OWB 10.2.0.4 patch application failed and seek advice.

Hi,
I have read some posts in this forum and tried to solve my problem with OWB 10.2.0.4 patch application. My basic situation is: OWB 10.2.0.3 was installed by someone before. Now developer only can get OWB 10.2.0.4 client. It can not access into existing OWB 10.2.0.3 repository because the version is not matched. I have to apply OWB patch 10.2.0.4 to OWB server. Installing patch is OK. After that, I need to create a test repository to upgrade OWB 10.2.0.3 repository to 10.2.0.4. When I tried to do so. I failed to either a new test repository or even accessed into existing repository. I got different errors as INS0009, ORA-01017 and LRM-00109 with the message as 'unable to connect to database with user SYS, invdlid username/password' Then I followed advices from another thread. Done these steps:
1. SQLNET.AUTHENTICATION SERVICES=(NTS)
2. INIT.ORA, remote_login_passwordfile=exclusive.
3. shutdown database
4. recreate password by using orapwd.
5. startup database and connect as: sys/new_sys_password as sysdba, I connected.
6. select * from v$pwfile_users; I got ' no rows selected'
7. I guess the sys might not have sysdba privilege, Grant SYSDBA to sys; I was feedbacked with ' password file missing or disabled'
I haven't used OWB before and don't know where is the problem that I cannot create a new test repository or access current repository. The password file has been recreated and verified. Why login process failed. By the way, I still use OWB client 10.2.0.3 on my desktop (old) and I have no problem to access into exisiting repository. Please help me to figure out the problem and upgrade my OWB server. Thanks in advance.

You don't answer to my question (about name of password file), maybe your problem is caused by incorrect filename.
Also please show instance name with select from v$instance:
select instance_name from v$instance;
Do you show me how to check this?What is the filesystem type where Oracle software installed?
In Windows Explorer open directory ORACLE_HOME\database, rightclick on password file and select Properties from menu.
Select Security tab and select (in Groups ans users list) the user under which Oracle instance service is executed (by default it is user SYSTEM),
in the bottom list (Permissions for ...) check granted rights.

