Ovi Suite update fails

Hi, Ovi Suite started to prompt me to update to the latest version recently.
The installation runs, but fails with the error:
"Installer: The older version of Ovi Desktop Sync Engine cannot be removed. Contact your rechnical support group."
I've since uninstall all the Nokia/Ovi apps via Windows Add/Remove and tried installing again but get the same error.
After uninstalling everything from Add/Remove, All entries in the Start Menu are removed, but I can see in Program Files there is still a "Nokia\Nokia Ovi Suite\NokiaOviSuite.exe" which I can run. The Help-->About info shows me this version info:
PC Connectivity Solution 9.45.0.0
Connectivity Cable Driver 7.1.23.0
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine 1.1.0.77
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 7.0.5730.13
- Mozilla Firefox 3.6 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.1.0, Build: 3000)
When I try to install the new version, I can see new versions of "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" are listed in Windows Add/Remove Programs list.
Any suggestions on how to cleanly remove the existing version so i can install the newest version will be greatly appreciated.
Cheers,
Ravi
Solved!
Go to Solution.

Hi, I have heard this problem before. Can you try following instructions:
You can try to run repair and then uninstall Ovi Suite. If it
uninstalls then installing new Ovi Suite should also be possible.
If this doesn't help you have to download Windows Installer CleanUp
Utility. http://support.microsoft.com/kb/290301
Direct link: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983...
First clean Ovi Desktop Sync Engine with this utility and then try to
install Ovi Suite again. You may need to clean some other msi entries
too. Hopefully this helps.
Cheers, Samuli

Similar Messages

Ovi Suite installation fails: something's gone wro...

Ovi suite installation fails: "Something's gone wrong. Nokia Ovi Suite Installation requires that PC Connectivity Solution 7.0.0.0 or later is installed before you can continue." I tried all possible options; removing all related items, drivers, registry entries. Nothing helps. No decent logging. Where can I find this PC Connectivity Solution? No decent help. Complete lack of information. After failure, lots of items are still installed and remain. No decent rollback. Windows installer cleanup is no longer available from Microsoft due to issues. So I'm stuck with an invalid piece of installed software. Just tried the third time I'm giving up. Spent the whole day on this. Has this been tested properly anyway on Windows 7 32 bits? The message in itself "something's gone wrong" does not really give me any hope on this. Please provide a solution.
Solved!
Go to Solution.

Hi, I speak Bulgarian. Problem is Something's gone wrong I can solve this problem. Please make a comprehensive solution help me my skype: sto1ko_vr4 !!!
Attachments:
Ovi.JPG ‏38 KB
Ovi.JPG ‏38 KB

Error after OVI suite update

Can u plz help me out. I hv a windows 7 n 5230 . Earlier i had a ovi suite 2.1 but i updated it to 3.0.0.80 n since then i cant connect my phone to pc.
Moderator's note: Subject line changed to solicit appropriate answers from our community.

Hi,
Please uninstall the Nokia Ovi suite from the control panel including Nokia Connectivity Cable Driver and PC Connectivity Solution.
Then restart the phone and download the latest available Nokia Ovi suite 3.1.1.80 from Nolkia.com/ovisuite.
Br
Mahayv

Ovi suite update wrecks USB connection

Yesterday I updated my OVI suite on my winXP PC.
The update should improve USB connection. The opposite effect resulted.
My 5800 listens via its PC suite USB setting for 2 sec. and then decides its better to break with the OVI suite PC side.
It looks like the problem with my Vista PC that was corrupted (registry) earlier with OVI updates and isn't usefull for the Nokia swr anymore (I'm not going to edit in the registry).
Is there an update planned for this problem ?

try to uninstall nokia ovi suite first then download the latest version again from here:
http://nds1.nokia.com/files/support/global/phones/software/Nokia_Ovi_Suite_webinstaller_ALL.exe
-you can show appreciation to my posts if it helped or useful by pressing the green Kudo star beside my post that hepled
-if my answer was the solution , so click accept as solution button
Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Ovi Suite Update Features not fully functional

