Ovi Suite "Prepairing download"

hi, i'm trying to update my nokia 5800 ousing Ovi Suite and it's still on the 3rd step particularly "Prepairing to Download" and it's been there like 30 mins. and it doesn't move at all
can you please help me?? btw, my OS is Windows 7 64-bit Ultimate Edition

@ardeeboi
This happens when Nokia Software updater does not find the server path. Could you try the steps provided below
- Remove the following from Add/Remove programs
Ovi Suite
PC Connectivity solution
Nokia Connecting Cable Driver
-Then go to c:/program data/Ovi Suite Installer Cache and remove all the subfolders inside it.
- Go to Start Run-%temp% clear the temporary files
- Restart Computer
- http://europe.nokia.com/support/download-software/nokia-ovi-suite Download and install the latest version NOS 2.2.0.240 from the link above.
- Restart Computer after installation
- Connect the device, wait for the all the drivers to be downloaded
- Connect the device to ovi suite.
- Try to perform the software update now.
Cheers
Sandy
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

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Need help - Ovi Suite keep downloading at the bac...

I noticed when the options -> General -> Automatically download software update is clicked, I can see from the download statistics report shown data being download. when I checked on my telco broadband data usage report that I've downloaded 3GB of data in one day! I use TCPIP view utility to view Nokiaovisuite.exe keep receiving data at the background.
When I deselect the automatically download the receiving data stops. I've no clue why Ovi suite behave like this and it seems never stop.
regards,

Whenever there is new version of Ovi Suite, it will download that for you. But that you should be only within 100 MB... It should defnitely not be from ovi suite, but has to be some other software. Atleast i dont have that much download from Ovi suite..
Maybe you can look for antivirus softwares, which dowload updates in the background.
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

Ovi Suite Maps Download stops

Hello All,
i got the feeling or problem, that if downloading e.g. the whole europe (3,1 GB) or america (2,4 GB) map, the progress bar stucks at about 50 %. There is no progress after even 2 hours, I did even check 4 hours ... So I conclude that the transfer is stopped! However, the map file seemed to be downloaded completly on the pc (verified this by checking the network traffic in the firewall options). My N8 is connected via USB. So is it a usb transfer problem or some software issues? Any help here or someone noticed this as well?
I dont feel like clicking every entry on europe (about 42) and transfering it manually.
However, in general I got the feeling that the usb connection of the N8 is very slow.
In addition, I would suggest a way better progressbar in Ovi Suite Maps, that tells me the progress (something like X MB out of Y MB downloaded) in downloading a map file from internet, and uploading it to my mobile phone (also something like X MB out of Y MB uploaded, and in addition even a speed indicator - e.g. 3 MB/sek - so I know how long it will still take).
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Thanks in advance.

Should not give any trouble..
I personally never had any problems with any updates till now... Not with OVI suite.. Not with firmware update.. Not with Maps update... touch wood...
so.. its your choice whether to take the risk (as you have encountered problem in the past..) but you can't get better without taking them too...
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Ovi Suite not downloading maps

I connect my 5800 to my pc, then go to Maps, the application automatically connects to the maps server but it doesn't update the maps list on the left. At the moment only the continents are displayed. It also failed to find any maps installed on my device so I deleted the cities folder and qf file. Please help.

If youn deleted the cities folder and qf file, did you recreate the folder structure? After deleting you should reboot your phone and open maps application for a few minutes then reconnect to Ovi Suite.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi Suite will not download

WHY DOES OVI SUITE NOT DOWNLOAD BEYOND 2% FROM THE OVI SITE ?????
I have a 6110 Navigator and the navigator will not load the maps - I tried updating the maps and now it will not work at all - I then thoguh I would try and update the firmware as it has not been done for a long time - PC Suite says I have to use Ovi - I click download and nothing happens after about 2% of the download from the Ovi site- left it all day and still no movement???? I have tried for several days on several computers and always the same - 2% stop no more?? this is such a pain - I see from this site that Ovi is apparently rubbish and does not work yet Nokia is forcing me to have to use it - yet they do not allow me to download it from their site so I can use it - is this to make me buy a bew phone??????
How do I update the firmware and maps if I cannot get the piece of software I must use from the site?

You can download ovisuite from here: http://europe.nokia.com/support/download-software/nokia-ovi-suite
Could you please provide your Pcsuite version and language, OS details?
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Maps 3.08 won't work in Nokia Ovi Suite 3.1.1.85

I am having problems trying to get the Maps to work in Nokia Ovi Suite. When I click on the maps I get a mesage that tells you that the map application is still open in your phone and asks you to close it but, in fact, Ovi Maps is definitely NOT running; then there is a key on the screen asking to retry and when you do that the following message appears:
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I also want Symbian Anna!!!!!

http://betalabs.nokia.com/apps/nokia-maps-for-mobile-v3-08/bugreport/34483/no-sync-of-maps-possible-...
This solution worked for me. Good luck

Music in Ovi Suite

Is there any way to change the artist or other information of songs? Half of the music in my n8 are now with an artist name "unknown" in the music player. Problem is solvable in Windows' file managing but it takes time and I think it should be able to be done it in the Ovi Suite.

