OVI Suite STILL cannot sync to a network drive

What is the point of having a support forum when everything gets ignored!
What is the point of having a feedback system when it all gets ignored!
I tried to select a network drive to sync photos and videos to but it wouldn't let me! I google it only to find that in this same forum, the question has been asked and AN EMPLOYEE from Nokia suggested they'll add it. This was over 10 months ago and still in this new version, nothing has been done on that front!! I still cannot select a network drive to sync photos and videos! I can't sync to the local drive cause frankly, the space available on the N8 is more than on the local drive!!
For how long will you go on ignoring us like this???
I have been a passionate defender of Nokia since 2001 till literally 5mins ago when after downloading the new OVI suite, a simple task like syncing contacts crashes OVI time and time again.
I can't select a network drive to sync to, all my support posts for the N8 have so far been ignored!!
Do you guys actually have any software testers in the company?? Why is it that anything to do with software, you get it so horribly wrong. Whoever is running that bit of the company needs to be fired and new brains brought into the mix!
I love Nokia as a company as they're full of ideas and potential but the software guys will spell doom for you! If something so simple like syncing contacts can be missed and the software is allowed to be released to the public with that very obvious bug!! Can't you just have it so things JUST WORK?!?!
My N8 is riddled with very simple and obvious bugs that I don't know how it passed. e.g screensaver not coming on when you lock the phone - you have no idea how annoying this bug is. Also for some reason, all my widgets are now about 20% bigger meaning the contents don't fit within the confines of the widget space and information is cut off!!
I am so **bleep** with the whole company right now I'm on the brink of just throwing it all away and saying goodbye to Nokia for ever!
But fortunately, my hatred for Steve Jobs is even more and can't be bothered with Android!!
PLEASE PLEASE PLEASE SORT ALL THIS NIGGLING THINGS OUT!!!

you can find the path in the windows registry:
[HKEY_CURRENT_USER\Software\Nokia\Nokia Ovi Suite\{D995DE8A-1556-45a3-BC7A-568E63663F25}\PcPath]
or just search the registry for the path shown in the 'Photos folder location' shown in the ovi suite.
or search the registry for the value 'photos path'

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Nokia Ovi suite STILL not working with Windows 7/U...

Hi
I have been waiting paitiently for around 7 months now to get a working version of Ovi Suite to use to sync my Nokia C7.
Right now its only version 3.1.1.78 I think. I started at 2.9.X
Ovi suite still thinks my phone is not in Ovi Suite mode. This happens only with Windows 7 laptop. Atleast now I think I can sync stuff using blue tooth. Probably Nokia expects me to copy over small video clips also with Blue tooth!!!
When are you planning to fix? Please dont tell me to use Nokia PC cleaner - I just did that. 3 times in a row. Tried on 3 different Windows 7 laptops also.
Thanks
Anup
Solved!
Go to Solution.

Hi Piv1978,
Try the following workaround.
Manual sync
Open Nokia Ovi Suite--> Sync--> Sync option--> Uncheck the sync automatically everytime you connect the device.
Then Sync--> Sync now--> Contact, Calendar& tasks, Messages or Notes one by one individually.
Re-pair the "pst" and the "ost" Outlook files as in the following location.
C:\Program Files\Microsoft Office\Office12\SCANPST.EXE
C:\Program Files\Microsoft Office\Office12\SCANOST.EXE
Right click the above mentioned exe file and 'Run' it.
NOTE
It's adviced to take a back- up of the user's Outlook folders to avoid any loss of information.
Check with Microsoft support pages for more information.
I hope this helps you with the error code.
Br
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Ovi Suite hangs on sync

Hello, I just bought a Nokia N8 and wanted to sync with Outlook. The first time it worked, but after removing the phone and reconnecting the sync hangs at different stages. Sometimes in the preparation stage "Synchronisation wird vorbereitet", sometimes during sync. There is no error message, why it hangs. After deinstalling and removing any phone specific drivers from device panel I reinstalled the Ovi suite. First sync worked, second not. In my opinion, regular reinstallation for every sync is no option. Any other ideas? Windows 7 pro 64 bit, Ovi suite 3.0.0.290, Outlook 2003.