When updating Ovi Suite to 3.1.1.80, it is stated that you will be able to directly downoad Free Apps and Games from the Suite itself and OVI Store directly to your connected device. One Prpblem, You can only download Apps that are on the OVI Suite homescreen, when you view more from the Store, it still uses the old method and sends an SMS to your phone.
I am using the N8-00
Am i the only one with this problem?
N8-00,Galaxy Tab 10.1

Is there any development to incoporate or display new content from the store or it will be the same content always?
N8-00,Galaxy Tab 10.1

Re: Nokia ovi suite update N8-00 software problem

If u problem with ovi suite so download PC SUITE AND TRY TO AGAIN INSTALL SOFTWARE,AND ENJOY IT

An older version supports the N8
see this thread:
/t5/Nseries-and-S60-Smartphones/How-to-use-Nokia-N8-with-PC-Suite-7-1-30-9-apparently-compatible/m-p...
Ovi suite seems to be very buggy!!!!!!!
beware tho - had connectivity issues after using pc suite!!!
If it helps - click on the star!!

Ovi Suite Intsallation failed

Hi,
I cannot install the Ovi Suite application, I an error message.
I have OS Win 7 (32 bit).
I changed the compatibility of the Ovi Suite.exe (Win XP PAck2) and ran it as Administrator but I still have the same error message.
Can anyone help me??
Best regards!
Jeff
Attachments:
2-17-2011 1-15-50 PM.png ‏9 KB

Try to check if you are using the latest OVI suite. You might be using the CD that goes with the phone upon buying it. Try to install the latest software found in this link:
http://europe.nokia.com/support/download-software/nokia-ovi-suite

Nokia Ovi Suite Update, what a joke

I was going to connect to the internet using my mobile as a modem as usual, I started the program but before it could continue it needed to update, see the problem there? I actually need my internet connection BEFORE i can do any updates. Luckily I had an older version of Nokia_PC_Suite on my computer that worked without any update. I guess using an alternative internet connection to update would work also. Next mobile, I wont go Nokia I had it, no excuses.

I think if you check there T and C`s your not supposed to connect to the internet that way.

Connection fails between N97 mini and Ovi Suite

Hi,
I have had many kind of problems connecting my N97 mini with my laptop but have finally hitted the edge in this issue and didn't find an answer existing here.
When I updated my Ovi Suite to the latest version the connection to my N97 mini was cutted off. This was maybe two weeks ago and I haven't been able to connect the phone to the laptop with PC suite connection form ever since (and no further updates available). I can sure connect with the Ovi Music in other connection forms and store the music to my phone but any connections with the Ovi Suite fails. There for I cannot sync my photoes or address book or get the new updates by my computer. What could I do to get the connection back? Install an older version again? Where to get one?
Today I checked the program updates with my phone application and there is software version 12.0.110 available to upload. Well, my phone does offer for other updates to "start to update" but this one gives only option to "update via computer" (sorry I don't know the exact terms for the option written in the quotes since I use my Nokia in Finnish ). How could I get the updates to my phone via computer when I cannot connect with the Ovi Suite anymore??
I really hope anyone have had the same problem (it's really irritating) and still hopefully wait for some answers...
Any help sincerely appreciated!
Solved!
Go to Solution.

Unfortunately there is no easy solution to this one as it is probably de to the installation of the Ovi Suite update on your laptop.
The first thing you could try is to uninstall and reinstall Ovi Suite. You could also try using the PCsuite cleaner which should ensure that the previous installation is properly removed before reinstalling.

Ovi Suite Software Updates-Error No internet Conne...

