Ovi suite problem with V 50

Hey all,
I have a nokia 5800 xpress music and I just update the software to V 50 using the ovi suite but I can't sync my phone with the program or to download new themes since then it keeps rolling and saying setting up, I tried to fix this by repairing and uninstalling ovi suite but it didn't work, I searched for an answer and I couldn't find one, so is this a public problem with no solution or what.
I like the new software although it eats the battery but it is cool, so can anyone help

I'm also having the same problem, although with a different phone, I don't think the phone model matters in this case.
Here are the steps I did :
Downloaded the Ovi Suite 2.2.0.245 from the Nokia Canada web site. To confirm whether it is the E72 phone or the PC that is the problem, I tried to connect from another computer with Ovi Suite 2.2.0.241 connected to my phone, and from this other computer (a work colleague's computer), it was able to connect just fine.
On my PC, I had Nokia PC Suite installed previously, which I've since removed and then re-installed Ovi Suite several times, and tried Repair of Ovi Suite. Nothing seems to work.
One observation that may be related, I noticed the "Nokia Connectivity Cable Driver" in my list of programs in Control Panel and removed it, rebooted many times (after uninstall) and after re-install (just to be safe), still no luck. It looks like after re-installing Nokia Ovi Suite, it appeared again in the list.
Any ideas out there? The message "Setting up" is where I'm stuck. I'm wondering if I can try downloading an older version of Ovi Suite, or install a diagnostic program (or tool to cleanup the registry after removal of Ovi Suite)

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OVI Suite problem with N8 - shutting down after co...

In the last 2 days I ahd a problem that from one day to the other OVI suite stopped working just after connecting to mobile.
The error was:
Problem signature:
Problem Event Name:                        BEX
Application Name:                             NokiaOviSuite.exe
Application Version:                           2.2.1.23
Application Timestamp:                     4c7f4eae
Fault Module Name:                          VersitConverter.dll
Fault Module Version:                        7.0.111.0
Fault Module Timestamp:                  4c6a5c11
Exception Offset:                                00005f44
Exception Code:                                  c000000d
Exception Data:                                   00000000
OS Version:                                          6.0.6002.2.2.0.256.4
Locale ID:                                             3079
Additional Information 1:                  1468
Additional Information 2:                  b419b7f2c59c89a9f34ca73103710cba
Additional Information 3:                  78a4
Additional Information 4: 6a8bb0aa5fa16e2d36bdeda1f07bb86e
Because it was on all of my 3 PC's with Vista and Windows 7 I believed it is because of changes on the phone which was working since one month without problems.
It also was regardless if I connected via BlueTooth or USB.
Anyhow, I started to deinstall SW on the phone which I installed last 2 days. but at the end I found the problem somewhere else:
On the day when problem came up I sent via bluetooth from my PC a text file to the phone.
This appeared in the Dialoge/Message listing like an SMS but the suite seem not to be able to handle it.
When I deleted the message on the phone the suite was working well again!
The weired thing was that even if I set the suite not to synchronize anything the error was generated which mean that it still scans some phone parts.
This post should help Nokia to correct the problem and you to avoid it!
Greetings
Franz

Same with my phone. Deleting SMSes helped. Thanks!

OVI Suite problems with N97

Hi,
I have received my new N97 and installed the bundled OVI Suite.
All went well and it found and conected to my phone and I played with it for around an hour or so.
I reconnected later in the day and the suite would not start automatically as before or recognise the phone when i searched for connected device.
I have turned my phone on and off and restarted my PC but it still won't recognise the phone.
I seem to remember having this problem with my N95 and a version of PC Suite but that was a couple of years ago and I can't remember the solution (if there was one).
Any help would be much appreciated.
Dave

The ovi suite thats supplied with the phone is a bit unreliable.
Try using PC suite instead or the new ovi suite beta.
www.nokia.com/pcsuite
http://betalabs.nokia.com/betas/view/nokia-ovi-suite-20

C7-00 OVI suite problem with Outlook exchange 200...

Hello,
   sorry, I closed previous thread by accident, without having a fix.
   OVI suite having problems sychronizing contact, when data are on a exchange server.
   There is also a difference, using USB or BT conection.
Using USB searching for all (contacts, calendar and notes) search for ever.
Using BT my phone can quickly update calendar and notes, but no contacts.
BT and USB have same problems, when selecting Microsoft Outlook 2007 contacts and then
scanning for a folder with data - never finds a folder or end...
Setting up a direct connection to Exchange server is possible for me, but not 1st option.
Regards,
OneCent59

Hello,
   sorry, I closed previous thread by accident, without having a fix.
   OVI suite having problems sychronizing contact, when data are on a exchange server.
   There is also a difference, using USB or BT conection.
Using USB searching for all (contacts, calendar and notes) search for ever.
Using BT my phone can quickly update calendar and notes, but no contacts.
BT and USB have same problems, when selecting Microsoft Outlook 2007 contacts and then
scanning for a folder with data - never finds a folder or end...
Setting up a direct connection to Exchange server is possible for me, but not 1st option.
Regards,
OneCent59

Several Ovi Suite "problems" with N82 | Need'sum h...

