OWA Automatic Replies pane blank externally in IE

Hello I have a slightly strange issue that has been reported to me.
This is under EX2010 SP3 RU4
When viewing in OWA
Organize E-Mail\Automatic Replies
or
Settings\Mail
from external to my organization both pages render a blank window, other tabs in the same section render fine.
If I use firefox from external both pages render fine with the same user and I can change and set the contents.
Internally in IE or Firefox both pages work fine.
This has previously worked both internally and externally on IE

Hi,
Please ensure IE is the latest version and try to install
RU 5 For Exchange 2010 SP3 to check this issue.
Refer to the comments from
this article.
Or try to use compatibility view in IE to view Automatic Replies settings pages in OWA.
Best Regards.

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Delayed OoO notification in outlook client and OWA when Automatic Replies are scheduled.

So all of our users are having an issue with the OoO notice in outlook ("Automatic replies are turned on click here to turn off)
When they set a scheduled out of office that notice does not immediately show up at the scheduled time. Out of Office replies are sent but in outlook it does not notify them that their OoO is turned on for maybe 10-15 minutes. So lets say I set an automatic
reply for 11:00 AM I can be in outlook and the notice to turn them off does not show up for quite some time past 11:00.
This happens in office 2010 and 2013, cached and online mode, and it also happens (or I presume does not happen is the correct way to put it) in OWA (using Internet Explorer). If I send myself an email in outlook I see the notice that the recipient is OoO and
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I found another discussion referencing this but there was no real answer, or at least the submitter did not respond to it as resolved or what they found to be the issue.
http://social.technet.microsoft.com/Forums/en-US/b12fa4cd-2716-44c5-bdbc-f5be154da310/delayed-out-of-office-notification?forum=smallbusinessserver
I have ran the CMDLET referenced in that article by James Xiong, "Test-WebServicesConnectivity -Verbose" and the results are below. The values seem pretty high but I do not know for sure what they should be.
Any Help is greatly appreciated, let me know if you have any questions.
Thanks
CasServer LocalSite     Scenario        Result Latency(MS) Error
OH-EXCH... Default-Fi... Reset Creden... Success      515.98
oh-exch... Default-Fi... GetFolder       Success    29347.62
oh-exch... Default-Fi... SyncFolderItems Success      109.44
oh-exch... Default-Fi... CreateItem      Success      922.44
oh-exch... Default-Fi... SyncFolderItems Success       31.27
oh-exch... Default-Fi... DeleteItem      Success      125.08
oh-exch... Default-Fi... SyncFolderItems Success      922.44
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It does happen in OWA.
We do have SP3 installed but we do not have the most recent rollup. We have version 14.03.0181.006 which is according to this article is Update Rollup 5 for Exchange Server 2010 SP3 Per this article, http://technet.microsoft.com/en-us/library/hh135098(v=exchg.150).aspx
The server performance is certainly questionable, but we haven't gotten very far with upgrading or replacing it and I think something like this would certainly be something we could point to as an example of how the server performance is affecting business
and the delay it causes. But I was really hoping to get something I could use to definitively point to as evidence of it being a server performance problem. Would you, or anyone who reads this, be able to tell me what the results of that cmdlet indicate?

Automatic replies stuck in Outbound SMTP queue - 451 4.4.0 and 451 5.7.3 errors

We have a pair of Exchange 2010 SP3 servers (A and B) with a few DAGs set up on them, plus a third hub transport & client access server (C) which routes in and outbound emails through a mail filtering service.
Normal emails sent from Outlook or OWA are being delivered in and out just fine, but any system generated replies such as OOF or automatic replies set on our Servicedesk mailbox are failing to arrive.
When I look at the queue viewer on A which is the normal active copy of the DAG I can see 100 or more emails sat in a queue called "Exchange2010 Outbound" which is our Send Connector - it's sent to route mail through two smart hosts owned by our
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The only references to that error I can find seem to involve a complete inability to send emails, and are caused by an unticked box on the receive connector for "exchange server authentication", but that *is* enabled on all of our receive connectors
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Any suggestions?

Hi Vespa,
Agree with Andy. I would like to verify if you are sending outgoing messages through a SmartHost. Because many SMTP Gateways drops "Automatic Replies" by default since they have the Return-Path empty.
What's more, here is a similar thread for your reference.
Exchange 2010 External Out of Office messages not going External
http://social.technet.microsoft.com/Forums/exchange/en-US/87a815bb-c136-428c-8c69-dc3a69fdfd7f/exchange-2010-external-out-of-office-messages-not-going-external
Hope it helps.
If you need further assistance, please feel free to let me know.
Best regards,
Amy
Amy Wang
TechNet Community Support

