Ovi Suite Sign in error

I am not able to sign into Ovi, from the Nokia Ovi Suite. Every time I try doing that it would tell make sure the internet connection is working properly and try again(see attachment). This is ridiculous, I am always connected to the internet using wifi.
Some useful info that might be required to help me in this issue:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.21.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 7.0.5730.13 (Default browser)
- Mozilla Firefox 3.6.3
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.5.0, Build: 3208)
Please assist.
Attachments:
ovi-suite-sign-in-error.JPG ‏126 KB

Hey,
sometimes i used to get this issue as well, but currently its working in Windows 7
Can u access/login the same login in ovi.com site?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Similar Messages

Ovi Suite Software Updates-Error No internet Conne...

My Phone Nokia 5800 Xpress Music..
Ovi Software update fails while cheking for updates pops up
Network Connection error dialog
Nokia Ovi Suite software update service is not responding Make sure the internet connection is working or check firewall settings, and try again.
btw I have a broadband,if firewall is turned off...
I dont know what else to do.
I click ok, its says downloading for ever....
I tried update via wifi my phone asks for server profile...which i have no idea about.
I have been trying to update for firmware for a week i dont it happening... damnnn
Nokia Ovi Suite 2.1.1.1
Ovi Player 2.1.10304.0
Nokia Photos 1.6.434.0
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18904
- Mozilla Firefox 3.6.3 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)

i found the solution for the network connection error during the software update process.....
the error dialog box says to check ur connection or firewall settings...so i recommend the users who are having this problem...first of all if you have any antivirus software installed than turn it off or disable it before starting the update and then Go to- Control panel-Windows Firewall-Then turn it off. and now start the update application you will notice the change and i am sure the update will start and complete without any errors...i was also having the same problem but i tried and resolved it... and also a very important thing that you should take care of....you should make sure that no other application is using your internet connection, don't start any other downloading program because it will decrease the ovi suites downloading speed and it may cause an error...
if the problem persists after turning off ur firewall than restart ur pc and try again...
post me a thanks if your problem is resolved...
this will work with the nokia OVI Suite version 2.1.
because i had not tried to update the ovi suite because i like the 2.1 version very much...
I really tried it very much, because my father says that Try and try and try until you get success...
and i achieved the success..........

Ovi Suite Network connection error

Hello everyone,
Since two weeks I just cannont acces the server from the update service on ovi suite. I've never had that problem before the error I get is this one:
network connection error
nokia ovi suite software update service is not responding make sure the internet connection is working o check your firewall settings and try again later
network connection error
"nokia ovi suite software update service is not responding make sure the internet connection is working or check your firewall settings and try again later"
My connection works just fine and I disabled the firewall and antivirus, so I don't know what's happening.
I have a N86 8MP and even though I know I cannot get a nex firmware I just want to reinstall the firmware but it's impossible to do it.
One last question, is it posssible to make a downgrade of the phone's firmware?
Thank you!

It seems a server problem..keep trying..
Meanwhile you can uninstall and reinstall NOS again if there is some thing wrong with Ovisuite
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
"One last question, is it posssible to make a downgrade of the phone's firmware?"
-- No it is not possible to downgrade
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Error installing nokia ovi suite

When I tried to update ovi suite there were errors and it quit updating.
So I deleted the program from my laptop, download the new version from the nokia site and tried to instal it.
And I get this error all the time:
Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\ProductApiLoader\ta_procutapiloader.dll failed to register. HRESULT-2147024891.
Contact your support personnel.
And this I get when I instal it as user, as user with adminrules and as admin account.
I've got windows 7 Ultimate

Was facing the same problem. Try this: uninstall nokia ov suite. Disconnect from the internet and any other network, if you are on a LAN and also disconnect any storage devices from your computer. Disable your antivirus software and then try installing Ovi Suite, it worked for me.

Cannot connect to ovi suite after deleted all prog...

Hello!
I have N97 mini and I deleted all programs on my phone. and now ovi suite is showing error that it is not recognizing phone.
What can I do?
files I can transfer, it works.

Same problem here. In Ireland, using an E5, able to sign in on my PC and send links to my handset but then 'Sign-in failed. Check your user name and password'. I can actually sign in to the Ovi Store on my handset but if I try to download anything it request I sign in again and then I get the error message above. I've had the phone a month and it has always been like this. Head wrecking.

Ovi Suite crushes during contacts synchronisation ...

