Ovi suite update wrecks USB connection

Yesterday I updated my OVI suite on my winXP PC.
The update should improve USB connection. The opposite effect resulted.
My 5800 listens via its PC suite USB setting for 2 sec. and then decides its better to break with the OVI suite PC side.
It looks like the problem with my Vista PC that was corrupted (registry) earlier with OVI updates and isn't usefull for the Nokia swr anymore (I'm not going to edit in the registry).
Is there an update planned for this problem ?

try to uninstall nokia ovi suite first then download the latest version again from here:
http://nds1.nokia.com/files/support/global/phones/software/Nokia_Ovi_Suite_webinstaller_ALL.exe
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

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X6 and ovi suite sync problem - usb connection

i recently bought an x6 and set up ovi suite etc which all worked fine! yesterday i updated maps and the x6 operating system using ovi which again seemed to work fine. Now however when i connect phone to my pc the pc comes up problem with hardware installation and ovi suite only occassionally recognises phone - even when it does it will not sync music! help please - wish i hadn't updated anything as it all worked fine before !!!!

I have a similarly frustrating sync problem with my X6. It's my second phone too.
I've had Ovi Suite installed on my computer for about 9 months. I had difficulty getting it to sync with my X6 phone at first but after some troubleshooting I got it working reasonably well.
However over the last few months it doesn't initiate the syncing process after I connect my device. I can open Ovi Suite and click the sync buttons but it doesn't do anything.It doesn't freeze or crash either which is strange considering it is not processing the request.
I've tried everything including reinstalling the software and resetting my phone. This worked once and since went back to it's old tricks.
The only thing that works is removing the X6 device in OVI suite, rebooting the PC and adding the device again. This is real pain in the backside as you can imagine doing this each time I want to sync it.
In contrast the previous version - PC Suite - worked well with my old Nokia phone.
Nokia support have provided some guidance after pushing for a reply but you dont get expert or timely help from them.
Come on, we cant be just a few people having these issues? I reckon lots of x6 owners aren't getting full value from these devices.
It's at the stage where I'd not recommend a Nokia x6 or other Nokia phone to anyone wanting the PC connectivity which is one of the major benefits of a phone these days.
Go on Nokia give us some love!
One frustrated owner counting down the days to my upgrade option.

Ovi Suite 2 and Internet Connection

My computer is connected to the Internet via mobile boardband and it works fine. Now, I'm using Ovi Suite 2, and when I check for any new software through Ovi Suite, it insists on connecting to the Internet via my phone or it just says there's no Internet connection available. Why can't Ovi Suite use my computer's connection? This problem existed with Ovi Suite 1 too.
For some reasons PC Suite 7 won't connect to my phone at all in Windows 7, but Ovi Suite is OK.
FWIW, I'm using Windows 7 64-bit, connecting to my phone via Bluetooth.
P.S. Why is Ovi Suite so slow? A basic sync of contacts and calendar was done in seconds in PC Suite, now it's minutes...
N97-1

Hi there,
altough I'm not from Australia, I'm facing same problem with NOS connection while checking for updates.
The specs:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.18.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Microsoft Windows 7 32-bit Edition
Language: Polish
Connection: USB
Nokia 5230
Firmware: 10.0.071.259.02
Whenever I try to check if there're any updates for both NOS and 5230 firmware, Ovi Suite gives me an error saying my connection is broken or the firewall is blocking ports.
I'm 100% sure BitDefender allows NOS to connect to the internet, the machine was restarted after the installation.
Any solution for this?
Thanks!

Re: Ovi Suite 2 and Internet Connection

Actually, some AV software on windows block Ovi Suite internet connection. You have to add ovi to the whitelist before it can connect to the internet. For example in my case, if I did not whitelist Ovi on my BitDefender Total Security Suite, it cannot connect to the internet.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Hi there,
altough I'm not from Australia, I'm facing same problem with NOS connection while checking for updates.
The specs:
Nokia Ovi Suite 2.1.1.1
PC Connectivity Solution 10.18.0.0
Connectivity Cable Driver 7.1.29.0
Nokia Ovi Suite Software Updater 2010.18.0.60492
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.86
Ovi Desktop Sync Engine 1.1.0.82
Microsoft Windows 7 32-bit Edition
Language: Polish
Connection: USB
Nokia 5230
Firmware: 10.0.071.259.02
Whenever I try to check if there're any updates for both NOS and 5230 firmware, Ovi Suite gives me an error saying my connection is broken or the firewall is blocking ports.
I'm 100% sure BitDefender allows NOS to connect to the internet, the machine was restarted after the installation.
Any solution for this?
Thanks!

