Ovi suite stuck on "Setting up"

After the latest upgrade I can't use my Ovi suite at all. I've tried reinstalling, repairing cable drivers, using Nokia's cleaning tool - everything.
With the latest incarnation Ovi recognises the phone being connected over USB and brings me to the home screen where it's showing the phone icon in the bottom left corner and "setting up". It doesn't get any further than that.
Any suggestions?

I have the same problem - I'm afraid that procedure didn't help at all.
Nokia 6303 Classic
V 10.12
08-04-10
RM-443
(c) Nokia
Variant: 255.01
Virtual Variant:
No virtual variant
Nokia Ovi Suite 2.2.1.23
PC Connectivity Solution 10.33.1.0
Connectivity Cable Driver 7.1.31.0
Nokia Ovi Suite Software Updater 2010.27.0.60741
Maps Service API 4.0.15.0
Nokia mPlatform 2.6.221
Ovi Desktop Sync Engine 1.3.0.32
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18702
- Mozilla Firefox 3.6.10 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
Detected USB drivers:
- Default Hub Driver for USB 5.1.2600.5512
- USB Modem Driver 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512
"Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied." No, there wasnt any HTML in it, actually.

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before updating my phone is okay and able to connect with Ovi Suite
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Attachments:
ovisuite1.PNG ‏157 KB

Hi Nmarexnoob,
You can try removing the phone from OVi suite application and then re-add it.
Goto OVi Suite -> Tools -> Options -> My Devices
Select your previous entry for your phone and click on Remove this device.
Later exit the OVi application then connect your device and wait for it to get recognised by the Operating system.
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Yes, my Device phonebook & ovi Suite are already set to display first name first & last name last
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Ovi Suite 2.2.0.245 broke Outlook 2010 sync, stuck...

241 worked pretty well, but with 245 I cannot sync with Outlook 2010 at all.
The preparation phase will not complete:
"Preparing to sync notes..."
"Preparing to sync calendar and tasks..."
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When setting up sync, the selection of Outlook folders is very slow (several minutes), but it eventually does allow me to choose a folder. Still, I'm guessing the problem lies with the Outlook interface (MAPI?)
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I am not sure this will solve your problem but you can try this once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try to sync
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i haven't.
when i started the setup, i got to teh screen asking whether i wanted to connect via usb, bluetooth etc. or skip. usb was automatically highlighted. at that point i connected my phone via usb before clicking 'next', but from the wording on the following screen i gather that i should have clicked 'next' first and then connected.
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Hi, and yep.
Device:
S/W v 21.006
S/W v date 24-12-2009
Custom version 21.006.54.1
Custom version date 24-12-2009
Language set 001
Model N86 8MP
Type RM-484
Latest update Not updated
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PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
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Language: English
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Ovi Suite doesn't recognize my N97's PC Suite sett...

Hi all. Sorry if this is a double post. I tried searching, but didn't find anything.
I've recently tried to transfer music from my PC to my Nokia N97. I did this once before using Ovi Suite with no problems, but now I'm having some serious trouble.
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I am having trouble connecting to OVI suite, all I get is "Nokia 5800 XpressMusic " "Setting up...", but it never completely connects.
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Hi Mad_Hatter,
Could you please follow these step by step process?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
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C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
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Restart Computer.
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Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite doesn't show contact details set to stan...

Hi,
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I am using Ovi suite on a Vista 32bit german machine.
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I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
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Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

Ovi suite problem with V 50

Hey all,
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I'm also having the same problem, although with a different phone, I don't think the phone model matters in this case.
Here are the steps I did :
Downloaded the Ovi Suite 2.2.0.245 from the Nokia Canada web site. To confirm whether it is the E72 phone or the PC that is the problem, I tried to connect from another computer with Ovi Suite 2.2.0.241 connected to my phone, and from this other computer (a work colleague's computer), it was able to connect just fine.
On my PC, I had Nokia PC Suite installed previously, which I've since removed and then re-installed Ovi Suite several times, and tried Repair of Ovi Suite. Nothing seems to work.
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Ovi suite stuck on "Setting up"

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