Hi All,
I have a problem with synchronisation between my phone and MS Outlook. After few seconds Ovi Suite crushes with error:
Unhandled exception at 0x5f252c60 in NokiaOviSuite.exe: 0xC0000005: Access violation reading location 0x8f38150b.
Error line (from Visual Studio):
5F252C60 mov cl,byte ptr [eax]
Phone: Nokia 5230
Outlook version: 2010 (the same problem I have noticed for 2007)
Ovi Suite version: 2.2.0.245
OS: Windows 7 Professional
E-mail folders location: C:\Users\rach\mail
System language: Polish
Ovi Suite language: English
Any ideas how to solve this issue? Is there any walkaround? How can I report this issue directly to Ovi Suite development team?
Best regards,
Rafal

Hi Galusi,
Thank you for your valuable feedback. Could you please provide more information regarding this issue.
- System Information ( Help-About Ovi Suite-System information Copy and paste in this post)
NOS Logs
Debug Logs
1) Exit Nokia Ovi Suite
2) Open the file debug_conf.txt (File attached)
3) Save the file in your PC in the installation folder (Usually C:\Program Files\Nokia\Nokia Ovi Suite) If the file already exist, replace it.
4) Open Nokia Ovi Suite and do whatever you need to do to reproduce the issue.
5) Exit Nokia Ovi Suite
6) Go to your %TEMP% folder
In XP: C:\Documents and settings\your_username\LocalSettings\Temp and In Vista and Windows 7: C:\Users\your_username\AppData\Local\Temp
but can be found also by entering %TEMP% to the Windows Explorer's address bar
7) Take a copy of the files called debug_log.txt and DalMeasurementFile2.log
Crash Dump Files
In XP:
On application crash, you'll see the dialog asking whether you want to Debug or Close. Don't do either. Closing the dialog destroys the dump file before you have a chance to copy it.
- Click the "For more information about this error, click here" link in the crash dialog, and copy the "Error signature" contents. The relevant content can be selected with mouse, and copied. Paste the text to the report.
- Find the minidump file (usually C:\Documents and Settings\your_username\Local Settings\Temp\???.dmp). If there are multiple .dmp files, check the modification time the find the one that was created at the same time the application crashed.
- Start Task Manager and end process "dwwin.exe". The dump file is locked by this process.
- The dump file can now be copied and attached.
In Vista and Windows 7:
- Expand the "View problem details" in the crash dialog and copy the contents
- Open Task manager and find NokiaOviSuite.exe from the Processes list
- Right click over NokiaOviSuite.exe and select Create Dump File.
- The dump file can now be copied and attached.
For Large files (more than 10MB) you can upload them on Files on Ovi
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the expiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email recipient will receive an email with a link to download the file.
Please send all files to the above email address, and mention this link in the email communications.
Looking forward to hear from you at the earliest
Regards