I don't think this helps your current your question but i hope it proves useful for the future. I have a C7 and when i used OVI Suite to download music to it, it did not have any images on the albums. I then installed OVI Player and when i downloaded music to the mobile using that program the albums all had their correct images. You might want to try OVI Player and see if it works better for you. I have my mobile less than a week so i am still trying out the programs.

Ovi suite slow as hell on windows 7

After a long time of not using Ovi suite, I downloaded yesterday the newest version from the Ovi suite.
When I ran the installer, it said that I'm installing the newest version, but after installing and running ovi suite, I get a message that a newer version was found(even though I was on 2.1.1.1) and that it wants to update to it. Fine, I said, updated. Version stayed 2.1.1.1.
After that, I connected my phone, a 5800. This was nightmare. Ovi started syncing, and got stuck on syncing photos. It took me about 20 to CANCEL the photos syncing.
Afterwards, I started backing up my phone. This went OK through out the entire process, except the ending - Ovi got stuck and had to be closed.
After closing Ovi, I noticed a process, Nokiamserver, that was eating my disk with reading. It kept reading and reading and reading. I eventually had to close it because I just could not work with that process reading so much from the disk.
The overall Ovi interface is very slow as well. Everything takes its time to load, everything moves slowly. I was quite disappointed with that.
Nokia - can you make a good syncing program that will really compete with iTunes? That will work good and fast?

Hi All,
I'm new to this forum, and Nokia phones.
Bought a C5 yesterday (sell-out of old stock) because it said it did offer what I need:
Basically a USB-stick with a screen, offline GPS navigation and telephone. I don't need no mobile Internet access.
Well, what can I say: This device sucks, and massively so. User-unfriendly, ridiculously slow, and unnerving features like disappearing maps, etc. As close to a first grade ripp-off as it can get. It just nearly does what it is supposed to do; just enough so you can't actually sue Nokia for ripping you off. But then again, it does not guide me to where I want to drive to. It does not download and remember the maps i need, etc.
VERY disappointing. Look for mine on ebay - I need a hammer to hang a picture from time to time. I don't need to invent, engineer, manufacture and assemble the hammer in the first place each time I want to hang a picture!
Nokia: This is 2012. If you want to be here by 2013 you have a LOAD of basic homework to do! Detention for 12 months!

Ovi Suite 2.2.0.245 error code 8004fd02 syncing N9...

When syncing contacts on my N900 the status bar progresses to about 75% completion and then I get an error (attached) stating that the Contacts did not sync, that I should unplug the USB cable (or Bluetooth) and reconnect and sync again. I have done this multiple times and I keep getting the same error. The error code number is 8004fd02
Solved!
Go to Solution.
Attachments:
error.JPG ‏196 KB

Hi,
We are really sorry to hear this.Could you please provide us the logs so that we can investigate on this? Kindly send the details here: [email protected]
Here are the instructions for attaching log files:
Follow the instructions and download debug_conf.txt
"Please follow these instructions to gather and send the log files:
1) Exit Nokia Ovi Suite
2) Download and unzip the file debug_conf.txt
3) Copy the file in your PC in the installation folder (Usually C:\Program Files\Nokia\Nokia Ovi Suite) If the file already exist, replace it.
4) Open Nokia Ovi Suite and do whatever you need to do to reproduce the problem
5) Exit Nokia Ovi Suite
6) Go to your %TEMP% folder
In XP: C:\Documents and settings\your_username\LocalSettings\Temp and In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp
but can be found also by entering %TEMP% to the Windows Explorer's address bar
7) Take a copy of the files called debug_log.txt and DalMeasurementFile2.log
8) Open Control Panel - Administrative Tools - Event Viewer - Application - Right click - Save Log File As (and use the text format)
9) Remember to delete or rename debug_conf.txt after gathering the log files" and collect the logs files and attach in this mail.
Attachments:
debug_conf.txt ‏2 KB

Re: Nokia ovi suite update N8-00 software problem

If u problem with ovi suite so download PC SUITE AND TRY TO AGAIN INSTALL SOFTWARE,AND ENJOY IT

An older version supports the N8
see this thread:
/t5/Nseries-and-S60-Smartphones/How-to-use-Nokia-N8-with-PC-Suite-7-1-30-9-apparently-compatible/m-p...
Ovi suite seems to be very buggy!!!!!!!
beware tho - had connectivity issues after using pc suite!!!
If it helps - click on the star!!