I've got a few questions about my N82 and the new Ovi Suite Beta.
• The first of all, I pressed the "tools>Software Updates", and it said to me that I could download the new Ovi Maps 3.0. When I tried this, after a while the phone said "Cannot install, it is built in" or something. I have the Maps 1 version I think, and I just can't get it to update it!
• Where can I find the "Nokia Applications" on the Ovi, so that I can install .sis files (like games, themes and etc).
• How do I delete music on my phone via the Ovi Suite?
• How do I sync pictures from my phone with Ovi Suite instead of the "Images" folder on my computer?
...these are some questions I have atm now,
but don't get too comfortable with this, cuz' there may be more.
I hope that people are positive, and that they can help me (and the others who're in the same position) with these questions.
//Timbuktu

Hi,
As of now Nokia OVI Suite 2.0 as you mentioned is still in BETA stage, it may take a while to graduate from beta labs You can search for n-gage www.n-gage.com/
So you are using Nokia OVI Suite 2.0(NOS 2.0) i guess, if yes, sync your phone's music file with NOS 2.0, once sync is over for a test, delete a song from NOS, it will ask if you want to delete from phone too, if you want you can delete the song, if it goes successfully, you can try to delete the unwanted songs
To sync your phone's pictures with the pc, i recommend you to install Nokia Photos, a pc application, your personal way of managing your digital multimedia diary
http://sites.hardwarezone.com/sg/nokiazone/content/featured-articles/nokia-photos-photo-album-redefi...
For your OVI Suite realted queries, you can post your queries under PC and Mac software(in this same forum ), so that your query will be replied by your experts @ quick time that in this forum as this is meant for OVI.com etc.,

Nokia Ovi Suite problem

When I make some new pictures I can't transfer them to PC with Nokia Ovi.After synchronisation I have message "..0 files successfuly copied to PC".
Ofcourse in Settings>Synchronisation Copy Images,Files,etc. is checked.

Hi,
I too am facing the same problem. In my case the transfer files check box is greyed out, when i do a sync. I have a feeling that is because my phone (e71) isn't supported by Ovi suite.
What phone are you using?
Regards
Satpal

N900 PC SUITE / OVI SUITE Problems. Need help.

HI,
I am having big issues with conecting my N900 to my PC. Had a long list of troubles uninstalled everything after expeirencing Driver issues on to get Phone parent issues after re install. went through it all again and downloaded latest version of PC Suite 7 from nokia site and it's been installing for 2 hours now and is stuck at 32%.
Really frustrating just upgraded from E75 which worked perfectly with OVI Suite. now i have N900 that i can't back up or update. Non of the solutions i've read on the board have helped, i'm now into day five of uninstalling - re installing and downloading. Doeas anyone have a solid fix for this soon to be thrown out the window N900 ?
Many Thanks.

Surprise surprise USB Phone Parent (no file located) !!! So disapointed, Somebody at Nokia must be able to offer a Solution. Without PC connectivity the N900 is just a very expesive Brick.
Firstly i live in the poorest contry in Africa so when i paid over 1000 USD for the phone i was annoyed that it had a chrging problem as many people have had i notice from the boards. I go to Europe and take it to a Nokia shop, I am told "no we can't fix it it must be done in the country you bought it". Well thats kinda impossible as Nokia have no facilities in Mozambique, so another 800 USD trip to South Africa to get it repaired.
Secondly Absolutely no assistance from nokia with the PC connectivity issue for either OVI or PC Suite.
I knew the iPhone was the smart choice ! anybody wanna buy a 1000USD Brick OR Help me resolve the PC connectivity issue?
Attachments:
SS08242011135720.jpg ‏97 KB

Nokia C3 chat & Ovi Suite problems.

dear Nokia,
my chat function on my Nokia C3 isn't working.
every time I start up my MSN acc. it freezes and stays white.
also i've got problems with the Nokia Ovi Suite, It says that my phone is not in the Ovi Suite position while it is.
I'm using a 2gb memory stick and a usb cable:CA-101D
Please help..
kind regards,
jeffrey de groot (Netherlands)
Solved!
Go to Solution.