Ovi Suite + 5230 USB not working

Preamble:
I recently connected my Nokia 5230 mobile phone to my PC via USB connection and loaded up Ovi Suite (2.2.1.23). Everything worked lovely. But alas! Both an Ovi suite update was available, as well as a update for the phone itself! So I downloaded the latest version of Ovi Suite (3.0.0.284).
Unfortunately, now Ovi Suite does not detect when I select "PC Suite" USB mode (selected on the phone screen). This essentially makes Ovi Suite useless.
So I followed some advice on other discussion pages (more on that later) and reinstalled the Ovi Suite. The problem persisted.
Here are some pictures to help you understand my problem:
http://i.imgur.com/5IknF.jpg
The computer is able detect the phone is connected via USB. I can even browse the contents of the phone memory and memory card. Upon detecting the connected phone, and me pressing 'PC Suite' on the phone screen, it will show this:
http://i.imgur.com/lV0rs.jpg
I cannot progress past this screen. The Ovi Suite simply does not recognise that I've selected that option on the phone.
Defense:
I know what your thinking. "Just another USB thread". Well, I did in fact read plenty of threads on this forum before posting, and have spent the last few hours uninstalling and reinstalling Ovi Suite and drivers in various ways (as suggested in those threads), with no success.
The following is a list of forum threads which I have read and tried all the solutions found in each, and I have copied the solutions (which appear to have worked for other people), for your convenience:
/t5/Nokia-Ovi-Suite/Ovi-Suite-PC-Suite-USB-Connection-Problem/td-p/682828
Solutions which did not work for me:
Could you please follow these steps and check?
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC suite (hopefully) should detect your mobile properly now.
1. Uninstall all nokia related applications like Ovisuite, pc suite, connectivity cable driver,pc connectivity solutions, nokia software updater etc. from ur PC.
2. Restart your PC
3. Now download and install the recent ovisuite from http://www.ovi.com/suite
4. After installation, disconnect/disable your internet connection (this will make sure that the PC use the drivers which comes with ovisuite and prevent the PC from downloading any new drivers from internet) and then connect your mobile and wait for drivers and support software installation.
5. After drivers installation you can connect your mobile to ovisuite from ovisuite screen.
/t5/Nokia-Ovi-Suite/Can-t-connect-to-Nokia-Ovi-Suite-on-Nokia-6700/m-p/757938#M5623
Solution which did not work for me:
Hi GannonC,
Uninstall the following Programs, if any, from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the following location.
http://www.ovi.com/suite
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
After connecting you can go ahead and update your maps/ download new country maps.
NOTE: before updating your maps/ download new country maps, you should have used your maps in you mobile atleast once.
Hope this will resolve your issue.
You can connect back your internet anytime after the drivers installation.
/t5/Nokia-Ovi-Suite/OVI-suite-not-reconizing-the-OVI-suite-USB-mode-N8/m-p/809893#M7107
Solution which did not work for me:
Hi,
Please check the suggestions below:
Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device, reconfigure the Sync -> Option - device sync settings and sync again.
If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahyav
/t5/Nokia-Ovi-Suite/E5-Ovi-Suite-keeps-telling-me-that-my-device-isn-t-in-PC-suite/m-p/856573#M7752
Solution which did not work for me:
Maarten, I had the same issue and it started after I updated Ovi Suite as well as my device software. I found this in another thread and thought it might help you. I just uninstalled the 3 items and downloaded and installed as prescribed by going to nokia.com/support and downloading and reinstalling Ovi Suite.... Merry Christmas
Re: OVI suite not reconizing the 'OVI suite USB mode 22-Nov-2010 11:36 AM
***** Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device,
reconfigure the Sync -> Option - device sync settings and sync again.
*****If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs
"Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click
and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
***** If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or
Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and
connect your mobile to the PC. This is to prevent the PC searching for a new drivers
from internet. OVi suite has all the required drivers for all the nokia phones available
in market.
Once all the required drivers are installed automatically, you try connecting the mobile
by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able
to connect your device now.
/t5/Nokia-Ovi-Suite/not-recognizing-USB-mode-on-E73/m-p/780655#M6383
Solution which did not work for me (simmilar to above):
frauk:
I found this on the Europe forum and it worked for me--finally!
From /t5/Nseries-and-S60-Smartphones/Synchronisation-error-code-8393f010/m-p/734155/highlight/true#M21944...
Click Start
Click Control Panel
Click Programs and Features or Add/remove Programs
Choose Nokia Nokia Cable Connectivity then Change and repair
Do the same for PC Connectivity Solution - Change then repair
Reboot computer
After re-starting the computer, I also followed this portion of a suggestion from another post (don't know if it made a difference or not):
"connected the device, waited till all the drivers were loaded.
Then launched Ovi suite"
(From /t5/Nokia-Ovi-Suite/E52-Sync-Error-8393f010-838c03ee/m-p/740481)
Ovi Suite then recognized my device and the sync appears to have gone smoothly. I hope it works for you too! It's ridiculous that it causes so many problems though--I've wasted many hours on something that should have installed correctly the first time.
Other threads with this problem, which I came across that mention the same problem with various other phones:
/t5/Nokia-Ovi-Suite/5230-won-t-establish-USB-connection-with-Ovi-Suite/td-p/824037
/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
More data:
Now that I have shared a detailed description of my failings with you, here is some information about my phone and the Ovi suite:
Phone information (Keypad: *#0000#):
Software version
V 20.0.005
Software version date
23-03-2010
Custom version
20.0.005.C02.01
Custom version date
23-03-2010
Language set
19
Model
5230
Type
RM-588
Latest update
Not needed (<-- is this another bug Nokia? The phone regularly informs me that a update is available...)
Ovi Suite System information:
Nokia Ovi Suite 3.0.0.284
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18999
- Mozilla Firefox 3.6.13 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386), In use.
Detected USB drivers:
- Default Hub Driver for USB 6.0.6002.18005
- USB Modem Driver 6.0.6002.18005
- EHCI eUSB Miniport Driver 6.0.6002.18005
Additional information:
Windows Vista Home Premium SP2 64-bit (with all updates installed)
I have no problems with USB or drivers with another components
Zship's revelations:
So this is not really a problem for me. I have the working, older (2.2.1.23) version of Ovi Suite installed on my netbook, and sure enough, it works fine, I just tried it. I wont be updating Ovi Suite on it though. I also could probably just download the update via 3.5G using just the phone itself, but the problem remains that a simple software update has caused a critical connectivity problem between your software and hardware. Given that many Nokia customers would have less technical know-how than say, myself or anyone else on this forum, this problem is a quite likely a huge inconvenience to them, they probably wouldn't visit these discussions and spend 5 hours reinstalling software like I just did, and they surely would be thinking twice before purchasing another Nokia device in the future.
tl;dr - Nokia recommended update breaks connectivity between software and device, various attempts to fix seemingly simple problem don't work.
Solved!
Go to Solution.