My Phone Nokia 5800 Xpress Music..
Ovi Software update fails while cheking for updates pops up
Network Connection error dialog
Nokia Ovi Suite software update service is not responding Make sure the internet connection is working or check firewall settings, and try again.
btw I have a broadband,if firewall is turned off...
I dont know what else to do.
I click ok, its says downloading for ever....
I tried update via wifi my phone asks for server profile...which i have no idea about.
I have been trying to update for firmware for a week i dont it happening... damnnn
Nokia Ovi Suite 2.1.1.1
Ovi Player 2.1.10304.0
Nokia Photos 1.6.434.0
PC Connectivity Solution 10.6.2.0
Connectivity Cable Driver 7.1.27.0
Nokia Ovi Suite Software Updater 2010.6.0.60359
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18904
- Mozilla Firefox 3.6.3 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386)

i found the solution for the network connection error during the software update process.....
the error dialog box says to check ur connection or firewall settings...so i recommend the users who are having this problem...first of all if you have any antivirus software installed than turn it off or disable it before starting the update and then Go to- Control panel-Windows Firewall-Then turn it off. and now start the update application you will notice the change and i am sure the update will start and complete without any errors...i was also having the same problem but i tried and resolved it... and also a very important thing that you should take care of....you should make sure that no other application is using your internet connection, don't start any other downloading program because it will decrease the ovi suites downloading speed and it may cause an error...
if the problem persists after turning off ur firewall than restart ur pc and try again...
post me a thanks if your problem is resolved...
this will work with the nokia OVI Suite version 2.1.
because i had not tried to update the ovi suite because i like the 2.1 version very much...
I really tried it very much, because my father says that Try and try and try until you get success...
and i achieved the success..........

Ovi Suite v3.0.0.290 update failure

Attempts to update Ovi Suite fail with the attached error message. The error code is 12014 (added in text to aid searching).
Attachments:
Ovi Suite update from 3.0.0.290 fail.png ‏41 KB

Hi,
There appears to be several different kind of update cases mixed in this thread now.
For those who received a notification about Ovi Suite update for 3.0.0.290 please don't do anything! There was new component available for Device Software Updating functionality of Ovi Suite, which has been now withdrawn from the distribution. In some environments it caused issues that have been identified also in this discussion thread. Please note that currently there are no Ovi Suite updates available and Nokia Ovi Suite 3.0.0.290 is the latest sw version.
In case you are experiencing other issues related e,g. to device software updating then please create a separate thread so it can be followed and the participants of this forum can help and contribute.