Ovi Suite Does Not Recognize Connected N8

I installed Ovi Suite on my XP machine. Connected N8 via USB cable. Computer recognized device and installed hardware. Got the message that hardware was correctly installed.
Opened Ovi Suite and clicked on device icon to connect a new device. Got message that N8 was recognized and that updated connectivity software was being installed. Then message that N8 was connected and that window closed.
On Ovi suite main page, I have a never ending "Connecting" message. If I double click the Nokia SIP VOIP 3.1 file on my desktop, another window opens and tells me that no connected device is detected.
I have tried a reboot of computer, restart of phone, trying a different USB port on the computer, and even re-installing the Ovi Suite software.
The phone shows the USB icon up in the corner, and it does charge.
I don't know if the phone is supposed to ask me if I want to connect to Ovi Suite...it does not ask.
Any ideas?

Unfortunately this does seem to have been reported with OVI Suite 3 when trying to establish connectivity with N8 for the first time; as I had previously done this with older version of OVI Suite it remained after the update fortunately. Pretty sure that it is this particular software version to blame for this issue however.
With reference to USB connectivity, default setting on N8 is "OVI Suite" mode so it should just briefly acknowledge this on device UI when connecting to PC.
Happy to have helped forum with a Support Ratio = 42.5

Ovi Suite 3.0 Not Connecting to 5230 via Bluetooth

Hello,
Got the 5230 for Christmas, very very pleased with it, but I have run into a small snag.
I have onstalled Ovi Suite 3.0 on my laptop (Vista) and bluetooth visability is on on both mobile phone and laptop. I can connect to the device through my normal bluetooth connectivity from the bluetooth tray icon, and I have successfully transferred some music over to my mobile phone.
When I try and add the device on Ovi Suite, it finds my device name, yet when I click on my device, and click "Next" I get the following message:
"Bluetooth modem might need to be installed on your computer".
Ovi Suite then seems to spend a long amount of time "checking" the device, and eventually, a pop up comes up with "Could not detect device".
I have tried and tried (and searched and searched for the solution) and I have had no luck!
I'm running Windows Update to see if it will make any difference; can anyone offer any ideas of how to get this working!
Attachments:
Oci messgae.jpg ‏61 KB

Hi saylinen,
I followed your instruction. I dont have to accept now all the time. But Ovi-Suite still is not able to establish the connection.
In my hardwaremanager I found under "Modems" the "PC Connectivity Bluetooth Modem". There under properties in the tab "modem" is written "connection: COM5"
Under COM&LPT Connections in the COM5 properties the connection is located as "path 2 (Bluetooth_Device)". The connection is refered as ok.
In the bluetooth configuration of my laptop I find a tab "local services". There is a table containing several rows. One is "serial bluetooth connection; Start: automatically; secure connection: obligatory; COM-Port: COM3". No other COM-Ports listed.
In the tab Client applications is another table containing the row "Application name: Serial Bluetooth Connection; Secure Connection: Obligatory; COM-Port: COM4".
In non of the tabs is an entry for COM5. Maybe this is a hint for the problem?
(I added the max of 3 screenshots of the described menues. In the answer on the question from satari I will add some more. Unfortunately is my system german.)
Best thanks for your quick response
IXMan
Attachments:
HW Manager.jpg ‏32 KB
PC Con BT Modem Prop General.jpg ‏34 KB
PC Con BT Modem Prop Modemsl.jpg ‏27 KB

Ovi Suite update fails

Hi, Ovi Suite started to prompt me to update to the latest version recently.
The installation runs, but fails with the error:
"Installer: The older version of Ovi Desktop Sync Engine cannot be removed. Contact your rechnical support group."
I've since uninstall all the Nokia/Ovi apps via Windows Add/Remove and tried installing again but get the same error.
After uninstalling everything from Add/Remove, All entries in the Start Menu are removed, but I can see in Program Files there is still a "Nokia\Nokia Ovi Suite\NokiaOviSuite.exe" which I can run. The Help-->About info shows me this version info:
PC Connectivity Solution 9.45.0.0
Connectivity Cable Driver 7.1.23.0
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine 1.1.0.77
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 7.0.5730.13
- Mozilla Firefox 3.6 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
- Broadcomm (Version: 5.1.0, Build: 3000)
When I try to install the new version, I can see new versions of "Nokia Connectivity Cable Driver" and "PC Connectivity Solution" are listed in Windows Add/Remove Programs list.
Any suggestions on how to cleanly remove the existing version so i can install the newest version will be greatly appreciated.
Cheers,
Ravi
Solved!
Go to Solution.

Hi, I have heard this problem before. Can you try following instructions:
You can try to run repair and then uninstall Ovi Suite. If it
uninstalls then installing new Ovi Suite should also be possible.
If this doesn't help you have to download Windows Installer CleanUp
Utility. http://support.microsoft.com/kb/290301
Direct link: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983...
First clean Ovi Desktop Sync Engine with this utility and then try to
install Ovi Suite again. You may need to clean some other msi entries
too. Hopefully this helps.
Cheers, Samuli

Error after OVI suite update

Can u plz help me out. I hv a windows 7 n 5230 . Earlier i had a ovi suite 2.1 but i updated it to 3.0.0.80 n since then i cant connect my phone to pc.
Moderator's note: Subject line changed to solicit appropriate answers from our community.

