Ovi suite says I don't have maps installed on my 5...
This is a bit odd. I used Ovi Suite to upgrade my ovi maps to 3.03 a few weeks ago when I got the phone. I installed maps for a few US states as well. Yesterday I wanted to add maps for another state. Ovi tells me I don't have maps installed on my phone. Then it says it needs to upgrade Ovi suite so I do that. Then it says it wants to install ovi maps on my phone. Ok, fine. Turns out it's trying to install version 3.01 on my phone which of course I don't want to, assuming 3.03 is better than 3.01
So what gives here? It seems I can only install ovi maps using the Ovi Suite, right? I send an email to Nokia but perhaps someone here knows the answer.
Thanks,
Sander
Solved!
Go to Solution.
I've seen this happen a couple of times now.
As far as I can see, upgrading the phone firmware (in this case from v31 to v40), affects Ovi maps 3.03.
In chanchan05 's post Re: OVI map 3 not working, he quotes 5 installed files that make up the Ovi 3.03 application: Nokia Maps, Ovi Maps, and three Share Location files.
Upgrading the firmware to v40 appears to remove some of these, namely OVI Maps and the Share Location files, leaving only Nokia Maps.
The maps application still runs as v3.03 but with some of the functionality missing. Amongst others, the Maps menu screen shows only 9 icons, instead of the normal 10. "Share Location" is the missing one.
I guess the problem occurs because of some conflict between the v40 firmware (which I believe includes Maps v3.01, and any existing installation of the more recent v3.03.
That has the effect of prompting Nokia Ovi Suite (NOS) to attempt to 'upgrade' the Maps application. Unfortunately, instead of offering to reinstall the corrupted V3.03, it tries to downgrade the whole package to v3.01!!
I was fortunate and picked up that something was not right, so did not proceed with the installation. Instead I used the latest version from the Nokia site, which reinstalls v3.03 including the missing files:
http://www.nokia.co.uk/apps-and-services/ovi-maps/main
Nokia maps works properly and NOS no longer offers the wrong upgrade!
I thought I'd share this as others could end up wasting an enormous amount of time going round this loop (updating the map data each time takes hours!).
And I'd advise everyone who has updated their firmware to check they have 10 Maps icons and all 5 installation files!!
Similar Messages
-
I am not able to open iCloud from my settings, Sirs says I don't have iCloud installed what has happened? I have an email saying my device can't be backed up because my I cloud is full, and telling me to go to settings to manage it, but my iCloud button is in light grey instead of black and unresponsive.
Go to Settings>General>Restrictions>Accounts (near the bottom) and set this to Allow Changes. You will then be able to access Settings>iCloud again.
-
I installed a new SSD drive in my computer and now Adobe Creative Suite Web Premium says I don't have a license. I have license. It was very expensive. I am disabled now, and I need this software working. Adobe Acrobat has been a primary tool for accommodating memory problems after a brain injury. (A car ran me down while I was out getting exercise.) I installed the SSD because I needed my management of PDF files to run faster. I called tech support for help when the software first stopped working, but they needed me to give them a number from my original disks. Because of my disability, I've been having someone come in to clean, and the shelves where I kept my software packages were cleared. I've been hunting for them ever since, but I can't look for them myself for very long at a time. Today I finally found them, but now I can't seem to contact tech support. What happened? I don't want to delete my old files because I need the setup to remain unchanged, because I don't do well with changes. I think all I should need is to have someone located the license file on drive E: and move it to wherever it is needed on the SSD drive, but I don't know what to look for.
Tech support is not normally available on weekends. You should contact them as soon as the weekend passes and pick up where you left off with them.
-
When displaying a Google map I get about four vertical strips that alternately display good and in gray bands. The gray area displays the message "we are sorry, but we don't have maps at this zoom level for this region." Zooming out doesn't get rid of the gray areas.
I've had this problem for over a year and get around it by using either MS Internet Explorer or Google Chrome which work Ok. Otherwise Firefox works fine and I use it for everything else except Google Maps.
I've tried an uninstall of FireFox and then reinstall but it didn't help. I don't remember what I was doing when this problem first showed up.You're welcome
-
New OVI Suite version, still no connect to Maps se...
New version of OVI suite again.
Still fails contacting maps server.
Doesn't even seem to try communicating (no activity on network).
Anyone found anything on this?
Still have to update maps from the phone.
Lars-Erik Østerud - http://www.osterud.name/nokia.html1)It’s good to check whether you can start Maps on device or not. If not then perhaps maps data has corrupted and them should be deleted by hand if device doesn’t prefer it by itself. There is guide in NOS help to do that. Basically the help advices user to delete qf-file and cities-folder from device’s memory card or mass memory.
2)Memory might be write protected.
3)If device has both mass memory and memory card then device and NOS should use same memories.
4)If Maps is open on device then NOS may not find correct memory but it can find wrong one in case of multi memory devices. If there is only one maps memory then other error page is shown.
5)Maps on device defines percent of memory how much Maps can use memory. Sometimes an error is shown in these if there is no more space for maps.
Please check these and hopefully it works out for you..
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks -
Nokia ovi suite saying phone is not in pc suit mod...