SAME PROBLEM. And none of the many suggested solutions has worked for me yet. I want to thank all on this thread (and many others) for their help. I've learned a lot but I haven't gotten to the bottom of it. I think maybe Nokia needs to ... uh ... bloody well BOTHER TO FIX THIS ISSUE themselves, maybe. Like, cuz they're PAID FOR IT and I'M NOT. Harrumph.
I run Windows XP, and was on Media Player 11, but have rolled back to 9 and 10. I have a Nokia E 72. I have all the latest Nokia cable-drivers, PC Suite, OVI Suite, Connectivity software, etc.. The symptoms are as follows: when I plug in the phone by USB cable, the laptop won't recognize it. It says "USB device faulty" or "failed to load properly" and refuses to get the hardware into its brain. The Device Manager shows only a "Unknown Device" which I cannot install drivers onto. Taking the extra media-card out of the phone doesn't make any difference -- nothing I've done will make the computer recognize the main (built-in) card in the phone. I can't browse to it via any sort of populate / repopulate disk drive, or any other method of connecting it.
As I understand it, this is some conflict with the phone and the new concept of MTP. Media Transfer Protocol confuses the computer, causing it to kind-of think that the phone is kind-of a media player, when in fact it's a whole lot more. So, the "parent" doesn't get loaded, then the rest of the phone doesn't get loaded, then it kind-of tries to load some MTP but fails, etc.. If I could browse to the phone through a non-Nokia connection I'd be happy to do so in order to implement any of a number of the suggestions above. But I can't get the computer to recognize the phone when the phone is plugged in by USB, regardless of all the solutions above.
The problem began a few days ago. It just up and wouldn't recognize the phone. I hadn't installed any updates that I knew of on either item, but it's possible that my memory is faulty and a newer version of this or that snuck in there and screwed it all up. I have tried a serious roll-back to a Restore Point about six weeks old, but that didn't solve the problem. This suggests to me that the problem is phone-resident, since the rollback was to a computer-based Restore Point and I don't have phone rollback capability.
This seriously hampers me. PC Suite, OVI, and some future version of Nokia Suite, will all be useless to me unless Nokia accomplishes the stunning act of supporting their software. I won't hold my breath. Just in general, you'd think that plug-and-play of a phone into your computer would be a lot simpler. Just take the cord -- stick it in the phone; stick it in the computer -- and shazam, you're plugged in. But NOOOOOO we're on NOOOOOOKIA ... Now I know why Microsoft wanted to buy them so badly. They knew they'd all get along and have the same assumptions about software -- that it doesn't really matter whether it works reliably on a user's computer at his home, as long as it works in theory on some programmer's ideal personal computer in Seattle once in a rare while. Nokia? Meet Microsoft. Microsoft? You and Nokia will get along juuuust fiiiine ...

Unable to update software in Nokia Ovi Suite & Nok...

Hello,
I am using Nokia 5233(same as 5230) mobile phone from past several months. I reside in India. My phone's current Software version is 40.1.003 From phone I checked for new software update & got to know that latest version is 50.1.001 This update is not available as OTA(Over the air) update directly from the phone. So, I decided to update it via PC.
But, both the Nokia Software Updater & Nokia OVI Suite application shows error when I check for new update. I am attaching the screenshots of the errors with my post. Please, help me out on this issue soon.
Attachments:
NSU.jpg ‏30 KB
Ovi.jpg ‏81 KB

Have this softwares worked as they are supposed to before? It might be a temporary issue going on atm. It seems like there are plenty having issues with update services atm.

Ovi Suite 3.0.0.284 "Could not sign in" problem (N...

