Ovi Suite password login

Hi all,
here's a suggestion for a new feature: open password-protected login for Ovi suite.
I use a family computer with just one account, I don't like everyone can see all my contacts and messages. What do you think?
Greetings,
MG10000100

i've always thought ovi suite shd be password protected!!! especially the messages and photo's.. sometimes people leave their computers on/ have shared computers accessible to others, you can imagine someone going through your messages even when you're not there!!! nokia guys keep telling us to protect our windows accounts which isn't possible for some of us, plus its not appropriate for nokia to tell us how to use out windows, let nokia talk about protecting ovi. i've resulted to disabling 'synching' in ovi suite, iv even deleted the ovi icon from the desktop hoping no one is smart enough to look for it in programs...
nokia should do something!!!

Similar Messages

N97 Windows 7 Ovi Suite vs PC Suite

I upgraded from a working N95 to an N97 that's giving me too many headaches and would like some help.
There are problems with the phone itself. If I place/take a call with the phone operating as a speakerphone, the the other person always has difficulty hearing me. Then there are the GPS problems, which is the main reason I bought into the N Series - the N95 worked so well, even though it never seems to update its maps (some roads and roundabouts are missing, as well as the postcode errors common to all satnavs). If the upgrade to V2.0 firmware (still waiting on Vodafone UK to release this) doesn't sort this and the frequent freezing that requires removing the battery, I'm returning this phone. To those who've successfully upgraded to the latest firmware, does it solve these problems I mentioned?
Then there are problems with the PC software. It appears as though the designers of Ovi Suite wanted to focus on form and ignore function. I upgraded to Windows 7. No upgrades have been released by Nokia for Windows 7 to date, despite the long public beta programme. According to other posters on this forum, the Ovi Suite and PC Suite software work with Windows 7 but it hasn't been perfect.
First, Windows 7 doesn't include Windows Calendar and Windows Contacts anymore (included up to Vista). They're forcing us to use Outlook or Windows Live. Ovi Suite 2.0.1.35 doesn't work with Windows Live - so if I want to manage/sync my calendar on/with my PC, I have to use PC Suite.
PC Suite may not look as impressive as Ovi Suite, but it is significantly more useful. PC Suite also doesn't work with Windows Live (at nearly £100, I won't be buying Outlook!). But at least I can directly manage my calendar via my PC. Also, I couldn't get Ovi Suite to login to my Ovi account - complained about no Internet connection when that's not the case. So Ovi Suite 2.0 is being replaced by PC Suite as I write this.
Even before moving to Windows 7, Ovi Suite did not sync properly with Vista's Calendar and Contacts - so since getting the N97, I've had to stick with PC Suite. After upgrading to Windows 7, I started getting problems installing the MTP driver (it would always fail) - I found a registry hack on this post that solved that problem.
Also, I've put about 2,500 tracks on my phone, but the Nokia Music app is very slow to upload any tracks and is not as user-friendly as Sony Ericsson's MediaGo app, or iTunes. And if I'm in the view that shows every track, if I make a change to a track, it automatically pops back to the top of the list - I waste too much time moving back to where I was in the list.
I hope the N97 becomes a useful phone, and Nokia release proper software for Windows 7, by Christmas - if not, this is the last time I trust any advertising from Nokia about its products. I'm stuck on with this phone until 2011, thanks to Vodafone. Between the poor N97 phone and PC application performance, and Vodafone's inexplicable delay in releasing Nokia's firmware upgrades, I think both Nokia and Vodafone UK will be losing this customer in 2011. The Apple iPhone may be pricier, but the darn thing works. And HTC, Samsung and Sony Ericsson are good enough - my wife has no problems with her SE W715.

Hi edmundgall,
As you said there are few of our forum members facing issue in using OVI Suite with Windows 7. Officially NOS 2.0.1.35 was not compatible with Windows 7, but few customers are saying in our forums, they dont have any issues with Windows 7. After listening to our forum members like, we expect that NOKIA will start supporting Windows 7 officially from its next Nokia OVI Suite release onwards. Keep your fingers crossed. Its not only slowly people will migrate to Windows 7, so it should be in supported Operating System list of NOS 2.0

Re: Could not login via Ovi suite

cant retrive my emai ls on ovimail. can anybody out there help. plz. tnx. bredaforge

Hey Bredaforge, Welcome to the Nokia Forums!
Please uninstall Ovi Suite and install the latest version of Nokia Suite.
If you still cannot access your account please contact your local care line to reset your account details.
I hope that your issue gets resolved swiftly.
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Ovi Suite does not recognise special MP3 files

