OWC mercury rack pro sync problem

OWC external drive is visible on desktop but not in library in iMovie11,yet I can see the OWC in the import screen but not on the library on the main screen.If i go into iMovie9 I can see the OWC drive but not in iMovie11 library,yet Ican see a BUFFALO drive I have connected in both iMovie 11 and 9.

Hi, Tom,
You may have better luck if you ask in the Mac OS 9 or iMac (CRT) forums. This forum is for the Intel-based Macs which only run Mac OS X.
Good luck.

Similar Messages

Problems with early 2011 MacBook Pro 13" 2.7 GHz / OWC Mercury Extreme Pro

*Has anyone else experienced issues getting their OWC Mercury Extreme Pro SSD working in the early 2011 MacBook Pros?*
I am having difficulties getting OS X installed on the new OWC Mercury Extreme Pro 240 GB. When I install the SSD in place of the factory HDD and boot from the 10.6.6 reinstallation DVD the SSD is not visible to the installation program. If I quit the 10.6.6 installer and run Disk Utility (from the 10.6.6 installation DVD) the SSD is not visible. If I quit Disk Utility and run System Profiler (from the 10.6.6. installation DVD) the drive is visible and firmware and serial numbers are displayed. So like the drive is visible to OS X but the installer / Disk Utility can not see it.
If I put the SSD in an external USB enclosure it is visible - I can format the drive and copy files to it.
I also tried installing the SSD in place of the factory HDD, putting the HDD in a USB enclosure, booting from the OS X installation on the HDD and running the OS X installer from the 10.6.6 DVD. I was able to select the SSD as the target for the installation and the initial file copy was OK, but when the laptop restarted during the installation the SSD would not boot. The grey folder icon with the flashing question mark was displayed instead. Holding down Option while booting only gave me the option to boot from the DVD.
I also tried resetting the NVRAM and SMC of the MacBook Pro - this did not resolve the issue.
I spoke to OWC support who said they did not know of any compatibility issues with the new MacBook Pros and suggested I request a replacement.
The firmware version of the SSD is 350a13f0

This is my exact problem. I have had 2 of these drives so far and both of them have had the same problem with installation internally. The first one I was able to get operational using the method you described, ie: put the OWC SSD in an external case (FW800 was my choice) and install it there. But I encountered the sleep issues, so I sent it back for a replacement.
The second drive I was finally able to install using the second method, but now the computer regularly locks up. So I'm going to call again and hopefully the third try will work.
Just to clarify. The first drive had sleep issues, but had the older firmware. The second drive had the newer firmware (360 I think it is) and didn't have the sleep issues, but locks up while running.
I'm so irritated on how many hours I've spent on this issue. And their support department, though very nice, wasn't helpful at all. It's as if they never heard of this problem.

OWC Mercury Elite Pro External Hard Drive - Share with Windows Machine?

Hi,
Others on this discussion have recommended the OWC Mercury Elite Pro External Hard Drive. Dumb question: my live-in girlfriend has a Dell XP laptop, and I have a MacBook. If we purchased an OWC hard drive with both firewire and USB, can we both use the external hard drive?
Thanks, David

You can certainly use their drives between a Mac and a PC. As mentioned, either format it FAT32 witht he 4GB file size restrictions or partition it.
You can also use a program called MacDrive. It give a Windows machine that ability to read and wtite to HFS+ partitions. I have used it and it works nicely.
There is a timed demo, so you can try it out and see if it meets your needs.

IPhone new MacBook Pro syncing problem

I asked this question in the iTunes section but got no response, so I thought I'd try here. Any suggestions?
I recently purchased a new MacBook Pro and finally got my itunes library transferred. I went to sync my iPhone, but it says that there are some songs that won't download because my computer wasn't authorized. So I did the authorization and it said it was already authorized. I finally noticed that the login email was an old, old email address. What do I do now? I didn't have this problem in my old MacBook Pro, and I don't have that old email's password. Any ideas?

You're welcome.
You can change your account info including the email address per this link.
http://support.apple.com/kb/HT1918
But you must know the password for your iTunes account which can be different from the password used with the email account/address used as the user name for your iTunes account. You don't need to be using the email account/address to reset or change the password for your iTunes account to change other info, but you must know the answers to the security questions chosen when you first created your iTunes account with the chosen email address.
This is done with this link which you must do first. Just follow the prompts.
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

QT Pro Sync Problem...

