Ovi suite not updating my device software

When i going to update my E71 device software update i got this error " Support software installation failed" i have attachmed that image as well , Please help me in this regard,
Thanks
Attachments:
e 71.JPG ‏116 KB

Ali2010 wrote:
When i going to update my E71 device software update i got this error " Support software installation failed" i have attachmed that image as well , Please help me in this regard,
Thanks
Rontom is right and I also noticed that you've several apps running on your PC. Close all other apps when you update phone firmware.
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Ovi suite not updating

Hey everyone
I want to update my N97mini software. If i use ovi suite, i get a message telling me there's a firmware update (v11) (my phone is v10), i download it but when it begins to install, i get a message telling that the connection to the phone is lost and it fails. (ovi suite confirms the fail).
Everything else updates without any problem.
If i try to update via nokia software updater, i get a message telling that i am using v10 and there are no updates available.
Can anyone help me please?

Hi Nosferatu,
This issue happens at times bcas of server overload i think. You can re-try updating the firmware once again. In case if issue persists even after multiple tries, you can walkin to your nearest Nokia Care centre to get your device flashed and updated to the latest available firmware. In case if you get to go to Care centre, please take backup of your entire data including contact, messages, pictures, video etc. before approching them, as after flashing your device will be as new as a box packed one.
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

Trying to update my device software

I'm trying to update my device software.
There is new software that's available for my BB 8900
but my wireless provider has the older version v4.6.1.250
I've tried to download from the BB website but fails to do so.
Has anybody updated their curve 8900????

This is what need to do -
1. Check the available software is specifically designed for your device or not
2. If it's for your device, then check is it released for your carrier or not
3. If it's for your carrier, then download and install in your PC and use Desktop Manager to load the new device OS in your 8900
4. If it's not released for your carrier, after installation look for vendor.xml file from c:\program files\common files\research in motion\apploader
5. Connect your device and install the new OS via desktop manager.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Hpw to update my device software?

hpw to update my device software?

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDeviceSoftware&thread.id=52...
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Why will my iPod not update it's software? How do I fix this?

My iPod Touch 2nd Gen will not update it's software. Every time I try to give it the new software update iTunes freezes. How do I fix this?
Thanks in advance for your help.

Did you to restore and update, I updated an old iPod Touch like that.

HT201210 while restore massage is coming that ''can not update. Device cannot be found?

while restore massage is coming that ''can not update. Device cannot be found?

That screen indicates that you need to connect the iPhone to your computer with the USB cable and restore from iTunes
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OVI Suite not connecting to map server - NOT SOLVE...

Because this /t5/Nokia-Ovi-Suite/OVI-Suite-not-connecting-to-map-server/td-p/708275 discussion has been marked as solved and it's not. I wonder when we'll have any feedback from Nokia Support? It must be the new Nokia Ovi Suite causing the problem because we all have the same problems. I have tried on three different computers with good stable internet connections and get the "connection timed out" error on all of them. Using Nokia 5230 and have tried both on XP and Vista.

@mokrypes
This seems to be working now. I tried today to download US maps and it completed and installed without any issues. Guess there was some problem with the map server.
Cheers
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

Ovi suite 3.1.1.85 software update problem

Hi!
I've got a problem with software update. All the time when I want to make an update ovi displays message "A new software to manage your phone was downloaded, you must reboot your computer". I rebooted it a few times but nothing changes reinstalled ovi suit but nothing changes too. What should I do ?
Sorry for my English

For the first advice : nothings change
For the second advice: nothings change too.
I update ovi suite - nothing , I repair suite - nothing , I uninstalled ovi suite exactly as in anttih link - nothing. Ovi suite all the time wants to be rebooted when I I want to update my phones software. I rebooted PC a few time but nothings change, I all the time can read that the software was updated and I need to reboot PC. I attach a print screen but it is in polish. Any other advices ?
Attachments:
message.JPG ‏45 KB

Syncing from E7 to Nokia Ovi Suite " Not Working "

Hi
First i opened Ovi Suite today & it worked just fine, & it notified me about new update & after i did update to 3.1.1.90 nothing start work as normal as it use to be.
I restarted Ovi Suite & first thing i keep getting is this note:
Operation failed
Unable to read the tracks.
Of course the syncing problem not solved after this " welcome note ! "
Always nothing sync, not contacts photos nor videos nothing at all & i got this message all the time:
Sync done
Some content was not synced properly. You can check what went wrong and then sync again.
Warnings-Contacts
There was problem with syncing your contacts. Please restart Nokia Ovi Suit. If that does not help, try repairing Nokia Ovi Suite
Error code: 83940004
As i said at the beginning of my message restating not helping & i did repair sync but nothing worked in both ways & now i'm writing to u cuz i'm sure the problem is with this new software version.
So is there any chance to save my contacts photos & videos to my Nokia Ovi Suite???

Hi Daveob64,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite fails updating E7-00 for Anna 1/2 and An...

I’ve bought an E7 and immediately updated to Anna. For some reason, Quickoffice disappeared. I searched the forums and I found that the Anna I installed is in fact 1 out of 3 updates and that there are two other updates named 1/2 and 2/2 that will bring back Quickoffice. I requested the Ovi Suite to look for new updates and it could not find any. I looked again in the forums and I found a chap who suggested changing the device date to 31/8/2011. I changed the date, went to Tools/Software Update and then, Ovi found updates. I then tried to download both Anna 1/2 and 2/2 but after some twenty seconds of apparently good download speed, the download stopped and I got the following message :
« Something’s gone wrong
There’s a problem with installing : Symbian Anna update 1/2 and Symbian Anna update 2/2. There was a problem with downloading the application. Please go to tools > Software updates and start the download again. »
I retried an untold number of times and again, the same message, as above.
At some point the software update could not find updates anymore. So I reinstalled Anna and only then (with my device date still on August 31 2011) Ovi Suite found the updates. I retried to install them and then, exactly as above, the same message (« Something’s gone wrong etc… »)
OK I don’t have a great internet connection but I donwload without problem huge iPhone and other updates. What should I do if anything at all ? By the way, I live in Beirut, Lebanon.
Thanks
Phil
Solved!
Go to Solution.