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    11/30/2013 09:46:55.297     sp = 4
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    11/30/2013 09:46:55.297   arpfolder = NS9_KB2716429_ENU
    11/30/2013 09:46:55.297   associatedhotfixbuild = 5320
    11/30/2013 09:46:55.297   baselinebuild = 5000
    11/30/2013 09:46:55.297   baselinebuildmax = 5069
    11/30/2013 09:46:55.297   build = 5069
    11/30/2013 09:46:55.297   description = SQL Server Notification Services 2005
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    11/30/2013 09:46:55.312   kbarticlehyperlink =
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    11/30/2013 09:46:55.312   package = HotFixNS
    11/30/2013 09:46:55.312   packagetype = GDR
    11/30/2013 09:46:55.312   productname = NS9
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    11/30/2013 09:46:55.312   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
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    11/30/2013 09:46:55.312   Instance Details: NS
    11/30/2013 09:46:55.312     associatedhotfixbuild = 5292
    11/30/2013 09:46:55.328     clustername =
    11/30/2013 09:46:55.328     fullversion = 9.00.5057.00
    11/30/2013 09:46:55.328     hiveregpath = Software\Microsoft\Microsoft SQL Server\90\NS
    11/30/2013 09:46:55.328     id =
    11/30/2013 09:46:55.328     installsqldatadir =
    11/30/2013 09:46:55.328     installsqldir = C:\Program Files\Microsoft SQL Server\90\NotificationServices\9.0.242\
    11/30/2013 09:46:55.328     lcid = 1033
    11/30/2013 09:46:55.328     name =
    11/30/2013 09:46:55.375     productcode = {37E9AD9F-3217-4229-B5A5-7A0C82364C6C}
    11/30/2013 09:46:55.390     qfelevel = 5057
    11/30/2013 09:46:55.406     sku = STANDARD
    11/30/2013 09:46:55.406     sp = 4
    11/30/2013 09:46:55.406     type = Tools Only
    11/30/2013 09:46:55.406     vermajbld = 5000
    11/30/2013 09:46:55.422     version = 9
    11/30/2013 09:46:55.422
    11/30/2013 09:46:55.422 Product Enumeration Results:
    11/30/2013 09:46:55.422   INF File Name: e:\6ce33de16cc8ba67b3e41388bb\HotFixRS.inf
    11/30/2013 09:46:55.422   arpfolder = RS9_KB2716429_ENU
    11/30/2013 09:46:55.422   associatedhotfixbuild = 5320
    11/30/2013 09:46:55.422   baselinebuild = 5000
    11/30/2013 09:46:55.422   baselinebuildmax = 5069
    11/30/2013 09:46:55.422   build = 5069
    11/30/2013 09:46:55.453   description = SQL Server Reporting Services 2005
    11/30/2013 09:46:55.453   details = Patch for SQL Server Reporting Services 2005
    11/30/2013 09:46:55.453   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    11/30/2013 09:46:55.453   kbarticle = KB2716429
    11/30/2013 09:46:55.453   kbarticlehyperlink =
    http://support.microsoft.com/?kbid=2716429
    11/30/2013 09:46:55.453   legalproductname = SQL Server Reporting Services 2005
    11/30/2013 09:46:55.453   machinetype = x86
    11/30/2013 09:46:55.453   package = HotFixRS
    11/30/2013 09:46:55.453   packagetype = GDR
    11/30/2013 09:46:55.453   productname = RS9
    11/30/2013 09:46:55.469   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    11/30/2013 09:46:55.469   servicepackname = Microsoft SQL Server 2005 Service Pack 4 Cumulative Hotfix 5069
    11/30/2013 09:46:55.469   splevel = 4
    11/30/2013 09:46:55.469   sqlutility = sqlcmd.exe
    11/30/2013 09:46:55.469   supportdir = e:\6ce33de16cc8ba67b3e41388bb
    11/30/2013 09:46:55.469   validateauthentication = true
    11/30/2013 09:46:55.469   version = 9
    11/30/2013 09:46:55.469
    11/30/2013 09:46:55.469   File Group Details: MSP
    11/30/2013 09:46:55.469     parameters = SQLBUILD=5069 KBNUMBER=KB2716429 REBOOT=ReallySuppress
    11/30/2013 09:46:55.469     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    11/30/2013 09:46:55.469     File Details: sqlrun_rs.msp
    11/30/2013 09:46:55.469
    11/30/2013 09:46:55.469   Instance Details: MSSQLSERVER
    11/30/2013 09:46:55.469     associatedhotfixbuild = 5292
    11/30/2013 09:46:55.469     clustername =
    11/30/2013 09:46:55.469     default = TRUE
    11/30/2013 09:46:55.469     fullversion = 9.00.5057.00
    11/30/2013 09:46:55.469     hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.3
    11/30/2013 09:46:55.469     id = MSSQL.3
    11/30/2013 09:46:55.469     installsqldatadir =
    11/30/2013 09:46:55.469     installsqldir = C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\
    11/30/2013 09:46:55.484     lcid = 1033
    11/30/2013 09:46:55.484     name = MSSQLSERVER
    11/30/2013 09:46:55.484     productcode = {E930E839-998E-42F9-97E2-71FC960DB1B7}
    11/30/2013 09:46:55.484     qfelevel = 5057
    11/30/2013 09:46:55.484     rsservicename = ReportServer
    11/30/2013 09:46:55.484     servicename =
    11/30/2013 09:46:55.484     sku = STANDARD
    11/30/2013 09:46:55.484     sp = 4
    11/30/2013 09:46:55.484     type = Report Server Standalone Product
    11/30/2013 09:46:55.484     vermajbld = 5000
    11/30/2013 09:46:55.484     version = 9
    11/30/2013 09:46:55.484
    11/30/2013 09:46:55.484 Product Enumeration Results:
    11/30/2013 09:46:55.484   INF File Name: e:\6ce33de16cc8ba67b3e41388bb\HotFixDTS.inf
    11/30/2013 09:46:55.500   arpfolder = DTS9_KB2716429_ENU
    11/30/2013 09:46:55.625   associatedhotfixbuild = 5320
    11/30/2013 09:46:55.625   baselinebuild = 5000
    11/30/2013 09:46:55.625   baselinebuildmax = 5069
    11/30/2013 09:46:55.625   build = 5069
    11/30/2013 09:46:55.625   description = SQL Server Integration Services 2005
    11/30/2013 09:46:55.625   details = Patch for SQL Server Integration Services 2005
    11/30/2013 09:46:55.625   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    11/30/2013 09:46:55.625   kbarticle = KB2716429