Hi,
I have just installed Ovi suite 3.0.0.284 as suggested through software update and it works but I cannot sign into my account. I enter my details and I get an error as attached.
The following things are ok:
I can check for updates
I can sync everything
I can download new maps
I can browse the internet on my computer and get my email, etc
I can logon to Ovi online with these details and I could be fore upgrading.
Does anyone else have this problem or a solution?
Thanks, Rob
PS I have no proxy's set, this is at home on broadband.
Attachments:
PrtScr capture.jpg ‏12 KB
PrtScr capture_2.jpg ‏19 KB

HI,
Some suggestions for your Ovi account issues:
I can not sign in my Ovi account with Nokia Ovi Suite 3.0, why?
With Nokia Ovi Suite there is currently a known problem with expired certificates that can potentially prevent OVI account sign-in.
As a workaround you can remove the problematic certificates manually:
Go to Internet Explorer > Tools > Internet Options > Content > Certificates > Trusted Root Certification Authorities. Delete all GTE CyberTrust certificates whose expiration date has passed. You should be left with one GTE certificate that is valid.
Why i am not able to sign my Nokia Ovi account with Nokia Ovi Suite?
-Intermittent problems are most likely network connectivity or server problems.
If the user cannot sign in at all through Nokia Ovi Suite (NOS) but can sign in to ovi.com through a web browser then the reason is most likely one of the following:
- firewall settings do not allow nokia server process to communicate with the server,
- proxy settings are not configured correctly in Internet Explorer (NOS uses IE proxy configuration),
- proxies require authentication but credentials have not been provided in NOS settings,
- the internet service provider does not allow access to ovi.com (but in this case sign in with a browser would not work either if the same network connection is being used), or
- Windows WinTrust framework is not functional so nokia server cannot verify the signature of Nokia Ovi Suite (This may be a problem in pirate/unregistered versions of Windows or if the PC has been infected with a virus)
Br
Mahyav

Ovi suite connection error : Status: 64 The specif...

Hi
We are behind ISA 2006 proxy and have a custom rule which allows all the traffic towards *.nokia.com and *.ovi.com for all users (anonymous)
However from last few days we are experiencing a peculiar issue as show with the log below
Failed Connection Attempt ISA 1/30/2011 8:34:09 AM
Log type: Web Proxy (Forward)
Status: 64 The specified network name is no longer available.
Rule: Nokia Avast Server Access
Source: Internal (192.168.10.10)
Destination: External (www.dsut.online.nokia.com 147.243.3.195:443)
Request: www.dsut.online.nokia.com:443
Filter information: Req ID: 1742ecde; Compression: client=No, server=No, compress rate=0% decompress rate=0%
Protocol: SSL-tunnel
User: anonymous
This error could be reproduced without a firewall channeled communication as well. Is there any known issues with dust.online.nokia.com?
Regards,

Hi Azii,
Sorry, but I'm not sure what the actual issue is. Do you mean that you're not able to sign into Ovi with Ovi Suite or not able to sync or maybe something else? Maybe you could attach a screenshot about the actual error message?
-ThreeOs

Ovi Suite Error code 12052

Hello! I've been trying to resoft my Nokia N73 using the Ovi Suite. Everything works fine in the beginning, but then I get an error telling me that there was a problem with Nokia Suite and that I should reinstall the program and retry. Also, it gives me the error code 12052. I've tried reinstalling the program, and I still get the same error. Also, I have uninstalled both Ovi suite and the USB Drivers, as well as the Nokia Driver. I am using Windows XP SP2.
Thank you in advance!

I have recently brought a N8 and too was plagued with 12052 error on Firmware Update. However, tonight I have managed to update Firmware through Nokia Suite and while I am typing this the phone is currently installing 'Symbian Anna' update. YAHOOO!!!
On research I found 12052 has server communication errors which can indicate MALWARE. I run my Malware scanner by IOBIT (Free download from through www.download.com and is very good . Direct link http://download.cnet.com/IObit-Malware-Fighter/3000-8022_4-10967594.html?tag=mncol;1) to which the quick & deep scan . . . . . . . .( ANNA Is now installed, now installing Map update with enhanced navigation, social & symbian anna service pack). . . . . . found a total of 89 problems. I quarantined and deleted these and then tried Firmware Update, well, you now know the result (see 'install complete' screen shot attachment)
Hope it works for you, would appreciate feedback. Good Luck. . . .
Attachments:
Install Complete.JPG ‏86 KB

Installaton error on ovi suite-- please help

I got my nokia n8 yesterday and I got some problems while installing the ovi suite cd in my Windows7 64bit laptop.. so i download the latest version of ovi suite but i got the same problem as mentioned below...So provide some solution to install ovi suite completely in my laptop.
I got the error like
could not open key:
UNKNOWN\Components\DA42BC89BF25F5BDOAF18C3B9B1A1EE8\68AB67CA7DA7FFFFB7449A0100000010 Verify that you have sufficient access to the key,or contact your system personnel.