New Intel Mini dual-core, 1.66ghz, 1gig memory, latest everything updates. I'm capturing video via my DAC-100. When "recording" QT seems to work fine, but then usually by 10 minutes into a 30 min program, the video capture will "freeze" for a second or two (or 10, one time) and from then on the audio sync is out by that amount. Capturing video to iDVD seems to work just fine, making me think this isn't a DAC-100 problem, but a QT problem.
Any suggestions?

Well, my software is all up to date. And while I appreciate your suggestion about recording short sections and pasting them together, it's really not practical. Sometimes, the sync error happens in 5 or 6 minutes. Most of the reason I bought the dual-core Mini was exactly to archive and transfer video in QT (or H@^$) format. Like I said, imports to iMovie work fine. It's just the QT. Again, here's the symptom:
After reviewing 30 minute Video (Cable Hard disk recorder) transfer to QT via DAC-100, the audio and video start in sync. Then, at random intervals, the video freeze-frames for up to 9 seconds (but sometimes just for a few frames) letting the audio "slip" ahead by the same amount. Is there a QT "mode" where if it chokes on import, it just outputs the last good frame until it catches up?
Could this possibly be a DAC-100 problem that only manifests in QT but not in iMovie?
Help!

LaCie d2 Quadra or OWC Mercury Elite Pro for external hard drive?

Using Intel IMac,10.8.3 and replacing my external hard drives. Had posted before and had some issues with other drives and narrowed things down to these two drives. Using one for Time Machine and the other for CCC.
I would appreciate any and all comments from users of either of these drives and any suggestions!?
Thanks,
Don

I vote for the OWC drives. I have 5 of them and am very happy with their performance. The one LaCie drive I had a couple of years ago had to be replace. It was replaced with an OWC drive.
OT

Connecting OWC Mercury Elite-AL Pro Dual-Bay (RAID) Enclosure help setup

System info:
Enclosure: OWC Mercury Elite-Pro Dual Bay (RAID Enclosure)
Comps: Mac Pro & MacBook Pro 13"
OS: 10.6.4
Connected enclosure via firewire800 with 2x 2tb hitachi drives.
So I picked up an Open Box version of essentially this enclosure:
http://eshop.macsales.com/item/Other%20World%20Computing/MEFW936AL2/
(the differences is, the light is not in the direct center of the enclosure as pictured and the little blue switch is not on the logicboard under the fan like it was pictured in the instructional booklet).
Now going through the instructional manual, and wanting to set it up as a RAID 0 i noticed that on my enclosure there wasnt a place on the board for it to switch it to proper type of configuration i wanted.
And their site is a little messy (imho) to find the proper info and so many variants of their enclosures.
So heres what my enclosure board looks like:
http://img842.imageshack.us/img842/7708/owc.jpg
I put two 2TB drives in the enclosure (2 Hitachi Deskstar 7200s).
plug it in via FireWire800 to my MacBookPro and get the initialize the drive alert and thats where iam at. I havent set up this particular enclosure before so im not sure if its all software controlled now and the best way to go about configuring it the way I want it to (RAID 0 for now).
and how to go about in the future changing it if i say wanted RAID 1 or JBOD.
any help would be greatly appreciated!
Thank you!

thanks, though the problem has been resolved courtesy of Loudspeakermusic's link.
The problem is that the manual doesnt state anything about this particular drive.
As you can see from the image:
mine does not have the actual jumper settings like indicated of Page 5 of the PDF Manual (the same Manual i got with the actual enclosure).
So the firmwire utility helped as I was able to create the RAID or RAID 1 or SPAN/JBOD properly.
According to OWC if there drive was over 1TB in size I must click on the Enable Large Disk box to allow me to use 2x2TB drives then once I set the firmware to RAID 0, i can format them properly in Disk Utility.
So far I'm running the 2x2TB (4TB) in RAID 0 on my enclosure fine and can transfer just well.
Like Loudspeaker stated, i have to have the drive directly connected and not daisychained as I did not know why I wasnt able to change the firmware settings.
as shown:
Thanks for all the pointers!