/t5/Software-Updates/Symbian-Anna-Troubleshooting/td-p/1127953
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Ovi suite doesn't recognize device

Hello, new problem:
I start ovi suite as always.
I connect my cellphone N97 with usb, as always.
New: ovi suitedont recognice my decive!!
Reinstall Ovi..connect..nothing.
Connectivity N97: usb modus.
I realy dont know what to do.
Does anybody recognise the problem and know the solution for it?
Thanks,
Renee.
Holland

Hi,
I donot have any problem with my N97.
I am not sure this will solve your problem but you can try this?
1. Uninstall Nokia Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove
2. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart your PC
4. Download and install latest Nokia ovi Suite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Restart PC again and try to use NOS
if this does not help then check whether you are using latest phone software or not. you can upgrade your phone software by following bellow mentioned steps...
**** before going for upgrade donot forget to take backup else you might loose your phone data****
1. Download Nokia pc suite and use NSU or Nokia ovisuite (For Windows User only)
2. Try over the Air update (MAC/Windows User)
If your mobile data rates allow, try doing an over the air update. Support varies by phone, variant and software
Go to tools >Utilities> Device manager (location may vary by device)
There should be an updates tab
This functionality may not be available in your device. Contact your service provider for more information
To view or update the current software version of your device or to check the date of a possible previous update, select Menu> Tools> Utilities> Device mngr
To check whether software updates are available select Options> Check for Updates
First off BACK UP YOUR DEVICE! make sure you have a back up of the memory card and also the device memory and make sure that the battery of your device has enough power or connect the chager before starting update. To start the update select access point. The device starts to download the device data.
When the data is downloaded the update description is displayed. Select Accept to accept the download of the update package or cancel to cancel the download. IT may take several minutes and you can use your device during the download but not during installation time.
Server Profile Settings
Menu> tools> utilities> Device Manager
to add a new server profile seleat Options> New server profile.
Contact your service provider for correct settings
Server name- Enter a name for the configuration server
Server Id- Enter the unique ID to identify the configuaration server
Server Password- Enter a password to identify your device to server
Access point- Select the access point to connect to the server
Host Address- Enter the url address of server
Port-Enter the port number of the server
User name & password- Enter your username and password for the server
Allow configuration- To allow receiving configuration settings from this server select yes
Auto Accept all requests-To have your device ask for your confirmation before accepting configuration from this server. Select NO
Network Authentication- Select if network authentication is used. Enter your Network username and Network password to identify your device to the server.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite/phone can't find Software(firmware) upda...

Why is it that when the nokia site says there is an update available, ovi suite or phone says there isn't any? The old ovi said there was but it failed to download update software. This one is new version! What could be the reason?
Solved!
Go to Solution.

That' wierd. Could be Nokia struggeling with their servers. Have you tried Nokia software updater as a last shot?
If not, contact Nokia by using the 'Contact us' tab and while waiting for answer check on ovi suite and your phone and NSU tomorrow.

OVI Suite not connecting to map server

After installing the latest NOKIA software updater, the OVI Suite is not connecting to the map server. It stays: "Wait while retreiving the available maps..." for ever. I unistalled the updater, but the problem is still there. Any ideas to solve this?
Solved!
Go to Solution.

Same problem with my Nokia X6 - "The connection to the Ovi Maps timed out". Now I have no maps
Nokia, give us the old version of Ovi Suite - this one is a piece of **bleep**. I tested on 3 different computers and the problem appeared on each of them regardless that 1 of the computers was with Ovi Suite and PC Suite already installed, the other had only Ovi Suite installed and the third had nothing of the above installed.

OVI Suite forced update prevents use with Windows ...

I was using an older version of Ovi suite due to the later versions being incompatible with Windows 7 Starter. This has worked absolutely perfectly for me for months, however, this morning I was shocked to see that I was faced with an ultimatum from Nokia, either update or not use the program at all. SInce Windows 7 Starter edition does not work with the latest editions (according to the website), Nokia has essentially (and deliberately), prevented Windows 7 Starter users from using Ovi suite regardless of whether they were using the service perfectly well before on older versions.
If this is actually the case, then quite frankly I'm extremely dissapointed, it's a very poor decision to force users to do anything, especially if it prevents some from using the program without being forced to pay for software updates that they don't otherwise need.
I have been a Nokia customer on and off for at least 10 years now. If what I said above turns out to be true, I won't be buying a Nokia product ever again. A real shame.

Karren,
Ditto on the thought. I am a new Nokia customer. I was woowed by the Nokia Maps but disappointed by the problems I have recently encountered. I shouldn't have to take hours on this to simply find out that there is no simple solution to my problem. Quite frustrated!
Mexxxxx

Ovi Suite - not getting past "Setting up"

I am having trouble connecting to OVI suite, all I get is "Nokia 5800 XpressMusic " "Setting up...", but it never completely connects.
I have uninstalled/reinstalled a number of times including using Nokia PC Suite Cleaner 7.1.1.
I have also checked your forums and note that this appears to be a common problem but with no real solutions!
I am using:
Ovi Suite v2.2.1.23
Win Vista SP2
Nokia 5800 v40.0.005 (latest available from three)
Please help!!

Hi Mad_Hatter,
Could you please follow these step by step process?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite not updating my device software

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