Ovi suite sync problem...

i cant sync the calendar & note... what should i do?
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Hi nkyg79 ,
Could you please follow this step by step process? 1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please search and download MSI clean up utility from microsoft website
Once installed please select the programs related to Nokia and click remove.
Restart Computer.
Then download from microsoft website and install Windows Installer, so that the installer is upto date.
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
6. Connect the device and try
If this doesnot resolve your problem could you please provide device info & System Information details ( Help About- Ovi Suite- System Information)
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Outlook Express and Ovi Suite syncing problems

Hi,
I just installed the Ovi Suite for my new N5230 phone.
I tested syncing contacts for the first time from Outlook Express to the phone and my account at Ovi.com via Ovi Suite. All went fine.
However, I undertook a major edit of all my Outlook Express contacts data (thankfully backing it up afterwards on my PC) but when I went to use the sync fucntion in Ovi Suite again I was not given an option of (a) whether to merge or replace or (b) where to start sync from if not a merge. Consequently my phone and Ovi.com contacts lists filled up with duplicates through a botched merge. Where a contact was deleted in Outlook Express no Sync Conflict message appeared to ask me if I wanted to delete the same entry in Ovi.
When I deleted all the contacts in Ovi Suite and tried to sync again my Outlook Express contacts list was deleted! Thankful for the backup before I started this waste of a Sunday afternoon.
So basically, is it the case that if I want to use Ovi Suite and Ovi.com for contacts then I have to use Ovi.com as the master list and not my contacts list in Outlook Express on my PC? If the software simply merges data all the time how the heck am I meant to delete a contact from all three storage areas?
Any advice appreciated.
Bill

Well for anyones information. Syncing with ovi suite.
I have successfully got ovi suite working.
For those with problems this is what I did. I have vista.
1. I uninstalled all programs from nokia.( ovi suite using the online uninstaller. Pc suite using the installed uninstall program.
then i ran pc suite cleaner.
2. using search for nokia then using advanced search for all nokia folders remaining (important to use advanced search or you will miss some of the folders and files. Then deleted them. Some you may have to change the user permissions to delete them. It is important to delete these as they hold data and i think might be one of the conflicts stopping sync working.
3. Delete any remaining files except bookmarks pics etc.
now there should be nothing on the pc.
Then download and run ccleaner. Cleaner and registry.
Reboot pc
Then download ovi suite.
A wizard might pop up but if not start ovi suite and connect your phone. I turned bluetooth off and used usb.
The phone will download settings. You can select pc suite on the sync settings in the phone. not ovi.com.
the program is good and worth the trouble. It saves your messages and contacts as well as syncing contacts and calendar with your required program, also bookmarks can be saved with firefox and explorer in your phone folder in favourites. It creates the folder. To transfer bookmarks from pc to phone ensure they are in this folder.
This took me a lot of reboots and time with a few calls to nokia and i am still waiting for their callback!!!
It also works fine on my xp computer too.

X6 and ovi suite sync problem - usb connection

i recently bought an x6 and set up ovi suite etc which all worked fine! yesterday i updated maps and the x6 operating system using ovi which again seemed to work fine. Now however when i connect phone to my pc the pc comes up problem with hardware installation and ovi suite only occassionally recognises phone - even when it does it will not sync music! help please - wish i hadn't updated anything as it all worked fine before !!!!

I have a similarly frustrating sync problem with my X6. It's my second phone too.
I've had Ovi Suite installed on my computer for about 9 months. I had difficulty getting it to sync with my X6 phone at first but after some troubleshooting I got it working reasonably well.
However over the last few months it doesn't initiate the syncing process after I connect my device. I can open Ovi Suite and click the sync buttons but it doesn't do anything.It doesn't freeze or crash either which is strange considering it is not processing the request.
I've tried everything including reinstalling the software and resetting my phone. This worked once and since went back to it's old tricks.
The only thing that works is removing the X6 device in OVI suite, rebooting the PC and adding the device again. This is real pain in the backside as you can imagine doing this each time I want to sync it.
In contrast the previous version - PC Suite - worked well with my old Nokia phone.
Nokia support have provided some guidance after pushing for a reply but you dont get expert or timely help from them.
Come on, we cant be just a few people having these issues? I reckon lots of x6 owners aren't getting full value from these devices.
It's at the stage where I'd not recommend a Nokia x6 or other Nokia phone to anyone wanting the PC connectivity which is one of the major benefits of a phone these days.
Go on Nokia give us some love!
One frustrated owner counting down the days to my upgrade option.