Mac going to sleep and improperly ejecting external USB2 OWC Mercury Elite

I am using Mac OS X 10.4.8 (PowerPC), all updates installed. Since I haven't yet upgraded to a new Mac (waiting for Adobe Creative Suite Universal Binary), I have installed a working PCI card that gives me USB 2 capability (from Iogear). I have an external hard drive 300 GB OWC Mercury Elite Pro that has eSata, Firewire 400, Firewire 800, and USB 2. I haven't tried using the Firewire 400 with the external hard drive (my 400 Mhz PowerMac G4 is simply too ancient to have Firewire 800). So, I don't know if my problem extends to Firewire or not, simply because I haven't tried it. Obviously I don't have an eSata card installed in my mac either.
I am running OS X Tiger with the default Power Management settings. I had wiped my internal hard drive and reinstalled OS X and then did the upgrade to OS X 10.4.8 and did the rest of the updates.
I had backed up my music and my photos on my external hard drive prior to wiping my internal mac's hard drive. After reinstalling the OS X and updating OS X, I copied the music and the photos without a hitch to the iTunes and iPhoto libraries, using the USB2 interface. Anyhow, now that I've explained some preliminary background, here's my simple problem (since I'm too stupid to figure this out on my own, I thought I'd post a question here)...
After the copying was done, eventually my mac went to sleep (in about 20 minutes, from what I understand are the default settings). However, on waking, the computer warned me that the external hard drive had been improperly ejected.
This now has happened more than once, and the computer warns me that I might damage the external hard drive (I haven't changed the default formatting of the external hard drive, (Mac OS Extended). Since it has backed up irreplaceable family photos, I do not want this backup to be damaged.
What should I do? Do I really have to prevent my mac from ever going to sleep versus immediately ejecting my external hard drive before I ever walk away to do something?)
Thanks in advance for you help and advice.
P. S., Followup question regarding my external hard drive...
I notice my internal hard drive is Mac OS Extended (Journaled). My external hard drive does not say that it is Jounaled. Does it really help the integrity of my data to have Journaling turned on on my external hard drive? Do I have to reformat it to turn Journaling on???
Thanks once again.

Energy Saver and third party USB often don't go well hand in hand. I would though contact OWC and let them know you are having this problem, since they have a good track record of supporting the Mac platform. In the meantime, use Screen Saver instead of Energy Saver.
And always keep your data backed up at least twice as my FAQ explains:
http://www.macmaps.com/backup.html

OWC Mercury Pro not showing up to choose for applications

I bought the OWC Mercury Pro Optical Drive for my cd and dvds as recommended in some discussions, but It doesn't show up anywhere. It's not on my desktop or in finder or any of my applications to choose from. I did get to choose it for itunes.
I have downloaded the latest Patchburn driver, and I have also unplugged everything for a while to see if that would reset the firewire but no changes.
How can I get this drive to show up everywhere for me to be able to select it? When I can get it to show up in itunes, it works fine. It also is listed in the system profiler.
Thanks in advance

Hi,
My problem is similar to this one.
I bought an OWC Mercury Pro FireWire/USB2 52x32x52x CD-RW. It will read CD's that are already burned just fine. However, when I try to burn a new CD, the device doesn't show up as a writer and hence I cannot proceed with the burn process.
The OWC manual says to install FireWire Drivers if this happens. My imac, however, does not have a firewire port--only a USB 1.1 port. Before I bought it, I researched the product and it sounded like it should work with a 1.1 USB connection (backward compatible), albeit at a slow speed. The latter is not a major concern, as I only need to burn a CD occasionally.
Has anyone tried using this product with a USB 1.1 connection and/or does anyone have any ideas on how to remedy this?
The OWC tech people keep insuring me that there's nothing wrong with the drive, but they've not offered any suggestions on how to fix the problem.
This problem occurs with all of the burn software I've tried:
NTI Dragon Burn, Disc Burner 1.01, Adaptec Toast 4.1.2 and Discribe 9x.
Tom
imac 350 MHz/512k Mac OS 9.1.x

