P PRO canot import VOB or M2TS Files With sound

Why P PRO CS6 can not recognize VOB file and impots M2TS file with out sound.
P PRO CS6 has these files as importable. Could you please help to see what the problem is?

1st, read these two links
Missing Presets http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html
Missing Activation http://forums.adobe.com/message/4626662
2nd, More information needed for someone to help... click these links and provide the requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406
3rd, for the second person
CS6 Bug AVCHD http://forums.adobe.com/thread/1004369?tstart=0
-and http://forums.adobe.com/thread/1004369?start=0
-and LOCK the media http://forums.adobe.com/thread/1077245
Also, Read Bill Hunt on Audio Conforming http://forums.adobe.com/thread/726693

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Sanyogita: Hello. Welcome to Adobe Technical Support.
Jon Barber: .MTS files no longer play with sound. .DV files no longer play at all.
Jon Barber: Hello
Sanyogita: One moment while I look up your customer record.
Sanyogita: Please allow me a moment to search for the information.
Jon Barber: ok
Sanyogita: I can see you have PSE 13
Jon Barber: Correct and previously PSE 9 where everything worked fine...
Sanyogita: MAy I know which application are you using for >MTS files
Sanyogita: .MTS files
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Sanyogita: Please purchase Premiere elements for videos
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Sanyogita: previous versions of PSE never supported video application
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Jon Barber: Please do not close this bug - I am getting annoyed at having to reopen it
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Jon Barber: ok thank you
info: Please wait while I transfer the chat to the appropriate group.
info: You are now chatting with Jayita Sen.
Jayita Sen: Hello. Welcome to Adobe Technical Support.
Jayita Sen: Please allow me a moment while I look into your account & verify the details.
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Jayita Sen: John we only support download & first installation of PSE 13
Jayita Sen: please contact the forums for further support
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Solved!
Go to Solution.
Attachments:
TXT-File.txt ‏115 KB

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Attachments:
TXT_File_DataPlugin.zip ‏4 KB

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