Hi,
N8
Win7 x64
Ovi 3.0.0.290
I have exact same problem as OP.
I spent 4 hours this morning attempting to sync contacts, which I eventually managed to do.
I am now trying to sync Calendar & Tasks, but having no luck. Ovi always hangs with one of two possible status messages (both of which were originally described by OP).
Either:
...or...
I have tried all suggestions put forward by mahayv in this thread, up to and including deletion of the MDataStore.db3 file. BTW, deleting this file did not make Ovi Suite lose all contacts, messages etc., as mahayv indicated it would.
When Ovi hangs on Sync, and I attempt to cancel, it then hangs again with the following message:
After I then shut down Ovi, using File > Exit, both the program window and notification area green "Ovi" icon disappear, but two processes are still running (namely: NokiaOviSuite.exe and nokiaaserver.exe). These processes must be manually terminated before Ovi Suite can be successfully restarted. If I do not manually terminate these processes and try to restart Ovi Suite, then what happens is I get multiple copies of these processes appearing in task manager, but no Ovi Suite window will ever appear.
Bottom line: Ovi Suite is not behaving remotely as it should.
I have tried many possible solutions, suggested both here and in other threads and forums. These include:
Reinstalling Ovi Suite
Repairing Nokia connectivity cable driver
Reinstalling Nokia connectivity cable driver
"Repair Sync" option within Ovi Suite
Uninstalling ALL Nokia software and reinstalling
Restoring a C drive backup I took about a week ago (i.e. before all this started) thus giving me a "clean slate" from which to try again
I sincerely hope this issue is being taken seriously, as from my various net wanderings it looks like many people are having connectivity issues with Ovi Suite. FWIW, I get the impression that the common factor is Windows 7 x64.
As people have mentioned previously, Ovi Suite is a big let-down at the moment. I really like my N8, but the longer I am without calendar sync, the bigger a problem this is going to become.
Thanks mahayv for helping out so far - I really hope we can get to the bottom of this.

Have followed all your instructions to enable cookies but still cannot sync

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Hi romekm,
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[[How to fix preferences that won't save]] is a good reference if the cookies are not saving.
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I still cannot sync my PC with iCloud.

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You shouldn't need your Recovery Key to force a Sync with the Sync Server, once Sync is set up on the device. <br />
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Update iTunes, too.

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OVI Suite 2.2.0.245 - using E: drive & sms draggin...

As is a well known problem with the N97, the C:\ drive is far too small & fills up & regularly jams up the phone. So, I have my message settings configured that incoming sms messages are stored in E:\ instead of C:\ to try to preserve room on C:\.
That works fine, but OVI Suite doesn't sync sms that are on the E:\ drive! Using OVI Suite I can see the sms in the lower left of the messaging pane - i.e. sms in the E97 Inbox. However, they never make it to the upper left of the messaging pane - i.e. the copy stored on the PC. I can't believe that I am the only one that would notice this? Am I doing something wrong or is there a deficiency in OVI?
Also dragging manually from the E97 Inbox to the All folder (or any other folder) on the OVI Suite upper left pane doesn't work. It appears to function ok - I can see a green circle with a '+' in the middle but the message doesn't appear there.
I have some messages on my C:\ drive & some on my E:\ drive on the phone & I want them all synchronised on my PC - with these 2 problems above it doesn't seem possible.
Any 3rd party applications that can handle sms archiving better than OVI Suite (which also doesn't appear to allow online archiving of sms?)

Could you please try to upgrade latest ovisuite and check?
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite to sync music from Network Drive

Ovi Suite will not allow me to select a Network Drive as the source folder for music - is this just a problem for me, or is this a fetaure of OviSuite ?
Tks

mikewm wrote:
You stated in JANUARY 2010 that this was a much-requested feature, and yet it is STILL NOT incorporated into Ovi Suite. This is absolute rubbish. Many of us have networked media drives and cannot sync them with ovi suite. What century are you guys living in??
I have always copied my music to Nokia phones with file system. Today I tried for the first time in a loong time if Ovi suite is no longer **bleep** and understands this wonderous thing called networking.
It doesn't.
I don't get it, I don't get whats hard about it nor why it is not concidered to be priority problem to be fixed. I guess Microsoft is coming up with the new sync application and development of Ovi is halted?

