Ovi Suite not syncing N97

Ovi Suite will not sync anything on my N97.
it was working fine then the other day after no changes to phone or computer it says it synced 0 files, i have taken photos and received sms's and they are not being synced, anyone got any help they can offer?

Working or not??? I am also having similar issues..
1. Whats the difference between Ovi Suite Sync option and the PC sync options that you have in programfiles-?Nokia->PC Sync in terms of functionality?
2. Also the PC Sync in program files is synching my calender, contacts but the Ovi Suite Sync option give me a message box in the end stating Calendar not synced and 0 files transfer, etc. i.e. nothing happens? What is the issue with this?
3. How can I Sync online? What needs to be done?
4. Lastly how can I sync my files and folders? what steps needs to be taken?
Any help would be appreciated!!

Similar Messages

Nokia Ovi Suite - Not syncing

Nokia n97 mini.
I keep having issues where my phone and PC sync fine for a period then just stops. Twice I have removed and reinstalled software. My latest problem is I ovi suite can acknowledge phone is connected but it will not sync. I can view all my phone details on the PC. I find it very frustratiing. Phone is 3 months old.
Solved!
Go to Solution.

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
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It will help me to serve you better !!!!!
Thanking You

Ovi Suite not syncing with Outlook 2007

OK, I found a lot of messages related to the same issue but no solution so I hope someone can help me!!
I'm trying to sync my N8 with my calendar and tasks but it takes forever and nothing happens.
All other stuff is syncing such as pictures, contacts, messages and music but calendar the message says: Preparing to sync calendar and tasks... and stays like that forever and nothing happens!
I removed PC Suite since N8 is not compatible and check all configurations in the phone and ovi suite. Please help!!
I also called nokia support and they were useless....
Phone: N8
Outlook 2007
Windows XP

OK... Not sure if I followed the instructions correctly since Im not a computer expert, but I could not find anything usefull from those files + size is too big to attach here... Pls advise
PS. When I cancel the calendar sync I have to shut down ovi suite by ctrl+alt+del and sometimes windows crashs and I have to restart

HELP: Nokia Ovi Suite not syncing specific MS Offi...

Hi. I've searched the discussions and couldn't find anything matching this specific problem.
Nokia Ovi Suite is not syncing certain MS Outlook calendar items properly.
N.O.S. pushes reoccouring calendar items (ie: birthdays & anniversaries) plus all reoccouring tasks forward by one day (on both my desktop and phone). Other appointments are not changed.
Has anybody else come across this problem and found a fix? I'd hate to abandon using the calendar on my phone, or abandon the phone all together.
My details are as follows:
Phone: Nokia E7-00 (USA version) with software release PR1.1, custom version 014.002.282.04, product code 059F6L7
Nokia Ovi Suite: version 3.1.1.90
Desktop: Windows 7 Ultimate 64b
MS Office 2007 Ultimate 32b
Sync connection via USB
I hope someone is able to provide a solution. Is a Nokia support person able to respond?

Hi,
We would like to investigate this issue.
Since we were not able to reproduce this error, we would like to have the debug logs.
These can be created by following the steps:-
For [phone imei] included in sync, open fileC:\Users\[username]\AppData\Roaming\Nokia\Intellisync\[phone imei]\Configuration\iloptcfg.cfg
with Notepad and change:
TifLog=0 to TifLog=200
TranslatorLogVerbosity=0 to TranslatorLogVerbosity=200
LevelAll=Yes
DumpRecords=Yes
Exit Ovi Suite if it is running and Start Ovi Suite.
Run synchronization.
Attach Logs from 3 different areas to error report: 1) Nokia Connector logs, 2) Configuration folder and 3) Nokia Data store.
1) Nokia Connector Logs: Zip the contents of
    C:\Users\[username]\AppData\Roaming\Nokia Ovi Suite\Nokia Connector\
2) Configuration Folder: For each [phone imei] included in sync, zip the contents of
    C:\Users\[username]\AppData\Roaming\Nokia\Intellisync\[phone imei]\Configuration\ and attach it to the report.
3) Nokia Data Store: Zip the contents of
   C:\Users\[Username]\AppData\Local\Nokia\Nokia Data Store
Please could you provide us with these logs which can lead us to a proper solution.
Thanks,
Sagar
Nokia Suite Developer

