OWA - "Sorry, we ran into a problem" when openingen word and pdfs

Hi,
I have a weird problem similar to
this one where office web apps will not open my word and pdfs on my SharePoint server. Other documents like excel and powerpoint are working just fine. I'm running SP1+ on both SP2013 and OWA server.
When I open a word or pdf document it opens my document in view mode and displays this error aswell:
It works fine in other browser such as Google Chrome and also if I change emulation mode to IE9.
If I check the debugging of the site I get this error:
Object doesn't support property or method 'selectSingleNode'
My site is added to the local intranet zone.
The problem is only located on our a new Citrix farm. If I compare the IE security settings and the local Intranet zone with my own client that also runs IE11 the settings are the same. However it works fine on my own machine. IF I choose to Reset my Internet
Explorer settings it works also until I log off Citrix completely and back on.
Any idea on what settings causes this behavior?
Thanks

Check if your IE Is 32 bit or 64 bit.
Also check Office installed on system is 32 bit or 64 bit
do all users face same issue
did you added both OWA and SharePoint URL in trusted site
https://social.technet.microsoft.com/Forums/en-US/591cdbc6-a4a9-4f0c-b242-6fc2c04a6149/ie-11-and-sharepoint-2013-word-web-app?forum=sharepointadminprevious
http://sharepoint.stackexchange.com/questions/95617/office-web-apps-broken-in-ie11
upgrading my OWApps to the latest December CU seems to have fixed my problems with IE11.
If this helped you resolve your issue, please mark it Answered. You can reach me through http://itfreesupport.com/