    11/30/2013 09:46:55.625   kbarticlehyperlink =
    http://support.microsoft.com/?kbid=2716429
    11/30/2013 09:46:55.625   legalproductname = SQL Server Integration Services 2005
    11/30/2013 09:46:55.625   machinetype = x86
    11/30/2013 09:46:55.640   package = HotFixDTS
    11/30/2013 09:46:55.640   packagetype = GDR
    11/30/2013 09:46:55.640   productname = DTS9
    11/30/2013 09:46:55.640   recommendinstall = 1
    11/30/2013 09:46:55.640   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    11/30/2013 09:46:55.640   servicepackname = Microsoft SQL Server 2005 Service Pack 4 Cumulative Hotfix 5069
    11/30/2013 09:46:55.640   splevel = 4
    11/30/2013 09:46:55.640   supportdir = e:\6ce33de16cc8ba67b3e41388bb
    11/30/2013 09:46:55.640   version = 9
    11/30/2013 09:46:55.640
    11/30/2013 09:46:55.640   File Group Details: MSP
    11/30/2013 09:46:55.640     parameters = SQLBUILD=5069 KBNUMBER=KB2716429 REBOOT=ReallySuppress
    11/30/2013 09:46:55.640     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    11/30/2013 09:46:55.640     File Details: sqlrun_dts.msp
    11/30/2013 09:46:55.640
    11/30/2013 09:46:55.640   Instance Details: Integration Services
    11/30/2013 09:46:55.640     associatedhotfixbuild = 5292
    11/30/2013 09:46:55.640     clustername =
    11/30/2013 09:46:55.640     dtsservicename = MsDtsServer
    11/30/2013 09:46:55.640     fullversion = 9.00.5057.00
    11/30/2013 09:46:55.656     hiveregpath = Software\Microsoft\Microsoft SQL Server\90\DTS
    11/30/2013 09:46:55.656     id =
    11/30/2013 09:46:55.656     installsqldatadir =
    11/30/2013 09:46:55.656     installsqldir = C:\Program Files\Microsoft SQL Server\90\DTS\
    11/30/2013 09:46:55.656     lcid = 1033
    11/30/2013 09:46:55.656     name =
    11/30/2013 09:46:55.656     productcode = {EE8CFFD9-6E29-4DC3-A967-7348D5F41F44}
    11/30/2013 09:46:55.656     qfelevel = 5057
    11/30/2013 09:46:55.656     servicename = MsDtsServer
    11/30/2013 09:46:55.656     sku = STANDARD
    11/30/2013 09:46:55.656     sp = 4
    11/30/2013 09:46:55.656     type = Tools Only
    11/30/2013 09:46:55.656     vermajbld = 5000
    11/30/2013 09:46:55.656     version = 9
    11/30/2013 09:46:55.656
    11/30/2013 09:46:55.656 Product Enumeration Results:
    11/30/2013 09:46:55.672   INF File Name: e:\6ce33de16cc8ba67b3e41388bb\HotFixTools.inf
    11/30/2013 09:46:55.672   arpfolder = SQLTools9_KB2716429_ENU
    11/30/2013 09:46:55.672   associatedhotfixbuild = 5320
    11/30/2013 09:46:55.672   baselinebuild = 5000
    11/30/2013 09:46:55.672   baselinebuildmax = 5069
    11/30/2013 09:46:55.672   build = 5069
    11/30/2013 09:46:55.672   description = SQL Server Tools and Workstation Components 2005
    11/30/2013 09:46:55.672   details = Patch for SQL Server Tools and Workstation Components 2005
    11/30/2013 09:46:55.672   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    11/30/2013 09:46:55.672   kbarticle = KB2716429
    11/30/2013 09:46:55.672   kbarticlehyperlink =
    http://support.microsoft.com/?kbid=2716429
    11/30/2013 09:46:55.672   legalproductname = SQL Server Tools and Workstation Components 2005
    11/30/2013 09:46:55.672   machinetype = x86
    11/30/2013 09:46:55.672   package = HotFixTools
    11/30/2013 09:46:55.672   packagetype = GDR
    11/30/2013 09:46:55.672   productname = SQLTools9
    11/30/2013 09:46:55.672   recommendinstall = 1
    11/30/2013 09:46:55.672   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    11/30/2013 09:46:55.672   servicepackname = Microsoft SQL Server 2005 Service Pack 4 Cumulative Hotfix 5069
    11/30/2013 09:46:55.672   splevel = 4
    11/30/2013 09:46:55.672   supportdir = e:\6ce33de16cc8ba67b3e41388bb
    11/30/2013 09:46:55.687   version = 9
    11/30/2013 09:46:55.687
    11/30/2013 09:46:55.687   File Group Details: MSP
    11/30/2013 09:46:55.687     parameters = SQLBUILD=5069 KBNUMBER=KB2716429 REBOOT=ReallySuppress
    11/30/2013 09:46:55.687     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    11/30/2013 09:46:55.687     File Details: sqlrun_tools.msp
    11/30/2013 09:46:55.687
    11/30/2013 09:46:55.687   Instance Details: SQL Tools
    11/30/2013 09:46:55.687     associatedhotfixbuild = 5292
    11/30/2013 09:46:55.687     clustername =
    11/30/2013 09:46:55.687     fullversion = 9.4.5057
    11/30/2013 09:46:55.687     hiveregpath = Software\Microsoft\Microsoft SQL Server\90\Tools
    11/30/2013 09:46:55.687     id =
    11/30/2013 09:46:55.687     installsqldatadir =
    11/30/2013 09:46:55.687     installsqldir = C:\Program Files\Microsoft SQL Server\90\Tools\
    11/30/2013 09:46:55.687     lcid = 1033
    11/30/2013 09:46:55.687     name =
    11/30/2013 09:46:55.687     productcode = {1DD463C0-A50A-4394-B7E4-5895C02F9E0D}
    11/30/2013 09:46:55.687     qfelevel = 5057
    11/30/2013 09:46:55.687     sku = STANDARD
    11/30/2013 09:46:55.687     sp = 4
    11/30/2013 09:46:55.687     type = Tools Only
    11/30/2013 09:46:55.703     vermajbld = 5000
    11/30/2013 09:46:55.703     version = 9
    11/30/2013 09:46:55.703
    11/30/2013 09:47:00.781 Registry: Opened registry key "System\CurrentControlSet\Control\Session Manager"
    11/30/2013 09:47:00.781 Registry: Cannot read registry key value "PendingFileRenameOperations", error 0