Ovi Suite + 5230 USB not working

Preamble:
I recently connected my Nokia 5230 mobile phone to my PC via USB connection and loaded up Ovi Suite (2.2.1.23). Everything worked lovely. But alas! Both an Ovi suite update was available, as well as a update for the phone itself! So I downloaded the latest version of Ovi Suite (3.0.0.284).
Unfortunately, now Ovi Suite does not detect when I select "PC Suite" USB mode (selected on the phone screen). This essentially makes Ovi Suite useless.
So I followed some advice on other discussion pages (more on that later) and reinstalled the Ovi Suite. The problem persisted.
Here are some pictures to help you understand my problem:
http://i.imgur.com/5IknF.jpg
The computer is able detect the phone is connected via USB. I can even browse the contents of the phone memory and memory card. Upon detecting the connected phone, and me pressing 'PC Suite' on the phone screen, it will show this:
http://i.imgur.com/lV0rs.jpg
I cannot progress past this screen. The Ovi Suite simply does not recognise that I've selected that option on the phone.
Defense:
I know what your thinking. "Just another USB thread". Well, I did in fact read plenty of threads on this forum before posting, and have spent the last few hours uninstalling and reinstalling Ovi Suite and drivers in various ways (as suggested in those threads), with no success.
The following is a list of forum threads which I have read and tried all the solutions found in each, and I have copied the solutions (which appear to have worked for other people), for your convenience:
/t5/Nokia-Ovi-Suite/Ovi-Suite-PC-Suite-USB-Connection-Problem/td-p/682828
Solutions which did not work for me:
Could you please follow these steps and check?
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC suite (hopefully) should detect your mobile properly now.
1. Uninstall all nokia related applications like Ovisuite, pc suite, connectivity cable driver,pc connectivity solutions, nokia software updater etc. from ur PC.
2. Restart your PC
3. Now download and install the recent ovisuite from http://www.ovi.com/suite
4. After installation, disconnect/disable your internet connection (this will make sure that the PC use the drivers which comes with ovisuite and prevent the PC from downloading any new drivers from internet) and then connect your mobile and wait for drivers and support software installation.
5. After drivers installation you can connect your mobile to ovisuite from ovisuite screen.
/t5/Nokia-Ovi-Suite/Can-t-connect-to-Nokia-Ovi-Suite-on-Nokia-6700/m-p/757938#M5623
Solution which did not work for me:
Hi GannonC,
Uninstall the following Programs, if any, from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the following location.
http://www.ovi.com/suite
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
After connecting you can go ahead and update your maps/ download new country maps.
NOTE: before updating your maps/ download new country maps, you should have used your maps in you mobile atleast once.
Hope this will resolve your issue.
You can connect back your internet anytime after the drivers installation.
/t5/Nokia-Ovi-Suite/OVI-suite-not-reconizing-the-OVI-suite-USB-mode-N8/m-p/809893#M7107
Solution which did not work for me:
Hi,
Please check the suggestions below:
Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device, reconfigure the Sync -> Option - device sync settings and sync again.
If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahyav
/t5/Nokia-Ovi-Suite/E5-Ovi-Suite-keeps-telling-me-that-my-device-isn-t-in-PC-suite/m-p/856573#M7752
Solution which did not work for me:
Maarten, I had the same issue and it started after I updated Ovi Suite as well as my device software. I found this in another thread and thought it might help you. I just uninstalled the 3 items and downloaded and installed as prescribed by going to nokia.com/support and downloading and reinstalling Ovi Suite.... Merry Christmas
Re: OVI suite not reconizing the 'OVI suite USB mode 22-Nov-2010 11:36 AM
***** Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device,
reconfigure the Sync -> Option - device sync settings and sync again.
*****If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs
"Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click
and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
***** If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or
Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and
connect your mobile to the PC. This is to prevent the PC searching for a new drivers
from internet. OVi suite has all the required drivers for all the nokia phones available
in market.
Once all the required drivers are installed automatically, you try connecting the mobile
by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able
to connect your device now.
/t5/Nokia-Ovi-Suite/not-recognizing-USB-mode-on-E73/m-p/780655#M6383
Solution which did not work for me (simmilar to above):
frauk:
I found this on the Europe forum and it worked for me--finally!
From /t5/Nseries-and-S60-Smartphones/Synchronisation-error-code-8393f010/m-p/734155/highlight/true#M21944...
Click Start
Click Control Panel
Click Programs and Features or Add/remove Programs
Choose Nokia Nokia Cable Connectivity then Change and repair
Do the same for PC Connectivity Solution - Change then repair
Reboot computer
After re-starting the computer, I also followed this portion of a suggestion from another post (don't know if it made a difference or not):
"connected the device, waited till all the drivers were loaded.
Then launched Ovi suite"
(From /t5/Nokia-Ovi-Suite/E52-Sync-Error-8393f010-838c03ee/m-p/740481)
Ovi Suite then recognized my device and the sync appears to have gone smoothly. I hope it works for you too! It's ridiculous that it causes so many problems though--I've wasted many hours on something that should have installed correctly the first time.
Other threads with this problem, which I came across that mention the same problem with various other phones:
/t5/Nokia-Ovi-Suite/5230-won-t-establish-USB-connection-with-Ovi-Suite/td-p/824037
/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
More data:
Now that I have shared a detailed description of my failings with you, here is some information about my phone and the Ovi suite:
Phone information (Keypad: *#0000#):
Software version
V 20.0.005
Software version date
23-03-2010
Custom version
20.0.005.C02.01
Custom version date
23-03-2010
Language set
19
Model
5230
Type
RM-588
Latest update
Not needed (<-- is this another bug Nokia? The phone regularly informs me that a update is available...)
Ovi Suite System information:
Nokia Ovi Suite 3.0.0.284
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18999
- Mozilla Firefox 3.6.13 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386), In use.
Detected USB drivers:
- Default Hub Driver for USB 6.0.6002.18005
- USB Modem Driver 6.0.6002.18005
- EHCI eUSB Miniport Driver 6.0.6002.18005
Additional information:
Windows Vista Home Premium SP2 64-bit (with all updates installed)
I have no problems with USB or drivers with another components
Zship's revelations:
So this is not really a problem for me. I have the working, older (2.2.1.23) version of Ovi Suite installed on my netbook, and sure enough, it works fine, I just tried it. I wont be updating Ovi Suite on it though. I also could probably just download the update via 3.5G using just the phone itself, but the problem remains that a simple software update has caused a critical connectivity problem between your software and hardware. Given that many Nokia customers would have less technical know-how than say, myself or anyone else on this forum, this problem is a quite likely a huge inconvenience to them, they probably wouldn't visit these discussions and spend 5 hours reinstalling software like I just did, and they surely would be thinking twice before purchasing another Nokia device in the future.
tl;dr - Nokia recommended update breaks connectivity between software and device, various attempts to fix seemingly simple problem don't work.
Solved!
Go to Solution.