OWC Mercury Pro does not show up as a CD writer

Hi,
I bought an OWC Mercury Pro FireWire/USB2 52x32x52x CD-RW. It will read CD's that are already burned just fine. However, when I try to burn a new CD, the device doesn't show up as a writer and hence I cannot proceed with the burn process.
The OWC manual says to install FireWire Drivers if this happens. My imac, however, does not have a firewire port--only a USB 1.1 port. Before I bought this drive, I researched the product and it sounded like it should work with a 1.1 USB connection (backward compatible), albeit at a slow speed. The latter is not a major concern, as I only need to burn a CD occasionally.
Has anyone tried using this product with a USB 1.1 connection and/or does anyone have any ideas on how to remedy this?
The OWC tech people keep insuring me that there's nothing wrong with the drive, but they've not offered any suggestions on how to fix the problem.
This problem occurs with all of the burn software I've tried:
NTI Dragon Burn, Disc Burner 1.01, Adaptec Toast 4.1.2 and Discribe 9x.
Tom
imac 350 MHz/512k Mac OS 9.1.x

Hi, Tom -
Another possibility - some versions of Toast (including all the 4.x, I think) have an interference issue with Apple's Authoring Support software and the Disc Burner Extension. The main symptom of this conflict is an inability of the Mac to 'see' an external burner.
In order to use those versions of Toast, it is necessary to disable these extensions in Extensions Manager -
Authoring Support
Firewire Authoring Support
SDAP Authoring Support
USB Authoring Support
Disc Burner Extension
In order to use Disc Burner, it is necessary to disable the Toast extensions instead.
Remember to restart after making changes to the set of active extensions.
Many folk who use both Toast and Disc Burner find it convenient to create different sets of extensions, so that switching from one group to the other is easier.
Tip - you can change which set of extensions to use during startup. To do this, upon starting up the machine immediately press the Spacebar, keep it held down. Extensions Manager will open just before extensions would normally start loading, at which time a different set of extensions can be selected.

My iMac suddenly can't read the backup hard drive I've been using for Time Machine. I did NOT just upgrade the OS or anything. The external HD is an OWC Mercury Elite All Pro. It's worked fine since I got the iMac 4 years ago.`

My iMac suddenly can't read the backup hard drive I've been using for Time Machine. I tried unplugging the cord that connects the HD to the iMac and plugging it back in, but I still get "The disk you inserted was not readable by this computer" below which are buttons for Initialize, Ignore and Eject. I was using a cord that went from larger square plug to larger square plug. So then I tried one that went from smaller square plug to what I think is USB (thin rectangular plug) of the sort that connects the keyboard and mouse. It's the type that my printers and scanners use to connect to the iMac. I did NOT just upgrade the OS or anything. The external HD is an OWC Mercury Elite All Pro. It's worked fine since I got the iMac 4 years ago. What else can I try before just trying to initialize and

Thanks, Michael! I do hear it at times spooling up and running. Just after I bumped the thread I looked for troubleshooting for this drive online and found the manual which suggested using Disk Utility which I've seen before accidentally (if I hit Command Shift U instead of Shift U to type "Unit" on a new folder for a student's homework ) but had never really noticed. Disk Utility does see it and also a sub-something (directory?) which might be the Time Machine archives on the disk, called disk1s2), sort of the way that my iMac's hard drive shows up as 640.14 GB Nitachi HDT7... and has a sub-something titled DB iMac, which is what I named my iMac's hard drive.
Anyway the owner's manual just shows the image under the formatting section, not the troubleshooting section, but as soon as I saw it in the manual I remembered seeing it accidentally a few times, went to it, and am now verifying the disk. Right now it's telling me that it will take 2 hours to complete the verification, so I guess I have a bigt of a wait. :-)
Does that fact that Disk Utilities can see it mean it's not failed, or just that it hasn't completely failed?
I can see the virtue in having multiple redundant backups, or at least two backups. What do you suggest? Two external hard drives? I had this one linked by ethernet, and but I also have a cord that could link it by USB (like a printer), so if this one is reparable I could get a second one and link it by USB. If this one is not reparable I could get two and do the same thing. I do have an Airport so I suppose it's possible to get some sort of Wi-Fi hard drive (my new printer/scanner uses only the network and not a cable, although it has a cable that I used for the initial installation), but I'd suspect a Wi-Fi hard drive might have a higher price.
What hard drives, if any, do you recommend? I seem to recall that when I was looking at external hard drives 4 years ago, Apple's were substantially more expensive, which is why I got the OWC Mercury Elite All Pro.