    11/30/2013 09:47:00.812 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:00.828 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:00.828 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:00.828 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:00.828 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:00.828 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:00.828 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:00.828 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:01.703 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:01.703 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:01.703 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:01.703 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    11/30/2013 09:47:01.703 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:01.703 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:01.703 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:01.719 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    11/30/2013 09:47:01.734 Locked file: Checking for locked files
    11/30/2013 09:47:04.328 Attempting to pause the 32 bit ngen queue
    11/30/2013 09:47:04.968 Installing product: SQL9
    11/30/2013 09:47:05.781 Registry: Opened registry key "Software\Microsoft\Windows\CurrentVersion\Uninstall"
    11/30/2013 09:47:05.781 Installing instance: MSSQLSERVER
    11/30/2013 09:47:05.812 Installing target: SV53704
    11/30/2013 09:47:05.828 Installing file: sqlrun_sql.msp
    11/30/2013 09:47:05.828 Copy Engine: Creating MSP install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB2716429_sqlrun_sql.msp.log
    11/30/2013 09:47:05.828 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:05.828 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:06.203 MSP returned 1646: The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
    11/30/2013 09:47:06.203 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:06.203 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:06.218 Copy Engine: Error, unable to install MSP file: e:\6ce33de16cc8ba67b3e41388bb\HotFixSQL\Files\sqlrun_sql.msp
    11/30/2013 09:47:06.218 The following exception occurred: Unable to install Windows Installer MSP file  Date: 11/30/2013 09:47:06.218  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 807
    11/30/2013 09:47:06.640 Watson: Param1 = Unknown
    11/30/2013 09:47:06.640 Watson: Param2 = 0x66e
    11/30/2013 09:47:06.640 Watson: Param3 = Unknown
    11/30/2013 09:47:06.640 Watson: Param4 = 0x66e
    11/30/2013 09:47:06.656 Watson: Param5 = copyengine.cpp@807
    11/30/2013 09:47:06.656 Watson: Param6 = Unknown
    11/30/2013 09:47:06.656 Watson: Param7 = SQL9
    11/30/2013 09:47:06.656 Watson: Param8 = @
    11/30/2013 09:47:06.656 Watson: Param9 = x86
    11/30/2013 09:47:06.656 Watson: Param10 = 5069
    11/30/2013 09:47:06.656 Installed product: SQL9
    11/30/2013 09:47:06.656 Installing product: OLAP9
    11/30/2013 09:47:07.468 Registry: Opened registry key "Software\Microsoft\Windows\CurrentVersion\Uninstall"
    11/30/2013 09:47:07.484 Installing instance: MSSQLSERVER
    11/30/2013 09:47:07.484 Installing target: SV53704
    11/30/2013 09:47:07.500 Installing file: sqlrun_as.msp
    11/30/2013 09:47:07.500 Copy Engine: Creating MSP install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\OLAP9_Hotfix_KB2716429_sqlrun_as.msp.log
    11/30/2013 09:47:07.515 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:07.515 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:07.640 MSP returned 1646: The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
    11/30/2013 09:47:07.640 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:07.640 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:07.656 Copy Engine: Error, unable to install MSP file: e:\6ce33de16cc8ba67b3e41388bb\HotFixAS\Files\sqlrun_as.msp
    11/30/2013 09:47:07.656 The following exception occurred: Unable to install Windows Installer MSP file  Date: 11/30/2013 09:47:07.656  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 807
    11/30/2013 09:47:08.078 Watson: Param1 = Unknown
    11/30/2013 09:47:08.078 Watson: Param2 = 0x66e
    11/30/2013 09:47:08.078 Watson: Param3 = Unknown
    11/30/2013 09:47:08.078 Watson: Param4 = 0x66e
    11/30/2013 09:47:08.078 Watson: Param5 = copyengine.cpp@807
    11/30/2013 09:47:08.078 Watson: Param6 = Unknown
    11/30/2013 09:47:08.078 Watson: Param7 = OLAP9
    11/30/2013 09:47:08.078 Watson: Param8 = @
    11/30/2013 09:47:08.078 Watson: Param9 = x86
    11/30/2013 09:47:08.078 Watson: Param10 = 5069
    11/30/2013 09:47:08.078 Installed product: OLAP9
    11/30/2013 09:47:08.078 Installing product: RS9
    11/30/2013 09:47:08.875 Registry: Opened registry key "Software\Microsoft\Windows\CurrentVersion\Uninstall"
    11/30/2013 09:47:08.875 Installing instance: MSSQLSERVER
    11/30/2013 09:47:08.890 Installing target: SV53704
    11/30/2013 09:47:08.890 Installing file: sqlrun_rs.msp
    11/30/2013 09:47:08.890 Copy Engine: Creating MSP install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\RS9_Hotfix_KB2716429_sqlrun_rs.msp.log
    11/30/2013 09:47:08.890 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:08.890 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:09.015 MSP returned 1646: The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
    11/30/2013 09:47:09.015 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:09.015 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:09.031 Copy Engine: Error, unable to install MSP file: e:\6ce33de16cc8ba67b3e41388bb\HotFixRS\Files\sqlrun_rs.msp
    11/30/2013 09:47:09.047 The following exception occurred: Unable to install Windows Installer MSP file  Date: 11/30/2013 09:47:09.047  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 807
    11/30/2013 09:47:09.593 Watson: Param1 = Unknown
    11/30/2013 09:47:09.593 Watson: Param2 = 0x66e
    11/30/2013 09:47:09.593 Watson: Param3 = Unknown
    11/30/2013 09:47:09.609 Watson: Param4 = 0x66e
    11/30/2013 09:47:09.609 Watson: Param5 = copyengine.cpp@807
    11/30/2013 09:47:09.609 Watson: Param6 = Unknown