I want to use nokia x2-01 as a modem in my pc. But when i connect ovi suite say it is not in pc suie mode but i have selected pc suite mode in setting>connections>usb setting. I also tried to repair ovi suite,pc conn. Solutions,cable drivers but still proble occurs. Earlier when my phone was new it works but not no how to solve this .
Hi KapishB,
Welcome to the Nokia discussions board!
In order to use your Nokia X2-01 as a modem, I advise you to follow the steps below:
1) First of all uninstall Pc Suite and Ovi Suite by installing PC Suite cleaner on your PC.
2) Then restart your computer
3) Download Nokia Suite and open the program
4) Connect your device by USB cable and in Nokia Suite go to Options > Connect to internet
Your computer will now be connected to your phone's 3G internet connection.
Make sure you benefit from a data plan from your network provider.
Let us know how you get on and please post any other questions you may have.
haZey
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users! -
I can't access my itunes store, it says I don't have an internet connection but I do. I tried updating to the newest version of itunes, turned off my firewall, checked to make sure itunes was allowed in my internet options. what else can i do?
Hello bigblue8
Check out the following articles for troubleshooting access to the iTunes Store. The first one will probably get you started enough to get it taken care of. If it does not the follow up article should definitely solve it for you.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!
Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.
-
I tried to download a driver from Panasonic for my camcorder. It puts an Icon on my desktop that is called set-up1.exe. when I try to open this I get an error message that says I don't have a program to open it. any suggestions. Also, I tried to download the latest ITunes. It put an Icon on my desktop but won't let me open it or run it.
In general, you don't need drivers for camcorders on Macs, and the .exe file you downloaded is a Windows program, which won't run on a Mac unless you also have Windows installed.
It would help a lot if you tell us the exact model camcorder you are using, and what application you want to use it with.
Regarding iTunes, the latest version is iTunes 11. You need to have OS X 10.6.8 or later to install iTunes 11. Your profile says you have OS X 10.4.11, which is a much older version of OS X, so you won't be able to install iTunes 11. (Here are the iTunes 11 specs.) -
Can someone please help me? I cannot sync my phone with iTunes after updating the software, & my phone has no music. The message window keeps saying I don't have enough access privelages. It also won't recognize my new subscription to iCoud when I turn on iMatch in Settings. I have tried everything I can think of & am ready to throw this thing out of the window in frustration.
The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer. -
I cannot sync my iphone. computer says I don't have enough access privileges.
I cannot sync my iphone. My computer gives me a message that says, "I don't have enough access privileges". After an internet search, one site said that I need to delete my photo cache. How do I resolve this, and is it wise to sync?
Hey Tipa1,
Thanks for the question. I understand that you are having an issue with iTunes due to permissions. The following article is related to the symptoms you described:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges. What can I do to get this song? I am just going to have to ask for a refund and forget it?
What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT -
Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1? How can I update iTunes on iPhone?
You update iTunes on your computer to 11.1.
-
I have an ipad and iphone sharing icloud. The ipad is using 268mb, the iphone 2.6. My plan is 5gb but it keeps saying I don't have enough space to back them up. How is this possible?
Hey sameyrs2,
Thanks for the question. Based on what you stated, it seems like you are getting a message when trying to backup to iCloud. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
iCloud: Understanding Backup alert messages
Manage your iCloud storage
Thanks for using Apple Support Communities.
Cheers,
Mario -
I have restored my new replacement iPhone from my latest iCloud back up. However my camera roll pictures are not displaying. Its not saying I don't have any pictures in my camera roll, it has all the spaces for them, but it just shows empty white squares? How do I get my pictures back? Thanks!
It's difficult to say whether it's stuck or not as the time to restore a backup can depend on many factors. You'll have to decide when you think it's just not continuing. You could try turning the phone off (hold the power button until you see the red off slider, then slide to turn off), then back on to see if that would get it going again.
When you're convinced it's just hung, you can go back to settings and tap Stop Restoring iPhone to stop the restore. You'll then have to try restoring it again (Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens and when given the option, choose Restore from iCloud Backup). Be sure it's connected to your charger and wifi while it's restoring the backup.
You might also try the approach posted here by ezjules: https://discussions.apple.com/message/19518589#19518589. This seems to have worked for some people who had trouble restoring their photos from an iCloud backup.
Maybe you are looking for
-
"Unable to display this Web Part" error message after patch KB2844286
We use a Web Part to show a list item in the boxed style. We have modified this Web Part with SharePoint Designer to remove the header columns. The result looks like this: After installing the latest patch KB2844286 we’ve got the following error mess
-
I updated my iPhone 3GS on iOS 5.1 everything is ok but when I tap a message in notification area a SMS error comes "This URL wasn't loaded: sms:/open?groupid=1." and when i tap on messages app open and then close certainly... Please anyone helpe me.
-
I have been trying to copy an album in Elements 8 to a DVD, but I cannot find a way to keep thim in the order that I have arranged them in the album. What is the correct procedure? It's a Windows 7 system. Also, is there a way to create the DVD so i
-
Metadata Management export utility
Has anyone tried using the Metadata Mangement export utility to export the metadata to XML file? I tried running it but it is trying to use the account that I am logged on to the server for something and it is failing. I did find this in the output:
-
Annoying align page error message
Hi, I replaced a print cartridge and now every time I turn on the printer it asks to align the page. I am wasting both paper and ink because of this. How can I get this message to stop appearing?