Ovi Suite installation problems = Solved

Hi,
for the benefit of others, I'm bringing back a post of Nov 2008 on PC Suite:
/discussions/board/message?board.id=pcsuite&message.id=30892&query.id=2533341#M30892
I managed to install Ovi Suite 2.0 only by restarting the computer in diagnostic mode as explained in the post. Any other attempt failed with error 2147287035.
What version of Windows is being used? Windows Vista
What Service Pack is installed? SP2
What version of PC Suite is installed? Ovi Suite 2.0.1.35
What is the connection method, cable, bluetooth or IR? Cable
Nokia Ovi Suite 2.0.1.35
PC Connectivity Solution 9.39.0.0
Connectivity Cable Driver 7.1.20.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.35.0
Nokia mPlatform 2.5.195
Ovi Desktop Sync Engine 1.0.0.684
Système d'exploitation :
Microsoft Windows Vista Édition 32 bits, Service Pack 2
Langue : Français
Navigateurs Internet détectés :
- Microsoft Internet Explorer 8.0.6001.18828
- Mozilla Firefox 3.0.15 (Navigateur par défaut)
Piles Bluetooth détectées :
- Microsoft (Version : 6.0.6000, Préversion : 16386)

Hi, I speak Bulgarian. Problem is Something's gone wrong I can solve this problem. Please make a comprehensive solution help me my skype: sto1ko_vr4 !!!
Attachments:
Ovi.JPG ‏38 KB
Ovi.JPG ‏38 KB

Ovi Suite Sync

Hi all,
Is there an option to select only photo syncing and not videos? I ripped some movies to the N8 and now OVI suite copies it as well when it sync.
Thanks

you can rag & drop the message but that will remove message header format i.e. last name comes first & first name will come last & also the message details like the no. of the sender also gets removed from the details only the sender name will be there but this causes a problem when a sender has more then 1 no. so plz check this thing & post the results so that we can help you more on this thing.
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite.
I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
help!
R

Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

Ovi Suite - Sync frequency

Hello,
The Ovi Suite synchronizes with the phone only when the bluetooth connection is established. I can have the phone connected to Ovi Suite whole day and at the end of the day when I leave my work, none of that day's changes (either to the device or to the Outlook) will be synced!
This is a huge problem.
It seems that Ovi suite synchronizes with Outlook only at the first connection and then only at disconnect/reconnect of the bluetooth connection.
How can I configure Ovi Suite to sync more often during the day? Ideally, asynchronous sync (after each change) would be best.
Best regards,
Kuorka

Hi All,
Please read my post in following link for a workaround to this sync issue.
/t5/Nokia-Ovi-Suite/Nokia-Ovi-Suite-2-2-1-23-has-been-released-update-now/m-p/753029#M5429
Message # 13
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

N8+OVI Suite connection problem

Hello all.
I have a problem since I update ovi suite to version 3.0.0.029. I can't connect the phone to ovi. It is always tell me "connect your device to your computer with usb". It's done but ovi don't detect the device . I have try with ovi suite, pc suite, software updater and noone detect the phone.
I read a lot of people with the same problem but noone could fixed it. I try to uninstall all nokia programs and reinstall but the same. I try with other computer and same.
OS in both computers Windows 7
Ovi suite 3.0.0.029
¿Any idea here?
Thanks.
PD: sorry for my english. I'm from spain and i tried to dont use a translator

I have the same problem with my N8. I've tried everything.
Ovi Suite does not recognise my phone, but the computer does (so I can sync with Media Player etc.).
I was hoping that PR 1.1. would fix the problem, but it did not.
Everything worked fine with the old Ovi Suite.
So, this is simply a problem of the NEW Ovi Suite, not the problem of computer or cable or anything like that.
Here are the specs:
Windows Vista
Cable Nokia CA-179
Other specs from Ovi Suite system information:
Nokia Ovi Suite 3.0.0.290
Ovi Player 2.1.10304.0
Nokia Photos 1.6.387.0
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver -ohjain 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Waiting for a solution from anyone...and no, I will not upgrade to Windows 7 or anything like that. I will upgrade to another non-Symbian phone, however, if this can't be fixed.

Ovi Suite Syncing Messages and Contacts

I have Ovi Suite installed on my desktop and laptop and both computers are not syncing contacts and messages, just keeps saying syncing messages do not disconnect, I've turned off the phone and back on again and sometimes that fixes the problem, turned off and on bluetooth and sometimes would fix the problem also but now whatever I do does not work. Also tried connecting via USB cable. I have also tried repairing, deleting the device on the phone and even gone back to Nokia PC Suite 7 and still nothing, can someone help me out here please?
Thanks

Well for anyones information. Syncing with ovi suite.
I have successfully got ovi suite working.
For those with problems this is what I did. I have vista.
1. I uninstalled all programs from nokia.( ovi suite using the online uninstaller. Pc suite using the installed uninstall program.
then i ran pc suite cleaner.
2. using search for nokia then using advanced search for all nokia folders remaining (important to use advanced search or you will miss some of the folders and files. Then deleted them. Some you may have to change the user permissions to delete them. It is important to delete these as they hold data and i think might be one of the conflicts stopping sync working.
3. Delete any remaining files except bookmarks pics etc.
now there should be nothing on the pc.
Then download and run ccleaner. Cleaner and registry.
Reboot pc
Then download ovi suite.
A wizard might pop up but if not start ovi suite and connect your phone. I turned bluetooth off and used usb.
The phone will download settings. You can select pc suite on the sync settings in the phone. not ovi.com.
the program is good and worth the trouble. It saves your messages and contacts as well as syncing contacts and calendar with your required program, also bookmarks can be saved with firefox and explorer in your phone folder in favourites. It creates the folder. To transfer bookmarks from pc to phone ensure they are in this folder.
This took me a lot of reboots and time with a few calls to nokia and i am still waiting for their callback!!!
It also works fine on my xp computer too.