    11/30/2013 09:47:09.609 Watson: Param7 = RS9
    11/30/2013 09:47:09.609 Watson: Param8 = @
    11/30/2013 09:47:09.609 Watson: Param9 = x86
    11/30/2013 09:47:09.609 Watson: Param10 = 5069
    11/30/2013 09:47:09.625 Installed product: RS9
    11/30/2013 09:47:09.625 Installing product: NS9
    11/30/2013 09:47:10.406 Registry: Opened registry key "Software\Microsoft\Windows\CurrentVersion\Uninstall"
    11/30/2013 09:47:10.406 Installing instance: NS
    11/30/2013 09:47:10.422 Installing target: SV53704
    11/30/2013 09:47:10.422 Installing file: sqlrun_ns.msp
    11/30/2013 09:47:10.422 Copy Engine: Creating MSP install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\NS9_Hotfix_KB2716429_sqlrun_ns.msp.log
    11/30/2013 09:47:10.422 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:10.422 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:10.531 MSP returned 1646: The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
    11/30/2013 09:47:10.531 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:10.531 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:10.547 Copy Engine: Error, unable to install MSP file: e:\6ce33de16cc8ba67b3e41388bb\HotFixNS\Files\sqlrun_ns.msp
    11/30/2013 09:47:10.547 The following exception occurred: Unable to install Windows Installer MSP file  Date: 11/30/2013 09:47:10.547  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 807
    11/30/2013 09:47:10.890 Watson: Param1 = Unknown
    11/30/2013 09:47:10.890 Watson: Param2 = 0x66e
    11/30/2013 09:47:10.890 Watson: Param3 = Unknown
    11/30/2013 09:47:10.890 Watson: Param4 = 0x66e
    11/30/2013 09:47:10.890 Watson: Param5 = copyengine.cpp@807
    11/30/2013 09:47:10.890 Watson: Param6 = Unknown
    11/30/2013 09:47:10.890 Watson: Param7 = NS9
    11/30/2013 09:47:10.890 Watson: Param8 = @
    11/30/2013 09:47:10.890 Watson: Param9 = x86
    11/30/2013 09:47:10.890 Watson: Param10 = 5069
    11/30/2013 09:47:10.890 Installed product: NS9
    11/30/2013 09:47:10.890 Installing product: DTS9
    11/30/2013 09:47:11.703 Registry: Opened registry key "Software\Microsoft\Windows\CurrentVersion\Uninstall"
    11/30/2013 09:47:11.703 Installing instance: Integration Services
    11/30/2013 09:47:11.703 Installing target: SV53704
    11/30/2013 09:47:11.703 Installing file: sqlrun_dts.msp
    11/30/2013 09:47:11.703 Copy Engine: Creating MSP install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\DTS9_Hotfix_KB2716429_sqlrun_dts.msp.log
    11/30/2013 09:47:11.703 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:11.718 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:11.890 MSP returned 1646: The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
    11/30/2013 09:47:11.890 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:11.906 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:11.906 Copy Engine: Error, unable to install MSP file: e:\6ce33de16cc8ba67b3e41388bb\HotFixDTS\Files\sqlrun_dts.msp
    11/30/2013 09:47:11.922 The following exception occurred: Unable to install Windows Installer MSP file  Date: 11/30/2013 09:47:11.922  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 807
    11/30/2013 09:47:12.328 Watson: Param1 = Unknown
    11/30/2013 09:47:12.328 Watson: Param2 = 0x66e
    11/30/2013 09:47:12.328 Watson: Param3 = Unknown
    11/30/2013 09:47:12.328 Watson: Param4 = 0x66e
    11/30/2013 09:47:12.328 Watson: Param5 = copyengine.cpp@807
    11/30/2013 09:47:12.328 Watson: Param6 = Unknown
    11/30/2013 09:47:12.328 Watson: Param7 = DTS9
    11/30/2013 09:47:12.328 Watson: Param8 = @
    11/30/2013 09:47:12.328 Watson: Param9 = x86
    11/30/2013 09:47:12.328 Watson: Param10 = 5069
    11/30/2013 09:47:12.343 Installed product: DTS9
    11/30/2013 09:47:12.343 Installing product: SQLTools9
    11/30/2013 09:47:13.125 Registry: Opened registry key "Software\Microsoft\Windows\CurrentVersion\Uninstall"
    11/30/2013 09:47:13.140 Installing instance: SQL Tools
    11/30/2013 09:47:13.140 Installing target: SV53704
    11/30/2013 09:47:13.156 Installing file: sqlrun_tools.msp
    11/30/2013 09:47:13.172 Copy Engine: Creating MSP install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB2716429_sqlrun_tools.msp.log
    11/30/2013 09:47:13.172 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:13.172 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:13.484 MSP returned 1646: The patch package is not a removable patch package. Available beginning with Windows Installer version 3.0.
    11/30/2013 09:47:13.484 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    11/30/2013 09:47:13.484 Registry: Cannot read registry key value "Debug", error 0
    11/30/2013 09:47:13.500 Copy Engine: Error, unable to install MSP file: e:\6ce33de16cc8ba67b3e41388bb\HotFixTools\Files\sqlrun_tools.msp
    11/30/2013 09:47:13.500 The following exception occurred: Unable to install Windows Installer MSP file  Date: 11/30/2013 09:47:13.500  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 807
    11/30/2013 09:47:13.828 Watson: Param1 = Unknown
    11/30/2013 09:47:13.828 Watson: Param2 = 0x66e
    11/30/2013 09:47:13.843 Watson: Param3 = Unknown
    11/30/2013 09:47:13.843 Watson: Param4 = 0x66e
    11/30/2013 09:47:13.843 Watson: Param5 = copyengine.cpp@807
    11/30/2013 09:47:13.843 Watson: Param6 = Unknown
    11/30/2013 09:47:13.843 Watson: Param7 = SQLTools9
    11/30/2013 09:47:13.843 Watson: Param8 = @
    11/30/2013 09:47:13.843 Watson: Param9 = x86
    11/30/2013 09:47:13.843 Watson: Param10 = 5069
    11/30/2013 09:47:13.843 Installed product: SQLTools9
    11/30/2013 09:47:13.843 Hotfix package completed
    11/30/2013 09:47:13.859 Attempting to continue the 32 bit ngen queue