Ovi Suite Error 83860071 syncing calendar from Out...

I am currently attempting to sync the calendar from Outlook 2010 to my Nokia 6220C using Ovi Suite v2.2.0.245.
I receive the error 83860071 when attempting to do this. Originally I was receiving the alert that there was no default mail client installed, until I changed the settings for Outlook and set it to be the default client for all e-mail settings (it was already the default for each individual option, but the overall setting was not selected).
Since making this single change I now get the above error code. I am however able to successfully sync my contacts, and always have been able to do so.
Of note, the machine is Win7 Enterprise x64, with Office 2010 x64 installed. I previously had Office 2007 (x86) installed which Ovi worked perfectly with, but as Office 2010 x64 cannot co-exist with an x86 version of office, I had to uninstall Office 2007 first before installing Office 2010 x64..
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Hi All,
When I tried to syncronise to my Outlook calendar, I got an error: "Cannot login to the Mosrosoft Outlook profile Outlook. Then sync again"
Outlook 2007
Nokia Ovisuite 2.2.1.23
Windows 7 32bit
I ran the Office Diagnostics tool in Outlook (Help> Office Diagnostics) and it solved my problem
If you have the same problem you can try it
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite can't sync with Lotus Notes, as PC Suite...

I have read somewhere that at the end, OVI suite will replace PC Suite.
I have uinstalleed PC suite and put OVI Suite and I cannot see a way to sync with my mail application (Lotus Notes 8.x)?
This was possible with PC Suite. Is this possible with OVI Suite, or do I need to keep both (OVI suite and PC Suite) installed ?
KIn that Case, PC Suite should continue its life supporting Lotus Notes mail ... ?
Thank you !

I would like to ask NOKIA if there will be any advance in support of Lotus Notes synchronization with Nokia OVI ?
Normally new version means better functionality not less.
For lot of users is enough to synchronize calendar one a day without Internet connection, locally using USB or Bluetooth.
Could NOKIA inform their users ( I support about 100) that NOKIA will not support it?
Should we find out another brand of mobiles to have functionality we need and we were used to have?
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Ovi suite can't sync, n97 crash

2 hard resets later I've still not been able to connect to Nokia's all singing all dancing Ovi suite with n97. Well, I can connect it seems but whenever I try to sync anything through it either the Ovi SUite software tells me I have no hone connected & is "unable to read tracks" or the handset restarts itself.
Come on Nokia, this handset/software is meant to be a competitor to iphone/itunes. Well it ain't. Never had problems like this with iphone, ever since day one it has worked as it was meant to. Why can't nokia software be the same I wonder....
Please help to resolve this problem.
David.
N97
Ovi suite
Win XP SP2
Original USB cable

I upgraded to the new Ovi Suite 2 a few weeks ago and everything was looking rosy. Now all of a sudden I get the same issue as above?!?!?! I've rebooted the PC, rebooted the phone, what's occurring?
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Ovi suite still sucks big time

And it is getting worse and worse - looking at the threads here.
And Nokia blatantly stays away from there forums with the exception of popping up from time to time asking for configuration from the users... ie the buyers.
Numerous suggestions from power users dating back from Version one of OSS (Ovi suck suite) has been totally ignored.
Numerous user questionnaires has been ignored.
And I am painfully reminded about this every week I get from PC-suite, recommending me to switch to OVI. Come on Nokia, how can you still recommend this, when you see how great pain the users are in.
Step to the plate and show yourselves in this forum. Even your CEO had the balls to recently exoplain about the problems. Is it too much to ask for the program manager for Ovi, to explain and how you will rectify??
Cheers,
Lars

