5.50
03-03-03
NPL-1
(c) NMP
Just noticed that Ovi crashed after the first install:
Forrás
Nokia Ovi Suite 2
Összegzés
Működésképtelenné vált
Dátum
‎2010.‎10.‎19. 10:57
Állapot
Jelentés elküldve
Leírás
A hibát okozó alkalmazás elérési útja: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
Probléma-aláírás
Problémaesemény neve: APPCRASH
Alkalmazásnév: NokiaOviSuite.exe
Alkalmazásverzió: 2.2.1.23
Alkalmazás időbélyegzője: 4c7f4eae
Hiba – modul neve: QtCore4.dll
Hiba – modul verziója: 4.6.1.0
Hiba – modul időbélyegzője: 4b701363
Kivételkód: c0000005
Kivétel – eltolás: 000e9d67
Operációs rendszer verziója: 6.1.7600.2.0.0.256.1
Területibeállítás-azonosító: 1038
További információk 1: 0a9e
További információk 2: 0a9e372d3b4ad19135b953a78882e789
További információk 3: 0a9e
További információk 4: 0a9e372d3b4ad19135b953a78882e789
További adatok a problémáról
Gyűjtőazonosító: 2017763299

Ovi Suite 2 Stopped Working

Hi,
Suddenly, when I try starting Ovi Suite it crash with this error
"Ovi Suite 2 Stopped Working"
My System:
* Windows 7 32-bit
* Ovi Suite 2.1.1.1
I uninstalled EVERYTHING that has Nokia name then rebooted, reinstalled Ovi Suite 2.1.1.1 again but same problem!!
Any guess what would be the cause/solution?
Cheers,
Abdul

More info
Faulting application name: NokiaOviSuite.exe, version: 2.1.1.1, time stamp: 0x4b857b2b
Faulting module name: MSVCR90.dll, version: 9.0.30729.4926, time stamp: 0x4a1743c1
Exception code: 0xc0000005
Fault offset: 0x0003b690
Faulting process id: 0x6ec
Faulting application start time: 0x01cb11181566f1fb
Faulting application path: C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
Report Id: 54c2367b-7d0b-11df-aba3-8d25d13970e5

Nokia OVI Suite and Nokia Care Support

Today I called Nokia Support, because I could not download maps with map loader.
The guy asked if the ovi suite is installed. I told him, that the Ovi suite keeps on crashing on start-up on my machine, and that all other software is running fine, e.g. the PC suite which I am using instead.
For a price of 14 Cent/Minutes this "Nokia-Care"-guy had the nuts telling me that probably my computer needs to be fixed. After telling him that my computer works fine with all other software, he finally told me that I need to call Microsoft, as it would be their fault that Ovi Suite is not running on my machine.
This is a poor joke called "Nokia-Care". Dear Nokia-people, that is no-support and no-care-at-all. Providing something that crashes for free, and charging money for providing rudeness on the phone.

Hey,
Hw did u instlld ur latest version, w/o installing previous version, if yes, unistall and reinstall NOS, it will work
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia Ovi suite installation error

When trying to install Nokia Ovi suite on my computer, I am getting the mesg
"Runtime error! Program :\Program files\Nokia\Nokia Ovi suite\NokiaOviSuite.exe
R6030
-CRT not initialized"
The header on the mesg says Microsoft Visual C++ runtime library
Can someone from Nokia there help me??
Thanks
Mathew
Attachments:
Nokia error.JPG ‏194 KB

Hey Mathewtcs,
Your screen-shot shows tat u have issues with ur Microsoft Visual C++ runtime library. Update your C++ runtime library to fix this issue.
http://www.microsoft.com/downloads/en/details.aspx?familyid=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF&dis...
http://www.microsoft.com/downloads/en/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&dis...
http://www.microsoft.com/downloads/en/results.aspx?freetext=Microsoft+Visual+C%2b%2b+2010&displaylan...
Installing these should help you
Regards
Regards
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Ovi Suite update fails

Hi, Ovi Suite started to prompt me to update to the latest version recently.
The installation runs, but fails with the error:
"Installer: The older version of Ovi Desktop Sync Engine cannot be removed. Contact your rechnical support group."
I've since uninstall all the Nokia/Ovi apps via Windows Add/Remove and tried installing again but get the same error.
After uninstalling everything from Add/Remove, All entries in the Start Menu are removed, but I can see in Program Files there is still a "Nokia\Nokia Ovi Suite\NokiaOviSuite.exe" which I can run. The Help-->About info shows me this version info:
PC Connectivity Solution 9.45.0.0
Connectivity Cable Driver 7.1.23.0
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine 1.1.0.77
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 7.0.5730.13
- Mozilla Firefox 3.6 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.1.0, Build: 3000)
When I try to install the new version, I can see new versions of "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" are listed in Windows Add/Remove Programs list.
Any suggestions on how to cleanly remove the existing version so i can install the newest version will be greatly appreciated.
Cheers,
Ravi
Solved!
Go to Solution.

Hi, I have heard this problem before. Can you try following instructions:
You can try to run repair and then uninstall Ovi Suite. If it
uninstalls then installing new Ovi Suite should also be possible.
If this doesn't help you have to download Windows Installer CleanUp
Utility. http://support.microsoft.com/kb/290301
Direct link: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983...
First clean Ovi Desktop Sync Engine with this utility and then try to
install Ovi Suite again. You may need to clean some other msi entries
too. Hopefully this helps.
Cheers, Samuli

Ovi Suite Calendar Sync Issue - crashes when updat...

Can you help me fix an Ovi Suite sync issue?
the Ovi suite will only sync when I select the time range as 3 weeks into the past (or less)
if I select 4 weeks into the past (or more) the Ovi suite crashes about 10 seconds into the sync
I'm using a Nokia C601, sync to Windows Calendar on Windows Vista
Ovi Suite Version 3.1.0.84
Device Software Version 014.002
I've tried all the obvious: uninstall / reinstall / reboot, updated to the latest version on softtware on both the phone and my PC.
I've uninstalled my previous Nokia PC Suite
I'm at a loss at to what else to try to get this working?

Could you please try this?
1. Please, check on Task Manager (press ctrl+shift+esc) if you see NokiaOviSuite.exe process twice on the process list? If yes, kill all the instances of NokiaOviSuite.exe, nokiaaserver.exe and NokiaMServer.exe. If not, a reboot should fix the issue.
or
2.Choose from Sync menu “Repair sync”. This operation may create duplicate entries in case the sync engine is not able match the records from different end points with each other. Also, all the deleted items which have not been removed from the other end points will be restored to the end point where the item was deleted.
or
3. Update phone software (Please take backup before going for software updates.
or
4. Atlast uninstall NOS
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities, Thread GUI, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource = Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Ovi Suite: nokiaaserver.exe crashed

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