    Hi ~ any idea on this case ? here is the one MSP installation log:
    === Verbose logging started: 11/30/2013  21:28:15  Build type: SHIP UNICODE 4.05.6001.00  Calling process: e:\de60d5388bc787220900e629b152c9\hotfix.exe ===
    MSI (c) (D4:28) [21:28:15:681]: Resetting cached policy values
    MSI (c) (D4:28) [21:28:15:681]: Machine policy value 'Debug' is 0
    MSI (c) (D4:28) [21:28:15:681]: ******* RunEngine:
               ******* Product: {EE8CFFD9-6E29-4DC3-A967-7348D5F41F44}
               ******* Action: 
               ******* CommandLine: **********
    MSI (c) (D4:28) [21:28:15:681]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (D4:28) [21:28:15:681]: Grabbed execution mutex.
    MSI (c) (D4:28) [21:28:15:697]: Cloaking enabled.
    MSI (c) (D4:28) [21:28:15:697]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (D4:28) [21:28:15:697]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (A8:C0) [21:28:15:697]: Running installation inside multi-package transaction {EE8CFFD9-6E29-4DC3-A967-7348D5F41F44}
    MSI (s) (A8:C0) [21:28:15:697]: Grabbed execution mutex.
    MSI (s) (A8:04) [21:28:15:697]: Resetting cached policy values
    MSI (s) (A8:04) [21:28:15:697]: Machine policy value 'Debug' is 0
    MSI (s) (A8:04) [21:28:15:697]: ******* RunEngine:
               ******* Product: {EE8CFFD9-6E29-4DC3-A967-7348D5F41F44}
               ******* Action: 
               ******* CommandLine: **********
    MSI (s) (A8:04) [21:28:15:697]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (A8:04) [21:28:15:931]: End dialog not enabled
    MSI (s) (A8:04) [21:28:15:931]: Original package ==> C:\WINDOWS\Installer\181c1.msi
    MSI (s) (A8:04) [21:28:15:931]: Package we're running from ==> C:\WINDOWS\Installer\181c1.msi
    MSI (s) (A8:04) [21:28:15:994]: APPCOMPAT: looking for appcompat database entry with ProductCode '{EE8CFFD9-6E29-4DC3-A967-7348D5F41F44}'.
    MSI (s) (A8:04) [21:28:15:994]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (A8:04) [21:28:15:994]: Opening existing patch 'C:\WINDOWS\Installer\e9ff36e.msp'.
    MSI (s) (A8:04) [21:28:16:010]: Opening existing patch 'C:\WINDOWS\Installer\239697ae.msp'.
    MSI (s) (A8:04) [21:28:16:056]: File will have security applied from OpCode.
    MSI (s) (A8:04) [21:28:16:056]: Original patch ==> e:\de60d5388bc787220900e629b152c9\HotFixDTS\Files\sqlrun_dts.msp
    MSI (s) (A8:04) [21:28:16:056]: Patch we're running from ==> C:\WINDOWS\Installer\1f80a9f.msp
    MSI (s) (A8:04) [21:28:16:072]: SOFTWARE RESTRICTION POLICY: Verifying patch --> 'e:\de60d5388bc787220900e629b152c9\HotFixDTS\Files\sqlrun_dts.msp' against software restriction policy
    MSI (s) (A8:04) [21:28:16:072]: Note: 1: 2262 2: DigitalSignature 3: -2147287038 
    MSI (s) (A8:04) [21:28:16:072]: SOFTWARE RESTRICTION POLICY: e:\de60d5388bc787220900e629b152c9\HotFixDTS\Files\sqlrun_dts.msp is not digitally signed
    MSI (s) (A8:04) [21:28:16:072]: SOFTWARE RESTRICTION POLICY: e:\de60d5388bc787220900e629b152c9\HotFixDTS\Files\sqlrun_dts.msp is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (A8:04) [21:28:16:072]: SequencePatches starts. Product code: {EE8CFFD9-6E29-4DC3-A967-7348D5F41F44}, Product version: 9.00.1399.06, Upgrade code: {2B33A057-4470-45CD-8E63-863CB78FC626}, Product language 1033
    MSI (s) (A8:04) [21:28:16:072]: Note: 1: 2262 2: _Tables 3: -2147287038 
    MSI (s) (A8:04) [21:28:16:072]: Note: 1: 2262 2: _Columns 3: -2147287038 
    MSI (s) (A8:04) [21:28:16:072]: Note: 1: 2262 2: _Tables 3: -2147287038 
    MSI (s) (A8:04) [21:28:16:072]: Note: 1: 2262 2: _Columns 3: -2147287038 
    MSI (s) (A8:04) [21:28:16:072]: PATCH SEQUENCER: verifying the applicability of QFE patch e:\de60d5388bc787220900e629b152c9\HotFixDTS\Files\sqlrun_dts.msp against product code: {EE8CFFD9-6E29-4DC3-A967-7348D5F41F44}, product version: 9.00.1399.06, product language
    1033 and upgrade code: {2B33A057-4470-45CD-8E63-863CB78FC626}
    MSI (s) (A8:04) [21:28:16:072]: PATCH SEQUENCER: QFE patch e:\de60d5388bc787220900e629b152c9\HotFixDTS\Files\sqlrun_dts.msp is not applicable.
    MSI (s) (A8:04) [21:28:16:072]: SequencePatches returns success.
    MSI (s) (A8:04) [21:28:16:072]: Final Patch Application Order:
    MSI (s) (A8:04) [21:28:16:072]: Other Patches:
    MSI (s) (A8:04) [21:28:16:072]: Unknown\Absent: {4C3BC5C8-67A5-40F1-85B7-D9341A5F7B6C} - e:\de60d5388bc787220900e629b152c9\HotFixDTS\Files\sqlrun_dts.msp