Audio sync problem: exporting from FCP to Pro tools or soundtrack pro

--------------------------------------------------------------------------------
Final Cut Pro sound export for mastering.....sync problem
Hey,
I'm editing a 30 minute film and I have done most of the sound edit in FCP and Soundtrack pro and I want to now bring all the sound into pro tools to master the sound but every time i export sound into pro tools it seems to stretch by two or three seconds.
I have tried OMF, AIFF, XML, and Quicktime audio file sut to no avail!!!!
There are 50 tracks in the file so it is quiet large. It's not that there are handles of the file also as when I sync the file with the audio track with the video it syncs in one place but it is still out of sync in another.........It's as if the audio has been stretched!?!
If anyone has any advice it'd be much appreciated
Keith

Try mixing down the audio first. Sequence/Render Only/Audio mixdown.
You could even try exporting the audio with the Export QT movie command using "current settings" and reimport that file, Add that mixed down file to a copy of the sequence. If it syncs in FCP I'd think it will sync on export too.
Jerry

My Time Machine backup keeps failing...how do I find out why?? MacBook Pro 5,1 OS 10.5.8, 6GB ram backing up to new OWC Mercury Elite-AL Pro 2TB

Forgive my clumsiness ---
My Time Machine backup keeps failing...how do I find out why?? MacBook Pro 5,1 OS 10.5.8, 6GB ram backing up to new OWC Mercury Elite-AL Pro 2TB

Have you formatted the disk to Mac OS Extended (Journaled)?
Caio.

Can't get Mac Pro to recognize OWC Mercury Elite Al-Pro QX2 Raid on eSata

Hi Everyone,
I have a new OWC Mercury Elite Al-Pro QX2 Raid, set up as Raid 5, w 4 x 2TB Hitachi drives. I have been able to get it to mount on my Mac Pro via FireWire connection only, can't get it to mount via eSATA.
Since the purpose is video editing, I need the eSATA connection to work.
Any ideas on how to get the Mac Pro to see the eSATA?
I've tried switching eSATA cables to one that has been verified to work, still no luck.
Thanks!

I have a new OWC Mercury Elite Al-Pro QX2 Raid, set up as Raid 5, w 4 x 2TB Hitachi drives. I have been able to get it to mount on my Mac Pro via FireWire connection only, can't get it to mount via eSATA.
Dear Sunshine22,
The QX2 uses an Oxford 936QS chip that can require up to 45 seconds to startup all of the hard disks and become ready to accept eSATA controller commands. Usually, the QX2 enclosure will beep when it is finally ready.
The amount of time required to startup the enclosure can be longer than some eSATA drivers expect. There are two possible options you might try to get around this issue.
1. Unplug the QX2 eSATA cable from the controller. Turn on the enclosure and wait 45 seconds or until the enclosure beeps indicating it is ready. Next, connect the eSATA cable and the enclosure should show up in Disk Utility within the next 20 - 30 seconds.
OR
2. Turn on the QX2 and wait for 45 seconds or until the enclosure beeps. Now restart the Mac Pro and the enclosure should mount on the desktop or show up in Disk Utility.
Perhaps one of these methods will mount the QX2 for you.
FirmTek has updated our eSATA drivers so that these work arounds are not usually necessary when an Oxford 936QS based enclosure is attached to a FirmTek PCIe controller.
Good luck!

QuickTime Pro audio sync problems

Hi, when I edit my videos in QuickTime Pro, the more I cut sections out from a video, the more the audio is out of sync from the video as it progresses; so at the start it is fine and in sync, but at the end the video and audio is not in sync at all. The video is fine before I start editing with no sync problems, it's only when i cut parts out. How can I get around this problem?
Thanks

ok, I output a lot of footage using quicktime conversion so I can edit in after effects or output for the web. I usually use the animation or h264 codec but the problem still persists regardless of which codec I use. < </div>
If the relationship between the tracks does not change over the length of the clip, that is, the audio doesn't drift more, your clip's tracks are actually in sync. One of the tracks, video or audio, has been set to start sooner or later than the other. I have no idea how that can happen, sorry, but I'm going to suggest the solution is going to be much less complicated than you might think: it's going to be a simple user error. We all have them.
It's a binary search, then, no way to shortcut it.
You try to find a good export and figure out what's different between a good one and a bad one.
Hope you get better advice on how to debug it.
bogiesan

OWC mercury rack pro sync problem

Similar Messages

Maybe you are looking for