Why isn't ovi suite syncing the msgs on my memory ...

I have an E5 and everytime i try to sync my phone with my laptop the messages on my memory card dont show. I dont have a problem with the music, pictures and videos that are on my memory card, they sync just fine but none of the messages show. I have many important messages that i need to keep. Can anyone help me please?

Ovi suite only tends to sync properly with contacts in phone memory C, try transferring messages to C and see if it ayncs ok ? Messaging>Options>Settings>Other>Memory in use, change to C Phone memory, and you should be offered the option to move messages. Hope that helps.
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

OVI Suite / Sync / N8-00

I've got a problem, I'm trying to sync my N8-00 with my laptop and whenever I press Sync - it shows me a msg saying reconnect the device or use blue tooth, settings on my phone are set correctly and I never had any problems with my USB devices, so please is there something special that needs to be done in order to sync N8-00 with OVI Suite ? Or am I just very thick ...
Ex-user of E71
Proud user of N8-00

I've got a problem with my N8 when I want to download an App. Everywhere I read in the manuals it says that you need to go via the ovi picture on the phone's 'desktop' and go to the shop.
However everytime I want to do this my phone/ nokia Ovi says that it can't connect with the service, I tried different stuff but nothing seems to help. I'd really like to install WhatsApp on my nokia N8.. Does anybody have advice for me?

N86 Ovi Suite Sync Issues

I have N86 8MP s/w rev 2.1.006 and I am trying to sync contacts, calendars podcasts, photos etc using Ovi Suite rev 2.2.123 running on pc with Windows 7.
Ovi has never really worked properly so I have deleted all Nokia programs using Control Panel in W7 on pc and done a fresh install from web site. Ovi recognises the N86 and tries to synch, but every item says ' waiting to be synced'. I have checked all the menu options and they look OK.
I would be grateful of advice.
Solved!
Go to Solution.

I beleive I've answered my own question: deleted every Nokia app via Contol Panel, then searched in Windows Explorer for any folders and files with 'Nokia' reference and manually deleted. Then did a new install and it seems to be working - sure to be other issues lurking, but am being +ve!

Ovi Suite sync issues

My N95 and PC Suite sync'ed perfectly, then came Ovi. What a pain, however I got used to it.
In the last week I have installed the latest bug fix for Ovi Suite. Now my phone will not sync. Ovi suite sees the phone, and I can message etc from my PC keyboard, but Ovi suite just sits inert when asked to sync. It shows in the various boxes "waiting to sync" but just does nothing and frquently hangs.
Any solution?

Hi All,
Please read my post in following link for a workaround to this sync issue.
/t5/Nokia-Ovi-Suite/Nokia-Ovi-Suite-2-2-1-23-has-been-released-update-now/m-p/753029#M5429
Message # 13
Regards,
Diwa
If you like my post, kindly acknowlege the same by giving a kudos to me

Where can I find OVI suite synced messages after P...

Hi All,
I have done a message synch some time back in Nokia OVI suite and removed all messages from my Nokia N73.
After that I did format my PC and installed a fresh copy of Windows 7.
How can I get those messages back. Before formatting I have taken backup of windows folders like My Documents where apps save there data generally.
Please help. TIA.

...but since you Formatted the PC all this Synced data is gone...
..because they are saved in c/Users/ <your user name>/application data/local/Nokia..and in sub-folders there-in ..

Ovi Suite Sync Failure with Outlook 2010 + Nokia 5...

Hi
When trying to sync contacts from ms outlook 2010, I received a message that could not synchronize.
Technical Information:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Software Updater do Nokia Ovi Suite 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Sistema operacional:
Microsoft Windows 7 Edição de 32 bits
Idioma: Português
Navegadores de Internet detectados:
- Microsoft Internet Explorer 8.0.7600.16385 (Navegador padrão)
Pilhas Bluetooth detectadas:
- Microsoft (Versão: 6.1.7600, Compilação: 16385)
Solved!
Go to Solution.
Attachments:
msg_ovi.png ‏9 KB

Hi,
I am not sure but it seems NOS2.1.1.1 does not support outlook 2010. I found following details from here (Click on Help> Nokia Ovi Suite help> System requirement)
C:\Program Files\Nokia\Nokia Ovi Suite\Help\Nokia_Ovi_Suite.htm
EMAIL/CALENDAR/CONTACTS SOFTWARE
Microsoft Windows Vista Contacts
Microsoft Windows Vista Calendar
Microsoft Outlook 2000, 2002, 2003, 2007
Microsoft Outlook Express
Mozilla Thunderbird
Windows 7 Contacts
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite sync problem...

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