SAME PROBLEM. And none of the many suggested solutions has worked for me yet. I want to thank all on this thread (and many others) for their help. I've learned a lot but I haven't gotten to the bottom of it. I think maybe Nokia needs to ... uh ... bloody well BOTHER TO FIX THIS ISSUE themselves, maybe. Like, cuz they're PAID FOR IT and I'M NOT. Harrumph.
I run Windows XP, and was on Media Player 11, but have rolled back to 9 and 10. I have a Nokia E 72. I have all the latest Nokia cable-drivers, PC Suite, OVI Suite, Connectivity software, etc.. The symptoms are as follows: when I plug in the phone by USB cable, the laptop won't recognize it. It says "USB device faulty" or "failed to load properly" and refuses to get the hardware into its brain. The Device Manager shows only a "Unknown Device" which I cannot install drivers onto. Taking the extra media-card out of the phone doesn't make any difference -- nothing I've done will make the computer recognize the main (built-in) card in the phone. I can't browse to it via any sort of populate / repopulate disk drive, or any other method of connecting it.
As I understand it, this is some conflict with the phone and the new concept of MTP. Media Transfer Protocol confuses the computer, causing it to kind-of think that the phone is kind-of a media player, when in fact it's a whole lot more. So, the "parent" doesn't get loaded, then the rest of the phone doesn't get loaded, then it kind-of tries to load some MTP but fails, etc.. If I could browse to the phone through a non-Nokia connection I'd be happy to do so in order to implement any of a number of the suggestions above. But I can't get the computer to recognize the phone when the phone is plugged in by USB, regardless of all the solutions above.
The problem began a few days ago. It just up and wouldn't recognize the phone. I hadn't installed any updates that I knew of on either item, but it's possible that my memory is faulty and a newer version of this or that snuck in there and screwed it all up. I have tried a serious roll-back to a Restore Point about six weeks old, but that didn't solve the problem. This suggests to me that the problem is phone-resident, since the rollback was to a computer-based Restore Point and I don't have phone rollback capability.
This seriously hampers me. PC Suite, OVI, and some future version of Nokia Suite, will all be useless to me unless Nokia accomplishes the stunning act of supporting their software. I won't hold my breath. Just in general, you'd think that plug-and-play of a phone into your computer would be a lot simpler. Just take the cord -- stick it in the phone; stick it in the computer -- and shazam, you're plugged in. But NOOOOOO we're on NOOOOOOKIA ... Now I know why Microsoft wanted to buy them so badly. They knew they'd all get along and have the same assumptions about software -- that it doesn't really matter whether it works reliably on a user's computer at his home, as long as it works in theory on some programmer's ideal personal computer in Seattle once in a rare while. Nokia? Meet Microsoft. Microsoft? You and Nokia will get along juuuust fiiiine ...