My Ovi Suite does not import some of my MP3 files, even though they have proper ID3 tags (there are even albums where some files are recognised and others not, although I can see no difference in the "quality" of the tags). If I directly choose one of those to add, the program always states "0 files added".
I would like to get ALL of my MP3s (approx 2GB) into Ovi suite, not just 80%. Can anyone give me a hint why Ovi suite dislikes some of my files?
Thanks!
Fabian

Hi,
Thank you for your post on Nokia Ovi Suite
Could you please provide with some samples of the MP3 files ( 2 or 3 of them).
You could either attach it here or you can upload them on Files on Ovi.
To upload them on Files on Ovi, follow the steps below:
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.
Looking forward to hear from you at the earliest

Ovi Suite keeps on crashing (version 2.2.0.245)

I was looking through the support forum and found several people in the same situation as I am. However, I was unable to use any of their solutions, such as running in compatibility mode.
I am running this on Windows 7 Home 64-bit. Here's the error message:
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.245
Application Timestamp:   4c2da5db
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   00001b85
OS Version:   6.1.7600.2.0.0.768.3
Locale ID:   4105
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789
When ever I try to open the programme, it will run for several seconds and crash. In the past few tries in didn't even open.

@miscpurpo
Could you please provide more information regarding this issue
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
Device info (*#0000#)
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the program". Do not click either yet! Leave that pop up open.
- Open Task Manager (e.g. press CTRL-SHIFT-ESC simultaneously).
- Find NokiaOviSuite.exe from the processes list in Task Manager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this email.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here are the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.
Regards

Nokia ovi suite crashes when i try to open it

When i come to open nokia ovi suite v2.2.0.241 while it is opening it crashes and i get the error Nokia Ovi Suite 2 has stopped working.
I have tried uninstalling and reinstalling and the problem still occurs.
These are the details of the error i am getting and i also included a attachment that shows a preview image of the crash.
Problem signature:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.241
Application Timestamp:   4c1b6010
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   0001339c
OS Version:   6.0.6002.2.2.0.768.3
Locale ID:   1033
Additional Information 1:   614f
Additional Information 2:   89ba3b1ae616352990305316d61015e6
Additional Information 3:   5645
Additional Information 4:   91ea934ce054b8001697d163f3713832
Solved!
Go to Solution.
Attachments:
Error preview.pdf ‏158 KB

@Densebrains
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.
Regards

Ovi Suite does not transfer video files

Ovi Suite does not transfer converted video files from PC to my N85.
After dragging, it takes a while to convert the file. Then it shows this message:
"Transfer completed.
1 file successfully transfered to N85
0 files failed"
But in reality, there is no existance of that file in my N85.
I have formated my microSD card, but to no avail.
Please help me...

Hi,
Thank you for your post on Nokia Ovi Suite
Could you please provide with some samples of the MP3 files ( 2 or 3 of them).
You could either attach it here or you can upload them on Files on Ovi.
To upload them on Files on Ovi, follow the steps below:
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.
Looking forward to hear from you at the earliest

Ovi Suite crushes during contacts synchronisation ...

Hi All,
I have a problem with synchronisation between my phone and MS Outlook. After few seconds Ovi Suite crushes with error:
Unhandled exception at 0x5f252c60 in NokiaOviSuite.exe: 0xC0000005: Access violation reading location 0x8f38150b.
Error line (from Visual Studio):
5F252C60 mov cl,byte ptr [eax]
Phone: Nokia 5230
Outlook version: 2010 (the same problem I have noticed for 2007)
Ovi Suite version: 2.2.0.245
OS: Windows 7 Professional
E-mail folders location: C:\Users\rach\mail
System language: Polish
Ovi Suite language: English
Any ideas how to solve this issue? Is there any walkaround? How can I report this issue directly to Ovi Suite development team?
Best regards,
Rafal

Hi Galusi,
Thank you for your valuable feedback. Could you please provide more information regarding this issue.
- System Information ( Help-About Ovi Suite-System information Copy and paste in this post)
NOS Logs
Debug Logs
1) Exit Nokia Ovi Suite
2) Open the file debug_conf.txt (File attached)
3) Save the file in your PC in the installation folder (Usually C:\Program Files\Nokia\Nokia Ovi Suite) If the file already exist, replace it.
4) Open Nokia Ovi Suite and do whatever you need to do to reproduce the issue.
5) Exit Nokia Ovi Suite
6) Go to your %TEMP% folder
In XP: C:\Documents and settings\your_username\LocalSettings\Temp and In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp
but can be found also by entering %TEMP% to the Windows Explorer's address bar
7) Take a copy of the files called debug_log.txt and DalMeasurementFile2.log
Crash Dump Files
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached.
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached.
For Large files (more than 10MB) you can upload them on Files on Ovi
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.
Please send all files to the above email address, and mention this link in the email communications.
Looking forward to hear from you at the earliest
Regards

Ovi Suite Crashes When Connecting Phone: How to re...