Ovi suite should sync ovi maps

Hi,
just a gripe I hope Nokia will read. It would be nice if the ovi suite could 'sync' maps. What I mean is you can browse either the available maps or the maps on your phone. It can't show you the two together. What it *should* do, if Nokia actually used their own products, is show the available maps with some mark '*' to indicate which are already on your phone. When copying maps it should prompt you that a certain map is already on the phone and offer the opportunity to overwrite or skip.
You know, basic 1990's file sync stuff.
Maybe I'll send Nokia support an email.
Sander

Hi, look I really think you need to chill about this, you only need to update maps every couple of years, I work in the motor trade and most expensive factory fit sat nav systems are cd/dvd based and are generally not updated much more often than 18 months, the whole reason for loading maps onto your phone is to save data charges and speed everything up. If you have no maps on your phone navigation will still work if internet is connected as the phone will download maps 'on the fly' as it needs them, but it just slows things down and if you're out of your region will cost plenty in roaming charges (so download your foriegn destination on pc before you leave). Just enjoy your phone and free navigation
Cheers
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you can also help others by marking 'accept as solution'

PC Suite vs.Ovi Suite for Syncing N900

I am coming from Blackberry with no Nokia experience whatsoever. I am running Windows 7 and Outlook 2007. I am used to a 2 way – or 1 way sync for my Blackberry – because really both are needed. I have read that PC Suite has more features than Ovi Suite for sync. That they “dumbed down” Ovi Suite and it only has 2 way capability.
The N900 is coming… I ordered it tonight. What is really the best software to sync my Outlook 2007 contacts (and possibly calendar) although I have read Outlook Calendar may not be possible..??..
Thanks – I would hate to install what might not be the best software to sync this phone… I am hoping to avoid any rough patches if at all possible.
Sandy

Bodestone wrote:
I agree that it is annoying that the full support is not there yet but for me that is far more preferable than having had to wait until that end of it was sewn up entirely for the phone to be released.
There's enough there between the phone andPC Suite to cover more than jusrt the bare essentials and it gives us something to look fotward to
True.  And this phone is so capable computer software to do "things" isn't as relevant. I haven't even had to do a battery pull or restart it. It is an amazing device for sure.
Also, I did test "copying and pasting" the converted music files from the Blackberry media card to the internal memoy of the N900 and it worked flawlessly! Even the album art work made it.  I still may check out Double Twist, but at least this way if "free."
Sandy

Nokia Ovi Suite - Messages Sync doubt

Hi all,
I have this doubt concerning the messages sync:
Let's imagine, I make a sync between my nokia, so all the messages are copied and appear in the Ovi Suite. Some other day I decide do delete some messages on the cell phone. When I sync it again with the Ovi Suite, will it delete those same messages or will they remain?
I didn't find an option to chose whether I could chose the kind of synchronization, since I would like to delete some SMS from the cellphone but keep them intact in my computer.
Thanks!

