OWA errors after install RU4 on Exchange 2010 SP3

hi,
i have a problem with OWA.
when i installed the RU4 on my server, the program files\microsoft\exchange server\v14\clientaccess\owa\14.3.174.1 folder is empty, this folder size (the subfolders created) is 1,3 MB and the 14.3.123.3 size is 19,3 MB. when i loging from OWA i
see this error message:
Outlook Web App didn't initialize. If the problem continues,
please contact your helpdesk.
Couldn't find a base theme (folder name=base)
and this event in my server eventlogs:
Outlook Web App couldn't initialize.
A base theme couldn't be found. The base theme must be in a folder with name = "base".
thx,
Frenki

hi,
i found this log on my server: UpdateCas.log
[03:09:46] ***********************************************
[03:09:46] * UpdateCas.ps1: 2013.12.13. 3:09:46
[03:09:46] Error updating OWA/ECP: The term 'Get-ExchangeServer' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
this registry entries missing (E2010 and the Support):
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PowerShell\1\PowerShellSnapIns\Microsoft.Exchange.Management.PowerShell.E2010]
"CustomPSSnapInType"="Microsoft.Exchange.Management.PowerShell.AdminPSSnapIn"
"ApplicationBase"="C:\\Program Files\\Microsoft\\Exchange Server\\V14\\bin"
"AssemblyName"="Microsoft.Exchange.PowerShell.Configuration, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
"Description"="Admin Tasks for the Exchange Server"
"ModuleName"="C:\\Program Files\\Microsoft\\Exchange Server\\V14\\bin\\Microsoft.Exchange.PowerShell.Configuration.dll"
"PowerShellVersion"="1.0"
"Vendor"="Microsoft Corporation"
"Version"="14.0.0.0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PowerShell\1\PowerShellSnapIns\Microsoft.Exchange.Management.PowerShell.Setup]
"CustomPSSnapInType"="Microsoft.Exchange.Management.PowerShell.SetupPSSnapIn"
"ApplicationBase"="C:\\Program Files\\Microsoft\\Exchange Server\\V14\\bin"
"AssemblyName"="Microsoft.Exchange.PowerShell.Configuration, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
"Description"="Setup Tasks for the Exchange Server"
"ModuleName"="C:\\Program Files\\Microsoft\\Exchange Server\\V14\\bin\\Microsoft.Exchange.PowerShell.configuration.dll"
"PowerShellVersion"="1.0"
"Vendor"="Microsoft"
"Version"="14.0.0.0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PowerShell\1\PowerShellSnapIns\Microsoft.Exchange.Management.Powershell.Support]
"CustomPSSnapInType"="Microsoft.Exchange.Management.Powershell.Support.SupportPSSnapIn"
"ApplicationBase"="C:\\Program Files\\Microsoft\\Exchange Server\\V14\\bin"
"AssemblyName"="Microsoft.Exchange.Management.Powershell.Support, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"
"Description"="Support Tasks for the Exchange Server"
"ModuleName"="C:\\Program Files\\Microsoft\\Exchange Server\\V14\\bin\\Microsoft.Exchange.Management.Powershell.Support.dll"
"PowerShellVersion"="1.0"
"Vendor"="Microsoft Corporation"
"Version"="14.0.0.0"
i ran next the UpdateCas.ps1 according to your second link.
and the OWA is working :D
thank you very much,
Frenki

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    - Logged to Outlook Web Access with domain admin, expanded Public folders and opened 2nd subfolder in new window and copied the address
    PRINTSCREEN2
    * Did a FULL CRAWL
    PROBLEM:
    - Search results does not throw "correct data". Some items are not being found
    CRAWL LOG is reporting: Error while crawling LOB contents
    Detailed error message:
    https://mail.domain.com/OWA/?ae=Folder&id=PSF.LgAAAAAaRHOQqmYRzZvIAKoAL8RaAwAnt2ed15IATLg8XoXLNj4EAAAAXsN8AAAB&t=IPF.Note
    Error while crawling LOB contents.
    Error caused by exception: Microsoft.BusinessData.Infrastructure.BdcException
    The shim execution failed unexpectedly - Exception has been thrown by the target of an invocation..:
    System.InvalidOperationException An internal server error occurred.
    Try again later.; SearchID = 4E8542D3-48EF-404E-8025-8D9AAEFE777A )
    We thought it's a throttling issue / found possible solution:
    http://powersearching.wordpress.com/2013/07/23/exchange-public-folders-search-fail-error-while-crawling-lob-contents/
    Tried it, still same Error messages, problem not resolved.
    Any hints? Please advise.
    With best regards
    bostjanc