Hi,
Please update your phone with the latest available phone sw.
http://europe.nokia.com/support/product-support/device-software-update
For Nokia Ovi Suite:
Go to Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahayv

Nokia Ovi Suite problems

Hello,
I am having several problems with the program that I got on the CD together with my Nokia N97. I am trying to use the program Nokia Ovi Suite, but it's just not working.
Below there is a picture with errors that I get, even while installing and booting the program.
I realise it's in dutch - but I guess the most important ones are the 4th and 5th.
1 = While installing
2,3 = While launching the program
4 = When I connect my phone to my computer (so it does say its connected)
5 = Always. It keeps 'Loading' or 'synchronising' or I don't know what it's called in english.
That little circle keeps running and nothing happens.
I am quite annoyed with this. Because I don't know what the problem is. Also I don't see the problem.. There is a CD, and a computer. It should just work correctly.
Also if needed: I am running WIndows XP - and have the Nokia N97 for the ones that missed it .
If you know something that can help me, please let me know.
I will be looking forward to a reply.
Regards

Hi, I cant decipher if its a problem with Windows settings or the program itself since I can understand the language in the picture, could you provide translations? Also could you try to download the ovi installer from the net instead of the one on the CD?
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi maps ,ovi suite problem on n97

i hv nokia N97 handset.got the problem after updating my handset software and after i format my handset.now i can't use OVI MAPS. and also i get some problem when im using nokia ovi suite.when it trying to install support software from my lap top, i got a error msg on my 4n saying'certification may not yet be valid or is expired or phone data setting may be incorrect'.and also i can't install ovi maps from my handset too.i'll b very please if any 1 can help me with it. thanks.
i hv nokia N97 handset.got the problem after updating my handset software and after i format my handset.now i can't use OVI
MAPS. and also i get some problem when im using nokia ovi suite.when it trying to install support software from my lap top, i got
a error msg on my 4n saying 'certification may not yet be valid or is expired or phone data setting may be incorrect'.and also i
can't install ovi maps from my handset too.an also sometimes when i trying to download some s/w i get a msg 2 pass saying ' website has sent a certificate which is out of date.accept it anyway.'i'll b very please if any 1 can help me with it. thanks.

[SOLVED]
hi,
Yesss, i have found the problem.
The problem was in Latvian localization. There was something that didn't let to start the programm.
What i did:
I changed phone language to English, the phone restarted;
than opened navigation and it started. Accepted the agreement, and everething went OK.
Then i changed back to Latvian language. The phone restarted. and for some time was very slow. I opened the navigation, and navigation started. Went in some menu. Then phone somehow restarted(some bug?) for 2 times, in time when i was in navigation soft.
But then it went OK, and everething worked as well.
Also there are some words in navigation soft that are not translated, and stays in Lithuanian language, but i hope soon they will be fixed
I hope this post will help to some people, and they will save some time, while searching for solution

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E72 sync Outlook, Ovi-Suite problem workaround

All began when i lost my E71...
... i bought the E72 and connected it to my pc and voila the synchronization worked perfectly.
The joy did not last long, as every time i connected my Nokia to synchronise the synchronization failed with the crash of ovi-suite.
How ever, after reinstalling Ovi-Suite, reinstalling firmware, checking for firewall/antivirus issue and reinstalling/updating drivers i found the reason why the synchronisation didn't work.
After a computer startup and connecting the E72 over usb, the computer recognize the E72 and installs the drivers(!). In the same time the E72 asks for the mode, in this case the PC-Suite mode.
Confirming tree times (without a confirming sound) the synchronization will not work.
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Hope somebody can help me with this issue
Thx

louise21 wrote:
okay, so I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
help please?
p.s. sorry for the novel
Do not use OVI Suite.
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Nokia Ovi Suite - Problem linking phone 6700

Hi,
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The contacts sync in Ovi cannot seem to recognize that an update in Outlook is later, does not enter it into "conflicts" and goes and changes Outlook (the old PCSuite used to have a setting that allowed updates only from Outlook to the device).
That is the setting I use and require for Outlook synchronization, so I use PC Suite exclusively for Outlook synchronization.   (Outlook to phone only.)
When I used Ovi Suite to synchronize the phone from Outlook, I lost data, and it took me hours to recover.   Then later, Ovi Suite also ended up in permanent crash mode, after a few more days of use. So I completely removed all traces of it and installed PC Suite.
Will I ever trust Ovi Suite with my data again?   No.
Does Ovi Suite have a clean built-in uninstall? No.   So will I ever install it on a PC I care about? No.
Would I choose a Nokia phone that only supports Ovi Suite for Outlook synchronization? No.

Ovi suite problem with V 50

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