Problem with Automatic Replies or Out of Office

Hi mates!
I´ve just finished migration Exchange 2003 to Exchange 2010.
Today I´ve removed Exchange 2003.
I have a problem with Automatic Replies or Out of Office. When the user active Automatic Replies in Outlook 2010, He has this Error:
Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later.
If I logged into OWA, (Options > Set Automatic Replies) I could set it up and it worked fine.
I run Test E-mail AutoConfiguration command to see if AutoDiscover has been configured and the OOF URL is correct:
https://mail.domain.com/ews/exchange.asmx
I try to browse the OOF URL from IE, It works fine.
Authentication Permission for EWS Virtual Directory is:
Anonymous – Enabled (For IUSER)
Basic – Enabled
Windows – Enabled
Other authentication methods are disabled.
WebServicesVirtualDirectory configuration for URL:
InternalNLBBypassUrl :
https://Server1.domain.local/ews/exchange.asmx
InternalUrl
: https://mail.domain.local/EWS/Exchange.asmx
ExternalUrl
  : https://mail.domain.com/EWS/Exchange.asmx
InternalNLBBypassUrl : https:// Server2.domain.local /ews/exchange.asmx
InternalUrl
: https:// mail.domain.local /EWS/Exchange.asmx
ExternalUrl
: https:// mail.domain.com /EWS/Exchange.asmx
I use a certificate for Server HUB/CAS from my CA (Active Directory).
In EMC I have this error for certificate:
The certificate status could not be determinated because the revocation check failed.
But when I generated in the past, this status of this certificate was This certificate is valid for Microsoft Exchange.
I need help, because I don´t know I do…
Thanks.

Hi MAS,
As soon as possible I will install this kb in a PC with Outlook 2010.
Yes, I reset IIS, with the same result.
I check this URL, and I run this command: TestOutlookWebServices -identity user01 with this result:
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1006
Type : Information
Message : Contacted the Autodiscover service at https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1016
Type : Information
Message : [EXCH] The AS service is configured for this user in the Autodiscover response received from https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1015
Type : Information
Message : [EXCH] The OAB service is configured for this user in the Autodiscover response received from https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1014
Type : Information
Message : [EXCH] The UM service is configured for this user in the Autodiscover response received from https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1016
Type : Information
Message : [EXPR] The AS service is configured for this user in the Autodiscover response received from https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1015
Type : Information
Message : [EXPR] The OAB service is configured for this user in the Autodiscover response received from https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1014
Type : Information
Message : [EXPR] The UM service is configured for this user in the Autodiscover response received from https://mail.domain.local/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1022
Type : Success
Message : Autodiscover was tested successfully.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1106
Type : Information
Message : Contacted the Autodiscover service at https://SERVER1.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1116
Type : Information
Message : [EXCH] The AS service is configured for this user in the Autodiscover response received from https://SERVER1.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1115
Type : Information
Message : [EXCH] The OAB service is configured for this user in the Autodiscover response received from https://SERVER1.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1114
Type : Information
Message : [EXCH] The UM service is configured for this user in the Autodiscover response received from https://SERVER1.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1116
Type : Information
Message : [EXPR] The AS service is configured for this user in the Autodiscover response received from https://SERVER1.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1115
Type : Information
Message : [EXPR] The OAB service is configured for this user in the Autodiscover response received from https://SERVER1.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1114
Type : Information
Message : [EXPR] The UM service is configured for this user in the Autodiscover response received from https://SERVER1.domain.local:443/Autodiscover/Autodiscover.xml.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1122
Type : Success
Message : Autodiscover was tested successfully.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1013
Type : Error
Message : When contacting https://mail.domain.local/EWS/Exchange.asmx received the error The request failed withHTTP status 401: Authorization Required.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1025
Type : Error
Message : [EXCH] Error contacting the AS service at https://mail.domain.local/EWS/Exchange.asmx. Elapsed time was694 milliseconds.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1026
Type : Success
Message : [EXCH] Successfully contacted the UM service at https://mail.domain.local/EWS/Exchange.asmx. The elapsed time was 31 milliseconds.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1013
Type : Error
Message : When contacting https://mail.domain.com/EWS/Exchange.asmx received the error The request failed withHTTP status 401: Authorization Required.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1025
Type : Error
Message : [EXPR] Error contacting the AS service at https://mail.domain.com/EWS/Exchange.asmx. Elapsed time was15 milliseconds.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1026
Type : Success
Message : [EXPR] Successfully contacted the UM service at https://mail.domain.com/EWS/Exchange.asmx. The elapsed time was 31 milliseconds.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1124
Type : Success
Message : [Server] Successfully contacted the AS service at https://SERVER1.domain.local/ews/exchange.asmx. The elapsed time was 934 milliseconds.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1126
Type : Success
Message : [Server] Successfully contacted the UM service at https://SERVER1.domain.local/ews/exchange.asmx. The elapsed time was 93 milliseconds.
All ok, but with these errors:
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1013
Type : Error
Message : When contacting https://mail.domain.local/EWS/Exchange.asmx received the error The request failed withHTTP status 401: Authorization Required.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1025
Type : Error
Message : [EXCH] Error contacting the AS service at https://mail.domain.local/EWS/Exchange.asmx. Elapsed time was694 milliseconds.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1013
Type : Error
Message : When contacting https://mail.domain.com/EWS/Exchange.asmx received the error The request failed withHTTP status 401: Authorization Required.
RunspaceId : 1a13d412-b75d-48b5-8938-72ad53f11cb7
Id : 1025
Type : Error
Message : [EXPR] Error contacting the AS service at https://mail.domain.com/EWS/Exchange.asmx. Elapsed time was15 milliseconds.
In IIS for EWS has this method Authentication:
- Anonymous
- Basic
- Windows
For SSL Settings in EWS has this configuration:
- Require SSL
- Client Certificate: Ignore
For Default Website in IIS, SSL Settings:
- Require SSL
- Client Certificate: Ignore
I don´t have ISA/TMG. I use HLB KEMP for publishing OWA...

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Hi there,
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Ethan Hua CHN
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OWA Automatic Replies pane blank externally in IE

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