Ovi suite still sucks big time

Question

And it is getting worse and worse - looking at the threads here.
And Nokia blatantly stays away from there forums with the exception of popping up from time to time asking for configuration from the users... ie the buyers.
Numerous suggestions from power users dating back from Version one of OSS (Ovi suck suite) has been totally ignored.
Numerous user questionnaires has been ignored.
And I am painfully reminded about this every week I get from PC-suite, recommending me to switch to OVI. Come on Nokia, how can you still recommend this, when you see how great pain the users are in.
Step to the plate and show yourselves in this forum. Even your CEO had the balls to recently exoplain about the problems. Is it too much to ask for the program manager for Ovi, to explain and how you will rectify??
Cheers,
Lars

Answer 1

First, sorry for the long post, but I am getting sick and tired of the patronizing and condescending comments by certain people who think they're the standard and everyone else is either stupid, immature or otherwise intellectually or emotionally challenged.
@cataholic
Please do feel free to quit your patronizing fanboy rhetoric at any time. It is not helpful. Nor is it any more constructive than the rants of frustrated users.
Adding insult ti injury is rarely helpful.
Repeating the same same false statement about all being well with OVI-Suite does not make it any less false and is also rarely helpful.
Your comment that there must of course be millions out there without any problems is, sorry to say that, typical fanboy rhetoric and inherently flawed.This has been proven many times by people more knowledgeable about discussion board dynamics than me. (yes, there are even books written about the subject)
I can say from my own experience that only a small minority of people having issues with software or hardware will post in forums like this one. First of all, only a very small fraction of users will actually bother to look for and find a forum.
Second only a small fraction of those who actually do find a forum will post. Most are satisfied by seeing that many others are having the same issues. They either seethe quietly and vow to never buy a product of the company in question ever again or they hope that a solution to their problem is forthcoming.
I have worked in IT for over 25 years and I can say with confidence that the sync issues are definitely an OVI-Suite problem, regardless of the fact that i happens to work for you.
For many others it simply does not, in  fact it more often does not than it does. I don't just rant without first having done everything feasible to verify that the problem is not on my end or an interaction with other software, bad install, etc. etc.
I have run tests with the same PC and the same fresh images with nothing but the OS (Win XP SP 3, WIN 7 Pro 32, WIn 7 Pro 64)
Particularly interesting is the fact that I installed OVI Suite 2.2 three times on a fresh Win XP image with Office 2003 and three times with office 2007, mind you on the exact same disk image. RTwo out of three times i could not sync OL notes with OL 2003, two out of three times i could not sync at all with OL 2007, Results with Win 7 are similar.
Hovever, there are
Zero issues with PC suite, also three installs each on Xp Pro and Win 7.
Zero issues with Palm desktop.
Zero issues with M$ Active Sync.
Zero issues with Sony Ericsson's Sync Software.
Zero issues with iTunes for the fruit phone.
Zero issues with Blackberry Sync.
Now try to convince me again this is not an OVI-Suite issue.
Of our roughly 35 Nokia users here at the data centre, the majority (25 that i Know of including myself) had issues with OVI Suite, all of those downgraded to PC Suite (handset permitting) no longer have issues.
Ovi 3.0 which is in closed beta right now has not addressed most of the issues mentioned in this forums, is still as unstable unreliable, slow and still the same memory and CPU-hog. Changes seem to be mainly cosmetic.
As for you accusing those who are more and more frustrated with the abysmally bad ovi suite of having low emotional maturity, here's the pot calling the kettle black.
It has been demonstrated many times that patronizing and deriding users that vent in forums is very counterproductive. In many forums I know, moderators delete fanboy rhetoric before they delete rants.
One reason being that rants, contrary to your belief, do just as much to get companies or developers of their collective behinds than the so called constructive comments, which are often dismissed as "you can't please everyone".
More often than not, those who scream the loudest will be heard first. Sad but true.
Another reason is that many companies correctly realize that it is better to let disgruntled users vent in the company's "controlled" environment rather than "out in the wild".
And last but not least "it works for me, you stupid or doing something wrong" fanboy type comments are well proven to fuel the fire and provoke even more rants. If people have serious continuing issues with a product, the last thing they need or want to hear  is how well it works for someone else, maybe even topped off by being served up in a very patronizing, condescending manner.
Ever seen a black lemon? They turn black when they rot. My N97 is black. 'nuff said