    Hi Bostjan,
    From the error message, the issue might be caused by throttling policy on Exchange side. And the article you posted provides the right solution, some modification to the solution and please try again.
    For throttling policy part
    1.Execute the command for Set-ThrottlingPolicy
    Set-ThrottlingPolicy SharePoint -RCAMaxConcurrency Unlimited -EWSMaxConcurrency Unlimited -EWSMaxSubscriptions Unlimited -CPAMaxConcurrency Unlimited -EwsCutoffBalance Unlimited -EwsMaxBurst Unlimited -EwsRechargeRate Unlimited
    2.Execute the command Get-ThrottlingPolicy SharePoint to double confirm the policy setting has been successfully executed
    For registry key part
    1. Start Registry Editor (regedit).
    2. Navigate to the following registry subkey:
    \\HKEY_LOCAL_MACHINE \SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
    3. Right-click ParametersSystem, point to New, and then click Key.
    A new key is created in the console tree.
    4. Rename the key MaxObjsPerMapiSession, and then press Enter.
    5. Right-click MaxObjsPerMapiSession, point to New, and then click DWORD (32-bit) Value.
    The new value is created in the result pane.
    6. Rename the key to <Object_type>, where <Object_type> is the name of the registry object type that you're modifying. For example, to modify the number of messages that can be opened, use objtMessage. Press Enter.
    7. Right-click the newly created key, and then click Modify.
    8. In the Value data box, type the number of objects that you want to limit this entry to, and then click OK. For example, type 350 to increase the value for the object.
    9. Restart the Microsoft Exchange Information Store service.
    If it still doesn’t help, please check ULS log for related error message.
    Regards,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected] .
    Rebecca Tu
    TechNet Community Support

  • [SOLVED] Can't add a node to the cluster with error (Exchange 2010 SP3 DAG Windows Server 2012)

    Hi there!
    I have a problem which makes me very angry already :)
    I have two servers Exchange 2010 SP3 with MB role started on Windows Server 2012. I decided to create a DAG.
    I have created the prestaged AD object for the cluster called msc-co-exc-01c, assigned necessary permissions and disabled it. Allowed through the Windows Firewall traffic between nodes and prepared the File Share Witness server.
    Then I have tried to add nodes. The first node has been added successfully, but the second node doesn't want to be added :). Now I can add only one node to the DAG. I tried to add different servers first, but only the first one was added.
    LOGS on the second nodes: 
    Application Log
    "Failed to initialize cluster with error 0x80004005." (MSExchangeIS)
    Failover Clustering Diagnostic Log
    "[VER] Could not read version data from database for node msc-co-exc-04v (id 1)."
    CMDLET Error:
    Summary: 1 item(s). 0 succeeded, 1 failed.
    Elapsed time: 00:06:21
    MSC-CO-EXC-02V
    Failed
    Error:
    A database availability group administrative operation failed. Error: The operation failed. CreateCluster errors may result from incorrectly configured static addresses. Error: An error occurred while attempting a cluster operation. Error: Cluster API '"AddClusterNode()
    (MaxPercentage=100) failed with 0x5b4. Error: This operation returned because the timeout period expired"' failed. [Server: msc-co-exc-04v.int.krls.ru]
    An Active Manager operation failed. Error An error occurred while attempting a cluster operation. Error: Cluster API '"AddClusterNode() (MaxPercentage=100) failed with 0x5b4. Error: This operation returned because the timeout period expired"' failed..
    This operation returned because the timeout period expired
    Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.3.174.1&t=exchgf1&e=ms.exch.err.ExC9C315
    Warning:
    Network name 'msc-co-exc-01c' is not online. Please check that the IP address configuration for the database availability group is correct.
    Warning:
    The operation wasn't successful because an error was encountered. You may find more details in log file "C:\ExchangeSetupLogs\DagTasks\dagtask_2014-11-17_13-54-56.543_add-databaseavailabiltygroupserver.log".
    Exchange Management Shell command attempted:
    Add-DatabaseAvailabilityGroupServer -MailboxServer 'MSC-CO-EXC-02V' -Identity 'msc-co-exc-01c'
    Elapsed Time: 00:06:21
    UPD:
    when Exchange servers ran on the same Hyper-V node, the DAG is working well, but if I move one of VM to another node, It stops working.
    I have installed Wireshark and captured trafic of cluster interface. When DAG members on the same HV-node, there is inbound and outbound traffic on the cluster interface, but if I move one of DAG member to another node, in Wireshark I see only outbound traffic
    on both nodes.
    It's confused me, because there is normal connectivity between these DAG members through the main interface.
    Please, help me if you can.