    MSI (s) (A8:04) [21:28:16:072]: Superseded: {5E9ADA2D-3132-42CF-8628-D2ADA0F335EE} - 
    MSI (s) (A8:04) [21:28:16:072]: Superseded: {32BCE9F2-8686-487A-80A9-A401C0F7DCBD} - 
    MSI (s) (A8:04) [21:28:16:072]: Unknown\Absent: {D23D25E7-0AB4-41EE-81B5-F0CF34D1BA2B} - 
    MSI (s) (A8:04) [21:28:16:072]: Unknown\Absent: {CF321155-04AA-4CF8-BB9A-DA3144835E3E} - 
    MSI (s) (A8:04) [21:28:16:072]: Machine policy value 'DisablePatch' is 0
    MSI (s) (A8:04) [21:28:16:072]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (A8:04) [21:28:16:072]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (A8:04) [21:28:16:072]: Disallowing uninstallation of patch {CF321155-04AA-4CF8-BB9A-DA3144835E3E} because the patch is marked as not uninstallable
    MSI (s) (A8:04) [21:28:16:072]: Product: Microsoft SQL Server 2005 Integration Services - Update 'Service Pack 4 for SQL Server Integration Services 2005 ENU (KB2463332)' could not be removed. Error code 1646. Additional information is available in the log
    file C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\DTS9_Hotfix_KB2716429_sqlrun_dts.msp.log.
    MSI (s) (A8:04) [21:28:16:072]: Windows Installer removed an update. Product Name: Microsoft SQL Server 2005 Integration Services. Product Version: 9.00.1399.06. Product Language: 1033. Update Name: Service Pack 4 for SQL Server Integration Services 2005 ENU
    (KB2463332). Removal success or error status: 0.
    MSI (s) (A8:04) [21:28:16:072]: Product: Microsoft SQL Server 2005 Integration Services - Update '{4C3BC5C8-67A5-40F1-85B7-D9341A5F7B6C}' could not be installed. Error code 1646. Additional information is available in the log file C:\Program Files\Microsoft
    SQL Server\90\Setup Bootstrap\LOG\Hotfix\DTS9_Hotfix_KB2716429_sqlrun_dts.msp.log.
    MSI (s) (A8:04) [21:28:16:072]: Windows Installer installed an update. Product Name: Microsoft SQL Server 2005 Integration Services. Product Version: 9.00.1399.06. Product Language: 1033. Update Name: {4C3BC5C8-67A5-40F1-85B7-D9341A5F7B6C}. Installation success
    or error status: 1646.
    MSI (s) (A8:04) [21:28:16:072]: Product: Microsoft SQL Server 2005 Integration Services - Update 'GDR 5057 for SQL Server Integration Services 2005 ENU (KB2494120)' could not be removed. Error code 1646. Additional information is available in the log file C:\Program
    Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\DTS9_Hotfix_KB2716429_sqlrun_dts.msp.log.
    MSI (s) (A8:04) [21:28:16:072]: Windows Installer removed an update. Product Name: Microsoft SQL Server 2005 Integration Services. Product Version: 9.00.1399.06. Product Language: 1033. Update Name: GDR 5057 for SQL Server Integration Services 2005 ENU (KB2494120).
    Removal success or error status: 1646.
    MSI (s) (A8:04) [21:28:16:072]: Note: 1: 1708 
    MSI (s) (A8:04) [21:28:16:072]: Product: Microsoft SQL Server 2005 Integration Services -- Installation failed.
    MSI (s) (A8:04) [21:28:16:072]: Windows Installer installed the product. Product Name: Microsoft SQL Server 2005 Integration Services. Product Version: 9.00.1399.06. Product Language: 1033. Installation success or error status: 1646.
    MSI (s) (A8:04) [21:28:16:088]: Attempting to delete file C:\WINDOWS\Installer\1f80a9f.msp
    MSI (s) (A8:04) [21:28:16:088]: MainEngineThread is returning 1646
    MSI (s) (A8:C0) [21:28:16:088]: No System Restore sequence number for this installation.
    Uninstallation of the patch package is not supported.
    C:\WINDOWS\Installer\181c1.msi
    MSI (s) (A8:C0) [21:28:16:088]: User policy value 'DisableRollback' is 0
    MSI (s) (A8:C0) [21:28:16:088]: Machine policy value 'DisableRollback' is 0
    MSI (s) (A8:C0) [21:28:16:088]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (A8:C0) [21:28:16:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (A8:C0) [21:28:16:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (A8:C0) [21:28:16:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
    MSI (s) (A8:C0) [21:28:16:088]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
    MSI (s) (A8:C0) [21:28:16:088]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (A8:C0) [21:28:16:088]: Restoring environment variables
    MSI (c) (D4:28) [21:28:16:088]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (D4:28) [21:28:16:088]: MainEngineThread is returning 1646
    === Verbose logging stopped: 11/30/2013  21:28:16 ===