New Nokia Ovi Suite 2.0.2.42 released - list of im...

Hi all, we have now released new update, Nokia Ovi Suite 2.0.2.42, which will be fixing many errors reported into this discussion forum. Here's list of improvements:
Critical bug fixes to contact sync problems
Improvements and bug fixes in photo sync
Improvements and bug fixes in music sync
Improvements for backup reliability, in calendar and notes backup
Corrections to messaging view, now message sender name is visible, if contact's "last name" field is empty
Many stability improvements fixing for example crashes
We believe that this release should fix many issued faced by you and we would love to hear your feedback. Stay tuned for further Nokia Ovi Suite updates in early 2010.
Cheers, Nokia Ovi Suite team

I have a N97mini and I'm having a lot of problem with music:
- first of all, randomly the program generates ghost tracks on the phone instead of copying them: When I drag and drop, say, track1.mp3 into my phone area, it says that it has been copied , but when I disconnect the phone and I go to the music app on the phone, I see the Artist of "track1" but when I select it, the phone displays "no tracks" and when I try to delete from the thephone, it says "file corrupted" and it doesnt delete anything.
- like 1 over 3 times the program fails to connect with the phone. Simply says "no device connected" or something like "Impossible to sync, remove usb cable" and so on.
- why it's impossible to remove music tracks from the main pc list, when I remove a control folder from the control folder list? I made the mistake to add my entiremusic collection to the main list, so I cant sync the music and cant remove back the tracks from the main list (yes I can remove one by one, but, you know...)
- why I cant select to copy the music on the memory card instead of where the program wants? Yes, I can select my "preferred memory" but this fails to address correctly the copy in the memory card.
- why I cant create a playlist with all the tracks in a specific folder? It's really annoying to reselect all the tracks from the Ovi suite when you have already selected to copy them to a specific folder (my phone is not my only portable music device, you know?)
Before this phone, I used Sony Ericsson walkman phones and it was so easy: drag and drop from explorer and that's done. I've tryed with the n97m and it generates a lot of this "ghost trasks" that made me format the memory card...
This music software is so annoying...

OVI Suite - Messaging sync issues

Seems that since the last time I was asked to update the Ovi Suite to the latest version, could be around 1 week or so. Messages don't seem to sync properly.
On the mobile it's OK, but on the screen on the computer it fails to mark as "read" the messages I've opened. At the moment it says there are 8 new unread messages, when I click on them they still don't change.
I usually send texts from the Ovi Suite on my laptop, on the Drafts folder there is quite a few there, even if I try to delete them once I go back to that folder they come up again as if they were never deleted.
Is anyone having this issue or similar? Have switched phone off and on several times thinking it just needs to reboot, nothing.
Have tried the "Repair Sync..." option on Sync tab, nothing.
Is it a bug that needs to be fixed on the newer version of the software?
It's driving me insane, and I say the "unread" list will keep growing.
Help please!
Cheers,
Clau

Further to my last post, I've done some experimenting by moving messages back into the inbox. If the messages are in the Inbox, then they are attributed to the correct author. If they are moved to sub-folders of My Folders, then they are not correctly attributed.
It shouldn't matter what folder they are in, the message should correctly visually indicate who sent it. This worked prior to a couple of months before my original post.
There's an Ovi Suite update out; have to see if that's fixed it.

OVI Maps update on N8

Hi, sorry if this has been posted elsewhere.
My OVI maps updated today on my N8 via OVI Suite. What was in this update?
many thanks

pj98 wrote:
Yes, it's probably the new 3.06 official release that you have got via the Ovi Suite update which became available for N8 on the 7th Dec.
A newer beta version of 3.06 continues still to be available at Beta Labs. It contains some additional features compared to the current 3.06 release, e.g. downloading of street maps directly to the phone.
OVI Maps v3.06 (151) provided by OVI Suite > Software Update
Happy to have helped forum with a Support Ratio = 42.5

Ovi Suite update fails

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