    Hi, Jared! Thank you for the reply.
    Of course I did it already :) I have new info:
    when Exchange servers ran on the same Hyper-V node, the DAG is working well, but if I move one of VM to another node, It stops working.
    I have installed Wireshark and captured trafic of cluster interface. When DAG members on the same HV-node, there is inbound and outbound traffic on the cluster interface, but if I move one of DAG member to another node, in Wireshark I see only outbound traffic
    on both nodes.
    It's confused me, because there is normal connectivity between these DAG members through the main interface.

  • Exchange 2010 SP3 UR9 OWA users cannot open mail items

    We recently had users reporting unable to open items in OWA.  Issue is confirmed across all CAS servers.
    Issue started while on Exchange 2010 SP3 UR8v2, we upgraded to Exchange Server 2010 SP3 UR9 during troubleshooting.
    3 AD Site DAG, multi-role servers
    So far we have done the following to troubleshoot:
    * Check security propagation for account permissions.
    * Check security on all virtual directories.
    * Check permissions on web.config
    * Re-run PrepareAD
    * Uninstall and reinstall CAS role
    Please review the errors below and let me know if you have any words of wisdom on this issue.  Thanks!
    Errors:
    Request
    Url: https://domain.com:443/owa/forms/premium/SubPageEventHandler.aspx?ae=Item&a=Preview&t=IPM.Conversation&id=CID.K5jy5dmxQru9sRoituQBvQ%3d%3d.LgAAAAD5wKVzMPRWToarE%2bpbowlJAQAqvhe3P6jjT4tregHxbY2pANbZjrf2AAAB.1DEA1tmOt%2fIAAAAAiIUWAAAAAAA%3d&calist=&canary=BV_LDf9RIkOwB1AREM0QuJ6gLZ_9QNIIWwpFOZKWH-iRvFnaQLhvOrQQBEkvAoafNX8eyWt3pOI.&SP=1&pfmk=M46%3a1427993956363&subpage=ReadConversation.ascx
    User: user
    EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
    SMTP Address: [email protected]
    OWA version: 14.3.235.1
    Mailbox server: server.domain.com
    Exception
    Exception type: System.UriFormatException
    Exception message: Invalid URI: The format of the URI could not be determined.
    Call stack
    System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
    Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
    Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
    Microsoft.Exchange.Clients.Owa.Premium.ConversationUtilities.LoadConversation(UserContext userContext, OwaStoreObjectId owaConversationId, PropertyDefinition[] requestedProperties)
    Microsoft.Exchange.Clients.Owa.Premium.ReadConversation.OnLoad(EventArgs e)
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Request
    Url: https://domain.com:443/owa/forms/premium/SubPageContainer.aspx?ae=Item&a=Open&t=IPM.Note&id=RgAAAAD5wKVzMPRWToarE%2bpbowlJBwAqvhe3P6jjT4tregHxbY2pANbZjrf4AACsvITjR9r%2fQaXcC90BhfOwAI8oXwgBAAAJ&pspid=_1427993955843_521407833&subpage=ReadMessage.ascx
    User: user
    EX Address: /o=company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=user
    SMTP Address: [email protected]
    OWA version: 14.3.235.1
    Mailbox server: server.domain.com
    Exception
    Exception type: System.UriFormatException
    Exception message: Invalid URI: The format of the URI could not be determined.
    Call stack
    System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)
    Microsoft.Exchange.Security.RightsManagement.DrmClientUtils.GetServiceLocation(SafeRightsManagementSessionHandle sessionHandle, ServiceType serviceType, ServiceLocation serviceLocation, String issuanceLicense)
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetOnPremiseRmsServerUri()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.GetRmsServerActiveCryptoMode()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.DrmEnvironment.InitializeEnvironment()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.Initialize()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.InitializeIfNeeded()
    Microsoft.Exchange.Data.Storage.RightsManagement.RmsClientManager.get_IRMConfig()
    Microsoft.Exchange.Clients.Owa.Core.UserContext.get_IsIrmEnabled()
    Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddIrmMessageToInfobar()
    Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.AddMessagesToInfobar()
    Microsoft.Exchange.Clients.Owa.Premium.ReadMessage.OnLoad(EventArgs e)
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Control.LoadRecursive()
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Hi Noel,
    Base on my search, it may be due to IRM feature been enabled for OWA.
    I recommend you use the following command to check if the value of IRMEnabled parameter is true:
    Get-OWAVirtualDirectory – Identity “servername\owa (default web site)” |FL name,IRMEnabled
    If the value is true, you can use "Set-OWAVirtualDirectory" cmdlt to change it to false, and check if any helps.
    Best regards,
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Niko Cheng
    TechNet Community Support

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