Ovi locks up a minute or two after connecting the phone, always.
Cannot do a backup. Cannot do Outlook synchronization.
Initially it worked for a while.
How do you reset synchronization to start over?
What Ovi Suite files do you delete on the phone to do a synchronization reset?
To use maps properly, you need Ovi Suite.
Configuration Details:
XP SP3, 1GB of memory
Nokia 5800 XpressMusic, Model: 5800d-1b RM-428
Ovi Suite Now Uninstalled: V2.2.0.241
PC Connectivity Solution Now Uninstalled: 10.24.0.0
With Firmware: V40.2.005 was able to download maps.
After updating to firmware to: V50.2.005 phone connection crashes began.
Phone itself is working ok.
My solution:
Remove Ovi Suite & all traces of Nokia on PC.
Install PC Suite.
Now sync'ing works fine.
Notes:
* All other devices work fine on same USB connection.
* Rebooting makes no difference.

Hi Biff 27,
Thank you for your valuable post. In order to narrow down what exactly is causing this crash, please provide us with the following information
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
Device info (*#0000#)
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the program". Do not click either yet! Leave that pop up open.
- Open Task Manager (e.g. press CTRL-SHIFT-ESC simultaneously).
- Find NokiaOviSuite.exe from the processes list in Task Manager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this email.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here are the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.

Ovi Suite 2.2.0.245 crash w Outlook 2003 and Vista...

I newly installed the latest Ovi Suite 2.2.0.245 and it crashes when synchronisation with Outlook 2003 is initiated. Syncing the messages works. OS is Vista 32-bit. I could send a dump-file to the Nokia support, if desired.

Hi jol888,
Thank you for your valuable post.
Please provide us with the following information so that we can analyze this issue further.
SYSTEM INFORMATION ( Help-About Ovi Suite-System Information copy and paste here)
Device Info ( *#0000#)
Debug Logs.
The logging needs to be enabled first by editing the file debug_conf.txt with a text editor. The line FILELOG=FALSE must to be changed to FILELOG=TRUE. The file is located where Nokia Ovi Suite was installed (C:\Program Files\Nokia\Nokia Ovi Suite). If its not there, then i have attached the file in this post. Try to reproduce the issue.
The logs (debug_log.txt and DalMeasurementFile2.log) will be written to the user's %TEMP% folder
In WinXP the folder is C:\Documents and Settings\[username]\Local Settings\Temp
In Vista/Windows 7 the folder is C:\Users\[username]\AppData\Local\Temp
Crash dump:
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached.
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached.
For Large files (more than 10MB) you can upload them on Files on Ovi
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.
Looking forward to hear from at the earliest.
Regards
Attachments:
debug_conf.txt ‏2 KB

Ovi suite crashes when opening the "Photos" Panel

Whenever i try to open the "Photos" Panel Ovi Suite crashes. I'm thinking it may have to do with it trying to index all of my videos, so i removed the "My Videos" folder from the watchlist, but it still crashes. I think maybe i need to delete it's cache, but have no idea how.
This is the crash report from Windows:
Problem Event Name:   APPCRASH
Application Name:   NokiaOviSuite.exe
Application Version:   2.2.0.245
Application Timestamp:   4c2da5db
Fault Module Name:   NokiaH264HPMPDecTFilter.dll
Fault Module Version:   1.0.4.0
Fault Module Timestamp:   4c062e83
Exception Code:   c0000005
Exception Offset:   00001b85
OS Version:   6.1.7600.2.0.0.256.1
Locale ID:   13322
Additional Information 1:   0a9e
Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
Additional Information 3:   0a9e
Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Hi kuroyume
Thank you for your post.
Could you please provide more information regarding this issue.
SYSTEM INFORMATION: Help about Ovi Suite-System Information- Copy and paste.
CRASH LOG FILES
Windows XP
- On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the notepad.
- Find the minidump file (probably C:\Documents and Settings\%username%\Local Settings\Temp\???.DMP) . If there are multiple .DMP files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and kill process "dwwin.exe", the dump file is locked by this process.
-The dump file can now be copied.
Windows Vista and Windows 7
- On application crash, you'll see the dialog suggesting "Check online for a solution and close the program" AND "close the
program". Do not click either yet! Leave that pop up open.
- Open TaskManager (e.g. press CTRL-SHIFT-ESC simultaniously).
- Find NokiaOviSuite.exe from the processes list in TaskManager.
- Right click NokiaOviSuite.exe and select Create Dump File.
- When the dump is ready, a dialog opens and tells where the dump was stored.
- Also expand the crash popup dialog window's "View problem details" and copy the contents to this case.
- After you have got the needed data press "Check online for a solution and close the program" in the crash dialog.
NOTE: If the crash dump is huge in size then follow the steps provided here.
Here is the step by step instructions to send files on Ovi.
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected] , mention your forum user name and link in the mail content
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.

