Owned HP Photosmart Premium C310 since 2011-01-03. Installed 5 new HP cartridges. Now it won't print

We bought the HP Photosmart Premium C310 on 2011-01-03. On April 6, I had to install all 5 new HP ink cartridges. Now it won't print at all. It accepts the "Print" command, makes noises as if it is printing, pulls the paper through slowly while it "pretends" to be printing, but the page comes out with NO INK on it. I have gone through all the many, many "self-help" solutions HP offers, on the printer screen itself, through the computer desktop "HP Solution Center," and also online at HP.com. It is still in warranty, so I am thinking I should just take it back to Best Buy and tell them to repair it.  I'd really like to get it working. Any suggestions?
Thank you,
gake04

In the link given by 007Ohmss be sure to update the firmware as described in step 4:
Step four: Install a firmware upgrade
Check for a firmware upgrade that might help solve the problem:
On the product control panel, touch the Setup icon ( ).
Touch Web .
Touch Product Updates .
Touch Check for Product Updates .
Touch Yes to update. The update might take 10 to 20 minutes. Do not turn off the printer until the update is complete. The printer will shut down and start back up automatically.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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