First, sorry for the long post, but I am getting sick and tired of the patronizing and condescending comments by certain people who think they're the standard and everyone else is either stupid, immature or otherwise intellectually or emotionally challenged.
@cataholic
Please do feel free to quit your patronizing fanboy rhetoric at any time. It is not helpful. Nor is it any more constructive than the rants of frustrated users.
Adding insult ti injury is rarely helpful.
Repeating the same same false statement about all being well with OVI-Suite does not make it any less false and is also rarely helpful.
Your comment that there must of course be millions out there without any problems is, sorry to say that, typical fanboy rhetoric and inherently flawed.This has been proven many times by people more knowledgeable about discussion board dynamics than me. (yes, there are even books written about the subject)
I can say from my own experience that only a small minority of people having issues with software or hardware will post in forums like this one. First of all, only a very small fraction of users will actually bother to look for and find a forum.
Second only a small fraction of those who actually do find a forum will post. Most are satisfied by seeing that many others are having the same issues. They either seethe quietly and vow to never buy a product of the company in question ever again or they hope that a solution to their problem is forthcoming.
I have worked in IT for over 25 years and I can say with confidence that the sync issues are definitely an OVI-Suite problem, regardless of the fact that i happens to work for you.
For many others it simply does not, in fact it more often does not than it does. I don't just rant without first having done everything feasible to verify that the problem is not on my end or an interaction with other software, bad install, etc. etc.
I have run tests with the same PC and the same fresh images with nothing but the OS (Win XP SP 3, WIN 7 Pro 32, WIn 7 Pro 64)
Particularly interesting is the fact that I installed OVI Suite 2.2 three times on a fresh Win XP image with Office 2003 and three times with office 2007, mind you on the exact same disk image. RTwo out of three times i could not sync OL notes with OL 2003, two out of three times i could not sync at all with OL 2007, Results with Win 7 are similar.
Hovever, there are
Zero issues with PC suite, also three installs each on Xp Pro and Win 7.
Zero issues with Palm desktop.
Zero issues with M$ Active Sync.
Zero issues with Sony Ericsson's Sync Software.
Zero issues with iTunes for the fruit phone.
Zero issues with Blackberry Sync.
Now try to convince me again this is not an OVI-Suite issue.
Of our roughly 35 Nokia users here at the data centre, the majority (25 that i Know of including myself) had issues with OVI Suite, all of those downgraded to PC Suite (handset permitting) no longer have issues.
Ovi 3.0 which is in closed beta right now has not addressed most of the issues mentioned in this forums, is still as unstable unreliable, slow and still the same memory and CPU-hog. Changes seem to be mainly cosmetic.
As for you accusing those who are more and more frustrated with the abysmally bad ovi suite of having low emotional maturity, here's the pot calling the kettle black.
It has been demonstrated many times that patronizing and deriding users that vent in forums is very counterproductive. In many forums I know, moderators delete fanboy rhetoric before they delete rants.
One reason being that rants, contrary to your belief, do just as much to get companies or developers of their collective behinds than the so called constructive comments, which are often dismissed as "you can't please everyone".
More often than not, those who scream the loudest will be heard first. Sad but true.
Another reason is that many companies correctly realize that it is better to let disgruntled users vent in the company's "controlled" environment rather than "out in the wild".
And last but not least "it works for me, you stupid or doing something wrong" fanboy type comments are well proven to fuel the fire and provoke even more rants. If people have serious continuing issues with a product, the last thing they need or want to hear is how well it works for someone else, maybe even topped off by being served up in a very patronizing, condescending manner.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said

OVI Suite does NOT sync music on the E72

Hello all,
I have OVI suite on Windows 7 and trying to sync my music.OVI suite sees all my music (in the iTunes music folder), but when trying to sync it simply stays in the "preparing sync" status forever. I left it running the whole night long and nothing happened.
Someone has a solution/workaround?
The most ridiculous aspect of this story is that the music sync works great from iTunes with iTunes agent!!!! This is absurd! A software from Apple, fooled by an open source middleware tool works better than a native super-fancy-advanced sync app!
Why in the hell does Nokia do this kind of things? At first a bugged 400 euros phone (the E72 was not exactly a rock), then a bugged sync suite (PC suite works great, but it's going to be dismissed), what's happening there?I'm really starting to be disgusted about Nokia's way of "upgrading" products.
Ah, forgot something: when do your genius programmers at Nokia plan to implement a "stop sync" or "cancel sync" button? My OVI suite is stuck on music sync and I cannot even access the "options" menu to change settings. You make VERY funny products, BTW
Message Edited by glauco_b on 24-Jan-2010 09:27 AM

Agree.
You can spend hours lookimg at the program wondering what it is doing, and most of the time it is doing nothing, when you thougth you had started an application.
Please give us a time estmate for the sync/function that is running.

OVI Suite STILL cannot sync to a network drive

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