Hey,
AFAIK Nokia Ovi Suite Message sync is one-way sync, ie., u can sync ur handset's messages from ur device to Nokia Ovi Suite and the other way is not possible. Xprts confirm
If u delete few messages from ur device after synching those with Nokia Ovi Suite, then if sync is successful means, ur messages will b there on both handset and on ur device. Once if u delete ur messages from device and then if u sync ur handset with nokia ovi suite for message sync, ur deleted messages on the phone will not get deleted from nokia ovi suite and becuase of ur sync even the deleted messages will get restored from nokia ovi suite to ur device, as i said earlier it is only one way sync.
Still if u want the deleted messages to b restored on ur device, what all can b done is u can drag ur messages from Nokia Ovi suite's message pane to ur device, then the deletd mssgs can b stored on ur device too.
If u delete ur messgae on message pane section of Nokia ovi suite, then only ur messages will get deleted from nokia ovi suite.
Hope its clear, if u hav any doubt, get it clarified thru our forum, but it wud b gud, if u post ur nokia ovi suite related issues on Nokia ovi suite discussions board, this one is meant for Ovi and Mobile Media > ovi.com, ovi.store, ovi share and ovi sync, which all r related to Nokia Ovi's online ie nokia account ovi.com
If u hav any query related to Nokia Ovi suite, please do post them in Nokia discussion board > Software > Nokia Ovi Suite, i m stressing this because, ur query will get replied soon if u post ur issue related to Nokia ovi suite in its respective forum, chances r there, users will think issues u post related to ovi suite in ovi.com section will related to ovi.com
Hav a g8 day
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

OVI does not sync Outlook-Addresses to 5310

OVI does not sync Outlook-Addresses to 5310.
Name, Telephone, Birthday, .. are synced
What must I do?

Hey DieterGehring/ mobascheri,
Did you try the recent ovisuite 3.0.0.290? is there any specific error while sync? which version of outlook u use? and provide ur OS details too...
Regards
Like my post? Give me a Kudos...... Ur problem solved? Accept my Solution :-)

OVI Suite not connecting to map server - NOT SOLVE...

Because this /t5/Nokia-Ovi-Suite/OVI-Suite-not-connecting-to-map-server/td-p/708275 discussion has been marked as solved and it's not. I wonder when we'll have any feedback from Nokia Support? It must be the new Nokia Ovi Suite causing the problem because we all have the same problems. I have tried on three different computers with good stable internet connections and get the "connection timed out" error on all of them. Using Nokia 5230 and have tried both on XP and Vista.

@mokrypes
This seems to be working now. I tried today to download US maps and it completed and installed without any issues. Guess there was some problem with the map server.
Cheers
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Syncing from E7 to Nokia Ovi Suite " Not Working "

Hi
First i opened Ovi Suite today & it worked just fine, & it notified me about new update & after i did update to 3.1.1.90 nothing start work as normal as it use to be.
I restarted Ovi Suite & first thing i keep getting is this note:
Operation failed
Unable to read the tracks.
Of course the syncing problem not solved after this " welcome note ! "
Always nothing sync, not contacts photos nor videos nothing at all & i got this message all the time:
Sync done
Some content was not synced properly. You can check what went wrong and then sync again.
Warnings-Contacts
There was problem with syncing your contacts. Please restart Nokia Ovi Suit. If that does not help, try repairing Nokia Ovi Suite
Error code: 83940004
As i said at the beginning of my message restating not helping & i did repair sync but nothing worked in both ways & now i'm writing to u cuz i'm sure the problem is with this new software version.
So is there any chance to save my contacts photos & videos to my Nokia Ovi Suite???

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite 2.0 + N97 with latest firmware.... Devic...

Just got phone, installed software cd, when prompted to update software from internet i did and then once it was all installed connected phone no problem, did a firmware update like it asked and now the Ovi Suite no longer recognises the phone, but the Ovi Player and my computer recognise it perfectly fine.
Using Windows XP Pro
Nokia n97 32gb
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.197
Ovi Desktop Sync Engine 1.0.0.684
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
And the firmware is
Solved!
Go to Solution.