Nokia Ovi Suite can't connect to Internet

Hi
I was using an old version of Ovi that come with my N95 in a CD.
I'm trying to update my N95 with a new firmware and that request to update Ovi.
After the update I can't login to Ovi in order to update.
There's any problem that Ovi software can't connect or something else.
Obviously, I'm connected to the Internet.
BTW... where's the spanish forum or help assistance?
Thanks in advance!

I have the same problem on pc in the office. I uninstalled and installed the old ovi suite 2, but it dosn`t work. When You connect Your phone it will do, but connect to Your Ovi account through the telefone. I havn`t got any answer until today.
I use Nokia 5230, want to connect to my Ovi account also, when the phone isnt connected to the pc. I hope, we will got a resolution.
By installing the old Ovi suite there are only problems with winxp, it dosn`t work really. Thank everyone for help or answer. philipp

Could not sign in via ovi suite (3.1.0.91)

Hi There, I am not able to login to Nokia accounts via ovi suite. Seems to be some sort of internet connection/setting issue, although I can browser,etc via same internet connection from my PC perfectly fine. Screenshot is attached...
Thank you,
Yogesh
Solved!
Go to Solution.
Attachments:
OviSuiteError.png ‏144 KB

i dont understand how you did it.. but it seems still problem for me
as i try download maps offline ovi suit stops responding ..
please see the attachment.
i can log in in ovi web site but ovi suit login always fails
i searched internet for it
1. suggestion : to check for proxy setting.
i dont know how to set proxy setting but i provided my ovi credentials in - ovi suite- tools- options- general tab - proxy
but my problem is still there..
YogeshKulkarni wrote:
I was able to resolve this issue by deleting expired certificates on my PC.
on Win7 - goto control panel --> Internet properties --> Content , click on Certificates - select ane remove expired certs.
2. suggesation : to delete the old certificate from the internet explorer
if you can please specify the certificate name or group because i cant find any in there
i use - IE & FireFox browsers - i checked in both Certificate - but cannot find any old certificate related to Ovi ..
if you can help me it will be my great pleasure.
thanking you
Attachments:
ovi problem.jpg ‏51 KB

Ovi Download and Login Issue

"Ovi Download and Login Issue" i have nokia 5530xm, I am unable to login through ovi app it says sign in failed check your username and password. And when i browse the web it logs in but when itry to download it take back to main page. Please light on this issue. Thanks for help.
If you like my post or think it was useful then please hit the star button. Thanks :-)

now whenever i plug in my ipod to sync i get an offer to download and install or just download a something for itunes that i am not quite sure what it is.
hmmm. can you post a screenshot of the box containing the offer?
there's instructions on how to do that in the following user tip:
hudgie: Taking screenshots to help with problems

Can I sync two Nokia phones with Ovi Suite?

I have 2 different Nokia phones. I'd like to save my data to my PC, so I've just downloaded and installed Ovi Suite 2.2.1.23.
When I connected the second phone successfully, there was a green link that said something like "Get tips on syncing several phones with Ovi Suite". However when I clicked there, nothing happened.
When I click "Help->Nokia Ovi Suite Help" on the toolbar, nothing happens, no help tips.
The first phone synced all 82 photos and Contacts and messages to Ovi Suite.
I created a new album with that phone's name, and dragged those pictures from "All" to the new album, to try & keep them organized.
When I connected the second phone all of the Contacts synced (there were a lot) and now they are mixed in with the contacts from the first phone. However the photos would not sync. Then a few photos synced, making a total of 156 shown in All (which included the 82 photos from the first phone). When I would click "Sync" nothing visible happened.
But I did see the photos from the second phone on the PC. I did drag them from the PC into the album created with the name of the second phone.
Now when I look at the photo album with the first phone's name, it says "You have no photos or videos in this album, Drag photos and videos to this album." Yikes! But they are still on my PC.
This is very confusing. I agree with the others, Nokia PC Suite worked well, Ovi Suite seems very confused.
Is any of this uploaded to my online Ovi account?
Thanks for your advice.

ronni333 & boing,
Somewhere on the nokia ovi website it says you need to use seperate windows logins. Have one login for work and use that when you use ovi to sync your work phone. Other login to sync your personal phone. I lost the link to that webpage, but that is about all it said.
ronni333 - I also had problem with ovi help, the link appeared to be empty. I was using Google Chrome to surf the net. Problem solved by using Internet Explorer instead.
Hope this info helps you guys.
Cheers,
chillimuncher

Ovi Suite password login

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