There doesn't seem to be any uninstaller for Ovi Suite either. I have looked for some sort of removal tool and thousands of other people are looking for the same, but that doesn't seem to exist either.
Every time I try to remove Ovi Suite from from Control Panel and also using third party software, It only seems to want to install the software and not remove it. Going through the motions of selecting to install the current software, the same error comes up about permissions.
Attachments:
Nokia Ovi Error.jpg ‏35 KB

Unknown error installing Nokia Ovi Suite

HI, i just downloaded noki ovi suite and it reports an error in the intalling part. it says unknown error: 1601. my systens configs are:
Aspire 5050-5954
Athlon 64x2 tk35
120gb hd
1 gb ddr2
windows 7 premium x64

I am not sure whether this will solve your problem but if have not followed this can try it once.
1. Check add/remove program and Uninstall PC Suite & ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove if anything is there
2. Run new PC Suite cleaner.
3. Delete the files from here:
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
4. Restart your PC
5. Go for windows update (Start?> windows update)
6. Restart PC again
7. Install latest OviSuite 2.2 http://europe.nokia.com/support/download-software/nokia-ovi-suite
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Error installing ovi suite.

it says: An error occured during the installation of assembly
'Microsoft.VC80.MFC,processorarchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",version="8.0.50727.4053",type="win32".
Please refer to Help and Support for more information.

Hey,
Cud u pls chck if ur system has got microsoft visual c++ 2008 redistributable instlld on ur pc? If not, do googlin' b4 u instll this on ur pc, if u feel its safe 2 install, go ahead n chck.
BTW,
Whts ur system information is displaying? Nokia Ovi Suite > Help > About Nokia Ovi Suite > Systerm Information > Copy it here, so that u wll get replies 4m our xprts
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

I get an error while installing Ovi suite.

I can't install the Ovi suite. I'm trying to update my firmware and get the free maps to my phone. I've loaded the newest version, but I get an error.
http://dailunch.viuhka.fi/error.png
I'm running on Win7 64-bit.
Attachments:
error.png ‏26 KB

Hi Lasse89,
The installer is trying to install Microsoft's Visual Studio 2005 runtimes to your machine when the error appears.
http://www.microsoft.com/downloads/en/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&dis...
Many other programs install the same component and if you try to google this issue you will find quite many people strugling with the same issue even though they would be trying to install something totally different application. Unfortunately, there is no single solution that would fix this issue. Anyway there are some ways to figure out what is causing the error.
First step is to try to find the actual hresult error code. It should be something like -2343434.
Download the package from the link above and try to install that. You should get the same error message. Then type %temp% to you address bar and press enter. Sort the files by date. There should be very recent log file. Try to look for this hresult code or some other hint from the log file. Attach it also here.
You can get more information and solve tips from these links:
http://forums.techarena.in/vista-help/797226.htm
error 1935 troubleshooting guide: http://blogs.msdn.com/b/astebner/archive/2004/11/10/255346.aspx
There are also several different direct solve solutions which may or may not work in your case. I'll list couple of them here with references:
1)
Please go to %windir%\WinSxS and rename each *vc80* file to a different name. Then re-run setup.
http://connect.microsoft.com/VisualStudio/feedback/details/121817/error-1935-an-error-occurred-durin...
I would definately go back to WinSxS and rename those *vc80* folders back that didn't appear after re-running setup.
2)
Ckeck if the "Windows Modules Installer" service is started. If not, try to start it from the services console. If you receive an error "1450 Insufficient System resources" error, then follow this steps:
1) Open regedit and replace the following value:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control
Key: RegistrySizeLimit
Type: REG_DWORD
Value: 0xFFFFFF (4294967295)
2) Reboot
3) Open a command prompt as administrator and run SFC /SCANNOW to check the integrity of system modules.
4) Install pending windows updates
http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/1099136a-03df-4da4-966c-5a4e56b8f...
ps. I've also seen comments that you should repair .net 2.x.

Ovi Suite Sign in error

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