OWA is not receiving emails // SBS 2003

Hi Guys!
I have a following problem on my SBS 2003 Server, I do not receive emails when I access my mailbox with Outlook Web Access from home or any remote location. But if the outlook on my workstation is left on it is ok, mails are popping up right away on the
OWA too.
It was working great for me for many years.
I looked over the internet but nothing seemed to help yet...
I deleted and then created new .ost file, I have cashed mode switched off, I deleted forwarding rule that I had to my private account.
Do you have any ideas what might cause this?
Any help would be appreciated!

Most interesting. From the sound of it your Outlook is somehow set to trigger the release of mail into the Exchange server, which I have never seen. Whether SMTP or POP3, mail should arrive at the Server and OL or OWA are just "windows" or "periscopes" to
allow viewing. Is it possible that your Outlook is popping for the mail and the default mailbox is the Exchange server?
For your home copy of OL, consider Outlook Anywhere instead of VPN. VPN's are old school and expose your business network to any nastiness that creeps into your remote systems. You will find instructions on the RWW landing page.
For SMTP... you should have a static IP at the office, forward port 25 from your edge device/firewall/router to the ip of your SBS, then change your MX record at your public DNS host to point to your public IP (some use A records for the IP and the
MX points to the A record, some use IP numbers, check with your DNS host), then run the CEICW wizard specifying SMTP mail.
As for mail getting lost or something going wrong.... yes it can. But so can POP3. Historically there have been more issues with POP3 than SMTP. Consider that only the smallest of the organizations would use POP3, that every business larger
than those in the SBS space uses SMTP and you get the idea. SMTP is "store and forward", meaning if your system is off line for some little time the mail will still come. Usually it will not be returned to sender for about 48 hours, which is sufficient
time to get the SBS back on line or to change the MX record back until it is. There are also web services that will act as backup mail servers and hold your mail, some that will allow "Web Mail" access to it, and some that will do both and are very low
cost or even free.
Larry Struckmeyer[MVP] If your question is answered please mark the response as the answer so that others can benefit.

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Checklist for testing inbound email problems, I am assuming outbound emails works ok.
1. Check Port 25 forwarding on all modems routers/firewalls
2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
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Hi dear.
From 2 days ago our exchange server 2013 not receiving email from gmail account. but we can send from our exchange or outlook to gmail account.
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Hi Beigi,
According to your description, I understand that Exchange cannot received the message from Gmail, however others works well.
Great checklist from Hotaka.
Additional, I want to double confirm whether any other antivirus and protection software in your environment, also the
Anti-Spam
or
Transport rule settings, for example sensitive words, IP block list and attachment filter, so that the message from external trigger constraints and be rejected. Meanwhile, please double check in OWA.
Besides, please use message tracking log to get more details for this issue. It’s more helpful to narrow down the problem, for your reference:
http://technet.microsoft.com/en-us/library/bb124375(v=exchg.150).aspx
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Hello All. I know this is a highly posted topic but I cannot find a solution. Any help is greatly appreciated.
Basic Problem- I can send but not receive email.
My ISP is. Yahoo SBC Global
I have a 3rd party email provider: 1and1.com
I have set my preferences according to the specifications of 1and1.com
The error I get is this: The server error encountered was: The attempt to read data from the server "pop.1and.com" failed.
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I'm wondering if it has something to do with port 110 being blocked by my ISP. But I really don't think they are blocking that port. Due to the fact that my previous computer was a dell, and I used a similar 3rd party provider to email, the account used port 110 and things worked fine.
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Ok. I've got it working.
All I did was delete my account information from the preferences. Before, I was editing it.
I entered a completely new POP account and it started working. I have a hard time believing that I entered information incorrectly prior to this because I checked it, rechecked it had a friend check it and it all looked OK. I was copy and pasting information anyway.
However, once I deleted and re- entered a brand new account, it worked fine.
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Well, the other person said theirs was working now. On yours let's try this...
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
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Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
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/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
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We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
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I am not receiving email. I am running System 10.6.8 on a MacBook Air.
Email takes a long time to 'load' followed by an error message, shown below, on each of my 4 accounts, 2 AOL and 2 Gmail. Each account is 'imap'. The 2 Gmail account have the same error message.
There may be a problem with the mail server or network. Verify the settings for account “******” or try again.
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I have emptied the cache in Safari.
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Are you using Safari (using web access to your email) or are you setting the accounts up in the mail application? With Safari you probably just have to have the right userid and password, there are probably no settings right?
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Hi RarelyDan,
Welcome to the Apple Discussion forums!
You may wish to try the troubleshooting tips found in Apple's Mail Help:
"If you can't receive email, try the following:
▪ Send yourself a test email. The mail has to go out through your outgoing mail server and back into your incoming mail server. This is a good basic test of your account and server information.
▪ Make sure your computer can perform other Internet tasks, such as opening a webpage. If not, choose Apple menu > System Preferences and click Network. Choose Network Status from the Show pop-up menu. A green dot indicates that you are connected to the Internet or a network. If you aren't connected, go to the Finder and choose Help > Mac Help, then search for "Connecting to the Internet."
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▪ Mail works with the following account types: POP, IMAP, .Mac, and Exchange (only if configured as an IMAP server). You can't log in directly to Hotmail, AOL, or any service that does not support POP or IMAP access, and retrieve email using Mail.
▪ If you have an IMAP account, it may be placed "offline" if Mail can't access it. Choose Mailbox > Online Status. If you see the choices Go Online or Take Account Online, connect to the Internet, and then choose Mailbox > Online Status > Go Online.
▪ Make sure there is no firewall software blocking email traffic. A firewall works by selectively blocking network traffic. Mac OS X has a built-in firewall, which you turn on and off using the Sharing pane of System Preferences. Open System Preferences and click Sharing, then click Firewall. Make sure your firewall is off.
▪ You may be affected by another firewall, either software installed separately from Mac OS X or built into an Internet sharing router, or administered by your ISP or network administrator. Contact the appropriate person to find out whether a firewall may be in place.
▪ If you have changed options (such as Use SSL or Authentication) in the Advanced pane of your email account preferences, check with your ISP or system administrator for the correct settings."
post back if still no luck or you have additional questions or comments,
LS

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Much like another recent post, I have a user that can not receive email the emails just sit in the queue.
The error on those messages is "[[email protected]]: temporary failure"
Here are the twists:
1) We had a power spike a couple of days ago. The user's UPS failed and his machine lost power completely. He rebooted and everything else was fine, but he has not received an e-mail since then.
2) When looking at the list of users on the Server Admin > Mail > Maintenance > Accounts screen, the list in the database stops at the person BEFORE this particular user. They're alphabetical, obviously, so everyone after this person are not listed at all - 13 total missing accounts.
The kicker is that the rest of us are still receiving e-mail normally!
Thoughts?!
Details:
Mac Xserve running 10.4.11
Dual 2GHz, and 2GB RAM
Keep in mind I am NOT a born tech person, have a mild to moderate comfort level with a command-line prompt, and no native intuition for any of this.
Thanks!
-Rita

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Hello,
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OWA is not receiving emails // SBS 2003

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