Hi virusviper,
My suggestion to you would be, In control panel, Add or remove programs, select Nokia OVI Suite and then Change/Remove option, you will be get Repair and Uninstall. I would suggest you to repair Nokia OVI Suite and check, if it has resolved your issue, if not, Uninstall Nokia OVI Suite, PC COnnectivity Solution, Nokia Connectivity cable driver, Nokia flashing connectivity cable driver(if any got installed on your PC), Run reliable PC Cleaner, install Nokia OVI Suite from www.nokia.com/ovisuite, Reboot your pc and check

Ovi does not sync some info with Outlook 2010

I have been struggling with syncronization issues between my Nokia N97 and Outlook 2010 for nearly a year! With the latest Ovi Suite version 2.2.0.245, finally some issues are solved but still others persist. In this thread I would like to mention that Ovi synchronization does not sync the Contacts information such as Company and E-mail.
After having paid so much money and waiting nearly for a year to have my "smart" phone to be able to sync with my computer, Nokia guys, please, is this such a hard thing to do?!?
Solved!
Go to Solution.

I have a brand new Nokia N8 (N8-00) and I also have a new PC running Windows 7 Home Premium 64 bit which I'm installing Nokia apps on for the first time.. I also run Office 2010.
I have a Nokia N86 that I wanted to transfer all my data from, and was going to use the data transfer feature built into the phones, but persevered with this problem and here is my solution. (thanks to the info above and comments in other threads)
I installed PC Suite 7.1.36 as I prefer this to the dreaded Ovi Suite, and got my data into Outlook 2010 from my N86. But of course this version of PC Suite doesn't support the N8 so I had to install Ovi Suite 3.0.0.290. I used this to update the operating system of the phone, and applied all other updates apart from two of the game updates which are failing. (a problem for next week!)
I then hit the dreaded sit and do nothing issue when trying to sync my contacts, calendar etc!
I uninstalled PC Suite 7.1.36 and downloaded PC Suite version 7.1.30.9 from rapidshare.com and sure enough this supports the N8 and I was able to get my data onto my N8!
I just have to remember NOT to update my PC Suite until the problem with Ovi is sorted! So I will use Ovi to keep my phone software up to date, and PC Suite my data.
I hope this helps others with the same problem, there seem to be quite a few of you! Please note that I am using the 64 bit version of Win 7 and so far have not hit any issues, although this was reported otherwise in this thread. In other words, copy this procedure at your own risk! ;-)

Ovi Suite to sync music from Network Drive

Ovi Suite will not allow me to select a Network Drive as the source folder for music - is this just a problem for me, or is this a fetaure of OviSuite ?
Tks

mikewm wrote:
You stated in JANUARY 2010 that this was a much-requested feature, and yet it is STILL NOT incorporated into Ovi Suite. This is absolute rubbish. Many of us have networked media drives and cannot sync them with ovi suite. What century are you guys living in??
I have always copied my music to Nokia phones with file system. Today I tried for the first time in a loong time if Ovi suite is no longer **bleep** and understands this wonderous thing called networking.
It doesn't.
I don't get it, I don't get whats hard about it nor why it is not concidered to be priority problem to be fixed. I guess Microsoft is coming up with the new sync application and development of Ovi is halted?

The new Ovi Suite not supporting Lotus Notes anymo...

Hi,
I recently upgrade to Ovi Suite 2.0.1.35, which I found that it couldn't sync with Lotus Notes anymore. How to troubleshoot this? This is a serious problem in support continuanity...

as of now u cant do any troubleshooting
NOS 2.0 is not supporting any other PIM xecpt Outlook & Windows Calendar&Contacts. Keep ur fingrs Xed, it may included in future
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

N900 and ovi suite message syncing?

Noticed that some blogs are saying that it is now possible with the new n900 firmware:
www.h-online.com/open/news/it...0-1125338.html
'Sync messages' is still disabled for me
Anyone here able to sync?
Ovi version is 2.2.1.123
N900 latest 1.3 firmware

I am unable to syn my n900 on the Ovi suite and I know there is a device software update but I am not being offered the update either.
I am unable to syn my n900 on the Ovi suite and I know there is a device software update but I am not being offered the update either.
I am unable to syn my n900 on the Ovi suite and I know there is a device software update but I am not being offered the update either.
Can you assist me??
I am unable to syn my n900 on the Ovi suite and I know there is a device software update but I am not being offered the update either.
Can you assist me??
David

Ovi Suite not syncing N97

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