OWA 2007 not displaying (blank page)

Hi there..
I also had this problem, took a while to figure it out..
At first the page would not load and there would be a yellow exclamation mark in the bottom left corner, if you click that it would say “syntax error on line 7 of login.aspx” or something to that effect. After trying may things, I removed and then re-created the OWA virtual directory in IIS using . After this, the yellow exclamation mark in the bottom left corner went away and you were presented with a blank white page.
After much search around for some log file or explanation for why this was happening, I once again recreated the OWA virtual directory, checked all rights and permissions and still the blank white page.
In absolute desperation, I looked at the code in the source code for the OWA site, here are some of the relevant bits:



<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; CHARSET=utf-8">
<meta name="Robots" content="NOINDEX, NOFOLLOW">
<title>Microsoft Exchange - Outlook Web Access</title>
<link type="text/css" rel="stylesheet" href="/owa/8.0.709.0/themes/base/logon.css">
<link type="text/css" rel="stylesheet" href="/owa/8.0.709.0/themes/base/owafont.css">
<script type="text/javascript" src="/owa/8.0.709.0/scripts/premium/flogon.js"></script>
Compared to another server of mine:



<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; CHARSET=utf-8">
<meta name="Robots" content="NOINDEX, NOFOLLOW">
<title>Microsoft Exchange - Outlook Web Access</title>
<link type="text/css" rel="stylesheet" href="/owa/8.0.685.24/themes/base/logon.css">
<link type="text/css" rel="stylesheet" href="/owa/8.0.685.24/themes/base/owafont.css">
<script type="text/javascript" src="/owa/8.0.685.24/scripts/premium/flogon.js"></script>
Notice the difference in the paths.. the OWA virtual directory looks like this: (http://www.g7web.net/downloads/owa1.jpg)
Perhaps a dodgy update on the 29th or something, whatever the reason the files in the 8.0.709.0 folder don’t seem to be working, so, I used the files from the 8.0.685.24 folder and copied them into the 8.0.709.0 folder, now everything works!
Not sure what update of patch caused the problem, will do some more investigation into it.
Hope this helps someone.
Chris

Troubleshooting Ex-01
Date: 5-5-2011
Platform: Exchange server 2007 SP3 on Windows server 2008 R2 std. edition.
Domain name: Python.com
DC name: cobra
FQDN: cobra.Python.com
Setup: Exchange server 2007 SP3 installed on the domain controller with DNS too.
OWA address:
http://cobra.python.com/owa/
Error aroused:
While trying to open the mail page using the client Outlook
Web Access using the above mentioned URL a blank page is displayed with a yellow exclamatory mark on the left side of the status bar. The details of the error code as follows:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727;
.NET CLR 3.5.30729; .NET CLR 3.0.30729; InfoPath.3)
Timestamp: Thu, 5 May 2011 19:43:12 UTC
Message: Syntax error
Line: 6
Char: 1
Code: 0
URI:
https://localhost/owa/8.3.137.0/scripts/premium/flogon.js
Solution:
1. Restart all the services of IIS and Exchange server.
2. Go to IIS Manager and follow the path
à
IIS – Default Web Site – OWA – 8.3.137.0
3. Double click on Authentication – enable anonymous authentication.
4. Again restart the services and try to access OWA.
Refer the following link
http://my-technet.com/index.php/microsoft/exchange/exchange-2007/blank-owa-page-after-installing-exchange-rollup-patch/comment-page-1/#comment-113
Kishore Bitra

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