Comments for Nokia Ovi Suite

I just got my new C7 several days ago and started to experience this nice smartphone. I am using the software Nokia Ovi Suite to download maps for C7 which is helpful.
In geernal, this software feels like iTure for Mac products. I have some suggestions to improve it as following:
1) I hope to download maps on the computer by Ovi Suite, and then transfer them to the cell phone. If I can do so, I do not need to connect cell phone with the computer for a long time and I can quickly update and delete the maps in the cell phone by local map files on the computer.
2) I hope to use Ovi Suite to mange pictures, videos and others. Not only copy files from the cell phone but also append the files into the phone. The best way would be use the Ovi Suite as a library and synchronize it with the cell phone.
Tony

Regarding the Maps.. pl. refer..
/t5/Maps-Navigation-and-GPS/newest-Nokia-Ovi-Maps-0-1-25-114-manual-download/td-p/778870
..also be informed that this being a user-to-user forum, the suggestions / feedback will not get the mention it deserve.. You may put these on the Nokia Beta Labs..
http://betalabs.nokia.com/
under the OVI Suite Beta section..
--------------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Issue with Nokia Ovi Suite!

hi! i have upgraded from nokia 6230i (i used for 6 years) to E7. i have certain problems.
To sync my contacts, photos, calander entries, messages, i had downloaded nokia ovi suite on my PC (Laptop Dell Latitude E6400) and then conected my device via USB. my device showed up on the suite and started charging and i was able to sync every thing. i did this 4 to 5 times. however now when i connect my device to my PC my device does not show up in the ovi suite but my device shows Nokia Ovi Suite- Active! i have not been able to sync via USB since. whenever i connect my device via USB to my PC a dialog box appears on my PC and shows USB device not recognised. i have tried every thing from enabling the device through Device Managar, installing drivers, uninstalling the device, reinstalling the device but the same dialog box appears again when i connect via USB. I am able to sync via Bluetooth my device shows in the Ovi suite but downloading apps, games, songs, software updates etc., cant be done. Also for charging the device when i connect the charges it takes 4-5 times to show the charging info! and thereafter the device starts charging. I thought there might be a problem with the USB cable but it works fine with my friend's Nokia X2. i have checked the USB ports on my PC but they are also working fine with other things like USB mouse, Modem etc. I know my last resort is to visit customer care. but if any body can help me i will be realy greatful. I have the latest software version of Nokia Ovi Suite on my PC and also my device.

Hi,
I have the same problem running Vista and Ovi ver. 3.0.0.290. I ran through your steps but no change. It's a brand new N8 and the phone will not show as a New Device via the USB connection. Although configured to start when connecting the phone via USB, Ovi will not start so I assume the connection is not established between Ovi and the phone. My laptop sees the phone just fine and files can be transfered vie Explorer. Any other ideas? Much appreciated.
Thank you in advance!
Screenshot attached.
Attachments:
OviUSB Connection Problem.jpg ‏31 KB

How to delete a single Nokia Map using Ovi Suite?

Hi, I'm using Nokia E52 and installed the latest Ovi Suite on a Win XP 32 SP3, performed all the possible updates (E52 included). I used Ovi Suite to download some maps into the cell. Looking at the E52 maps I see that there are many maps that are useless for me, as well as foreign language voices (i.e. portuguese).
Is there any way to remove/delete those maps and voices on the device that I will never use? I cannot find a way to selectively delete a single map/voice: There is a button on the top right part of the Ovi screen but it delete ALL the maps!
Solved!
Go to Solution.

I agree completely. This (being forced to delete all and then reinstall) is user-hostile: it's an unnecessary added step (several steps, actually) that takes time. There seems to be no compelling reason why we're allowed to delete everything but not individual files. Updates can and should be handled as a separate process. All the current system does is create frustration - at least for those of us who have posted here! :-)
The absence of single-file delete seems to me more likely an oversight by the programmers than an intentionally omitted function. But if it's intentional, it violates expectations and is an inconvenience - therefore, it was a bad decision and should be fixed.
-M

Ovi suite downloading issues

I can't load ovi suite no matter how many times I've tried! I am using windows vista and have updated drivers, removed all nokia software and still I get a message saying.....Unknown Publisher error code 3, "no digital signiture". It's driving me nuts! I could never load it when I had my N97, and now I have the N8 I want to get this sorted.
Is there anywhere in London that I can take my laptop too to show someone?
Solved!
Go to Solution.

I am assuming that you have downloaded Ovi Suite and you get the message when you try to install it, in which case -
All our Vista machines are now upgraded to Win 7 so I can't test this but I think the message you got can be the same as one can get if the file is blocked by Vista's file protection control which it imposes on what it thinks are suspicious files coming from other sources. It is a long shot that is the problem but I have run into it before with downloads - so if not already done, in Windows Explorer right click the Ovi Suite installation file, select "Properties" and under the "General" tab check down the bottom right hand corner and see if there is an "Unblock" button. Hopefully there is as it is an easy fix, just click it and you should be good to go.

Downloading ovi suite

When I started my ovi player it said I had had to install the new version but when I was downloading it..It showed network error.I can't use ovi now... Help...

@sunkyfunky : I also faced this problem when i tried using OVI Suite and OVI player for the first time.
The solution is :
=> Go to Setting-> Windows Firewall and DISABLE it.
=> Disable your Antivirus programme.
=> Restart your PC.
=> Now download and install OVI Suite and OVI Player.
=> Enable Windows Firewall and Antivirus.
=> Restart your PC
===============================> Use OVI Suite and OVI player now !!!! Enjoy !!!!

Ovi Suite "Prepairing download"

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