Hi,
Please uninstall the Nokia Ovi suite from the control panel including Nokia Connectivity Cable Driver and PC Connectivity Solution.
Then restart the phone and download the latest available Nokia Ovi suite 3.1.1.80 from Nolkia.com/ovisuite.
Br
Mahayv

Ovi Suite and Map Server connection error when beh...

Hi All,
from many recent versions up to the latest 3.1.1.80 I have problems to connect to the map server when behind a proxy. Ovi Suite correctly access to internet and log on (I've set-up proxy access data in the options menu) but when I access to the Maps tab I receive the massage "MAp Server not available".
Now I've understood the reason and for nokia guys it should be very easy to fix the problem:
if my proxy username is in the format "name surname" Ovi Suite access to internet but Maps DOES NOT.
if my proxy username is in the format "username" (without spaces) BOTH ovi suite and Maps WORKS correctly.
Please FIX it, it should be very easy.
Thanks,
AleC

Hello, 1. Were you able to use the usb connection if present? And also, make sure you have the correct drivers, if present, installed (use a device manager to check). 2. Most probably, your printer was not properly connected to the network. You need to check IP configuration. If a wireless router is used, make sure there is no MAC filtering enabled. If enabled, you need to reconfigure. 3. DHCP Service. 4. Check the network test page and make sure ssid is correctly identified. And the rest of the wireless parameters. 5. Make sure your firewall does not blobk printer connections. Make sure file and print sharing has been turned on for the appropriate network with network discovery turned on(Network and Sharing Center if Windows). Network connection should be work not public (Windows only). More assistance: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=... Thank you!

Ovi Suite Update Features not fully functional

When updating Ovi Suite to 3.1.1.80, it is stated that you will be able to directly downoad Free Apps and Games from the Suite itself and OVI Store directly to your connected device. One Prpblem, You can only download Apps that are on the OVI Suite homescreen, when you view more from the Store, it still uses the old method and sends an SMS to your phone.
I am using the N8-00
Am i the only one with this problem?
N8-00,Galaxy Tab 10.1

Is there any development to incoporate or display new content from the store or it will be the same content always?
N8-00,Galaxy Tab 10.1

Nokia PC Suite - OVI Suite Not recognising usb or ...

I am trying to connect my N95 to Ovi or PC SUITE
Neither can detect my bluetooth or the usb cable
i have deleted pc suite and connectivity drivers & reloaded them but to no avail
the phone connects on another pc and it connects via bluetooth to the pc but not to ovi or pc suite
can anybody help please?

The earlier means of communication between your Phone and the PC is the PC Suite. Then came the OVI Suite which was later renamed as Nokia Suite. Though cont. improvements are in process, many users still think the PC Suite to be more stable, more user friendly and more feature filled...
You may have a look at this .. as well as the links there-in ...

New OVI Suite version, still no connect to Maps se...

New version of OVI suite again.
Still fails contacting maps server.
Doesn't even seem to try communicating (no activity on network).
Anyone found anything on this?
Still have to update maps from the phone.
Lars-Erik Østerud - http://www.osterud.name/nokia.html

1)It’s good to check whether you can start Maps on device or not. If not then perhaps maps data has corrupted and them should be deleted by hand if device doesn’t prefer it by itself. There is guide in NOS help to do that. Basically the help advices user to delete qf-file and cities-folder from device’s memory card or mass memory.
2)Memory might be write protected.
3)If device has both mass memory and memory card then device and NOS should use same memories.
4)If Maps is open on device then NOS may not find correct memory but it can find wrong one in case of multi memory devices. If there is only one maps memory then other error page is shown.
5)Maps on device defines percent of memory how much Maps can use memory. Sometimes an error is shown in these if there is no more space for maps.
Please check these and hopefully it works out for you..
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks

Re: Nokia ovi suite update N8-00 software problem

If u problem with ovi suite so download PC SUITE AND TRY TO AGAIN INSTALL SOFTWARE,AND ENJOY IT

An older version supports the N8
see this thread:
/t5/Nseries-and-S60-Smartphones/How-to-use-Nokia-N8-with-PC-Suite-7-1-30-9-apparently-compatible/m-p...
Ovi suite seems to be very buggy!!!!!!!
beware tho - had connectivity issues after using pc suite!!!
If it helps - click on the star!!

Ovi Suite opening before wireless connection.

My laptop is generally kept on standby when not in use. I have noticed that when I open the lid, Ovi Suite immediately complains that there is no internet connection, because it is trying the connection before the wireless connection is confirmed. Is there any way round this?

I've got an HP Pavillion dv2700.
I always have the software open on start-up, as I had with PC Suite, but the problem is when I come out of standby. Obviously it takes a few seconds for the wireless to connect; it's that Ovi Suite is too quick to complain.

Why does my car deck not recognize audio files after iso 5.1.1 update (Acura USB connection)

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Ovi suite update wrecks USB connection

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