  • Firefox.exe +application error +the application failed to initialize properly (0x0150004) +click on OK to terminate the application.

    Win XP Home SP2
    Installed Firefox, but receive the following error message:
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    Have uninstalled and reinstalled several times, but same message. Firefox won't even open.

    Usually someone has been down the track before and occasionally they post some useful details which may help others to investigate and/or eliminate factors in their particular case.
    This AccessibleMarshal.dll error seems to have a long history --- posts from 2006 with early Firefox versions had issues similar to yours.
    There is a link and an excerpt below which could be worth checking in your case,
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    Have a look here:
    https://bugzilla.mozilla.org/show_bug.cgi?id=712960
    and the post to read:
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    "Created attachment 583905 [details] [diff] [review]
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    "If you're seeing this then you want to copy the following files from a Firefox installation:
    Microsoft.VC80.CRT.manifest
    msvcm80.dll
    msvcp80.dll
    msvcr80.dll
    The patch I'm attaching updates our configuration files to specify the Win32 redistribution directory, which will then cause the build system to include the files in the build."
    .... ends....
    The earlier 2006 instances also had the same issue in some cases:
    forums.frontmotion.com/viewtopic.php?f=10&t=393
    Hope this progresses the search and resolution.
    Cheers

  • Patching Always Fails on One WS Type

    Since I've implemented Patch Management in my organization I've cycled through several different workstation types, but recently I'm having trouble with this past year's computer model in that patching always fails.
    What is happening is that I have narrowed the patching down to doing the individual machines (HP dc7900). I'll select the patches I want to push go through the wizard using default settings and force the restart. The deployment process will go successfully but the install/launches will fail.
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    We make a new "source image" for each computer model that we have so different base images for the 5700, 5800 and 7900. All of our images are made with the same XP SP3 volume license and network deployed apps installed. The 57/5800 systems had Windows Updates enabled as "download and let me choose when to install" but with the 7900 we thought that we would be able to use Patch Management to deploy updates so on the image the updates were turned off, but we have since manually turned them back on to automatic to make sure they keep updating.
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  • Patch application paused for patch

    Hi All,
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    FAILED: file LoadDTDToClob.class on worker 1.
    FAILED: file LoadXSLTToClob.class on worker 2.
    FAILED: file LoadDTDToClob.class on worker 3.
    FAILED: file LoadDTDToClob.class on worker 4.
    FAILED: file LoadDTDToClob.class on worker 5.
    FAILED: file LoadXSLTToClob.class on worker 6.
    I found that i have to change the CLASSPATH variable in ieoenv.sh file
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    Duplicate post .. Follow up other one at:
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  • I had itunes installed on my pc. I received notice to update. I started update but gpt the following message - this application failed to start because MSVCR80.dll was not found. Reinstalling may fix the problem. I uninstalled and have tried to reinstall

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    I uninstalled itunes and tried to reinstall. itunes says it has installed but when I try to open itunes I get the same message.
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    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • HT1926 I have just updated itunes on my pc (widows XP) to the latest version. When I try to open it i get an error message saying the application failed to start because MSVCR80.dll could not be found. Not sure how to resolve this. Have tried to reinstall

    I have just updated itunes on my pc (windows XP) to the latest version. When I try to open it I get an error message saying the application failed to start because MSVCR80.dll was not found< Have tried reinstalling with no luck. Any ideas?

    try removing all itunes and all other apple program
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  • My iTunes will not start.  The box on the error message APSDaemon.exe,  And message says "This application failed to start because MSVC80.dll was not found.  Reinstalling may fix."  I did the reinstall and I get the same error.

    My iTunes will not start.  The box on the error message APSDaemon.exe,  And message says "This application failed to start because MSVC80.dll was not found.  Reinstalling may fix."  I did the reinstall and I get the same error.  The error first happened after I approved the an iTurns update.

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  • HT1199 I updated Itunes on my PC and now when i try to open Itunes i get a error message saying "application failed to start because MSVCR80 was not found" then whenI close that pop up I get a error message saying "windows was not installed correctly Erro

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    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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  • I tried to install the latest version of iTunes on my Windows PC, but the installation failed and I have the error message "Runtime Error R6034 An application has made an attempt to load the C runtime library incorrectly."

    I tried to install the latest version of iTunes on my Windows PC, but the installation failed and I have the error message "Runtime Error R6034 An application has made an attempt to load the C runtime library incorrectly."  When I then tried to run iTunes (assuming that, since the new install failed, my older version was still OK) I got the message "iTunes was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error 1114".  I tried then uninstalling iTunes and reinstalling it fresh, but encountered the same problems. Help!

    Try the following user tip:
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  • After the last update iTunes no longer works...  "This application failed to start because MSVCF80.dll was not found.  Re-installing the application may fix this problem"  I tried and it did not fix the problem?

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    Try the following user tip:
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  • Premiere Elements 11 application fail

    Recently purchased Premiere Elements 11 as an upgrade to Elements 9 installed on my windows 7, core i5 PC. The application seemed to install OK but the desktop short cut failed as did trying to activate from c:/programs/adobe. I uninstalled and downloaded again - fail. I followed one of the question strings on Adobe Community and found out about dependency walker. I downloaded the program, did a dependency check and recieved the following warnings:
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    I am not a technocrat. I am a basic consumer. I have no idea what this means or how to fix it.  Do I need a computer expert to sort this problem out?

    Thank you for the response Jeff. I do not receive any error messages from Premiere Elements. The install process appeared to work ok. I got the standard sort of prompt commands, the install program selected the directory in C drive, the install program set up the shortcut icon on the desktop and I clicked finish at the end.  There was nothing obvious to indicate an install problem - but the application fails to activate when the shortcut is clicked or if I select the program through windows, start button, all programs, premiere elements.
    Dependency Walker is a free program for Microsoft Windows used to list the imported and exported functions of a portable executable file. It also displays a recursive tree of all the dependencies of the executable file (all the files it requires to run). The program was suggested for use in one of the Adobe community forums discussion threads. I used it, it told me there were errors, they mean nothing to me as a non-technocrat and I dont know where ot go next. However, I will try the troubleshoot-install-logs link you included and see if that gets me closer to a solution. Thanks again.

  • Error Message "ElementsAutoAnalyzer.exe unable to locate. This application failed to start because ExtendedScript.dll was not found". This error message is seen when first starting Windows Vista, prior to starting Photoshop Elements 12.

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    This error message is seen every time when first starting Windows Vista, PRIOR to starting Photoshop Elements 12.1 
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    try removing all itunes and all other apple program
    follow this link for more info. http://support.apple.com/kb/HT1923
    reboot ur window after uninstalling
    after that download the latest itunes setup and install.

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