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          item-node_key = lv_nkey_c2.
          item-item_name = c_column-column2.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = wa_obj-objtext.
          item-length = 30.
          APPEND item TO item_table.
    ****count all object for final displaying*******
         v_ocount1 = v_ocount1 + 1.
          LV_STR = LV_STR + 1.
         ENDLOOP.
    *********************LOOP FOR ARCH OBJECT ALL PROGRAMS*******************************************
       LOOP AT IT_PRG INTO WA_PRG WHERE OBJECT = WA_OBJ-OBJECT.
    ****************1PRG**********************
    IF wa_PRG-REORGA_PRG IS NOT INITIAL.
      read table it_trdirt into wa_trdirt with key name = wa_prg-reorga_prg BINARY SEARCH.
                  if sy-subrc = 0.
                  lv_text = wa_trdirt-text.
                  endif.
         CLEAR:item,lv_nkey_c3.
          data : v_no type sy-tabix.
          v_no = v_no + 1.
          lv_nkey_c3  =  v_no.
          CONDENSE lv_nkey_c3.
          CONCATENATE 'SSN' lv_nkey_c3 INTO lv_nkey_c3.
          node-node_key = lv_nkey_c3.
          node-relatkey = lv_nkey_c2.
          node-relatship = cl_gui_list_tree=>relat_last_child.
          node-isfolder = 'X'.
          NODE-N_image =' '.
          APPEND node TO node_table.
           CLEAR NODE.
          CLEAR item.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column1.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = 'WRIT'."wa_PRG-REORGA_PRG.
          item-length = 30.
          APPEND item TO item_table.
          CLEAR item.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column2.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = 'WRITE PROGRAM'."lv_text."'WRITE PROGRAM'.
          item-length = 30.
          APPEND item TO item_table.
           clear lv_text.
    ************************SSSN NODE***********************
            CLEAR:item,lv_nkey_c4.
          data : v_no1 type sy-tabix.
          v_no1 = v_no1 + 1.
          lv_nkey_c4  =  v_no1.
          CONDENSE lv_nkey_c4.
          CONCATENATE 'SSSN' lv_nkey_c4 INTO lv_nkey_c4.
          node-node_key = lv_nkey_c4.
          node-relatkey = lv_nkey_c3.
          node-relatship = cl_gui_list_tree=>relat_last_child.
         node-isfolder = 'X'.
          NODE-N_image =' '.
          APPEND node TO node_table.
           CLEAR NODE.
          CLEAR item.
          item-node_key = lv_nkey_c4.
          item-item_name = c_column-column1.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = wa_PRG-REORGA_PRG.
          item-length = 30.
          APPEND item TO item_table.
          CLEAR item.
          item-node_key = lv_nkey_c4.
          item-item_name = c_column-column2.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = lv_text."'WRITE PROGRAM'.
          item-length = 30.
          APPEND item TO item_table.
            clear lv_text.
    *******COUNT TYPE WRITE PROGRAMS****************
          V_WCOUNT = V_WCOUNT + 1.
    CLEAR item.
    V_WCOUNT = V_WCOUNT.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column3.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = V_WCOUNT."lv_text."'WRITE PROGRAM'.
          item-length = 30.
          APPEND item TO item_table.
          CLEAR V_WCOUNT.
    ENDIF.
    *endif.
    *****************2PRG*****************
    IF wa_PRG-RETRIE_PRG IS NOT INITIAL.
    read table it_trdirt into wa_trdirt with key name = wa_prg-retrie_prg.
                  if sy-subrc = 0.
                  lv_text = wa_trdirt-text.
                  endif.
         CLEAR:item, NODE, lv_nkey_c3.
          v_no = v_no + 1.
          lv_nkey_c3  =  v_no.
          CONDENSE lv_nkey_c3.
          CONCATENATE 'SSN' lv_nkey_c3 INTO lv_nkey_c3.
          node-node_key = lv_nkey_c3.
          node-relatkey = lv_nkey_c2.
          node-relatship = cl_gui_list_tree=>relat_last_child.
          node-isfolder = 'X'.
          APPEND node TO node_table.
          CLEAR item.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column1.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = 'successful'."wa_PRG-RETRIE_PRG.
          item-length = 30.
          APPEND item TO item_table.
          CLEAR item.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column2.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = 'sucessful PROGRAM'.
          item-length = 60.
          APPEND item TO item_table.
    *********************************SSSN NODE*******************************
           CLEAR:item,lv_nkey_c4,node.
         data : v_no1 type sy-tabix.
          v_no1 = v_no1 + 1.
          lv_nkey_c4  =  v_no1.
          CONDENSE lv_nkey_c4.
          CONCATENATE 'SSSN' lv_nkey_c4 INTO lv_nkey_c4.
          node-node_key = lv_nkey_c4.
          node-relatkey = lv_nkey_c3.
          node-relatship = cl_gui_list_tree=>relat_last_child.
         node-isfolder = 'X'.
          NODE-N_image =' '.
          APPEND node TO node_table.
           CLEAR NODE.
          CLEAR item.
          item-node_key = lv_nkey_c4.
          item-item_name = c_column-column1.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = wa_PRG-RETRIE_PRG.
          item-length = 30.
          APPEND item TO item_table.
          CLEAR item.
          item-node_key = lv_nkey_c4.
          item-item_name = c_column-column2.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = lv_text."'WRITE PROGRAM'.
          item-length = 30.
          APPEND item TO item_table.
            clear lv_text.
    **********COUNT THE RELOADPR*******************
              V_WCOUNT = V_WCOUNT + 1.
    CLEAR item.
    V_WCOUNT = V_WCOUNT.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column3.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = V_WCOUNT."lv_text."'WRITE PROGRAM'.
          item-length = 30.
          APPEND item TO item_table.
          CLEAR V_WCOUNT.
    ENDIF.
    ENDIF.
    ****************3PRG**********************
    IF wa_PRG-DELETE_PRG IS NOT INITIAL.
    read table it_trdirt into wa_trdirt with key name = wa_prg-delete_prg.
                  if sy-subrc = 0.
                  lv_text = wa_trdirt-text.
                  endif.
         CLEAR:item, NODE, lv_nkey_c3.
          v_no = v_no + 1.
          lv_nkey_c3  =  v_no.
          CONDENSE lv_nkey_c3.
          CONCATENATE 'SSN' lv_nkey_c3 INTO lv_nkey_c3.
          node-node_key = lv_nkey_c3.
          node-relatkey = lv_nkey_c2.
          node-relatship = cl_gui_list_tree=>relat_last_child.
          node-isfolder = 'X'.
          APPEND node TO node_table.
          CLEAR item.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column1.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = 'DELETE'."wa_PRG-DELETE_PRG.
          item-length = 30.
          APPEND item TO item_table.
          CLEAR item.
          item-node_key = lv_nkey_c3.
          item-item_name = c_column-column2.
          item-class = cl_gui_column_tree=>item_class_text.
          item-font = cl_gui_column_tree=>item_font_prop.
          item-text = 'NAME OF DELETE PROGRAM'.
          item-length = 60.
          APPEND item TO item_table.
           CLEAR:item,lv_nkey_c4,node.
         data : v_no1 type sy-tabix.
          v_no1 = v_no1 + 1.
          lv_nkey_c4  =  v_no1.
          endloop.

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