OWA Password reset via UPN
I need to know if Exchange 2013 SP1 (15.0.847.32) supports password resets via the users UPN when a user's password has expired when they log in to OWA. This was a feature that was added to Exchange 2010 SP1 in rollup 3 (http://support.microsoft.com/kb/2464564).
I'm able to login to OWA with their UPN but upon being presented with the password reset screen the user has to use DOMAIN\Username rather than their UPN (email address).
Without this feature I can't see how hosting providers can simplify the users experience when they are resetting their passwords. I would prefer not for the user to have to remember their AD logon name, I just want my users to have to remember their
email address.
Hi,
Based on my knowledge, Exchange 2013 doesn't support using a UPN in the change password dialog so far. I recommend you use the format domain\username after allowing users to change their expired passwords. Thanks for your understanding.
Hope this can be helpful to you.
Best regards,
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Amy Wang
TechNet Community Support
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